Self-Hosted Q&A

we will have about 400 users to be added w/ Microsoft 365 F1 licenses, would CV still assign/consume licenses if mailbox, sharepoint, onedrive and team are disabled?the main purpose of MS 365 licenses is for authentication which require by an application. thank you.

HiI can see qScripts for enabling a subclient for SLA ‘inclusion’But I cant see one for individual VM’s The scenario I have isOver 1700 VM’s (various VM’s, Various Groups) have been marked as ‘Excluded from SLA property’I've hunted for any Groups, Subclients that may have had an effect on the VM’s (There are non) and finally realised this ‘exclusion’ has been set at an individual VM level.Rather than clicking through each individual VM, is there a QScript I hope I havent missed something simple - as Excluded from SLA Property is a purposeful exclusion through a CommCell Option - But I simply cannot find where the exclusion is be ‘pushed’ fromAnd typically hitting ’Include in SLA’ (See the image above) will (sometimes) provide a reason why a VM is excluded and also ‘warn’ you t

Hello, guys. So we are having this issue on this thing.We are currently backing up some files from the physical disk(RDM) attached to the VMs.Based on the report for today,...The capacity license has been exhausted ,(those VMs were onboarded as individua clients), the VMs with virtual disks were all successful, but the customer is saying the file system backup of those RDM disk should consume the VM license and not capacity.  Is there how to do a workaround on this. They still have about 60 VMs licenses that has not been consumed. Will really be glad if I get someone with experience on this to help clarify or suggest the best way to go

Hello to all!In a fresh Commvault installation for o365 backup, I’m trying to find the way to manual exclude some user licenses from SharePoint online!From the first time when configured the SharePoint online, automatically assign all the o365 users to SharePoint Online license (from Application User Licenses tab).From Command Center Im available to manual exclude users from Exchange and also OneDrive, but I cant find a way to exclude users from SharePoint online. In order to save some user licenses :)Any idea ?

Hello,Could someone please provide the proper steps to decommission the Windows media agents and asssociated DDB, and Disk Libraries?   We have migrated to hyperscale and the legacy environment needs to shutdown.  It is just running DDB backups and Index backups.

I would like to take some of our long term tapes and copy them to our cloud instance, but when I right click on the tape and select recopy - I get “Recopy operation for media of a primary copy is not allowed”, when I try tape to tape I only see the on-prem libraries so I cannot trick it into going to our cloud instance.  How would I go about doing something like this.  I would like to get away from being dependent on having a specific library around for older tapes that we are required to keep long-term.  Especially when those tape libraries go end of life and I still have tapes that can only be read in them. 

Hello Commvault Community, I want to ask you and ask for help on overwriting the Oracle database. A daily schedule is created to overwrite the Oracle databases from "abc.PROD." to "abc.TEST". The process is correct, but after the operation is completed, the overwritten database often remains in the "STARTED" instead of "OPEN" mode. We can raise it to the "OPEN" state and the situation is ok. Repeating the overwrite operation is also always correct and the database is available. Are we able to somehow change the configuration so that the database is always in the OPEN state, and not STARTED, after the overwriting task is completed? Tasks end with the status "Completed with errors". Error Code: [19: 1336] Description: Oracle Restore [Failed to execute the create controlfile script. Please run this script [shutdown immediate; startup nomount; @ '/ opt / commvault / Base / Temp // CreateControlFileScript_164557

Hi all,Is Commvault aware of the ‘new’ PHP vulnerability?Received this from a customer: Vulnerabilities detailsVulnerability Name CVE-2021-21708Severity CriticalCVSS 9.8Exposed devices 4Affected products Php https://nvd.nist.gov/vuln/detail/CVE-2021-21708 CVE-2021-21708 DetailCurrent DescriptionIn PHP versions 7.4.x below 7.4.28, 8.0.x below 8.0.16, and 8.1.x below 8.1.3, when using filter func

I have an Availability Group backup in which I’m attempting to change the number of streams for data backup. Under its Subclient Properities, Storage Device, Data Storage Policy, I would like to change the Number of streams for data backup. But when I press OK, I receive a popup message showing: Failed to set activity control. Time selected should be greater than current time. Below is a screenshot. The other AG Subclient groups don’t have this problem when I make a change. What could cause this problem and how can I resolve it?  Edit: I found out that I will receive this message when I make any changes of any kind on this subclient. Simply looking at its properites and pressing OK without changing any values also shows this problem.

