Self-Hosted Q&A

Hi All,Currently we backup Oracle 19c Database using Commvault and size DB full backup around 65 TB.For daily incremental , we enable block change tracking for fast backup duration. This oracle run in Red Hat OS.My Question:1-How to restore the oracle DB when block change tracking enable ? it is required any additional setting need to do during restoration activity?2- Its is required to backup change block tracking file? and its use during restore?3- Method to restore : Full > Incremental > Archive log right?4-Any Knowledge Based (KB) or URL from Commvault can we refer?Thanks and Help Me.

Hi All,Is it possible to add OneDrive to the backup content so that OneDrive folders can be backed up from each laptop without adding OneDrive App in Command Center?Adding a location doesn't work. Only such Cloud Apps are available  Thank you in advance for your help 

Hi, we want to use the test for tape drive to troubleshoot auxcopy performance issue.  In the documentation Validating a Drive (commvault.com) i dont find infos regarding this points: Where are the chunks stored for this tape on the mediaagent wich settings are the best to simulate and vsa auxcopy to tape

Im trying to restore a Windows 2012 server that was backed up on an old vmware VCENTER. I am getting the error Error Code 23:10 Error while reading pipeline buffer from MediaAgent (commvault.com) - How can I “Change the network adapter of the virtual machine to vmxnet3” on a server that is backed up? During the restore, I change the vcenter to the new vcenter using the same datastore, ESX and Media Agent servers. It fails almost right away. Is there another way to get the backup? 

So for the last couple weeks, we've been seeing an add error ("Mount Error") with our media agent and its fiber connected drives:  Media Label:  CV_MAGNETICFailure Reason:  "A file with the same name already exists.  Cannot create a new file"Information:  We have new equipment on order to replace this server.  But for the moment, we have an 8 gib fiber connection to carry everything in and out of this system (IP traffic, fiber connected drives (25+).  It's pretty clear to me that the pipe is full.  But, we've never seen this issue before.  Unfortuantely, it doesn’t have an error code, it appears to be a straight up “hey, something’s wrong with your datastore where you save I’ve got a ticket in regarding the error.  Anyone else have any clues about how we should look at this?  I”m not sure which log to start with as there isn’t an error code to start me off. 

Dear Community ,  Install the Virtual Server Agent (VSA) on at least one Oracle Cloud Infrastructure instance. You can install the VSA on other machines to create additional VSA proxies. At least one VSA proxy is needed. what is access needed from proxy, if there are private and public connection, do we need access to manager and vm subnets ? Identify the Oracle Cloud Identifier (OCID) for the tenant and for the admin user for the hypervisor. can anyone help how can we do this  Add required permissions for the OCID tenant and user.any link to refer creating user with required permssion  Create a folder (called base_folder\certificates\external\ for Windows proxies, or called base_folder/certificates/external/ folder for Linux proxies) on the VSA proxy instance. Obtain the private key, password, and fingerprint for the private key, and then copy the private key to the newly created folder. For more information, see the following pages in Oracle Cloud Infrastructure documentation:

Hello,I have an AWS infrastructure and some times many instances are stopped for maintenance. I search to get the state (stopped / running) of the EC2 from commvault in order to move it in a group of EC2 instance stopped in order to disbale backup. I think i can get the tag of the EC2 instance but i dont’t know how to connect commvaut & AWsThank you for yyour response.

The Configuration scenario as follows, two RHEL Media Agents with OceanProtect X8000 as a NAS as the Disk library, what is the ideal block level to be configured in the storage, and if there is a detailed configuration steps for the same.

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Hi All,We have a VM of 1.5TB, iDA: Virtual Server, Vendor: VMware.While we are restoring the VM with out of place to same destination as source, we are getting low throughput i.e., ~29GB/hr where our network is 10GB/s.This VM is a Windows 2019 machine with latest VMware Tools installed and we have a VSA in same cluster of VM & a physical Linux server as a Media Agent in the same LAN.While backup, it was taking HotAdd mode and the throughput was 137GB/hr and elapsed time was about 6hrs for backup, but for restoring it taking NBD mode and throughput is too low & time taking restore was more than 24hrs.Can someone please let me know, is this restore was slow because the speed of writes on the datastores & disks was low? and also no.of files can affect the speed?If yes, how can we increase the speed of this restore?If not, how can we find the cause of the slowness, any logs to check or any tool to use like CvDiskPerf tool or CvNetworkTestTool?Is there any additional setting tha

Hi All, i need to configure a lot of new oracle instances. The customer do an tech refresh and we have to move all instances in comvmault to the new oda appliance.  So after i installed the file and ora db agent i start the configure process. In the content window i cant select the backup sp file option its not possible. After a buck was running and finished it i can select this checkbox.  is it normal ? 

