Commvault Cloud Topics

When executing what format are the client names?

disks are set to lvm on my postgre server.When I want to take native block level backup I keep getting errorerror code: 32:392 media agent not installed   

I have mistakenly added some data that shouldn’t be there and I would like to take down my post. But I don’t see any option to delete my post. Kindly help!

In data aging admin job, How can I see the quantity of space free released after this job completed.  I can see on SO level in media agent, I would expect to see some information about amount of space released clicking in detail of job but nothing is showed. Is there way to get this type of granular information?   

Hello,this is nearly the same question which I had some month ago, now I asking for support on RedHat 9.X.Redhat 9.x is long time released and moved more and more in our production environemnt, we need support for 1-touch recovery and virtualize me.regards Juergen

Hi Team, I am trying to prepare a custom report in which i want to have a Dataset which should give the output in horizontal tabular format. below is the sample screenshot which should be in horizontal. Basically i want to have horizontal table for each group showing job history count in similar below format. In single report there wll be multiple table with different groups. We dont want to have input. Something similar to below query for example:Select ABC group from XYZ Commcell showing job history with “xyz” fields for last 1 month. 

Hi ,I am doing some tests and create a new role and new local, but this local user is using SMAL Authentication method, I want to use local authentication, but I can not find a place to change it?Commvault version: v11.34.15 

How do I get the api equivalent to this:  

Getting ready to deploy Commvault Media Agents to AWS EC2 instances.   A pair of Media Agents should do the job.     We have several sets of Windows or RedHat Media Agents in our environment.   Going with a pair of Windows Media Agents would require us to have a File Recovery Enabler for Linux VM, too.   Going with a pair of Linux Media Agents might require us to deploy a Windows proxy/access node VM.   Are we able to roll out a mixed pair of Media Agents, instead?     One Windows Media Agent, One Linux Media Agent.   Same global DDB.   I can’t find anything on it.  Curious to hear thoughts.   Thanks!   

In our ORACLE RAC pseudo client configuration the ArchiveLog backup set run every 15min and not every 8h as indicated in the Plan used by the setAny idea?I’m the Commvault administrator but I’m not confident with the DB Oracle part, I tried to following the documentation and I didn’t understand where is my fault ThanksAlex G.

I did shift-F8 to get gui logging going it created the GUI folder under C:\Program Files\Commvault\ContentStore\GUI but nothing is in the folder. I got the message that it was enabled but its not doing anything.Did the logging go somewhere else?  

Hello Team , We use Commvault for our Laptop environment and have around 40K laptops . Every year there will be active Laptop/OS upgrades . Looking for solution which help to migrate the laptops with all the user settings . Please share thoughts about Migration assistant . Thanks.

Hello dear community,this is not a problem, but rather a kind of preparation. Our CommCell server is virtualised and runs under VMware. We are planning to upgrade our CommCell from version 11.24.94 to Commvault Platform Release 2023E (11.32). In case something goes wrong during the upgrade process, I was thinking of taking a snapshot of the VM running the CommCell before starting the update and then restoring this snapshot in an emergency to have the machine as it was before the update.Is this a viable option, or does the CommCell not cope so well when a snapshot is imported?Are there any other ways that you can recommend to restore the functionality?Thank you very much for your answers!Best regards,Pascal

Hi All. I’m doing some troubleshooting around restore speeds that are slow.I’m wondering what the [AllocBuf Speed] is covering in the cvd.log? Below is copied from the cvd.log6457 7993 04/18 12:17:13 19188780 [FSRESTHEAD ] 18-# Stats: [AllocBuf Speed] Curr Avg [1754.47] MB/Sec, Bytes [54561966768]; Total Avg [184.61] MB/Sec, Bytes [1039473982296] And a side question.The [Head Network] and the [Tail Network], is that covering the network transfer speed? Below is copied from the cvd.log16457 7993 04/18 12:17:13 19188780 Name [Head Network], Start Delay [549207.38 s], Avg [34.60 ms], Procsng Time [6421.69 s], Avg [404.62 us], Bytes [590.01 GB], Speed [94.08 MB/s], Samples [15870867] RCId [38] 9072  d40   04/18 12:17:13 19188780 Name [Tail Network], Start Delay [1202698.70 s], Avg [75.78 ms], Procsng Time [6708.37 s], Avg [422.68 us], Bytes

Hello I would appreciate an explanation of how I delete the backup from the cloud in order to start over. I tried to delete job - under storage policy -but it deleted only the backups that were added and not the first large copy which is 8 Tera i can delete just only the small job that are added with each backup.I want to literally delete everything and let the backup run again after I remove large VM.thx  

Hi, we are looking for more information about the Outlook Addin.Is there a site, that list the current (and maybe previous) Versions?Also some patchnotes and/or compatibility information would be nice to read.Currently, the only reliable way to get the Version/Buildnumber is to download the software from https://documentation.commvault.com/11.26/expert/29115_outlook_add_in_packages.html Un-Zip the Exe-File and take a look into the CvInstaller.ini to find more information and the build number. Btw. did you know, that the Exe-File on the MA-Portal is from 2019, the file from the docs.commvault.com is from 2022?

