Commvault Cloud Topics

Good afternoon I just received this new Article in my mailbox.https://support.commvault.com/Article/Details/82504 According to this article I can now request a Compliance Lock on the support portal.Previously, a document needed to be filled in by the customer and signed/approved prior to the codes being supplied.From what I see, this new process has removed the requirement for customer approval and has given the full authority to one individual with Maintenance Advantage access.Is there any comment on what I’m understanding? I don’t have a test environment to understand how this new process works and it’s less/more secure than the previous procedure. Thanks,Mauro

Background:I’ve been watching videos and reading on the forums (and docs) and all of them essentially say (to install a VMware VSA (a client acting as a proxy server. And also lets assume we have other proxy servers already working, VMware backups configured, etc.. lets say we just want to add more proxies)Java UI: Install a new client to be the proxy (in my case: Windows, and the VM is already built/specced) Java UI: Install these packages: Filesystem, Filesystem Core and “Virtual Server” Java UI: (less mentioned) Add the proxy server to a group or manually add it as an ‘access node” in the “VMware” server instance (or its subclients, if desired).Seems pretty easy… but I’m seeing that all the existing “proxy servers” in my installation (that I inherited) all appear to have the packages delicensed, and no one is indicating this is a “normal step in the setup”.An example of a few of the old proxy serve

Folks,Has anyone already faced this issue with certificates when trying to connect Commvault with OCI?The logs below are from the VSP windows client.Steps on the VSP windows client and configuration were based on this link: https://documentation.commvault.com/2024/essential/guided_setup_for_oracle_cloud_infrastructure.htmlNOTE: Obtain the private key, password, and fingerprint for the private key, and copy the private key to the VSA proxy instance: base_folder\certificates\external\ folder for Windows proxies, or base_folder/certificates/external/ folder for Linux proxies.PEM key were generated on MAC following this link:

Hi.I have a configuration writing to VAST Data S3 cloud library with Object lock and WORM storage lock enabled.The DDB is scheduled to be sealed periodically as per the WORM storage lock configuration.Storage Pool Copy settings is as below:Retail for - 90 daysCreate new DDB every - 90 daysWORM lock - 180 days I have two libraries configured like this and both experience the same thing.First time round the DDBs were sealed and new ones was created about 90 days later. This time round over 100 days have passed but the DDBs have yet to be sealed per schedule. What could be preventing the DDBs from being sealed?Can or should they be sealed manually? What impact will this have on the scheduled sealing? Cheers.Ignes 

Hey Guys, As an MSP we like to use Resource Pool for M365. But I get slighly confused by the option to add a Azure account for Sharepoint:Under Additional settings in https://documentation.commvault.com/2023e/essential/adding_resource_pool.html For the Office 365 and Sharepoint Online solution type, in the Azure storage account, enter the name of the Azure storage account that you want to use for restores. For the Office 365 and Sharepoint Online solution type, in the Azure storage account key, enter the account key. What is “the Azure storage account” for a MSP with multiple customers in their own tenants?What limitation if not used? RegardsDaniel

Hi Community,I am testing One touch Windows BMR recovery. My physical sever has 8 NICs and link to commserve is connected on the 3rd NIC card.When i boot 1-touch WinPE ISO, it shows only 2 first NICs. I tried also adding network drivers on ISO using this method but still same issue.https://documentation.commvault.com/2022e/expert/adding_windows_drivers_for_nic_and_mass_storage_devices.htmlCan the 1-touch WinPE show all the NICs or only 2 NICs?Or i am not correctly adding drivers to the ISO?Can anyone help me on this please.Thank you.Best Regards 

i have got 3 x HPE Apollo nodes, which i want to deploy Hyperscale X, as per below Commvault Hyperscale X  reference architecture document , we should validate version of hyperscaleX in the "preparing environment step". i dont understand how we can check version when we don’t have installed ISO yet on the server.my understand is, we install hyperscale X ISO on baremetal server, and this ISO also contains RHEL.https://documentation.commvault.com/2024/expert/checking_hyperscale_software_version_for_reference_architecture.html. Also , as per below link of “Setting Up the Installation Media”, if i directly mount ISO on each Server A,B,C and then when i start installation on server A, it will also start installation in Server B, C automatically or i need to manually login to Se

in the Commvault Security Assessment report, the item “Requires user authentication for installing agents” says:Authentication is not requiredCommvault recommends you enable this settingWhere do i do this? The “How to Change this setting” link goes to http://documentation.commvault.com/commvault/v11/article?p=8077.htm which seems to just tell you how to authenticate while installing a client, not how to enforce the setting on the Commcell?I have the 11.28/2022E version.

Hi thereWe have Commvault 11.28.102 and have just added a tape library.Under STORAGE\Tape I managed to add the tape, but when I go to slots I can see there that my brand new Tape is marked as Bad Media and the reason that I got is Write Protected.Please advise.Thank you

Hi Vaulters, Hope everyone is doing good. In our backup infra, we have a dedicated backup NAS storage array, in which deduplication will be enabled (Commvault Deduplication will not be used). Since it is a NAS, we intended to use it as our export location for our CommServe DR backup and also as our main Disk Library/Mount Path for the CommServeDR storage policy. We read somewhere in the documentation that deduplication for CommServeDR is not recommended and should not be enabled in CommVault. Does that also imply storage Deduplication ? If so, does this impact for the DUMP export or Storage Policy copy or both ? We’d love to get more details regarding this. As our NAS is only configured with one single shared FileSystem with Dedup enabled. Kinf regards.

