Skip to main content
commvault.com commvault.com

Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 5,435 Topics
  • 23,035 Replies
5435 Topics
L
Byte
Lukas_SByte
asked in Self-Hosted Q&A
Commvault settings precedence / priority at different levels

Hello,I’m aware that in Commvault, settings at Client level are more important than those at Client Computer Groups or CommCell level. I know that it was mentioned somewhere in docs, but after spending 2 hours on looking for it I gave up. Can someone give me a hand and point where it is?  regards,Łukasz. 

66112
Mike Struening
Vaulter
D
Byte
DaBackupsByte
asked in Self-Hosted Q&A
Network topology between Commcell infrastructure

Hi all! In our environment, we have constant scanning of ports from Qualys and other network security tools.  We are always randomly having ports seemingly blocked, or port exhaustion, or in use from scanning.  We can’t quit put our finger on the whole occasional pipeline error, or other CommVault network error.   We are 95% virtual something like 5,000 Vm.  Would anyone have any suggestions on how we can protect our infrastructure from the scans, and port blocks?  Can I use topology between the 20 hyperscale media agents and commserve to force them onto 8403?  Any suggestions?

1901
dude
Byte
R
Byte
r0lansaadByte
asked in Self-Hosted Q&A
Need to reclaim some space

Hi,Need guidance on how do we properly reclaim some space from the successful backup jobs? Is there a way to delete manually the backup jobs? if there is, when I deleted the backup jobs do the capacity I free up from the deleted backup job will immediately reflected from the Storage Pool?  

31395
Mike Struening
Vaulter
H
Vaulter
Hongmo KimVaulter
asked in Self-Hosted Q&A
Why CVLT requires admin/root privilege on OS?

Hi all, This might be a stupid question but customer asks why cvlt requires root/admin privilege on each platform for installation and operation.Anyone who can articulate this briefly in technical perspective?Thanks.

43310
H
Vaulter
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
Authentication while installing and uninstalling Commvault software agent

Hi Community ,As a security ask , can we implement Commvault user authentication while installing or uninstalling cv software either locally or through console ?I observe that while installing CV software locally , user authentication is required but while uninstalling there is no authentication requirement. Let me know if this is done for a purpose?  

11778
P
Vaulter
A
Byte
Ayman SeyamByte
asked in Self-Hosted Q&A
Commvault ports

i need explanation why commvault uses yellow ports ?

18525
Mike Struening
Vaulter
Melissa Adams
Commvault Certified Expert
Melissa AdamsCommvault Certified Expert
asked in Self-Hosted Q&A
SQL is using capacity licensing when the servers are VMs

Hey all -I was under the impression that if we install a SQL agent on a VM, it does NOT use capacity.  This capacity licensing is ear marked for a main frame backup.  Thoughts?  Do we need to open a ticket?  Thanks!

1733
Aplynx
Vaulter
B
Byte
BloopaByte
asked in Self-Hosted Q&A
Centralize the view of all my commserve located at different site.

Hello,I want to centralize the view of all my commserve located at different site.Each commserve is independant with their own libraries, media agent, clients.My infrastrucutre is composed of1 commserve on premise hosted on Head quarter1 commserve DR on AWS 5 sites with their own commvault environnement is it possible and how to achieve that ? does it need additional servers ? The most important thing is to view all the reports at te same console I have seen a post were this option is mentionned :https://documentation.commvault.com/11.24/essential/133198_viewing_service_commcell_information_at_global_level.html  also I have seen :GRC and Universal Command Center Thank you very much !

1031
Scott Moseman
Vaulter
L
Byte
LiorRNByte
asked in Self-Hosted Q&A
How can I force a client to use microsoft vss during backup?

How can I force a client to use microsoft vss during backup? the backup is trying to use a different one

3792
L
Byte
Michael Woodward
Commvault Certified Expert
Michael WoodwardCommvault Certified Expert
asked in Self-Hosted Q&A
Azure Object Storage Types

I have a customer that has asked about the protection of Azure Queue and Table storage, I can’t see anything on documentation about it so I assume it’s not supported as yet. Is there anything I’ve missed? They’ve also asked about classic storage accounts but I’m pretty sure they’re no longer supported.Any guidance on these would be great.

662
Michael Woodward
Commvault Certified Expert
K
Byte
kszafByte
asked in Self-Hosted Q&A
Create Lab workflow

Hello, I will me very grateful for help. When doing dev-test of the virtual machine, it throws me such a message. I am asking for help, where to set email addresses in the workflow "Create Lab" (when I try to find such a wrokflow, I get the error "user have no permission on this entity")Error Code: [19: 857]Description: Failed to send email as no email is valid, please check recipient (s) emailsSource: commserv, Process: WorkflowGreetings, Kinga 

1183
Mike Struening
Vaulter
V
Bit
VijayKBit
asked in Self-Hosted Q&A
Monthly / Annual backups

We make daily incremental backups and weekly full backups with the retention period of 4 weeks. We wanted to do a yearly backup with a retention period of 3 years and should not impact the retention of daily incremental / weekly full backups. Please advise the documentation which gives idea for such requirement. Thanks in advance! Regards,Vijay

6281
Mike Struening
Vaulter
A
Bit
AtulkBit
asked in Self-Hosted Q&A
Download report in comma separated values but by default it downloads it in tab separated values

