HyperScale X Q&A

Hello there, I have a customer for which we deployed HyperScale X clusters (11.32) for which we used the CommServe Registration network along the storage network. But now, they want to separate backups on a dedicated network. So now I’d like to add that management network, but I can’t find a documentation page on how to achieve it. I think this was accomplished in some config files on the nodes, but can’t remember which and how.Anyone has a hint on how to achieve this?Many thanks in advance.

Dear Support,We have a requirement to offload VMware backup processing to HyperScaleX server, we do not have SAN in the environment. The storage server presents the disk to ESXi hosts over the ISCSI method. Can we use the same disk presented to HyperScale X over ISCSI method and perform SAN mode backup? Not sure this is supported, if supported using which network label (Data Protection or CS Registration) the HyperScaleX can see the disks. Please help.

So these deployments have been a real hassle won’t get into previous details but the current one hsxsetup wizard will not finish forming a storage pool. Main difference with this one is we used a known service account and password to authenticate with the Commserve instead of the code method in Command Center(account has Master permissions and more on the Commserve) Logs say the account is not an issue and according to Commvault the cluster is formed(3 nodes) and the nodes are registered in the Commserve as MA’s(they have duplicate dedup engines but Commvault tells me this is normal. You can see this from the Commserve you can also see an offline storage pool in the library with no delineated volume information and an error message on the properties saying the setup has not completed. The Commvault Engineer has been loathe to recommend running a cleanup as he feels it would leave things behind they would have to walk me though manually. This case has been with Development for more than

So these deployments have been a real crap show won’t get into previous details but the current one hsxsetup wizard will not finish forming a storage pool. Main difference with this one is we used a known service account and password to authenticate with the Commserve instead of the code method in Command Center(account has Master permissions and more on the Commserve) Logs say the account is not an issue and according to Commvault the cluster is formed(3 nodes) and the nodes are registered in the Commserve as MA’s(they have duplicate dedup engines but Commvault tells me this is normal. You can see this from the Commserve you can also see an offline storage pool in the library with no delineated volume information and an error message on the properties saying the setup has not completed. The Commvault Engineer has been loathe to recommend running a cleanup as he feels it would leave things behind they would have to walk me though manually. This case has been with Development for more t

Hi All,We are in the process of rolling out HyperScale X 4 disk nodes for a customer as part of a global standard for them.  Hardware has been procured in line with the published Reference Architecture for the Dell EMC R650 nodes.  Checking documentation today I note that the Dell R650 has been removed from the 4-disk node models:https://documentation.commvault.com/v11/essential/132722_design_specifications_for_hyperscale_x_reference_architecture.htmland:https://documentation.commvault.com/v11/expert/132722_design_specifications_for_hyperscale_x_reference_architecture.htmlIn both cases the updated date for the documentation is 1 September 2023 (11 days ago).These servers have not been listed under the deprecated platforms either. Is this a documentation oversight or has support for the Dell EMC 4 disk nodes been dropped?I’ve attached the PDF for the R650 reference architecture. 

our production and DR having hyperscale 1.5 , and we are refreshing production hyperscale 1.5 to hyperscale x and planning to add old production hyperscale 1.5 to DR to increase the capacity any best and easy way to do it ?  

Hi All, We are building a Hyperscale-X environment for a customer. However, I received a question from my customer.The reference architecture servers that are present are nearing the end of their life cycle. The processors on these servers belong to the 2nd generation. Is it possible for me to include this server in my HSX environment if the next-generation reference architecture is released and I need to add one node to my existing platform? Best Regards

wanted to add comments to this thread - we too ran into this issue … HSX image install failure , after MANY hours you get this in the install console --Inappropriate ioctl for device

i checked the links to configure Bonded Topology With 1 GbE Management Network for HyperScale X Reference Architecture but i can see the bond network type still selected as commserv registration ,  can someone explain if our data backup network is non routable network how is going to register it with commserv, or commserv registration will happen via management netwrok only? 

Hello,I have an issue with HyperScale x Installation - I’m installing HyperScale x with 3 nodesThe customer planned to connect all data protection and storage pool to 25g portsbut they doesn’t have all the equipmentCan I connect 2 nodes with 25g port and the last node connect with 10g portsand in month just change the cables and the SW configuration (after I will put the third node in maintenance)there is no documentation that address this situation - but it supposed to be OK, right? Is there any issue with doing that?     Best regards,

Just few questions ,we are having hyperscale x nodes , we have standard storage policy - primary copies - are the backup data in this are WORM by default ? can it be modified ? also what about immutability , do we need to perform Enable Retention Lock Workflow. to achieve immutability ??if we have storage policy encryption , do we need to do Software Encryption on HyperScale Storage