Currently running Commvault 11.24.  Have several large Nutanix AHV clusters.   Nightly incremental backups are very efficient, but the weekly synthetic full backups are painfully slow.    Since Indexing Version 2 is not supported for Nutanix AHV, the synthetic full backups run with a single stream.    As a result, we have our backups for each cluster broken up into several subclients, and stagger the synthetic full backups across the week.    Furthermore, the impact of the Indexing Version 1 synthetic full backups seems to extend to Aux Copy events between our sites.   I believe that the synthetic full Nutanix AHV backup data is Aux Copying on a single stream.   Not good! Now, looking to the future, on 11.30, we can see that every hypervisor will support Indexing Version 2….except for Nutanix AHV!     Do any Commvault folks know when Indexing Version 2 will be available for Nutanix AHV? Thanks in advance, and Happy New Year!

Do we have any option to perform Incremental restore.we have tested the Namespace and Application level restore( in and out of place restore). while performing the out of place restore for already existing namespace , if overwrite option is not enabled restoration fails and it succeeds if overwrite option is enabled. In backend this overwrite deletes all the existing resources from the namespaces and recreates again. we are not able to achieve the incremental restore which is not suitable for the TB’s of data size.

Hi everyone,how is Kubernetes backup licensed within Commvault (not Metallic)? I found nothing in the Licensing Program Guide. I know VSA is used, so I assume it’s a per Container license. Can anyone provide an example setup and its related license requirements. Thanks.

Good afternoon!Try to find out more about the Yandex search results "Error code: [14:139] Description: The search for results in Yandex could not be viewed."Task logs:@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@Machine : msk-cvcsc01File    : JobManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@9684  2864  04/19 08:57:23 898884 CVTHREADSTART newRstRequestThread(void *inArgs) Got userId [279] in request.9684  2864  04/19 08:57:23 898884 Servant    [---- IMMEDIATE RESTORE REQUEST ----] Task id [898884] Clnt[MSK-DAG01] AppType[Exchange Mailbox][137]9684  5228  04/19 08:57:24 898884 Scheduler  Phase [2-Restore] (0,0) started on [MSK-CVPXY01.alrosa.ru] in [1] second(s) - CVMailRestoreCoordinator.exe -j 898884 -ccid 2 -c MSK-DAG01 -restore  -jt 898884:2:1:0:0:19696  -mt 19684  1488  04/19 08:57:24 898884 Servant    Reg [Control] received. Client [msk-cvpxy01] plattype = 4. Token [898884:2:1:0

Hello, I’m running PostgreSQL v13.14 on RedHat 8.9 I want to restore a PostgreSQL Instance from FSBasedBackupSet.This will only work if I made a Full backup before I start the restore. Otherwise I got the error:Cannot start restore program on host [xxxx*xxxx*8400*8402] - a network error occurred or the product's services are not running.Source: wi823-sep, Process: fsIndexedRestoreThis is the link I use:https://documentation.commvault.com/2022e/essential/restoring_one_or_more_postgresql_databases.html. But why must I do a Full backup before starting the restore. What if the Instance is corrupt and I can’t start a backup?  

Hi I am trying to change physical disk for the Commvault HyperScale X 2.x node. I am following the Commvault procedure.https://documentation.commvault.com/2023e/expert/replacing_metadata_drives_on_nodes_for_hyperscale_x_reference_architecture.html But when I am trying to change the disk, I am getting this error:[admin@klpmda12-nbk Base]$ ./CVSDS -m -l /dev/sdb -V CDS/opt/commvault/Base/cvsds: invalid option -- 'V'Please confirm that the node has been rebooted after replacing the damaged metadata drive. Press ‘y’ to confirm and continue with the process [y/n]:yThis option for Metadata Drive Replacement is supported only for HyperScale 1.xFailed to reconfigure meta data storage[admin@klpmd

HiWe presently run Commvault version 11.28.36 For some backup tasks/jobs we are using domain accounts. If we update the password to one of these account in Active Directory where do we update the password for the account in Commvault so the task/jobs continue to run?Kind Regards Dean

Hi All, we are actually troubleshooting an perforamnce problem.  There is an Sync Copy top Tape ( LTO 8 )  2 Mediaagents in a ms csv cluster. When we use combinded streams 1 and multiplexing 1 we only get max 400GB/H troughput the normal jobs have 100GB/h mixed data.  If we increase the multiplexing to 8 and combided to streams 1 the performence grows up over 1500GB/h .  so i have 2 Questions: Is there an limitaion in the stream troughput ? So can 1 Stream only use x GB/h Wich impact has the multiplexing on tape for the DR Restore process, Does it realy impact the performance so the tape getting in wind/rewind process ? 

Hi,In today's unpredictable world, data loss can strike from anywhere – a natural disaster, ransomware attack, or even human error. I do the DR backup everyday. I just wonder, when disasters happen, what are the most critical things do I need to get our data back? Stable internet connection Access to CommServer Access to HyperScale nodes Access to tapesThank you.