Commvault Cloud Topics

I have two sites, Primary and Secondary. Withe Auxcopy to the secondary site which is stores the only long term retention copies. We have firewalls in place so only the clients can only see the servers in the site they are in.This causes a problem when I am trying to restore long term retention data from the Secondary site to the primary site. We have a work around of Auxcopying data from Secondary to Primary site but would like a more elegant solution. I think there is a method where I can use a media agent in my Primary site to proxy my requests to the Secondary site to do these recoveries but cannot work out how. Any solutions appreciated.

When installing an agent on linux server lets say a cluster of  postgres servers, do i have to specify the unix group? Cant you backup the servers without the unix group?

je n arrive pas à cocher “ utiliser le partage réseau “ dans config disaster recovery 

HelloI need  to back up the DR backup of the CS to the cloud in AzureAnd I can't find which addresses should be open in the firewall and which portsThis is the document I found:https://documentation.commvault.com/2022e/essential/configuring_cloud_library_as_export_destination_for_disaster_recovery_dr_backups.htmlThank you very much.  

i have installed commvault software on a vm that contains oracle linux 7.9 when i tried to log in the command center i received this message 

Hello All, I am new in Commvault  I want to know About Hyperscale X, Can I Setup Commvault Hyperscale X in Window VM? 

Trying to access this, as it was refered to as a good introduction to creating custom reports on another thread. https://community.commvault.com/tech-blogs-commvault-39/creating-custom-reports-using-commcell-views-1481Is it possible to get access to this? I know we are supposed to use the REST API as much as we can. But it still provide valuable information on how to create the custom reports.

Would you suggest how to view the server or storage policy in command center for aux copy jobs ? 

Now i have open ticket Case Update: 240520-133, My suspicious question as below.  - What different between IAM AD application & IAM VM role assignment, now i setup with IAM VM does it mean all azure service will connect by commvault acess node on azure ?  - Now i have commvault on-premise infra and then i create access node on azure by marketplace (access node byol) and the install mssql-agent service for backup is correct for best practise ?  - As i see on document (https://documentation.commvault.com/2023e/essential/setting_up_application_and_tenant_for_azure_resource_manager_01.html) can be only setup to backup azure sql by only one way ? (Setting up an Application and Tenant for Azure Resource Manager :  app registration) as i see on azure now they can access via entraid. Thank you for help, very hard to find clear document resource T___T

Would you suggest how to view the ddb or storage policy name in command center for ddb verifications ? 

Hello, Are there two possible paths to Commvault certification: Command Center and Commcell Console?Does the Commvault Professional Self-Paced Course ($800.00) include an exam voucher or I need to pay additional $250.00 to do the exam?  Is there a problem with the Self-Paced eLearning page (Commcell Console Path)? “The Commvault Professional Foundations exam validates the skills required to configure and administer a CommCell environment using the Commvault Command Center and is aligned the Commvault Professional Foundations course.”   

Hello everyone, I've to upgrade hedvig and os on hyperscale nodes.Checking the remote software cache path on HSX node, the CVAppliance folder was missing. So I've rerun download+sync of the all packages but CVAppliance folder still miss on the remote cache while on the Commserve cache folder is correctly populated.What have I to check? Thanks and regards

Is there a better way to see Backup Tape statistics besides the Tape Library Growth report on the health page? I am being asked to provide the following:Tapes per week are we using per week?TB of space by week?Available tapes do we have new/old tapes?How many new ones?New tape consumptions over the next few weeks??I can get some of this out of that report but not all. I thought I would propose this to the community before I open a low level case with Commvault support. Thank you for your help.

I am using CVpySDK and trying to assign storage policy for a client that currently doesn’t have a storage policy. I tried the code below from the documentation but it didn’t work: client = commcell.clients.get(client_name)agent = client.agent.get(‘sql server’)backupset = agent.backupset.get(‘defaultBackupSet’)subclient = backupset.subclients.get(‘default’)subclient.storage_policy = ‘MyStoragePolicy’

Hello,  Quick question about installing Maintenance releases. is it necessary to deploy on all servers: Commserve MA etc ...as well as the clients? Thanks !  

