Self-Hosted Q&A

Hi,We have a Domino 12.0.2FP1 server, what has succeed daily Notes database backups (Incremental, Full), but transactional backups failed with error: [CreateIndex index processing failed - no index archive files.]::Client [OST0VWMA02] Application [CreateIndex] Message Id [234881129] Error code [14:105]Our Commvault version is 11.28.56The Client and MA have enough free space on disks, MA was restarted. Transaction log backup running for seven hours, error messages are repeated. Uploaded logs are from a short trying, what was killed. But error messages can be seen.Most interesting part of the JobManager.log for me is: “ArchiveMgr Failed to get valid archive file.” and “Set pending cause [CreateIndex index processing failed - no index archive files.]”Can it be any Domino Server issue? Because it is an upgraded Domino server.We have an another Domino 12.0.2FP1 server, where tran log backups has no any issue.Does have anybody

Hi,can anyone knows if Office365 Index Server DR app from Commvault store supports also Exchange On-prem Index server configuration ?Can We use this workflow / app to protect our On-Prem Exchange Index server creating DR Index Server and switching to it in case of failure ? RegardsAlex

Hi, Our company bought U software. We will base on this in our product. My question is, if we have any doc about Commvault_linux-x8664_Media_11_32 (linux installer) other CLI switches? because I need for example download only this part (pkg.xml):Using repository https://downloadcenter.commvault.com - Retrieving Feature Release info............................... Done - Retrieving Feature Release binary info........................ Doneto make better automation of our CI.Could you help us? BrMatt

Hi we are currently using platform release .28 but was wondering how we can go too platform release .30 

Hello All, Does having the ~ key in folder name hide the folder from being backed up? For example “~new folder”. I am looking at doing a restore of a file in a folder that has that character in the name. Thanks!

I am configuring new Library and would like to know how can i move my data with infinite retention to new Library. 

Good Day Community,I have a customer that has been using Content Indexing for several years. Now we want to move to the newest Indexing methodology using the NEW Index Server.I know there is absolutely no migration path from one to another. But luckily, the customer has all the backup data sitting on disk. So my strategy is simply to re-index the data using the new methodology, in a new Index Server. I should end up having the same results doing a search since all the will be re-ingested.Is there something else I should be aware of? Or is this the best approach to achieve this?Many thanks in advance for your input.

Hi, I’m looking for some clarification on backup and retention of Onedrive version history. If I’ve understood the backup correctly it will only back up the latest version of an object at every run. As described https://documentation.commvault.com/v11/essential/130942_backups_for_onedrive_for_business.htmlWhat is the reasoning for this limitation? Retention is configured to be kept for a certain time, say 6 months after deletion, how does this affect the version history? Is versions removed from retention 6 months after being overwritten by a new version, or are they removed when the last version of a file is removed?  Regards,John Robert

Hello, TeamI am having this issue when running backup on an oracle database.The backup runs but when it gets to about 80%, It throws an error and goes into pending state. What can be done to resolve this?See error below:  

i am trying to install commvault agent using push method from commcell console, but job fails with below error. i am using commvault version 11.32.23 with free licenseError Code: [68:574] Description: Required media version [11.32] with transaction Id [5494260] is missing in the Software Cache. CommServe may be installed with a lower version media. Please check the media in Software Cache and try updating the CommServe before updating clients. Source: CommServ1, Process: DistributeSoftware From commcell command center, when i tried push,  i get below error, Error code: [68:192]Description: Software Cache is empty or does not contain the packages required for client's operating system. Use Download/Copy Software to populate the cache.Source: CommServ1, Process: DistributeSoftware,  Please help me with a solution

got erro when i ran the next script from Commvault site PS C:\>$requestbody = @'{"destinationClient": {"clientName": "testvsvc1.testlab.commvault.com_v2"},"destinationInfo": [{"vmware": {"esxHost": "172.24.42.9","newName": "va-dummyVM2_DND","dataStore": "HDD_AutoDatastore","resourcePool": "/"}}]} '@ | ConvertFrom-JsonRestore-CVVirtualMachine -Name va-dummyVM2_DND2 -outofPlace -Requestbody $requestbody -OverwriteExisting

Good morning, We have 2 sets of databases that need to by in sync in terms of their refresh times.  I’ll call them “ERP” and “APPS”.  The “ERP” databases will remain on Oracle for some time, but the “APPS” we are moving to MS SQL. We currently use Oracle with ZFS to snap development refreshes on a periodic but sometimes changing schedule. We have this entire process automated via OS scripts that check for a trigger, and when found, consume this “trigger” file and proceed with the recreates, which dump and reload development users and permissions during the process.The “APPS” db has ~ 100 schemas, and our plan is to convert these into 100 MS SQL databases.  After this DB is migrated, I need to have them refreshed on a known but sometimes changing schedule.I’ve read the thread here which explains more or less how to script the refreshes:

