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9133 Topics
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Austin ParkerByte
asked in Storage and Deduplication
Storage utilization per storage policy

Hello all- I’m trying to find a report that will output something that I think is super basic: list my 5 storage policies, and tell me how much space each one is using. I already know about the Client Storage Utilization by Storage Policy Copy report, but it shows me the client backup sizes within each policy and I don’t see how to total it very easily or customize it to see what I want. If that report can do it, can someone point me in the right direction to tweak it so I can get the info I’m trying to pull? Or if someone knows of an easier way, that would be great. I’ve checked the built-in reports in the console, command center and store. Thanks!

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CarlosCBit
asked in Storage and Deduplication
Delete a library with the DR copy

Hello, We have been out of space in one of the two libraries we have, and to expand it we have to change the current hard disks for others of higher capacity, as we have no option to add additional disks or modules. The affected library contains the DR copy, so we have changed the path in the storage policy to copy it to another library and be able to free the affected library, delete it and configure it again with the new disks. When we try to do this we get an error, because the DR copy is of warm type, and has a long retention that until it expires we cannot delete it, even though we have another copy in the other library. How can we proceed? Best regards, and thanks in advance.

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Chris Hollis
Vaulter
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Rahul18081Byte
asked in Self-Hosted Q&A
Commvault Backup and Recovery - AWS Network Components

Hi All, Could you please confirm if Commvault solution can be configured to backup the following AWS components: AWS VPC Subnets Route Tables Internet Gateway NAT Gateway ACLs AWS Security Group AWS Transit Gateway - Route tables Thanks and Regards, Rahul Raina

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Chris Hollis
Vaulter
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mik3333Bit
asked in Self-Hosted Q&A
Admin account password

How do I change the main admin commserve account password in Commvault? I know the current password I just can’t find where to change it.

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Sheree GrierBit
asked in Self-Hosted Q&A
What is "Network" for a Client which is its own MA?

Hi, Each job gives Read, Write, Network, and DDB lookup metrics. I’ve always understood “Network” to be “waiting on data transfer from the Client to the MA.” But I have a Client which is its own MA, and does parallel copy directly from itself to S3--but the “Network” number is still sometimes the highest percentage. What does “Network” mean in this context? (The DDB does live on a different MA.) Thanks! Sheree

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nhaingBit
asked in HyperScale X Q&A
Migrating Hyperscale X to an existing commserve

Hi, I want to know if there is a procedure when we want to migrate an existing hyperscale X to an existing commserve? Regards

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Bjarke JensenByte
asked in Self-Hosted Q&A
SAN Data Server or NAS

Hi We want to be able to scale better but we need to still utilize our existing SANs as storage so as far as I can read we have two options SAN Data Server NAS box in front of our SAN (HNAS or something like that) I would to hear from people who use SAN Data Server what is your setup like and have you found any problems that I need to consider before going that route? We have fiber channel connection from all MediaAgent to SAN today so we only need to buy a server and put the QLogic cards in then the infrastructure should be in place.. Best regards Bjarke

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Damian Andre
Vaulter
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DanCByte
asked in Developer Tools, Integration and Automation
CV Rest API | Syntax to get “Media In Library” summary info

Hello team, I use Commvault REST API to grab “Number of spare media” of tape libraries as per CV Bol motioned below so we can be notified if spare media is below the threshold that we set in the Python script. https://documentation.commvault.com/commvault/v11_sp20/article?p=48994_1.htm The Python script for CV rest API that I created is running fine and we are getting reports daily with all the required info that we need (e.g. library name, total/available space, SpareMedia count, etc…) Issue: I come across an issue where our Aux copies job stuck in queue due to lack of spareMedia and end up that is Commvault REST API doesn’t reports accurate SpareMedia Count with the request syntax that outlined in your BOL https://documentation.commvault.com/commvault/v11_sp20/article?p=48994_1.htm numOfSpareMedia Tape library total number of spare media. tapeLibSummary Findings: CV BOL Rest API only returns the result at root level (tape library summary ), but the accurate SpareMedia count that I’m

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Carmine Bollettino
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Carmine BollettinoByte
asked in Storage and Deduplication
Storage Policy Cloud Metallic

