Commvault Cloud Topics

Can we add 7 HPE apollo nodes initially in hyperscale X and do the initial installation and bring up the configuration OR should it be i start with 3 nodes first and complete the set up and installation initially and then add rest of the 4 nodes one by one ? i see below information in documentation.  

hello i have 2 machines running Linux Fedora 36 OS i need to install file system agent as per documentation last supported Fedora OS is 32 https://documentation.commvault.com/v11/essential/142272_system_requirements_for_linux.htmlI was wondering if anyone had any ideas these be added?

I am looking to use the vmname to get the details of a vm without having to generate a subclient.Can someone help? ThanksChris.

Hi Team, Can we see in the log file whether Deduplication and Compression are performed on the Client or the Media Agent?We changed Deduplication and Compression to be done in Media Agent via subclient, but we want to see this in the log file as well.

Hello Commvault,Lets assume we have a Primary Storage Policy with 14 days retention and extended rules, 90 days for Weekly Full. In case of 2nd aux copy, to Storage Policy (Azure Storage Account) with WORM Storage Lock enabled and 30 days of retention, I am wondering what happened with the GFS backup?OK, I see the retention is for 30 days (initial configuration), but the extended retention for Weekly Full are missing (from Primary Storage policy)!So, what happened with them? WORM Storage Lock has only 1 retention?How you are going to protect the rest GFS backup jobs?Please for your feedback,Nikos

Is it possible to restore AD-Objects to a different OU than they were originally?

I am looking to use the vmname to get the details of a vm without having to generate a subclient.Essentially I need the API equivalent of this : When I click preview it searches vcenter, I want the query generated and the  output of that search. Thanks.  

Hi,We have to change some of our network card on our hyperscale x appliance.We want to know if we have to  use the procedure for refreshing hyperscale x appliance nodes just to reconfigure network or is there any other ways ?Regards

Since upgrading to SP32.28 we are seeing issues with VMware reporting disk consolidation needed. Prior to SP32 when a snapshot removal succeeded but disk consolidation failed Commvault would trigger additional disk consolidation task.  Now the snapshot removes, reports disk consolidation is needed but nothing is automatically triggered to clean it up. When the next job goes to run it fails because disk consolidation is reported as needed. Automount disabledNo Snapshots ExistManually running consolidation completes instantly without issueImpacts multiple ESXi versionsImpacts multiple VSA OS VersionsImpacts multiple transport methods (NBD, Hotadd)

Hi all,we want to use SAN mode for backing up VMs. Although we have followed the same steps, only one datastore (LUN) is visible/mapped. Do you have any idea how to troubleshoot this issue further? Below there is an output from VMFSSanInfo tool: 

I’m a little confused about Back-end Size for Disk Storage in our MAs. Back-end Size for Disk Storage  Extra large Extra large Large Large Medium Medium Small Extra small Grid 9 10 1 DDB location per node 2 DDB locations per node 1 DDB location per node 2 DDB locations per node 1 DDB location per node 2 DDB locations per node 1 DDB location per node 1 DDB location per node 1 Node Up to 250 TB Up to 500 TB Up to 150 TB Up to 300 TB Up to 75 TB Up to 150 TB Up to 50 TB Up to 25 TB 2 Node Up to 500 TB Up to 1000 TB Up to 300 TB Up to 600 TB Up to 150 TB Up to 300 TB Up to 100 TB Up to 50 TB 3 Node Up to 750 TB Up to 1500 TB Up to 450 TB Up to 900 TB Up to 225 TB Up

Hi,We are getting a Communicatins failure between a SQL Windows server and our commserve.  The Error returned is : Invalid  Certificate. Check if the Client has a valid Certificate. client  shows Not Ready Status Has anyone ever seen this? If so is it a CV error or is there something the SQL ADMIN has to check on their side?

Hi, I am dealing with api’s for a project, so I need to see backup job’s that’s why I use this api “http://WebConsoleHostName/webconsole/api/Job” and this api  returns all the jobs in the past one year in CommCell environment. But some jobs are missing, I can not see, How can I see all the jobs ? 

how to integrate the active directory user in CommVault CommCell console.is there any LDAP configuration require or any other process.  (Actually I have a created normal user in CommCell and assigned the role also, it is working. ) 

Actually I have created custom AD package and manually installed on AD server. but i think not work properly. hence i took the backup of AD server, then not reflected restore Ad object or users.Why ? please suggest how to install AD agent or push process ?

