Commvault Cloud Topics

Hello,  Quick question about installing Maintenance releases. is it necessary to deploy on all servers: Commserve MA etc ...as well as the clients? Thanks !  

Hi, We are trying to add mysql instance, but both cvpysdk and API failed to do so.  For cvpysdk i opened github issue, but not sure it’s actively maintained?  For API, using this page and example values: curl -k -L -X POST 'https://commsrv/commandcenter/api/Instance' \-H 'Content-Type: application/json' \-H 'Accept: application/json' \-H 'Authorization: Bearer [...]' \--data-raw '{  "instanceProperties": {    "instance": {      "instanceName": "aymasterr_3306",      "applicationId": 104,      "clientId": 461,      "clientName": "a-o0"    },    "mySqlInstance": {      "BinaryDirectory": "/usr/bin",      "LogDataDirectory": "/var/lib/mysql",      "ConfigFile": "/etc/my.cnf",      "port": "/var/lib/mysql/mysql.sock",      "EnableAutoDiscovery": true,      "SAUser": {        "userName": "root",        "password": "cm9vdAo"      },      "proxySettings": {        "isProxyEnabled": false,        "proxyInstance": {          "instanceId": 0        },        "isUseSSL": false,        "runBackupO

I need an API endpoint to fetch the subclient id. For testing purpose I copied the ID from the url: https://win-igicqf1affn/commandcenter/#/collectionDetails/content/3/10 In the above mentioned URL 10 is the subclient id. I have used it in other API endpoints. But when I use the api in order to fetch the subclient id it gives me 14 instead of 10. Below are the links to APIs I have been manipulating.https://api.commvault.com/docs/SP34/api/cv/VirtualizationOperations/update-subclient-virtual-machine-contenthttps://api.commvault.com/docs/SP34/api/cv/SubclientOperations/get-subclient-propertiesThe api that is giving me a different subclient id:https://api.commvault.com/docs/SP34/api/cv/SubclientOperations/get-subclient-idimport requestsimport jsonurl = "https://win-igicqf1affn/commandcenter/api/subclient?clientId=8"payload={}headers = { 'Accept': 'application/json', 'Authtoken': 'token'}response = requests.request("GET", url, headers=headers, data=payload, verify=False)pretty_json = json

I want to backup postgres servers, for it do i need to open port 5432 between the postgres servers to the commserve and media agents?

I have a problem with the server after downloading it CV_CS_VMWare_11-28.ova What is the password for the administrator button?

Hello all, I search to create a SQL alert in order to notify me if an agent have no schedule policy associated.I found an sql query…. but not sure of it. Can you help me ? Thank you ! use commservselect distinct CommCellSubClientConfig.clientname, CommCellBkScheduleForSubclients.scheduePolicy, CommCellBkScheduleForSubclients.scheduleName, CommCellBkScheduleForSubclients.schedbackuptypefrom CommCellSubClientConfigjoin CommCellBkScheduleForSubclientson CommCellSubClientConfig.appid = CommCellBkScheduleForSubclients.appid

Hi,We use a tape library as DR. It’s configured to only keep one full backup of servers, shares etc.Now I noticed that it doesn’t release tapes though there’re a lot newer backups for the shares or servers.To check it I’ve viewed the tape and what’s not greyed out.Then I checked the fullbackups for that share/server/db etc. and used view media for the fullbackups.Questions:When checking a subclients full backups and viewing media and it then shows a couple of tapes. Does that mean that the full backup does exist on those tapes or does it also show those tapes regardless if the backup is partially or fully on the tapes? Is there a job that we can run to correct and release these tapes if they already should have been released since there already exist newer backups on tape?

Hello dear Commvault users and Commvault specialists, Our libraries are growing unexpectedly. Initial analysis revealed no visible errors. Our two media agents show readiness check OK. The Disk Library Growth Trend report shows data growth, but says not what exactly is the cause and doesn’t show where (which sub client) is the most growing object.That is why my question is, what options are there in Commvault to check the data growth to identify the sub clients, which are growing at most. Our Commvault version is 11.32.23. I would be grateful for any advice.

Hi,We have CommServe LiveSync setup. During test failover I noticed that Web Console and Command Center is not running on passive node, with error message “This service is currently unavailable”.Is it expected behavior or not for Test failover?   

Hi Community,I had recently moved a mountpoint to and existing drive. The move mountpoint job had completed successfully, but the data from the old mountpoint has not been purged. The size is approx. 12TB.What can I do to purge the old data, as there is another requirement for the provided LUN.  