I need to set up cloud backup retention according to the following criteria- the last 7 daily backups- the last 5 weekly backups- the last 5 monthly backups (end of month)- the last 2 yearly backups (year end) Is it OK the way I think it is set? I kindly ask for your assistance. Thanks a lotCarmine

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Vaulter
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MSP1983Byte
asked in Self-Hosted Q&A
Move Command Center off the Commserve

We are wanting to move the Command Center off the CS onto a standalone WebServer so when we present the Command Center to our customers, they are in essence logging onto the WebServer and not the CS. Can someone confirm this is the correct procedure to follow? Web Server Hardware Refresh https://documentation.commvault.com/2023e/expert/web_server_hardware_refresh.html Thanks in advance.

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Vaulter
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elizabetaByte
asked in Virtualization and Containers
How to browse specific file from backup Virtual Machine located on Tape library

Hello, I have Commvault server simpana version 11.28.68, and a few Virtual machines (VMWare). I have a problem with browse specific file from this Virtual machines from backup which is on Tape library. I read that live browse is not allowed for simpana version 11.28.68 and index version2. Is there any solution for this problem? Best regards,Elizabeta

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saiByte
asked in Storage and Deduplication
Move disk library and its data from one commserve to another

We wanted to move backups of clients with disk library from one commserve to another and would like to continue the backups to the same disk library on new commserve. How can we achieve this?

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Vaulter
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naraharshaByte
asked in Self-Hosted Q&A
SQL Query execution taking long time to complete

Hi Everyone, We have multiple commserve’s available, in one of the commserve when I tried to execute below SQL query to fetch the data it’s taking more than 7 mins to complete where environment is smaller in size. But when I executed the same SQL query in other 6 to 7 commserve environment’s it was completing in 1 Sec only. Even I’ve performed the Full DB Maintenance as well, but the issue is still same. Can someone let me know what could be issue here. SQL Query: SET TRANSACTION ISOLATION LEVEL READ UNCOMMITTED SELECT A.agentId, A.agentName, A.clientId, A.clientName, agentStatus = CASE WHEN A.clientStatus IN ('uninstalled', 'hidden (unknown)') THEN 'uninstalled' ELSE A.agentStatus END, A.agentBkpEnable, A.agentRstEnable, A.refTime, A.modified FROM ( SELECT agentId = iDA.id, agentName = iDAT.name, clientId = iDA.clientId, clientName = C.name, clientStatus = CASE WHEN (C.specialClientFlags & 1) = 1 AND C.id NOT IN (SELECT distinct VMclientId FROM APP_VMProp) THEN 'hidden (unknown)' WHEN

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Vaulter
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Eduardo BragaByte
asked in Self-Hosted Q&A
ScalableDDBVerf.log

Which Commvault Jobs feed that log? I have some major events with the following message: Error occurred in Disk Media, Path [/cvault/hua/nfs/XXX_02/dat/Y66R1O_08.08.2022_13.02/CV_MAGNETIC/V_648334] [Check whether the path [/cvault/hua/nfs/XXX_02/dat/Y66R1O_08.08.2022_13.02/CV_MAGNETIC/V_648334] is accessible.]. For more help, please call your vendor's support hotline. I can do listing on that dir so, yes, the path is accessible. Commvault 2022E. Disk Library with NFS Mount Paths.

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Vaulter
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jmiddlemissBit
asked in Storage and Deduplication
Configure New Tape Library

Looking for assistance on configuring new DELLTape Library

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A
Vaulter
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TD89Byte
asked in HyperScale X Q&A
Sandbox for Commvault

Hi, I just have a question that does Commvault have a sandbox? I want to test restores or disaster recovery without affecting my production environment. I’m using HyperScale X and the version is at 11.28.102 currently. Thank you.

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marcelo bernardes fernandesByte
asked in Developer Tools, Integration and Automation
automation and installation of commvault packages

Dear all, I need some help, the client is requesting an automated process for installing agents in commvault, so that on boot he can call this through a package configuration or something like that so that as soon as he starts the VM everything goes up the automatic installation, does commvault have any process of this type? It also needs this configuration for the commserver and media agents. Does the commvault tool have this type of automation?

