Self-Hosted Q&A

Hello Community,Sometimes transactional logs backups for SQL Server were converted to a full for some reason (please not focus why is that for now, let’s say random problems with media agents). I need to exclude full backups from working hours (let’s say 7 AM - 6 PM) because of CPU usage on source SQL servers. I’ve set blackout window for SQL Server “Full data management” in this hours and I can confirm that I cannot start any full then (it’s queued) which is ok. But my question is:If some full backup start eg. on 3 AM and won’t finish before 7 AM - this job will be queued or finished even in blackout window hours? if some job will be converted to a full - does blackout window cover this job or it will be treated like transactional logs job for o blackout window engine?Greetings,Mateusz

Hi,i have made a upgrade from Maintenance-Release 66 to 69 with no errors. But since then i don’t get any current data from the healt report in the admin console.The data ist still as of 14.06.Does anyone know the problem?Kind regardsFranz 

Hello,is there a report where i can see how many tapes are needed within a week including compression?We are considering using worms for archiving purposes and i would like to know how many tapes i need for that.RegardsDennis

Hello, Customer have a 6 drive tape library.I would like to run aux copies for a specific plan using 2 drives in parallel.Is this sufficient? What else is needed?Regards,Pedro

Commvault reps, if you see this message, really hope you will consider this.The reason for my wish, is that we are noticing more and more questions from customers about why they provide us with permissions in their environment.“Because the backup service needs it” is no longer an acceptable reason for many.I am guessing that they have an increased focus on security, but I have a feeling that audits are becoming more important for many of the customers. The auditor might want to know what an account or an azure app is using their given permissions for.I wish for a place in the Commvault docs or somewhere on the site, where a customer or commserve admin can read about the reasons why an account or azure app needs all the different permissions in the different backup/restore scenarios.There is a nice table for Exchange Online Azure apps here: “

Hello CV community,According the documentation, the Guest File restore is able only to VMs with File System Agent installed.https://documentation.commvault.com/2022e/essential/87259_restoring_guest_files_and_folders_for_azure.htmlNote Only proxies with the file system agent installed are available to select. So, I’m looking for a workaround in order to restore Guest Files from (on-prem) NAS → directly to Azure VM, which does not have internet connectivity! So, it’s not possible either to install File System Agent.In this case, is there any way to procee

Hello Community, I hope everyone is have a wonderful day.  I noticed after we update our CommServe and Media Agents to 11.25.52 that the WebConsole now has a new category when running the Backup Summary report.  Azure V2.  We do have Azure cloud clients. What does Azure V2 stand for? Also, is someone can send a Commvult link that describes web console items.Thank you,    

This is a quick one.When applying the below key to disable Auto Discover of Instances, is there a way to limit that to only one client instead of at a Global level? https://documentation.commvault.com/additionalsetting/details?name=nDisableAutoDiscoverInstancePostInstall In my case, I have MySQL DBA’s who want Auto Discover on and the Oracle DBA’s who want it off. They don’t want to manually turn it off every time an Instance is added.

We have been approached by a customer who has an old implementation of Commvault that they want to decommission. To do this, they want to recover any accessible data and then turn everything off.The Commvault environment has not been access in a few years so I’m stuck with the below issue.I’ve managed to get everything working, except Exchange mailbox restores.They are running V11 SP10 with an expired license. File level recoveries are working fine.When I try to recover a mailbox as a pst file, i noticed that a destination client must have the Exchange Mailbox (classic) agent installed to be available on the drop down list.I also installed the outlook client on the destination client without configuring anything.When I try to recover using the method below, I get 2 errors. https:/

Background:Apparently the “Commserve_DR_Disk” and Primary/Secondary copies are created automatically during certain CommVault installation/setup steps….We are attempting to retire an old disk library and there’s still some data on it that commvault will not age off (I may have to create a ticket for some of it). I could force/delete it but I’m also trying to have it clean up “nicely/cleanly”.  One of the larger blocks of data appears to be some DR backups that are attached to the ‘Primary” copy.  I did some digging by running the “Data Retention Forecast and Compliance Report” and it appears that this data (~10 TB) is hanging around due to “Managed Disk Space Option Enabled for Prunable Job on Disk Media”. I checked the Primary copy and yep, the “Enable managed Disk Space for Disk Library” has been checked. i assume tahts teh setting causing the extended retention.Questions:Is “Enable managed Disk Space for

