Commvault Cloud Topics

I am attempting to add a client to multiple groups using the following rest api. REST API - POST Client Properties (commvault.com)  The api returns 200 and some Json but does nothing. what am I missing here?

Hi, we’re on 11.32.43. We are only able to keep our indexes for a week, since our subclient is so large that the indexes for it are 600GB. So of course that means that whenever one of our technicians needs to do a browse and restore from this subclient, they get the “Index reconstruction in progress. 1 jobs in reconstruction list" message.I cannot find documentation that states how to track progress of these index reconstruction jobs. They do not show in the Job Controller list like regular backup and restore jobs. We just want to have a location to look in so that when an index reconstruction completes, our technicians know it’s okay to try their browse and restore again. Thanks.

Hi Team,based on below Hyperscale reference architecture deployment link, i have following questions.https://documentation.commvault.com/v11/expert/deploying_hyperscale_x_reference_architecture_with_tagged_vlan_with_bonding_and_management_network.html questions:in below screenshots, we are adding a VLAN routable data protection network on Bond1 and document says this is also used for commserv registration. The IP address we mention for this vlan tagged interface of hyperscaleX node should be an available IP from the VLAN range/Subnet range correct?   as per below screenshot, since this will be a routable data protection network, should i be giving the Gateway IP address of this routable VLAN network as the “Default Gateway” ? as shown below, since i also has a dedicated management interface for hyperscaleX node, and if this can also be used for accessing commserv server via its own gateway IP adress, in that should i be giving gateway IP of management network as “Default Gateway” ? so

HiGood day.I have configured my Commvault backup to write jobs directly to tape (not auxiliary copy)However, I noticed some things the client is an oracle database. I installed the file system agent and oracle iDA I configured the file system agent to backup some contents in a path, and the Oracle iDA to backup instances and archives.However, the files were successfully backed up to the tape drive. The oracle instances failed. Error is in screenshot.I tried to click on the error code, it was blank. I also know that Commvault should be able to backup a storage policy to a tale, regardless of the workload type. Is there a way to resolve this issue? Its been on for days.

Hello Team,Greetings!Scenario: 1Server setup: 2 node (ASYNC) streaming replication with EFM configured + Witness nodeBackup schedule: full + log only backup + advanced logic etc., Archive Delete option box is checkedWhen node 2 fails (standby), full backup gets triggered and consecutive log only backups are running; however archive log clean up function fails and eventually log clean up is avoided on node 1 (Primary, only standing node) Is this expected? How can we ensure that archive log clean up happens when all of the standby’s are down?Scenario: 2Server setup: 4 node (SYNC) streaming replication with EFM configured + Witness nodeBackup schedule: full + log only backup + advanced logic etc., Archive Delete option box is checkedWhen node 2,3,4 fails (standby), full backup gets triggered and consecutive log only backups are running; however archive log clean up function fails and eventually log clean up is avoided on node 1 (Primary, only standing node) Is this expected? How can we en

We are provisioning a new NetApp E-series storage array for backups. From performance perspective, are there benefits to having separate disk pools for backups and aux copies compared to having one pool for both? 

Our Media Agent needs replacing.The replacement is probably going to be a Dell PowerEdge R5xx or R7xx with dual CPU and 128GB RAM and the intention is to use M.2/NVMe for the OS/Commvault binaries and DDB/Indexes but I’d appreciate any guidance and best practise on the build and storage.We’re doing a lot of synthetic fulls with small nightly incremental backups and we aux about 70TB to LTO8 tape every week.The disk library we have right now is approx 50TB.Is there any best practise that would favour NAS/network storage for the disk library over filling the PowerEdge with large SAS disks?With local disk on Windows Server is there a preference between NTFS and ReFS and is there a best practise over mount path size as we’re currently using 4-5TB mount paths carved out as separate Windows volumes on a single underlying hardware RAID virtual disk.Given modern hardware performance can anyone see a definite reason to do any more than buy a single PowerEdge for this other than redundancy/avail

Looking for some guidance and documentation on can we migrate our current O365 exchange email/sharePoint and One driver backup to anew child console with different storage locations?Will we face any issues with O365 license ? how this O365 License will be counted on new console will that count twice as previous bavkup already holding a license.Any issues with Index server and access node? Anything that needs to be taken care before doing this migration?If I redeploy from scratch all Media agent and index,access node and point to new storage will that be better or migration will good option. your help will be highly appreciated.   

Hello all,Just in case you are seeing similar errors in the last day or so. There appears to have been an update to the MSFT APIs we use to protect mail in M365. You may see errors similar to:"Not allowed to access Non IPM folder"Or you notice that the CVMailBackup.exe process crashes on the access nodes.My early understanding of this issue is that we have released an updated MR for the versions below that may resolve this. SP28: Install 11.28.111 or higher SP32: Install 11.32.48 or higher SP34: Install 11.34.20 or higher I have had one customer update to this on their access nodes and are not currently seeing any errors.