Can you please provide API to Fetch "Reason for job delay" message (error/Failure message of job)    

Currently I am on Commvault version 11.28 with SQL Server 2014 and Windows Servers 2016.Will there be any issues with upgrading it to Commvault version 11.32?

Hello,I have many backup database to enable / disable and some times we forgot to renable it. Is there a report to view schedule policy checked and unckecked ? Or how can i create it ? Thank you for your help. 

Hi All, we have switched the Mail Server  and added the new adress inside of the control panal. The normal Reports and test amils are working fine but we had an issue with the workflows. For Example the dbmaintanance: 3400 786 05/27 09:25:07 8815232 WorkflowMail: [send mail (Email_sendMail)] failed to send message, host [xyz], port [587]org.apache.commons.mail.EmailException: Sending the email to the following server failed : xyz:587Caused by: com.sun.mail.smtp.SMTPSendFailedException: 451 5.7.3 STARTTLS is required to send mail [xyz]So in the control panal we can set the use starttls but inside of the workflow not and it looks like the workflow engine dont use the global settings. Do you have an idear ?

Dear ones, The client requests a survey of VM growth from January to date to find out how many are being protected month by month, do we have some kind of report that provides this information on the growth of Virtual Machines?

HiI have full backup daily.Basic retention is set to 7 day 1 cycle. I need to extend retention only for first Saturday of each month to 90 day.How to specific the first Saturday? 

Dear Team,I have three node Hyperscale cluster. Comcell server is outside hyperscale running inside a Windows VM. version 11.24 At present we are backing up 50 vmware VM clients and few SQL clients. We are procuring a large capacity Hyperscale to add another new 600 Virtual machines to get backed up. I want to move the exisiting SQL clients and 50 vms to new hyperscale. What is the best approach , setup a new comcell and configure everything like storage policies Dedupe and new VSA servers or add the new Hyperscale machines as new setup of media agents and configure backups? Please advise 

From the CS GUI, the JOB Controller Operations has ‘VM Admin (Backup).We are using 11.28.44 FR and this is newly created subclient from  VM backup.Is there a fix for this?  Appreciate it.  

HelloMy organisation currently has a process of deactivating exiting staff members by removing 365 licenses.I therefore have two dynamic groups one active (which captures licensed users) and another disabled.  These two dynamic groups form the content for OneDrive for Business backups in Commvault. Office 365 app: OneDrive_activeusers                                    Content: backup_ActiveUsersOffice 365 app: OneDrive_disabledusers                                Content: backup_disabledusers When a user moves from one group to another Commvault seems to do a new full backup.  If this is the case, are we doubling up on the backups unnecessarily?Thank you.

I can not add vmware (vcenter) hypervisor to Commvault. I did upgrade Commvault from 11.32.35 to 11.32.54 (Maintenance Release) and I notice this problem as you can see on the attached picture. I saw that before upgrade (v 11.32.35) I had the same problem.   

Hi as document reference » https://documentation.commvault.com/2023e/expert/backing_up_sql_databases_on_azure_cloud.html I still not clear that, Can commvault backup azure sql to on-premise storage ?Thank you for you help. 

Can anyone explain the benefits of Plans over the traditional Storage Policy and Schedule Policy model? I must be missing something that makes up for the loss of granular control.

Dear team ,  is there anyway we can backup ocr file and vote disk ASM parameter file .ASM password file using commvault 

/opt/Commvault direcictory it's reached 90 % .verity the /opt/commvault/iDataAgent/jobResults, do not find much space occupied. :/opt/commvault/iDataAgent/jobResults$ du -sh *217M    20       cvdccache15M     CV_JobResults4.0K    f8316f60ec2a509b69fb6b544aa71fa7.rtf0       Instance001_CV_THROTTLE_SHMEM_IN0       Instance001_CV_THROTTLE_SHMEM_OUT4.0K    osc_config.xml44K     SapHana But /dev/mapper/cvlt        5.0G     4.5G     565M     90%       /opt/ commvault   its reached 90%.any suggestions. 

Hello,Since we are on SP 11.38.28 i am getting this error at AUX > Metalic. Anyone know what does its mean?   Error - Description: [Media write operation failure] [Dedupe cloud media] [Failed to validate the cloud server certificate authenticity, either the cloud server presented an invalid certificate or a self-signed certificate. If the cloud server using self-signed certificate, please set additional setting MediaAgent CloudServerCertificateNameCheck with value 2 to skip peer certificate verification.]