Hello Commvault community,I need your help in order to add in our o365 Exchange online schedule also the Archive mailboxes.Currently all o365 active users are assigned the "365_Plan_Forever" plan (check attachment) for 4,179 /o365 users / groups mailboxes.In addition I created the "365_Plan_Forever_with_Archive" plan (check attachment) in order to backup also the Archive.So, when I “switched” all users to 365_Plan_Forever_with_Archive plan, the daily Exchange online jobs are running 24/7 with a lot of days and only for few amount of users.That's because the amount of their Archive usage….So, that's the reason Im here in order to help me maybe with a workaround, in ord

During a routine check I found that Commvault is reporting many of our customers’ Teams azure apps are missing permission “ChannelMessage.Read.All”.I requested a couple of customers to check, and they are saying it’s not missing.Anyone else seeing the same? Know why?This is 11.28.63

Dear Team, How we can install remotely for out side office employee without using VPN services. Because when we are in office than all connectivity is properly but out of office network can its possible.

Greetings.Anyone know if a list exists, where I can read about new known issues after a hotfix?What I mean, if there are any new known problems that might have an impact on our backup service if we upgrade to 11.28.68, that we didn’t have in .63..

Hi team, please you could help me with a problem, i need to know how i can change the way that one job start a backup by user, beacuse currently my boss will delete one user, and i need configure each task in another user for example i need to change this user to other, but i but I can't find the option from where to do it.  

Looking for an example where HFS is providing data protection for Teradata v16.2  w/DSU.   Any experience with restore requests would appreciated, thanks

Running DB2 agent level backup, backup size is about 1.9TB. Four tablespace, one tablespace is about 1.2TB. First hour backup performance is good(about 250Mbps), Commvault is backing up the 4 tablespace in parallel. From 2nd hour, Commvault only backup the huge tablespace, backup performance is only 100Mbps with one session.How to backup one tablespace with multiple session? or any other way to improve backup performance?

On all of our storage plans we have an auxiliary copy that is uploaded to an S3 bucket, we have been doing some DR scenario testing recently which has involved  failing over to our CS server in AWS.How does the indexing work when doing a browse and restore operation? We have no index server in AWS however for the restores i’ve tested (when using the S3 data copies) it appears to be running a restore job & completing successfully, is the indexes stored in the s3 buckets?

Hello,Trying to test Azure file share backup and restore from on-prem Commcell using MA on Azure.Adding a new content group and browse the content of the storage account gives no results even though content is there ( on zure side ).Credentials were set properly ( Account name  + Access key ) and the file sahre entiity can be accessed.  Any ideas ? Thanks

I have two media agents and a DDB. The ddb has two partitions spread across the two ddbs. I want to decommission one media agent. is there a correct way to do this? i haven’t found a document on CV support that seems to cover this specific scenerio. 

Hello,I have Windows 2012 R2 Standard, Microsoft SQL Server 2012, and CommServe simpana 11.2.85.I forgot  'sa' user password for SQL , how can I connect to mysql? How to reset that password?Best regards,Elizabeta   

server a/b is VCS cluster databases will be running on only one node at a time, currently databases are running only on server “a” node and only if database failover happens databases will run from server “b”. as per DBA it’s not RAC, how to configure the oracle backup for the same. 

Hello, One of our customers approached us with a PostgreSQL cluster (active-standby). How can we best set up the backup here, since Commvault cannot create a backup from standby.Kind RegardsThomas

Hello,We have backup server  CommServe Simpana version 11 on Windows sever 2012 R2 Standard, and we are planning to migrate the commserve from win server 2012 OS server to new hardware Windows server 2022E.But, we have a problem with a low space on backup server 4,39GB free of total 67GB..I have noticed that SoftwareCache is C:\Program Files\CommVault\Simpana\SoftwareCache is 15.5GB.Is it recommend to delete that SoftwareCache to free up space on old backup server?Best regards,Elizabeta

So I created a job summary report from the commcell GUI, filling in all items abd adding it to be scheduled. The report is created a a CONSOLE report. But when I look at the result in the scheduler it’s been, magically or by commvaults visdom, changed to be a job summary webreport. Nothing noticed me about the change and in the GUI there is a specific selection to create a Job Summary as a web report.Where can I find the announcement of this change?? The web report contains loads of informatiuon I don’t need, so now I have to go and build a new customized web report? Where as the GUI report had an easy click “summery” I need to create a new report with just that info.If anyone can point me to that “one button” on the web report I’d much appreciate it. I understand that Commvault is trying to make things easier and more streamline, but that defenetly is causing issues in some areas, specificlly if one is used to the more granular