Hi, We are trying to add mysql instance, but both cvpysdk and API failed to do so.  For cvpysdk i opened github issue, but not sure it’s actively maintained?  For API, using this page and example values: curl -k -L -X POST 'https://commsrv/commandcenter/api/Instance' \-H 'Content-Type: application/json' \-H 'Accept: application/json' \-H 'Authorization: Bearer [...]' \--data-raw '{  "instanceProperties": {    "instance": {      "instanceName": "aymasterr_3306",      "applicationId": 104,      "clientId": 461,      "clientName": "a-o0"    },    "mySqlInstance": {      "BinaryDirectory": "/usr/bin",      "LogDataDirectory": "/var/lib/mysql",      "ConfigFile": "/etc/my.cnf",      "port": "/var/lib/mysql/mysql.sock",      "EnableAutoDiscovery": true,      "SAUser": {        "userName": "root",        "password": "cm9vdAo"      },      "proxySettings": {        "isProxyEnabled": false,        "proxyInstance": {          "instanceId": 0        },        "isUseSSL": false,        "runBackupO

I need an API endpoint to fetch the subclient id. For testing purpose I copied the ID from the url: https://win-igicqf1affn/commandcenter/#/collectionDetails/content/3/10 In the above mentioned URL 10 is the subclient id. I have used it in other API endpoints. But when I use the api in order to fetch the subclient id it gives me 14 instead of 10. Below are the links to APIs I have been manipulating.https://api.commvault.com/docs/SP34/api/cv/VirtualizationOperations/update-subclient-virtual-machine-contenthttps://api.commvault.com/docs/SP34/api/cv/SubclientOperations/get-subclient-propertiesThe api that is giving me a different subclient id:https://api.commvault.com/docs/SP34/api/cv/SubclientOperations/get-subclient-idimport requestsimport jsonurl = "https://win-igicqf1affn/commandcenter/api/subclient?clientId=8"payload={}headers = { 'Accept': 'application/json', 'Authtoken': 'token'}response = requests.request("GET", url, headers=headers, data=payload, verify=False)pretty_json = json

I want to backup postgres servers, for it do i need to open port 5432 between the postgres servers to the commserve and media agents?

I have a problem with the server after downloading it CV_CS_VMWare_11-28.ova What is the password for the administrator button?

Hello all, I search to create a SQL alert in order to notify me if an agent have no schedule policy associated.I found an sql query…. but not sure of it. Can you help me ? Thank you ! use commservselect distinct CommCellSubClientConfig.clientname, CommCellBkScheduleForSubclients.scheduePolicy, CommCellBkScheduleForSubclients.scheduleName, CommCellBkScheduleForSubclients.schedbackuptypefrom CommCellSubClientConfigjoin CommCellBkScheduleForSubclientson CommCellSubClientConfig.appid = CommCellBkScheduleForSubclients.appid

Hi,We use a tape library as DR. It’s configured to only keep one full backup of servers, shares etc.Now I noticed that it doesn’t release tapes though there’re a lot newer backups for the shares or servers.To check it I’ve viewed the tape and what’s not greyed out.Then I checked the fullbackups for that share/server/db etc. and used view media for the fullbackups.Questions:When checking a subclients full backups and viewing media and it then shows a couple of tapes. Does that mean that the full backup does exist on those tapes or does it also show those tapes regardless if the backup is partially or fully on the tapes? Is there a job that we can run to correct and release these tapes if they already should have been released since there already exist newer backups on tape?

Hello dear Commvault users and Commvault specialists, Our libraries are growing unexpectedly. Initial analysis revealed no visible errors. Our two media agents show readiness check OK. The Disk Library Growth Trend report shows data growth, but says not what exactly is the cause and doesn’t show where (which sub client) is the most growing object.That is why my question is, what options are there in Commvault to check the data growth to identify the sub clients, which are growing at most. Our Commvault version is 11.32.23. I would be grateful for any advice.

Hi,We have CommServe LiveSync setup. During test failover I noticed that Web Console and Command Center is not running on passive node, with error message “This service is currently unavailable”.Is it expected behavior or not for Test failover?   

Hi Community,I had recently moved a mountpoint to and existing drive. The move mountpoint job had completed successfully, but the data from the old mountpoint has not been purged. The size is approx. 12TB.What can I do to purge the old data, as there is another requirement for the provided LUN.  

Can you please provide API to Fetch "Reason for job delay" message (error/Failure message of job)