Self-Hosted Q&A

Anyone experiencing Blackout Window not working in Archive?  Client and Schedule Policy.Any solution?

Hi everyone, Do we have any solutions to install a new access node with “some valid options" and register to CommServ by 1 command line in RHEL server? I'm trying to do automation for installation process to speed up the installation

Hello, I need to enable ping to hyperscale nodes for monitoring purposes. Is there a specific way to do it or standard linux commands need to be used? Thanks

Is there any report where I can select IP address for clients listed in it? My IT security dep wanted list of all infrastructure clients with IP address, but all reports has only client name and host name.

Hello Commvault Community,From below link that Commvault capable to have direct access to Storage Array to do backup process. https://documentation.commvault.com/2023e/expert/getting_started_with_hpe_3par_storeserv_primera_hpe_alletra_9000_series_hpe_greenlake_for_block_storage_array.htmlMy question is can Commvault backup the whole LUN from above steps? Let’s say I have 1TB LUN_A, can I backup LUN_A directly without care for whatever data inside of it?The goal is if LUN_A fails, I can restore from the backed up LUN_A to source Storage and mount it to designated Server.Thanks.

Hi All, i found this post ( New DDB stores gets Auto-created.. Horizontal scaling enabled.. | Community (commvault.com) ) but doesnt help :(  So my question is how can i prevent creating an new ddb because of high qi times ? DDB(s) reaching QI time threshold for adding new Subclients [ {DDB [XXXX] MediaAgent [XXXX] Path [XXXX] AvgQITime [670] Free Space Percentage [56] } ]. New DDB(s) may gets created if it crosses threshold. Please review the DDB configuration, for more details refer Deduplication Building Block Guide on Books Online. I dont find any additional settings to prevent creating new ddb

Hello all, I am facing the issue in SQL server backup: VDI timeout attempts expired for SQL Database 

Hello Everyone,Is it possible to recover data from a tape that was used in a previous CV instance?For example, data was previously backed up to tape using CV instance.  Then a few years later that CV instance was uninstalled and no longer exists.  Is there a way to recover data from that tape using any CV tools?Thanks for any information

My backups are running at 66 days and only 44 -60 % done. Obviously I cannot continue.  There are a number of articles on slow performance but they are in an area that I am not privileged to see.  There is no errors or events.  The backups are a mix of windows file servers and vms . I am not versed enough with commvault to quickly get to the heart of the matter. 

Hi together,currently I am struggling with the business logic workflows.Can the usergroup that authorizes a config change  and the aprovers group be the same … and Commvault takes care that not the same person authorizes the request? Thank you.Best regards.Michael  

Hello all! We are working on PostreSQL implementation process. Our customer wants to have this kind of schedule:Log Backup Schedule = Every 2 hoursSchedule = 1 x full 6 x incr,  So we have done that schedule: For LOG backup:There is “incremental” chosen and Data is NOT chosen Other schedule is created for “incremental” backup:There is “incremental” chosen and Data IS chosen 

Hello community!Oracle released a new MySQL version (8.4) at the end of May. This is a long-term release with 5 years of support."Our database experts are now naturally asking whether Commvault can handle MySQL 8.4 or when it will be released and when it will be supported.Now I can only find at Commvault https://documentation.commvault.com/2024e/essential/mysql_system_requirements.htmlMySQL Community Server, Percona Server, Enterprise, Standard or Classic Edition 5.5.x, 5.6.x, 5.7.x, 8.0, 8.1, 8.2 and 8.3; MariaDB 5.5.x, 10.x.x, 11.x.x Is there a timeline in which MR/FR MySQL version will be supported?

Hi Team, I am trying to create a custom report for job count of different groups coming from different comcells. I need help in creating a sql query which can be used to fetch the data.  Select jobhistory from table where comcellname is abc and clientgroup is xyz. Could someone please help me with this. 

