Self-Hosted Q&A

I was looking for documentation on how to configure backup for multi node postgresql cluster and came across above community question.It was mentioned that plans are there for supporting this config (post is 9 months old)Is it in support now? 

Hi we have scenario of backup separate oracle wallet and database, question is how to figure commvault to pick oracle wallet on destination path when restore start. Try to see the document no reference about this.

Hello ,I want to backup teams(chats) in my environment and I looked in the documentationand I can not understand what does it mean :The request from my customer is only to backup chats of each user.also in the documentation I saw that I can not backup personal chats:it would be great if you can explain it  Thank you very much.

Good dayIf you have a pseudo client setup (MondoDB) with the nodes listed in the configuration, is it possible to generate a report against that pseudo client which will then show the list of nodes that form part of it?A customer is interested in this type of information so that it can be pulled into a 3rd part report.

Hi Team,In our infra , We have using a commcell server  with capacity based license.We are planning to setup a commserve server in our DR infra, Can we use the same license to New DR commserve server or not??Both commserve servers are in different locationCould you please suggest or share the procedure for this above questions.Also please share how to get the license and how to apply license to new commserve server

hello :),I want to restore an instance of my database using Python.I'm trying to use the cvpysdk library.I can use:https://github.com/Commvault/cvpysdk>>> job = subclient.restore_out_of_place(client, destination_path, paths, overwrite, restore_data_and_acl)should I use another way?brk2

Hi Community,how can I update the index status of the Exchange Online Agent?I have currently an Index status of April 10.  When I initiate a mailbox restore, only mails up to April 10 are displayed.  Is it possible to refresh manually the Index Status from the Exchange Online Agent? best regards,Andreas

I am trying to create a workflow to retire/delete clients for which retain until date is already met but it still exists in storage and console.  I am looking to get a query wherein i can get retain until date of any client which i look for. Could someone help me with the query to get retain until date of client.  

Hello, I have a problem with our exchange online backup.  When i start a new backup job, the job get an error:Error Code: [82:229]Description: The job is pending because: The remote end hi-back-ms02 has closed network connection unexpectedlySource: hi-back-ma06, Process: cvd This job is still running, but the streams stops one by one with error: Agent [hi-back-ms01_Remote4] ended prematurely due to []. Some relevant parts from the job log:5300  4760  05/07 14:08:25 1679359 Servant    Remote Stream Allocation request for [14] streams of type [1] received. Request Identifier [Global\1679359_3048_1715083746_WAIT$Global\1679359_3048_1715102172_SHM]. Client [hi-back-ms01]5300  2fec  05/07 14

Hello Commvault Community, We are running 11.32.35, right now we have around 70 VMs with Windows and Linux operating systems. We also have a single Media Agent running RHEL.To backup Windows-based VMs, do we need to deploy Windows MA or can we leverage it with existing RHEL MA? Then what about the VSA, is it also has to be windows-based? Please suggest.

I am trying to find a solution in the scheduler to keep my monthly backups in one weekend.At the moment my monthly backups are configured to run the first Saturday and the first Sunday, but these two days aren’t always in the same weekend.How do I adapt the scheduler to select the monthly fulls from the same weekend?

Hi everyone,I would like to know if there is a list of operations that are only possible from the CommCell Console instead of the Command Center/Web Console.Best regards,Sergio Silva

Hello all, While trying to start 1-Touch restore from FS backup of RedHat 8.8 we are having this issue after first stage of restore: Does anyone know what might cause this problem?

Customer contacted us saying they saw a File system backup job “Completed with errors”.Found in job history details that 5-6 objects failed due to “access is denied”.I mentioned this to the customer, and it appears the failed objects are folders that were deleted 3 days ago.I guess Commvault is running some kind of indexing before a backup job starts(?), but I don’t know why it still “sees” the deleted folders during indexing or backup..?Can I force update the index somehow? Is this even caused by a problem with index?(Since the folders were deleted there has been 2 Completed with errors with reference to the same folders. I suspect the backup today will be the same..)

HelloWe have worm enabled copies. The retention is 10 days and 1 cycle.Now we have a server that is decomissioned and backups have expiered after 20 days, so we are cleaning up the stg copies. But coming to the worm copy we can’t get rid of it due to that we can’t manually delete a job from it. As it is now it seems the backup jobs will be in there forever.I know we can do the process for unlocking the worm setting via support.Is there a best practicies regarding worm enabled copies in the respect of cycles?Am I right to assumethat, If we would set the cycles to 0 the job would prune off correctly?BRHenke

Hi everyone,  We have Commvault version 11 sp16 running on-premisse with 150TB as backup data. We would like to move this solution to Azure.Can anyone help me with some steps/direction how to achieve this?Thank you. Naveed

Hello. We would like to restore some files and SQL DB backups nightly directly into a Azure Blob. I know that I can schedule this type of restores. (latest backup & advanced restore options for SQL)But:Is it possible to restore directly into a Azure Blob? (Destination: azure blob)(aux copy will not do the job, as I need the data in the native / non-commvault format in the cloud)

Hi Team, Just want to check, the current Avamar backup data will migrate to Commvault ?The backup data is available FS, DB & VM’s.   

With RHEL 7 will approaching End of Maintenance, is there / will there be an option to upgrade existing HyperScale 1.5 Reference Architecture deployments to RHEL 8.x?

Greetings, we would like to keep a copy of a couple servers past our default local retention period. How do I go about doing that in the CommCell Console?

We do are doing aux copy from one side to other using SD-WANThe strange behavior is that is the the copy from A to B is working fine but the other way round it is really poorThe configuration is done equalwhat can we check/do to increase also in the other way

Hello,I am about to delete a client that is a VM from the commcell as it’s not needed any longer.However I do get a warning, as below. Is it only the wording from commvault or will it actually delete all virtual machines?I hope it only delete the one chosen.But before clicking okej I hope to get some verification by someone in here ThanksHenke

The Agent Restartability matrix suggests that an Exhange Mailbox archive operation will restart from the point-of-failure. Can anyone confirm whether, at an individual mailbox level, this means that the operation will continue on from the last protected mail item, or does it start from the beginning for that mailbox?

Is there way can we edit the Customized RPM Package  ( like Commserve hostname or clienthostname)

Hello team,Im trying to integrate with MFA solution called NETiq from Microfoucs. I have checked the documentation for adding saml appMy question is where i should get the idp file ? My understanding is the mfa should provide the idp then i upload it then i will generate the sp file right?? Appreciate if someone can give me a clear steps for the configuration.Thanks