Commvault Cloud Topics

Hello All,we are using validate restore workflow. I can use it and it works succesfully. I am admin in our Commvault enviroenment. We have some users who do restore tests. I gave them the following roles. but when they execute the workflow. Workflow job getting pending state with that issue.İs it about user rights?Error Code: [19:857]Description: failed to execute database query, please check workflow engine log for more detailsSource: Garanti-CS, Process: Workflow  

Login failed for user 'sqlmetrics_cv'. Reason: Password did not match that for the login provided. Received this information error on Commvault node. unbale to find anything on documentation 

I have to remove/Delete the VM from commvault using the Rest APIhttps://api.commvault.com/docs/api/cv/OpenAPI3/delete-virtual-machine I have tried test running the api using python and I got the below mentioned error:C:\Users\Ansible_user\Downloads>python vmdel.py WIN-C6TBRLJG6IM <commandcenter username> <commandcenter passwordimport requestsimport urllib#proxies={ #'http':'http://10.***.***.***:8080', #'https':'http://10.***.***.***:8080'#}url = "https://win-c6tbrljg6im/commandcenter/api/V4/VirtualMachines/:<VM UUID>"payload={}headers = { 'Accept': 'application/json', 'Authtoken': '*******'}response = requests.request("GET", url, headers=headers, data=payload, proxies=urllib.request.getproxies())print(response.text)>Traceback (most recent call last):  File "C:\Users\Ansible_user\AppData\Local\Programs\Python\Python312\Lib\site-packages\urllib3\connectionpool.py", line 779, in urlopen    self._prepare_proxy(conn)  File "C:\Users\Ansible_user\AppData\Local\Program

I want configure e-mail notification for alert , job storage spAce and everything alert.how to configure ?

Dear Team, We have recently deployed a Tape library and configured secondary backup copies to tape. Now, we need to validate whether all backed-up copies onto tape are valid as part of the data integrity check.What options are available to verify that the data available on tape is valid? Additionally, if ransomware affects my entire COMM server and Media agent, how can we recover using tape copies? Regards,ManiD 

Getting below error during the snapshot restoration. What could be the reason and how to fix this issue. Unable to create a new virtual machine [WEAZPRDAWST01] on host [RG-PRD-SAP-EU-WST-001] datastore [stalogsprdsapeu001].  [A disk with sku 'Premium_ZRS' cannot be created in an availability zone. Code=OperationNotAllowed, HTTP Code=400-Bad Request]

I have installed SQL server agent into windows server.While installing the SQL server agent, File System core and File system are installed automatically.After the installation, I couldn’t see the File system agent in the client.All I could see is the SQL server agent.But if I check the installed software, I can see the File system is installed.

My goal is to set up my DB server in CV so that it can be backed up my SQL DB server twice a day on two different tapes from my tape library. Therefore, I intend to use 14 tapes in a week based on my condition.But the library tape is selecting randomly and not in accordance with the policy, despite my best efforts to schedule it.I have made scratch group for every day in CV and assigned it to the specific tape thought media in library tab as well as I have given the date path in schedule policy but still my condition is not achievable Is there a way that we could resolve this situation?. 

Hi Team, We created a service user just to use the Rest api. We do not want to give master role to this user and we only want to be able to use the rest API. What roles should be given to the service user created for this purpose?

I wanted to start a discussion within the community on how this change is going to impact you, our customers and partners.   I am already seeing lots of chatter and promotion on my linkedin feed about alternatives like AHV, OpenStack, and even Proxmox; but my bet would be that this will drive a significant amount of rehost/replatform/rehost to cloud.    What are your thoughts/reaction?

HII working with rest api I have a process for checking daily backupsThe process works fine!I need help running a backup check  between  dateFeb 01, 2024 12:00 AM and Feb 29, 2024 11:59 PMThis is for example part of a URL that I access to get a daily reporturlrest = "/webconsole/api/Job?jobFilter=Backup&jobCategory=all&completedJobLookupTime=86400&limit=500"; // 24 hoursAny help will be appreciated

Can we add 7 HPE apollo nodes initially in hyperscale X and do the initial installation and bring up the configuration OR should it be i start with 3 nodes first and complete the set up and installation initially and then add rest of the 4 nodes one by one ? i see below information in documentation.  