Hi Team, I have facing an issue in our commvault , While Adding the new user in Commvault CommCell console , the Commvault Server event manager service is stopped working and also close the CommCell console login.Kindly request you share any solution for this issue

Hi, i’m looking to extract file level details on every job. I’ve used the File Level Anaytics reports to generate reports for all File System jobs. These reports doesn’t fetch anything for db/vsa jobs as the app type won’t match. I’ve tried the `getbackuplist` which is similar to FLA reports. We need the extract of `Files` backed up in a job (even if it is .vmdk / .mdf,.ldf, .dbf etc) to parse this information in our own db for quick searchability.Is there any workaround to get that from index, CS db, content index or any alternative to FLA reports for all data types. May be something similar to bpflist (in netbackup) - https://www.veritas.com/support/en_US/doc/15263389-133604923-0/v93410403-133604923Note : index and data resides on tapes, having this info would be helpful to locally (1) search file locally in own db, (2) check job ID & required tapes and (3) then recall/retreive the tape.

I'm curious to learn if there are other Commvault customers who are looking for data protection for Jira Cloud or currently have a point solution running to protect the data that resides in Jira Cloud.

I’m setting up workflow authorisations and am able to use email as the notification method, I do have the ability to send notifications to a webhook.I'm looking at using an alert to monitor for the authorisation workflows and send an alert via the webhook but I’m finding that the most obvious alert mechanism doesn’t seem to pickup the workflow jobs.I have an alert set as below:Category: Job Management Type: Workflow Criteria (all options selected) Entities - all authorisation workflows and the get and process workflowWhen I kick off the restore authorisation it does trigger an alert, but a delete jobs doesn't (for example).I can’t see anything logged in the event log or audit trail that I could use to trigger the webhook either.  Has anyone tried anything similar to this before?

Error Code: [68:591]Description: File [E:\Commvault\Data\SW\CVMedia\11.0.0\SP32_5494260_R1191\Windows\version.txt] has different checksum [3142874110] than the expected one [3849617823]. Please contact the support.Source: commserv, Process: DownloadSoftware 

Hello everyone, I’m currently changing the MA in a environment and I could move all the data and jobs from the old MA to the new one. In the tab Recovery targets configuration I could change the MA to the new one, but I need to change the Primary Storage and could add a new Storage on it, but when I try to remove the Storage Pool of the old MA, I receive a message saying that I cannot remove it. (all the steps was made in the Command Center, since the first configuration, till now). I tried to take a look in Java GUI to try set the Storage Pool of the new MA, but the DR Storage Policy is not listed in there, but idk why. Before I open a ticket (if this is a issue) or reconfigure the DR in the Replication Group with everything new, I wanted to know if there’s something I could do. Do you guys have an idea or a way to do this? Thanks, 😀

I’m new to the Commvault world and tasked with researching, installing and configuring Commvault in our environment.   My aim is to gather as much information as possible prior to installing Commvault.   I’m currently taking an intro to Commvault course, but it appears this is a very complex piece of software.   My question is:   would it be prudent to deploy a VMware VM with the Commvault software pre-Installed by using the Commvault OVA (not HYPERSCALE X)?   Does anyone have experience using the appliance to get Commvault up and running in your environment?   If so, are there any “gotchas” I should be concerned about?   Any downside with updates to the appliance (e.g. new patches) or any other potential issues?   Any information is greatly appreciated.

Hello after an upgrade from 11.24 to 11.28 I cannot access to the command center , i tried to open the command center from chrome and edge I tried to restart the server , also restart to the services of commvault any ideas?and this is webserver.log : Thanks!

Actually my question is , i have added vmare vCenter in commvault, but the virtual machine is not showing proper way. like not showing  left side navigation commcell windows. it is show vCenter tab then expand then virtual server then expand then default then double click and then contend tab and it is showing all virtual machine.don’t want this way.. want showing left side navigation window all virtual machine.How ? any process ?

Hi together,in our Commvault environment we are using old-stype and Storage-Policies and Schedule-Polices.Most of the Schedule-Polices (approx. 1000) are not enabled; they are triggered via an external Jobscheduler that is controlling the business requierements of the entvironment and is starting backups and snapshots alligned to application requirements. During our tests with plans we did not find a way to create a plan with a full and an incr schedule … but the plan stays inactive. Furthermore … how can we start a plan (schedule) via commandline?The question is: How do you connect a “plan-style” configuration to an external job scheduler.Any recommendation is very appreciated.Thanks.Michael