Commvault Cloud Topics

HI Community,Today we did a migration of our DDB to DDBv5 ( a grid with 4 MAs).But we got this error message for one MA in the grid:“Compact partition failed - Failed to compact partition in MA [MA name]. Command [sidb2 -compactfile secondary -i 68 -split 2 -cn “MA name” -in "Instance001"]. Output [sh: pstack: command not found ]. ExitCode [1]:enable garbage collection failed” and also this error on the Workflow job “Attempts” tab:Sourced file: inline evaluation of: `` if(v_05e48dac_fcb3_428d_801e_d8cb46c39b54!=0) { string failureReason = v_c26 . . . '' : Typed variable declaration : Class: string not found in namespaceSource: calypso, Process: WorkflowAfter the failed message the One MA got restored and DDB reconstructed.Did anyone came accross this error or any suggestion to solve this issue please ?Thanks  

Hi Community,We are securing our infra machines, so we want to setup up “File Activity anomaly alert” for our MAs in linux in real time.From this link i could see the unusual activity in real time is only for Windows.Is there any other alert we can configure for monitoring the unusual file activity in real time on Linux machines?Ps: we have already enabled the ransomware protection on our MAs.Thanks you in advance.

Current version(s):Server Name: snappro01    - SQL Server 2012 on dca-h-snappro01.int.dca.ca.gov    - CommVault 2022E 11.28    Needed version(s):- Server Name: snappro02    - SQL Server 2019 on dca-h-snappro01.int.dca.ca.gov    - CommVault 2023E 11.32 Please see the attachment for the upgrade instructions that I am closely following. Based on these instructions, you would normally be installing the new platform (2023E) to the same server that once hosted the old software (2022E). Moreover, by submitting the DR backup file, all of the old setting and metadata would transfer over. However, our current virtual server that hosts 2022E does not have the necessary system requirements to host 2023E. Therefore, our goal is to create a new virtual server, install all necessary commserve software, and have this be associated as our new snappro server (snappro02). Questions:Does the commserve and sql software still have to be deleted from the old server (snappro01)? Or can we keep this server and

Hi All,- Commserve with MA connect via hypervisor VSA VM backup VM1- subclient content with VM1 and crash consistent backup, software compression select on client and deduplication generate signature select on clientrefer above setting, may we know as below- if VM1 without commvault agent, which one would compression? client or VSA?- if VM1 with commvault agent , which one would compression? client or VSA?- if VM1 without commvault agent, which one would generate deduplication signature? client or VSA?- if VM1 with commvault agent, which one would generate deduplication signature? client or VSA?- we assume VSA execute all, is correct? may we know more detail if client execute and without commvault agent? Best regards

Hi All,Commvault 11.32.35, when right click Policies>Storage Policies > policy_name, I cannot found “Create New Silo Copy” Best regards 

We have a NFS Hybrid Store Setup - We are planning for OS Upgrade for NFS Backup Hosted MA server ( Linux) - Please share the Migration plan &  Best practices. 

how to partition disc in linux to install after commvault in it

i have just installed commvault 2024 plateforme in a vm that contains oracle linux 7.9 and after installe it i wanted to launch the commcell console by using the command : console , but it didnt work . 

I need to backup VMs and I am using the below API:(tried both of them)https://api.commvault.com/docs/SP34/api/cv/OpenAPI3/virtual-machine-backuphttps://api.commvault.com/docs/SP34/api/cv/VirtualizationOperations/perform-vm-backupBut they are not working and throwing internal server. Can someone help me with this.P.S. I am testing it on a test commvault with similar environment to production.Below are the logs for one of my API calls:14536 175   05/31 11:44:36 175 admin  - WEBAPI-STARTED processing [POST]:[/v4/VirtualMachines/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup] request. : /v4/VirtualMachines/52c0fb3f-9cf0-ea0c-6518-ff20a5d37a6f/backup : Parameters : [backupLevel=FULL] : AdditionalInfo[ ConsoleType[API]]14536 175   05/31 11:44:36 175 admin GetTemplateInfoForAPI - Pipeline Stages selected : default14536 175   05/31 11:44:36 175 admin ProcessStep - Pipeline stage 'default' will be executed14536 175   05/31 11:44:36 175 admin ProcessStep - Request from the pipeline after rendering:

how to diable policy warm copy option "this medium content valid data in warm storage"

 I wanted to apply the latest SQL server updates on the SQL Server 2019 backend on my 2 Commservers ( Primary and DR)What are some of the safe and effective steps in doing it without causing any harm on the log shipping already configured.The steps I have in mind so far are as follows:11. Stop all Commvault services  on primary ( Instance001)2. Apply SQL Server updates on Primary and DR Commserver3. Start Commvault services on primary ( instance 001)I think I am missing something, please help

Hi All,one of media agent version 11.32.35 with DDB incorrect uninstall all Commvault software, the IndexCache and DDB folder still available we could not find recover procedure from 2023E (11.32), could follow https://documentation.commvault.com/11.20/reinstalling_mediaagent_to_different_location.html reinstall commvault media agent in the same server and recover? Best regards

Title says it all.