I am looking to use the vmname to get the details of a vm without having to generate a subclient.Can someone help? ThanksChris.

Hi Team, Can we see in the log file whether Deduplication and Compression are performed on the Client or the Media Agent?We changed Deduplication and Compression to be done in Media Agent via subclient, but we want to see this in the log file as well.

Hello Commvault,Lets assume we have a Primary Storage Policy with 14 days retention and extended rules, 90 days for Weekly Full. In case of 2nd aux copy, to Storage Policy (Azure Storage Account) with WORM Storage Lock enabled and 30 days of retention, I am wondering what happened with the GFS backup?OK, I see the retention is for 30 days (initial configuration), but the extended retention for Weekly Full are missing (from Primary Storage policy)!So, what happened with them? WORM Storage Lock has only 1 retention?How you are going to protect the rest GFS backup jobs?Please for your feedback,Nikos

Is it possible to restore AD-Objects to a different OU than they were originally?

I am looking to use the vmname to get the details of a vm without having to generate a subclient.Essentially I need the API equivalent of this : When I click preview it searches vcenter, I want the query generated and the  output of that search. Thanks.  

Hi,We have to change some of our network card on our hyperscale x appliance.We want to know if we have to  use the procedure for refreshing hyperscale x appliance nodes just to reconfigure network or is there any other ways ?Regards

Since upgrading to SP32.28 we are seeing issues with VMware reporting disk consolidation needed. Prior to SP32 when a snapshot removal succeeded but disk consolidation failed Commvault would trigger additional disk consolidation task.  Now the snapshot removes, reports disk consolidation is needed but nothing is automatically triggered to clean it up. When the next job goes to run it fails because disk consolidation is reported as needed. Automount disabledNo Snapshots ExistManually running consolidation completes instantly without issueImpacts multiple ESXi versionsImpacts multiple VSA OS VersionsImpacts multiple transport methods (NBD, Hotadd)

Hi all,we want to use SAN mode for backing up VMs. Although we have followed the same steps, only one datastore (LUN) is visible/mapped. Do you have any idea how to troubleshoot this issue further? Below there is an output from VMFSSanInfo tool: 

I’m a little confused about Back-end Size for Disk Storage in our MAs. Back-end Size for Disk Storage  Extra large Extra large Large Large Medium Medium Small Extra small Grid 9 10 1 DDB location per node 2 DDB locations per node 1 DDB location per node 2 DDB locations per node 1 DDB location per node 2 DDB locations per node 1 DDB location per node 1 DDB location per node 1 Node Up to 250 TB Up to 500 TB Up to 150 TB Up to 300 TB Up to 75 TB Up to 150 TB Up to 50 TB Up to 25 TB 2 Node Up to 500 TB Up to 1000 TB Up to 300 TB Up to 600 TB Up to 150 TB Up to 300 TB Up to 100 TB Up to 50 TB 3 Node Up to 750 TB Up to 1500 TB Up to 450 TB Up to 900 TB Up to 225 TB Up

Hi,We are getting a Communicatins failure between a SQL Windows server and our commserve.  The Error returned is : Invalid  Certificate. Check if the Client has a valid Certificate. client  shows Not Ready Status Has anyone ever seen this? If so is it a CV error or is there something the SQL ADMIN has to check on their side?

Hi, I am dealing with api’s for a project, so I need to see backup job’s that’s why I use this api “http://WebConsoleHostName/webconsole/api/Job” and this api  returns all the jobs in the past one year in CommCell environment. But some jobs are missing, I can not see, How can I see all the jobs ? 

how to integrate the active directory user in CommVault CommCell console.is there any LDAP configuration require or any other process.  (Actually I have a created normal user in CommCell and assigned the role also, it is working. ) 

Actually I have created custom AD package and manually installed on AD server. but i think not work properly. hence i took the backup of AD server, then not reflected restore Ad object or users.Why ? please suggest how to install AD agent or push process ?