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Onno van den Berg
Commvault Certified Expert
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GruenBit
asked in Storage and Deduplication
Restore Files from LTO4 Tapes

Hello, we got several LTO4 Tapes from a customer to recover files from it. The IT-Department doesn’t exist anymore and the contact person has no clue about anything. We successful imaged 2 Tapes an in the first sector we saw “CommVault Media Label… CommVault Systems Galaxy” Entrys. What brings me here. ;-) How can we restore files from the tapes, what do we need. Thanks in advance.

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Vaulter
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ariel_b
asked in Self-Hosted Q&A
Failed to mount media with barcode

Hello I received this message in the event viewer : Do you have any ides to solve this issue ? Thank you!

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Vaulter
Gergely (Sydney)
Vaulter
Gergely (Sydney)Vaulter
asked in Self-Hosted Q&A
Using Companies for business units

Sry, wrong section

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Vanderstar
Vaulter
A
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AjalByte
asked in Share Best Practices
vmware application validation- from secondary copy

hi , i have done the vmware application validation ,and its working , but i wonder how to select which storage policy copy it should validate it from , i have prodcution site and DR site , and i want the backup validation happen from the secondary copy of Storage policy is there anyway i can select the copy precedence during the app validation

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ZachHeise
Byte
ZachHeiseByte
asked in Self-Hosted Q&A
Again - any way to determine what makes a "suspicious file" trigger happen?

In the past few months, “file activity anomaly alerts” have been exploding in my commvault warnings. Consider this thread a continuation of my previous thread here. For instance, we have Microsoft Configuration Manager use its built-in backup function to back its files/databases up twice a week to a location on our file server, and then later Commvault backs up the whole file server. Here’s a few of the files which it always sticks on, some related to Config Manager, some random other ones Description: A suspicious file [P:\Project\Staff\DISASTER\SCCM\SSCBackup\CD.Latest\SMSSETUP\AI\LUTables.enc] is detected on the machine Description: A suspicious file [P:\Project\Staff\DISASTER\SCCM\SSCBackup\CD.Latest\splash.hta] is detected on the machine Description: A suspicious file [K:\Users\Choi2\R\4.2.1\file3ea85e644f6c\spatstat.random\R\spatstat.random] is detected on the machine Description: A suspicious file [M:\TSProfiles\Buetz.v6\.conda\pkgs\tornado-6.2-py39hb82d6ee_0\Lib\site-packages\t

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Chris Hollis
Vaulter
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Neeraj Gautam
asked in Self-Hosted Q&A
Remove t-log backup in plan

I”m using a Plan to configure backup policies, etc. I would like to disable the option to do T-Log backups in particular associate. I’ve not been able to do this within the Plan. However, I’d prefer to use a Plan setting to Remove single client this. Am I missing something?

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Chris Hollis
Vaulter
A
AlexAsks
asked in SaaS (Metallic) Q&A
Metallic Office 365 - Capacity Usage Alert

Hi I received an alert recently on my O365 usage being exceeded. Whom can I reach to discuss and review this overage and process to purchase additional capacity ---Metallic Office 365 - Capacity Usage Alert The following subscription in <mycompany> has exceeded 100% of purchased capacity. Metallic Office 365 - Capacity We have begun a 60-day grace period before pausing backups and you now have 57 days remaining. If capacity continues to exceed 100% after the grace period, backups will be paused. To purchase additional users or storage capacity, please contact your Commvault customer success manager or Commvault reseller partner. You can view your Metallic Office 365 - Capacity usage report here. To delete content, please refer to Best Practices for Reducing Storage Usage. ----

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Optimus
Bit
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A
Where to files exported from Compliance Search go?

I’ve been asked by the company lawyer to recover an email. I can go into Compliance Search, specify the user in the FROM area, enter a search term and find the desired email. So far so good. Next I select Export to > PST > and enter a file name. My question is: Where does this file go? It’s not in the Downloads folder of my local drive or anywhere on my local machine. It’s not on the CommVault web server and not anywhere on the CommServer either. So… any ideas? Ken

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Ken_H
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