Hello,Is there a way to perform a hardware refresh of a media agent and keep the same hostname ?It is maybe covered on this procedure but I don’t see ithttps://documentation.commvault.com/11.16/mediaagent_hardware_refresh_overview.html Thanks !  

Hello community, I have a DAS presented to our windows 2019 media agent.what is the recommended block size format on Windows for the mount points ?I know that for Index cache and DDB it shoud be 32k. Thanks ! 

Hello, While defining an alert, i want to set the alert token to match “Not applicable”. Example Virtual Machine name is Not Applicable. For that do i need to use any specific regex or blank spaces as i t does not work when i use “Not applicable” Thanks

Hello,I create a plan, and associated it to SAP HANA subclients.the backup must be scheduled by external scheduler. third party (command line).as the plan includes also the schedules, how to avoid to have both schedule running, the goal is to disable the schedule on Commvault side. When using storage policies, no problem, we just create a Storage policy without a plan assoociate to it. Thanks !  

Hi all! Hope things are going well!**Sorry, there is a wrong title of topic  → we need to migrate from LTO8M to LTO8**I am coming to you with a question.We were using LTO8 tapes in our storage policies, then due to savings someone decided to start using LTO8M… now all recent backups are written on LTO8M And we do have some older backup on LTO8 and some on LTO8M:What we need to do is to have all those date on LTO8 due to some compatibility problems. So my question is - is there a way to migrate those data from LTO8M to LTO8 within this one particular copy? We have calculated and to store all data we would need around 100 new tapes of LTO8, but about half data is already on LTO8 tapes.  We thought about creating a new synchronous policy, but it will require all data to be rewritten on new LTO8 tapes, we would like to avoid that because we already do have part of data on LTO8. I would be glad if you have any tips which might avoid us buying unnecessary amount of new tapes.       

Hii have just primary copy to tape for DB2 .when i try db2  full restore from  tape to disk .i get error messaje like this. i check all article but didnt fix this issue.Any idea  https://kb.commvault.com/article/53924 https://documentation.commvault.com/11.24/expert/disabling_optimization_for_restores_from_tape_library.html 

Hello community,We are looking for Azure Data Box alternatives.The goal is somehow to copy / move a Disk Library from a local physical MA to an Azure MA, but not through Commvault auxiliary copy.I found the steps for Converting a Disk Library to Cloud Library, but prior that, what is the way to copy the Disk Library from physical MA to an Azure MA?Maybe, this is the way?https://documentation.commvault.com/v11/essential/media_recovery_disk_media.html Please for your feedback,Nikos

Anyone experiencing Blackout Window not working in Archive?  Client and Schedule Policy.Any solution?

Hi everyone, Do we have any solutions to install a new access node with “some valid options" and register to CommServ by 1 command line in RHEL server? I'm trying to do automation for installation process to speed up the installation

Hello, I need to enable ping to hyperscale nodes for monitoring purposes. Is there a specific way to do it or standard linux commands need to be used? Thanks

Is there any report where I can select IP address for clients listed in it? My IT security dep wanted list of all infrastructure clients with IP address, but all reports has only client name and host name.

Hello Commvault Community,From below link that Commvault capable to have direct access to Storage Array to do backup process. https://documentation.commvault.com/2023e/expert/getting_started_with_hpe_3par_storeserv_primera_hpe_alletra_9000_series_hpe_greenlake_for_block_storage_array.htmlMy question is can Commvault backup the whole LUN from above steps? Let’s say I have 1TB LUN_A, can I backup LUN_A directly without care for whatever data inside of it?The goal is if LUN_A fails, I can restore from the backed up LUN_A to source Storage and mount it to designated Server.Thanks.

Hi All, i found this post ( New DDB stores gets Auto-created.. Horizontal scaling enabled.. | Community (commvault.com) ) but doesnt help :(  So my question is how can i prevent creating an new ddb because of high qi times ? DDB(s) reaching QI time threshold for adding new Subclients [ {DDB [XXXX] MediaAgent [XXXX] Path [XXXX] AvgQITime [670] Free Space Percentage [56] } ]. New DDB(s) may gets created if it crosses threshold. Please review the DDB configuration, for more details refer Deduplication Building Block Guide on Books Online. I dont find any additional settings to prevent creating new ddb

Hello Everyone,Is it possible to recover data from a tape that was used in a previous CV instance?For example, data was previously backed up to tape using CV instance.  Then a few years later that CV instance was uninstalled and no longer exists.  Is there a way to recover data from that tape using any CV tools?Thanks for any information