hi vaulter community, is there a report in commvault that can show when client’s first time backup date? thanks a lot in advanceDing 

Hello Everyone,i need help to get clarification about o365 retention and where should be controlled. In Commandcenter, i have o365 Backup Plan as Server Plan Type which associated w/ storage Policy, and o365 Plan as office 365 Plan Type which also has retention option.Ideally our required retentions as follows:Daily incremental to keep for 60 days Monthly Full w/ 12 months retentionhowever, it is said that o365 is forever incremental, Monthly full may not be available.Questions:which retention should it be managed, storage policy or o365 Plan? if Monthly full is not available, how would you recommend configuring retentions as alternative? Also, does retention policies under Commcell-->Policies-->Configuration policies→ Exchange Policies applicable to o365 exchangeonline backup? or it is the same controls in o365 Plan retention settings?thank you for your feedback

Good day,I have a Windows Server running a domain controller.- Virtual Server backup goes through.- Active Directory backup goes through- Windows File system does a backup up to 99% and fail with ArchiveIndex initialization 

Hi Can I backup and restore VSS Writer like this   /Matts

Hi, Everyone…. I am currently in my environment and we are backing up OVM virtual machines. While backing up the VMs, commvault created a snapshot and mounted it on the production OVM Manager. It truncates it after the backup is completed.  Is it possible for the snapshots not to mount on the OVM manager at all? It actually affected production last time night. Please, help out

Hi, Backup jobs are not working error is showing Error Code remote Machine. the socket connect failed. Error returned 8400 failed to find tunnel for any.I have uninstall and install the client three times, but problem is not resolved.Please asset me. How to fix this issue. Thanks & RegardsRajinder 

Hello All,I would like to know how to make sure that data on S3\ any other storage on cloud and media agents on cloud are safe from ransomware attacks.I have plan of using WORM storage mode but I am not aware what is the pre requirements.https://documentation.commvault.com/11.24/expert/9251_configuring_worm_storage_mode_on_cloud_storage.htmlBut I would like to know what all consideration to be made before I execute the above workflow.Also I would like to know once the workflow is executed on any existing storage pool, is that mean the data which is already available on the storage pool is immutable or any new data written to it is immutable?Any suggestions?RegardsAnanth

Hello, One of the Media Agents keeps running out of space and I am trying to determine why this is happening and what else stored on this particular drive can be deleted.  I believe that this is caused by new content being written to our DR_Backup folder as it is over 400GB (drive is only 500GB).   I would like to know what they files are for and to what extent they can be reduced / deleted. Additionally there is another folder on the same drive that I believe can be deleted but I wanted to doub

Hi everyone,I'm using the cvpysdk package in the last version 11.26 and I'm trying to backup and restore cloud apps instance.The problem is that when I try to get the instance from the agent I get a KeyError exception with the key accessKeyId.I'm using the command:instance = agent.instances.get("instance name").(I was able to get the agent from type cloud apps and the instance name ia correct). Does anyone succeeded in getting the instance from cvpysdk?Thanks.

Query Result [Microsoft.SqlServer.Management.Common.ExecutionFailureException:Cannot find server asymmetric key with thumbprint '0x30364636353638383632373739364134'. RESTORE DATABASE is terminating abnormally. An exception occurred while executing a Transact-SQL statement or batch.]. Source:

I know 10 Laptop client is consuming the operating instance License.Please tell me. existing client agent How to free the operating instance license from the client agent and how to apply  Desktop & Laptop License in client agent without Uninstallation. 

Commvault Some Backup job not working. after running backup job is showing error :{32:408}Error message  : The Usage for Operating instance has been exceeded the licensed usage.   

I would like to test the Linux version, where can I download the Commvault code ?Not finding it either in the Cloud or on MA !Thank you,

we are using Commvault archiving solution where we are successfully archiving exchange2019 but cleanup job is not working.Even cleanup job is running successfully but space is not getting saved for any inbox. exchange admin have put quota on database itself which define quota for each user like echange2013.what would be issue. please suggest.

Hi, I’m doing some test for a customer to replace Robot Copy with this feature. But isn’t clear what trigger is to replicate data ??If we just add a small file at source couple of 100 KB the replication is not happening in the next following minutes !?So was what will trigger the replication ?Thank you 

Oi pessoal!Estou tendo um problema com meus jobs, está dando erro de rede ao fazer uma verificação de prontidão no agente de mídia, eles apresentaram o seguinte erro  abaixo  Obs: quando entrei na mídia, o serviço commvault está ok.