Is anyone else seeing a “400 Bad request” error?I created a ticket for it, but I am curious if anyone else have seen it too..

Team,I have setup several sub-clients to perform more parallel and faster backups.  I have some sub-clients that no longer “discover” the VM’s that the pattern matching was set to.Given that, I have now disabled the sub-client schedule.  I DID NOT delete the sub-client.  Question: Since the sub-client is no longer running, will the default sub-client automatically pick up any VM added with the same pattern from the now UNSCHEDULE sub-client?

Hello All,One of customer wants to run SQL LiveSync from T-log backups. They have couple of question related to same. With “Stand By” option and running live sync continuously, at the moment when Live Sync is running the restore from a T-log, will any exiting queries to read the data from the target databases be affected? Can we put blackout window on LiveSync (Replication Job) ? Can we schedule Live Sync to run from 8 AM to 5 PM daily? If so, will it pick up all the T-logs between 6 PM and 7 AM to restore to the target databases as soon as we resume the LiveSync again ? Will there be any IOPs or network bandwidth issue when we run live sync for 4000+ databases at the same time?  

I restored a VM from a backup to another VMWare vCenter manually from the Commvault console. Then I tried the same from a PowerShell script using the REST API. Thanks to @Jos Meijer  help I was able to execute the code, the job was created and started. After a while, Commvault reported that the job failed with the error message "Unable to modify the VMX file to restore the virtual machine."Does anyone know why it works fine from the Commvault console and not when the same VM is restored using the REST API? What can I check regarding the error message? I researched this error message on Internet but didn't find any helpful articles.​​

Hello Commvault Community,  Do you know if it is possible to change the screen resolution while performing the 1-touch procedure? When someone uses this solution (1-touch) and has a small screen at their disposal, it is difficult to complete the entire process without using an XML file with embedded answers. A person who uses the 1-touch configuration quite often claims that in previous versions there was no such problem and now the resolution is extremely low (process performed by ISO for SP32).Thanks in advance,Kamil  

The Proactive DBMaintenance shouldnt run on the secondary commserve right? I ask because if the CommServ db is constantly at restoring mode the job cant access the db.

What is the maximum API concurrent calls  supported by Commvault ?Please share any documentation link for reference.ThanksLeena

Hi,I had a problem when I wanted to take the professional certification exam where previously I had taken the free exam first but I failed the free exam. And when I wanted to take the paid exam again, I couldn't continue because my free exam failed. Please provide information regarding my problem.

Hello, I have hp 2024 LTO9 tape backup solution in my inventory. The problem is that although the tapes are 45TB RW, it writes less data to 1 tape and switches to the other tape as seen in the attachment. Therefore the system stops. How can I make it write to the same tape until a single 45TB RW tape is full?  

Hello All,I am planning for the expansion of one of our Hyperscale X clusters on Dell Reference Architecture. I have 2 questions that I would love some input on.  -Node LimitOne of my contacts told me that there is a 12-node limit on storage pools (HCX clusters). Then after the 12th node is deployed, we should plan to make a new storage pool. I found that odd because my last contact told me that there was no limit on the number of nodes. The only limit I have heard of is the 5PB capacity that CommVault has tested internally.The no limit is documented here:Storage Pool Expansion and Capacity Planning For HyperScale X Appliance (commvault.com) The only mention of a 12 node limit I could find online is that we can only deploy 12 nodes at a time in the initial configuration. Then an announcement of the 12 node conriguration in the community forums.12 node limit doc:Planning for Deployments Larger than 12 Nodes in the HyperScale Cluster (commvault.com) Theoretically, I can deploy 24x N12 re

Hi all,after Commvault software upgrade to 11.32.49 Exchange backup is failing with the following error alert - Error - Did not find an exchange server with IDA installed, No Exchange Server available. Indeed, it is not possible to discover active DAG servers. There are only some DAG servers greyed out. However, when trying Check readiness, all seems to be ready. Additionally, we have tried to unistall and install client Commvault software again. Moreover, when tried to add again Exchange client from Client Computer → New Client → Exchange DAG Client → Discover - DAG Discover failed. Do you have any idea how to troubleshoot this issue? Any help will be much appreciated! 

What are folks using for the storage to backend your On-Prem Commvault installation?Today we are using IBM fiber channel arrays.  They are getting a bit old, and we are looking to refresh. Are you using FC SANs? IP?  ISCSI? NFS? SMB?What vendor hardware are you using?  Are you happy with it?Any other info you would like to share would be greatly appreciated.