Im planning to move the web server/console out of the Commserver to reduce the load on the Commserve.  I would like to implement it in 2 sites ( active/active ) if possible to attain resiliency and high availability. This is sort of a hardware refresh with 2 additional web servers/consoles being built in 2 sites.  Hoping for some guidance on how to achieve this goal.Thanks for any information provided

Hello all!We do have a problem with a Windows server.There was server XYZ which was migrated to Server 2022.So a new server with the same name was created in VMware XYZThe old server was stopped, and new server was addressed with the same IP.Old server was renamed in VMware to XYZ_old.And now we do have a problem….We do have two entries in CommvaultXYZ and XYZ_oldFor VMware snapshot XYZ is our server which will be backed up.But after installation of SQL and FS Core package on NEW server it somehow appears on XYZ_old server… and whats even funnier i am able to browse server, and configure SQL backup. So wo have two entities in commvault now:XYZ_old which contains an FS and SQL agentXYZ which contains VM backup. In VMware the original XYZ server is not existing any more! it was deleted. I have released licensees for the old server, reconfigured it, retired and tried

Does Commvault Version 11.32.54 support Red Hat Enterprise Linux Server 7.9?

There are two tape media with identical barcode in the tape library. When try to export either of the media, it doesn't get exported to IEport. Try the other tape, there is no issue. What would be the procedure to take out the media and re-label one of them and get it work again? 

Is CV-BKRC-VM10 sku is include with immutable backup and prevent backup copies of data from any corruption or ransomware attacks. 

Hello, I’ve just deployed Teams Backup in FR23. After the first couple of backups, I’d like to clarify the followings:Backup: What types of objects are being backed up? - Files - looks ok - Channels - looks ok - Teams - looks ok - Posts - looks ok - Wiki - looks ok - Tasks by Planner? - Shifts? Restore: - During the deployment of the Teams App, I chose the custom deployment and used my own user account to get the token. Now at the restore, I am the owner of all posts - at least within a channel restored to a different channel within the same Team. - Files look fine, although Modified By is now “SharePoint App” - Wiki looks fine - Tasks by Planner objects are not restoredThank you in advance,Zoltan

I have multiple VM’s of Red Hat Linux OS.And in our environment, VM backups are configured at vCenter level.Our server team did OS upgrade from Red Hat Linux 7 to Red Hat Linux 8 (In place upgrade of OS).Even when new VM backup ran for the servers, the OS version is not changed to Linux 8.Do I need to delete VMClientDB file from all VSA proxies to rediscover the latest OS version of the VM’s?Or anything else.Please help me out here.

Hey Guys,we got by multiple Customers this Event since yesterday:Commserve failed to download the proactive support request configuration from the Cloud Metrics Reporting Server.Commserve failed to connect to Cloud Reporting Server to download scripts.Access the download URL from the explorer and verify. But the DR Upload works fine and the Cloud Metrics Upload Task looks fine too.Any idea whats wrong here ?

Hello, We are starting to use the Commvault Command Center more and more and moving away from the using the commcell (at some point).Are there any good comprehensive Video Tutorials on using the Command Center? like especially for basic stuff restores (file-level, SQL, VM file-level/Full VM restores) adding new client servers for backup, upgrading clients).I know there is info out there I just want to know if there are any exceptional tutorials that anyone recommand.Thanks for any help in advance! 

Hello When viewing Restore History Jobs for VMWare restores, I cannot view the VMs that have been restored. I can get the general information but the tab “Virtual Machine Status” is missing and the “Event” tab is empty.I can see the restore job has been run. But not the specifics of the job like what VM was restored. Worth noting is I can see which VM was restored by viewing the logs. If I try selecting “View Restore Items” and select “All” or “Successful” I get the error “No results found”.Looking through data aging Days to keep Data management and collection job histories is set to 360.Days to keep job options for completed jobs is set to 180.Days to keep the restore job histories is set to 360. Is this just an additional data aging setting I am missing? Or is it something else?

Hello, everyone. Just a simple question about Override restrictions option in Plan: after enabling the option “Allow plan to be overridden” is there any way to disable it? If possible, how can this be undone? Thanks.

looking for documentation/information on service account to be use for NDMP backup using Netapp array.the setup is as follows:Netapp array is connected to the tape libraryTape library connected to the array is to be the storage for the backupMedia Agent is to be the NDMP server and will manage the storage of the backup to the arrayI need some links to documentation/information on the following:1. permissions/privilege/roles needed to be added to the service account to be use for NDMP backup2. the user will be a domain user service account so will need permissions/roles from the domain for the service accountany other information required to fulfill this requirementsthanks for any information provided