Hello FriendsHappy new year to all of you…!!!  I want to Download report in comma separated values but by default it downloads it in tab separated values

1151
S
Vaulter
A
Byte
Ayman SeyamByte
asked in Self-Hosted Q&A
adding linux client

i got an error “couldn’t create commvault registry “ when trying to add linux client 

5154
MichaelCapon
Vaulter
K
Byte
Kamil
asked in Self-Hosted Q&A
OneDrive user backup with large amount of data issue

Hello Commvault Community,  Today I come with the question of what might be causing the problem with the OneDrive backup job, but only for one user who has a large amount of data. Users with little data are successfully backed up.  This user was separated from a separate Sub-Client and a backup job was forced. It runs long and loops.In the log on the Access Node (CvCloudBkpOneDrive.log) you can see for this backup job: 1) For a long time, for different files with different file extensions 14220 38b0 10/07 15:56:06 222703 OneDriveBackup :: RecordFailedItem (2090) - * Backup failed for (/OneDrive/xyzxyzxyzxyzxyzxyzxyzxyzxyzxyzxyz14220 38b0 10/07 15:56:06 222703 OneDriveBackup :: RecordFailedItem (2091) - * [File download failure.]14220 38b0 10/07 15:56:06 222703 OneDriveBackup :: RecordFailedItem (2090) - * Backup failed for (/OneDrive/xyzxyzxyzxyzxyzxyzxyzxyzxyzxyzxyzxyzxyz 2) After some time you can see an entry about the problem with Throttling:4220 1 10/07 16:16:29 222703 ### callbac

8096
Mike Struening
Vaulter
Marwa
Bit
MarwaBit
asked in Self-Hosted Q&A
Rman backup error

I am running Rman backup for oracle database 19 c but I got the below error:Description: Failed with SBT library error [ORA-19554: error allocating device, device type: SBT_TAPE, device name: ORA-19511: non RMAN, but media manager or vendor specific failure, error text: ]Source: xd1proddbadm01vm01, Process: ClOraAgentdoes anyone help me ?

44943
Mike Struening
Vaulter
R
Bit
RaginiBit
asked in Self-Hosted Q&A
Please provide reference documentation for these Vulnerabilities CVE-2021-34996 and CVE-2021-34993

CVE-2021-34996 and CVE-2021-34993

1861
Mike Struening
Vaulter
H
huseyin
asked in Self-Hosted Q&A
Is an Auto-tiered Disk library supported?

Hi,Is it possible to use an auto-tiered (SSD to NLSas disks) storage as a disk library?Does Commvault support an auto-tiered disk library? What happens if the backed up data moved from a fast tier to slow tier?

1522
L
Byte
C
Byte
chris_ahnByte
asked in Self-Hosted Q&A
Multi-instance install error

I try to multi-instance install. but service start error. i need a help. 

7681
S
Vaulter
T
Bit
TripathyBit
asked in Self-Hosted Q&A
Do we need to provide “commcellinfo.xml” file in order to get & apply additional license capacity? Also, Will new license application affect ongoing backups?

We are going to increase commvault  license capacity for limited period of time. We have permanent license of total 18 TB capacity out of which 4.5 TB is free. Expected new data backup size is approx. 30 TB.1.Do we need to provide “commcellinfo.xml” file in order to get & apply additional license capacity?2.Will new license application affect ongoing backups?​​​​​​​3.How can we get additional capacity for evaluation period, so that original license remain on the environment? Regards,Adyasha Tripathy

3751
Damian Andre
Vaulter
C
Byte
chris_ahnByte
asked in Self-Hosted Q&A
RAC backup history - Rman log

i want to Rman log of RAC backup history. but i try to ‘view rman log’ and i can not check log. log is agaed. I want to know RAC job(rman log histoty) result increase.

6901
Sunil
Vaulter
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in Self-Hosted Q&A
Issue with Missed SLA alert

I have the same "issue” with the missed SLA alert that was introduced very recently https://documentation.commvault.com/11.25/expert/133789_newsletter_for_new_features_in_feature_release_1123.html#email-alerts-for-client-computers-that-might-miss-or-might-have-missed-sla

1052
Scott Moseman
Vaulter
V
Byte
VincentMByte
asked in Self-Hosted Q&A
How do I edit the Command Center Hyperscale Hardware report

Command Console Hyperscale Hardware Report is only displaying a new 3 node HSX cluster.   How do I add existing Hyperscale 1.5 nodes to this report?Thanks

1454
S
Vaulter
Bart
Byte
BartByte
asked in Self-Hosted Q&A
Rule - alert if no backup than X hours

Hi, Currently you can send alerts when there is no backup for more than X days. Great.But is it also possible to have an alert based on X hours? Reason: systems with SLA /RPO of X hours. 

2883
S
Vaulter
G
Byte
gary mcneelyByte
asked in Self-Hosted Q&A
mongo db client removal

 We never backed up the client with MongoDB and want to remove it from the client and just leave the File System only.Question, if I remove the MongoDB software, will it prompt me to uninstall the Media Agent, Storage Accelerator and IntelliSnap or do I have to remove them one by one ?  Currentmy goal​​​​​  

1153
H
Vaulter
description of image

Badge winners

Show all badges
Terms & ConditionsCookie settings