I'm investigating if we could blend in Activate FSO to fulfill an archiving use-case, but according to the documentation it seems Activate FSO does not allow you to pick the results and perform an archive action. The documentation only refers to  (https://documentation.commvault.com/11.22/expert/118724_moving_files_in_file_storage_optimization.html) the ability to move, delete or tag the data. Is this correct? And if that is the case then what's the reason that

So we’ve been having issues with the DR site’s CV backup.  I’ve managed to access the COMMVAULT instance in management studio, to see these lovely notes:… and:This is a system that I’ve inheirited and still learn new things about every other day.  My best thought here is that I simply need to nuke and repave (rebuild) this entire CV server.  It’s not the end of the world and would be a good learning experience for me.   But I have to ask - is there a faster way?  I really don’t think just backing up the main site’s DB and recreating everything here can be trusted (different server names, etc.) This is CV 2022 (11.28.x) running on server 2022.  Based on being CV v11.28, you

Hi,Can we restore table to the same database with granular restore option ?Regards

Hi,why it is not possible to restore a single ms sql table to the original database? (not to the database which is created while for browse / recovery point) found this community post which is also not “solved” imo. tested with 11.24 & 11.28.latest   

Hi Team,I can see below .NET related vulnerability.Can you please let me know, if .NET update will impact Commvault backup server and media agents ?Microsoft CVE-2020-0605: .NET Framework Remote Code Execution Vulnerability Microsoft CVE-2020-1046: .NET Framework Remote Code Execution Vulnerability Microsoft CVE-2020-1147: .NET Framework, SharePoint Server, and Visual Studio Remote Code Execution Vulnerability Microsoft CVE-2021-24111: .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-26832: .NET Framework Denial of Service Vulnerability Microsoft CVE-2020-1108: .NET Core & .NET Framework Denial of Servic

Is there any way to determine where the bottleneck is if CommVault is supposed to be writing data to tapes, but the tape library indicates “the tapes are idle” a lot? My throughput is not great on some of these tape jobs (multiple streams, and multiples... but 50 GB/hr or less on some of them) yet they have TB’s of data to write.  I have heard of a possible “the drives are spinning up and down, wasting time" as a possibility… is there a way to see why CommVault would not be continually writing data, especially if it has multiple streams that are showing “some throughput” in the Java UI, and how one “makes sure commvault is writing data to tape as fast as it can?  I have tried adding more multiplex to the tape job this month and it did not help. 

can i move to version 11.30.57 from 11.28.76 as when i try to install this version it does not let me install it.

Hi folks,Just a quick question. Why are some of the entries in the history italicized?  Thanks!

Hi,I have a probleme in exporting emails to PST or CAB files. The job isn't starting and display an error message saying "error downloading files." I haven't been able to locate any logs related to this error.thanks for your help. 

Hi, We have a Windows Cluster File Server  with multiple sub-clients.Does the ‘default’ sub-client auto detect feature applies here ?The backup for the default subclient fails with  hits error - “ Configured contect does not exist “.the content is set as in any other default subclient -  “\“  Thanks Thanks

Hello,we have a set of auxiliary copies which replicate the data that we backup on-premises with our own CommCell server to a cloud-based mediaagent connected to an S3 repository.The primary copy is done right, and in time, however, auxiliary copies never reach the end, instead we are constantly getting 13:138 error codes until the task fails. These are the details: Error Code [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [13:138] [40:109] Error occurred while processing chunk [1171846] in media [V_201937], at the time of error in library [Eseries2800] and mount path [[win-

Hi,i have created a new V2 Virtual Server Agent sublient to backup my vCenter VMs.I miss this option like you see at the screenshot.In my V1 Virtual Server Agent i see this option.Is this normal? I set this option because i backup my fileserver and i want to have the possibility to restore single files from tape. Collect File DetailsSelect this option to collect file and folder information as part of streaming backups and IntelliSnap backup copies. Use this option when creating a copy for tape storage, because file and folder information is required when recovering files from tape.RegardsDennis

Hi,I have a question My replication database always pending and i check log for the result : Error-: Database 'msdb' cannot be opened due to inaccessible files or insufficient memory or disk space.  See the SQL Server errorlog for details.An exception occurred while executing a Transact-SQL statement or batch..17156 3a68  10/10 09:07:23 76571 CSQLRestoreBase::getAFilesToRestoreForLiveSync(8704): -Error-: Failed to get last restore point for server [COMMVAULT-CS-3\COMMVAULT] with error [0xEDA00077:{CSQLRestoreBase::GetLastRestorePointForLiveSync(8688)/CV.0x77-Failed to get last restored state of database [WFEngine] for live sync.}].17156 3a68  10/10 09:07:23 76571 CSQLRestoreBase::GetAfilesForAllDatabases(10292): -Info--: Failed to get AFile information or no AFile information found on the CS for database [WFEngine].17156 3a68  10/10 09:07:23 76571 CsqlDMO::getDBLastRestoreInfo(6167): -Error-: Database 'msdb' cannot be opened due to inaccessi