Hello,I created a selective copy that shoud copy yearly Fulls to tape. it is scheduled to be executed on January 2025 to copy the last fulls of December 2024 But something is not clear for me. Based on the configuration and what I understand,all the last full backups that will be performed on December 2024 should be copied to tape at launch via the schedule policy. (expected on January 2025) Here is the detailed configuration Storage Policy Copies : Storage Policy Copy Properties [General]  Storage Policy Copy Properties of [Selective Copy]

Hello,Is it possible to set the admin user Email as the ‘master’ group instaed of a single email ID ?So that admin user alerts will be sent to all master group members instaed of just to one person ?  Thanks

Hi,i try to backup my Sharepoint online.I have selected “All sites”. If i select next i see no content: Anyone an idea why?The user i’ve logged in is global admin in the Azure tenant.RegardsDennis

Hello, We ar we are planning to upgrade our Vcenter to 8.0.2 but commvaul support only 8.0.1. Anyone know when Vcenter 8.0.2 wil be supported?  Our Commserver running on SP 11.32.28. 

Hello, just wondering in order to “increase” security to SQL DB of CommServe, following CIS Level 1 hardening, is it a good idea to remove sysadmin permissions from local / windows user from SSMS?After this action, is there any way to connect to COMMVAULT SQL instance?Where we can find the credentials for these sql local users?Please for your feedback!

Hi,I’d like to enable parallel backup config for PostgreSQL databases. I can see I can modify the parallel dump based back up set config to enable parallel backups, but wondering if the default dump based backup set config can have this feature enabled by default?I don’t find any related article about it.For reference, this is the attribute I’d like to get enabled by default:https://documentation.commvault.com/2024/essential/using_parallel_jobs_to_dump_postgresql_database.html Thanks,

Hi, Our MySQL DB admin has removed some transactions logs from DB side. No we recieve following error in incremental backup. our full backup is a snap backup. So after the full, incremental are also failing with the same error. what we can do to fix this without purging logs from D side ? Really appreciate the help at this point.

Hey,quick question:I am currently unable to delete a media location.My question, is it possible to delete the tape locations via a Qscript?

Hi Team, The Library of Storage Policy Copy, which I marked in the red frame in the screenshot below, will be closed. For this reason, we need to move the data to the "Private Cloud Library" that we have just created."Private Cloud Library" is not listed as Storage Pool when creating new Storage Policy Copy. There are already 2 Storage Policy Copy attached from "Private Cloud Library".The question is: How can I add a Storage Policy Copy with different retention addressing the same Library? Is there a limitation?If I can't get past this, is there any suggestion on how I can move the data?   

[Catalyst\53X0E7_10.20.2021_13.11\CV_MAGNETIC\V_298] [-1910 OSCLT_ERR_OBJECT_KEY_NOT_FOUND] getting following error. 

Hello,Our customer is currently backing up a large CIFS share using another backup solution once a month. The solution has been configured to do the incremental forever with 7 years retention. The backup lands on diskpool and migrate to tape as last resting location. After the backup completion tapes send to vault. How can we mimic same method with Commvault with a tape library.  There is no disk to tape migration neither incremental forever without doing any synthetics full with Commvault.I thought best approach might be listed what do you think?Define a NAS client  with CIFS credentialsRun a manual full backup to Tape library using maximum amount of drives with multiple streaming.Define a monthly schedule as to directly tape library as target Set basic retention 2555 days 1 cycle.Maybe once a year run a synthetic full just for precaution (!)This still lack of disk to tape migration but at least similar to current solution.

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I have on prem vmware which need to be replicated to azure and we have regular backup set for all the vm’s.I have a media agent and storage in azure confgurued. I added azure in commserv using managed identity.i created replication group and selected periodic replication and in the target i selected the added azure vm hypervisor. It asked me to select a access node so i chose the media agent in azure for that.Now the replication is failing bcoz i can see its trying to backup using the of media agent in azure and it doesnt have access to on prem vm.i selected access node as auto still same, why the target access node being used to backup production vm. what i need is the backup of on prem vm should use on prem access node to backup and whatever operation in the azure side should use azure vm access nodeis this possible?do i need use orchestrated replication in this case ?  

Hello, I am trying to NAS backup with NDMP agent but when i am running incr backup its taking to long or de backup faile. The volume have more then 14M small files.  What is best practice to backup it? Intellisnap maybe? 

Hello. I’ve been doing a lot of reading, I’ve seen the threads on here and I’ve read the architecture guide but I am still a little puzzled as to what I actually need to configure.I would like to apply WORM in the Commcell and object-lock in S3IA.I believe objects will be aged from the bucket when the DDB seals periodically.  This happens at the same period as the policy copy retentionI still don’t quite understand why bucket object retention has to be set to twice the policy copy retention.I also can’t work out if I need to add a lifecycle config rule and set the  non current version expiration to 2 days.  I know this needs to be done for none object-locked buckets that don’t have versioning enabled, but an object-locked bucket does.  Does anyone else use worm and ol, what are your configs?  Do you see issues where the size that Commvault reports is not the same as the actual bucket size due to objects not expiring?