Hey! I am developing automation scrips using Commvault APIs for my team. I know the names of primary commserve which I use, BUT whenever a failover happens my API calls of course don’t work as there is no web service active on the primary commserve.  Is there a way to know which node the failover happened to using just the APIs? And also get the list of all failover nodes?  

We are in the process of upgrading clients to Commvault 2024 for the added security benefits as well as the potential storage savings. In the change notes for Commvault 2024, the changes state for backups other than database backups, “each backup job will back up only the new and modified items and create a full recovery image. Therefore, running repeated full backup is not required.”I know that existing plans remain unchanged and follow the old format, so I imagine the change process is just associating existing entities to a new plan. This sounds a lot like a synthetic backup, so it sounds like it will create a new full backup to start a synthetic chain which might be storage intensive depending on the environment and their storage constraints.Am I understanding this correctly? And if so, would I also need to be conscious about updating the synthetic full backup schedules via the CommCell Console?

I have the need to backup an ecs endpoint and cannot find anything in the documentation site.

Hi All, We have a huge file system ( ~40TB with over 300M files ).It can be backed up with NDMP or to be mounted as NFS on a file server.The backup takes a lot of time to complete.What are the best practices / options in Commvault for such FS ?Block level backup maybe ??  Thanks 

Hello Community,Im reading articles / threads about pros and cons of Windows & Linux Servers, for your Commvault Environment.But let’s see, what’s the real winner?

Hi Team, Please help me for the examation

Currently my CommVault is using AD authentication which requires me to enter the same password I use when connecting to any server.  I’ve been asked to implement MFA using the Microsoft Authenticator as the second factor but the documentation is spread across several pages.  Is there a single step-by-step document that shows how to set up MFA with the Microsoft authenticator?  Do I have to disable SSO and the link to AD to get the Authenticator to work?Ken

Api Url : "/commandcenter/api/subclient"Request : {"subClientEntity":{"clientName":"vCenter","appName":"Virtual Server","backupsetName":"test111","subclientName":"dummy_policy"},"contentOperationType":"string","content":[{"path":"string"}],"commonProperties":{"storageDevice":{"dataBackupStoragePolicy":{"storagePolicyName":"dummy_policy"}}},"vmContentOperationType":"ADD","vmContent":{"children":[{"equalsOrNotEquals":true,"displayName":"VM001","type":"VMName"},{"equalsOrNotEquals":true,"displayName":"VM011","type":"VMName"}]}}Using above request for json message, getting error message as XML error.<Api_GenericResp errorMessage="XML error: please refer to logs for more details." errorCode="1" />Anybody having any idea regarding this?Thank you in advance!!! 

Hi All,i’m deploying a Commserve on RHEL 8.8 and i can’t find SNMP enabler option in the installation menu.How can i set SNMP for Linux Commserve ? is there install by default when deploying Commserve on linux ?Kind regards,Christophe

has anyone had any luck setting up a non vmware snap mount host under advanced options in a subclient? - due to license costs of setting up a non-clustered host (to resolve PDL issues) I am looking for a cost effective solution

Unfortunately I cannot install the Commvault Agent on the server. This error message occurs during installation. C++ packages are all installed. Restart already done. All Windows updates are installed. Installation directly on the client and from Commserv do not work.

Commvault backup statergy for SQL Log Shipping for customer database, not looking for commvault side replication from primary server to DR server. what is the method to backup tlog on primary server, will it effect the sql native log shipping. can we perform tlog backup also , wil it effect LSN chain since normal log shpping is happening from SQL server side when we perform T-log backup from commvaultIf we use Log Shipping for the DR server we have been told this will break Comvault’s ability to backup the transaction log.  Is this correct ?  IF so does this mean we can no longer do a restore to a point in time as Comvault does not have the transaction logs.  How does this work with online backups where surely the log are required ?  If this is the case then Log Shipping is NOT fit for purpose for DR

via Command Center it is not possible to restore a SQL-database “in place” to an availability group. Does anybody have a workflow or Powershell-Script that can remove the database from the availability group before the restore … and back to the availability group after the restore? Any help is very much appreciated. Best regards. Michael

 HelloHow Commvault can protect AWS ressources on multiple VPC in one aws account.What is the best architecture practice, meaning do we install one VSA ( access node)  per VPC , one VSA per account is enough to protect all resources stand in this account.Our requirements is to reduce at the maximum cost , protect all resources in all vpc with acceptable performance.Thanks for your advise  Regards. Karim

Hello,I made several plans with two backup destination (primary and secondary).On these backup destination, the retention periode is 3months, but when i look to restore data, i see that i can restore data from beyond 3 months.Why ?The Data aging is runing daily, so i don’t understand the problem.Also, some plans respect the retention period and other no. 

Once install the second media agent, then it is showing offline.please guide us to make online or active.