Commvault Cloud Topics

  >>> from cvpysdk.commcell import Commcell>>> commcell = Commcell('commserve', 'admin')Traceback (most recent call last):  File "<stdin>", line 1, in <module>  File "/System/Volumes/Data/apps/cv/lib/python3.12/site-packages/cvpysdk/commcell.py", line 570, in __init__    raise SDKException('Commcell', '101')cvpysdk.exception.SDKException: Commcell is not reachable. Please check the commcell name and services again>>>

Guys, I m not 100% sure to find the good AMI for a CommServe on AWS or AZURE Market place, I found  On AWS : Looks ok, but FR40 : https://aws.amazon.com/marketplace/pp/prodview-6eiyfdyrlf2u6?sr=0-5&ref_=beagle&applicationId=AWSMPContessa On Azure : https://marketplace.microsoft.com/en-us/product/virtual-machines/commvault.commvault?tab=PlansAndPriceAny advice ?

I got a scenario description.New PC (win 2025 or win 11), new openJDK (OpenJDK25U-jre_x64_windows_hotspot_25.0.1_8) in connection with netx.jar does not work. Test with OpenJDK21U-jre_x64_windows_hotspot_21.0.9_10 works as expected. Tested against a 11.40 commserveI tested it with with a windows 2019 box.OpenJDK25Ucommand java –jar netx.jartarget is a 11.36.72 machineconnection Ok, but browser on the left site does not work.! (classic view)Cannot start jobmanager!Same test with OpenJDK21U shows no issues.Checked dokuOpening the CommCell Console Using the Command Line InterfaceThe minimum JRE version on the computer must be the same major version that Commvault deploys (or a newer minor/patch level).It should work

I can't add the hypervisor. We've already checked the communications and the credentials are correct. Does anyone have any idea why? The Commvault version is 11.34.28.   

Hi, I raised https://github.com/Commvault/cvpysdk/issues/191 for the immediate need we have, but in general I would like to raise more awareness to ensure Commvault SDK’s do not keep on using deprecated API calls going forward. Could someone please own the SDK updates in case a specific API call is deprecated to ensure the correct API endpoints are being used? Thanks!

We are looking at trends in Commvault to provide forecasting on the onsite storage (Hyperscale X). We need to provide the client with possible dates of when the storage will run out based on the past 6 months usage.  We are busy implementing a CV metrics server but not sure if this will provide the result/report we need.  

Hello, is there any official article in the CV documentation, which would clearly state, that the VM does not need to be protected by the Virtual Server Agent (VSA) to consume a VOI license. As long as the File System Agent is installed and the VM is detected, any in-guest agent backups (e.g., SQL, Oracle, Exchange, AD) will be covered under the VOI license. Arlie gives me the link and says that here this is written explicitely:https://documentation.commvault.com/commvault/v11/others/pdf/commvault-complete-license-guide.pdfBut I get error 404 when trying to open it.  Best regards, Aleksandra 

Hi,We accidentally added fields to the Access Node configuration for SharePoint Online and can no longer remove them. In our case, specifically the field: “shared job results path.”Does anyone know of a way we can remove this field? 

Poderiam validar esse se todas essas informações estão corretas, preciso enviar um script para DBAModelo de Script RMAN — Backup Oracle com Commvault Ambiente: Oracle 19.3 (Data Guard – AWS)Agente: Commvault 11.32Servidor: orcl.us.oracle.comLocal padrão de scripts: /u02/app/oracle/admin/scripts/ # ============================================================# Script RMAN para backup via Commvault# Caminho sugerido: /u02/app/oracle/admin/scripts/backup_commvault.rman# ============================================================ # Observação: confirmar ORACLE_SID conforme base configuradaexport ORACLE_SID=<NOME_BASE>         # <-- Ajustar pelo DBAexport ORACLE_HOME=/u02/app/oracle/product/19.3.0/dbhome_1  # <-- Validar caminho do Oracle instaladoexport PATH=$PATH:$ORACLE_HOME/bin # Início da sessão RMANrman target / <<EOF #

Hi,we are currently facing the following situation:We write data on a NAS system via NFS, e.g. on “folder A”. Then we want to create a symlink to this folder, called “folder B”.“Folder B” is then presented via CIFS/SMB to our Windows Media Agents.Will the backup work and backup all the data or will it only see the symlink and just backup the symlink-file?I know that we can just share “folder B” via CIFS, but my colleagues want to do it with the symlink if possible. Any clues or ideas if that would work? BRJan

Hello Team, In the production devops, we do have history of Pull Request, but when we restore out of place, we loose all the historyWe do have thee same behaviour for the pipeline history, all is empty   but after restore there is no history  any idea ? is it a bug ? or limitation ? 

Hi,I’m trying to back up virtual machines in my OpenShift Virtualization cluster. I’ve already deployed the Access Node within the cluster, and in the Commvault console, I can see the namespaces and pods listed as applications. However, the VMs are not being discovered by the Commvault server.This setup is running in a lab environment, and I’d like to understand why the VMs are not appearing. Could this be due to a misconfiguration, a licensing requirement, or another limitation that prevents Commvault from backing up OpenShift virtual machines? 

I know I can’t be the only one that faces this problem and I’d like to know how other folks handle it.Requests for application backups can be fairly simple.  Backup this server, <drives, paths, server> using <agent type>.  Following <RPO/RTO policy>….Etc, Etc.But some backups can get a little to a lot more complicated, especially in high security environments.Some applications have very specific documentation about how to back them up, and more specifically, how vendors will support restoration issues if their procedures aren’t followed.  This can be especially problematic in clustered or multi server environments.  For example, I have an application I back up that runs a main application server and 4 back-end servers that run various functions.I asked the application owner if they should be backed up as a consistency group?  He had no idea what I was was talking about, but worse thought it was my responsibility to fi

Hello Commvault community,I would like some clarification about the traffic flow for auxiliary copy jobs in a Commvault environment integrated with HPE StoreOnce appliances.Scenario: At our primary site, have a StoreOnce appliance used for backup storage. At the DR site, there is a second StoreOnce appliance intended for auxiliary (Copy-2) backups. Specific Question:In our case, I am unsure about the exact data path during the auxiliary copy operation. Does the backup traffic for the auxiliary (Copy-2) copy flow: Directly from StoreOnce at the primary site to StoreOnce at the DR site? or From the primary site's MediaAgent to the primary StoreOnce, then to the DR site's MediaAgent, and finally to the DR StoreOnce? I want to make sure I understand whether the transfer between StoreOnce applianc

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Hello all,Hope you can help me with this quick question:Will CIS Hardened scripts on Commvault store work for Windows 2019 and/or 2022?I am referring to this: https://cloud.commvault.com/webconsole/softwarestore/store.do#!/96/635/20763 Thanks in advance for the answer!Sergio.

Just curious.  What is the policy where you work when it comes to applying hotfixes? Do you treat hotfixes differently than release version upgrades?I’m asking because my predecessors would apply hotfixes (if they addressed a specific issue) without really telling anyone other than maybe an immediate supervisor and an email to the engineering team (and maybe the NOC I’m not sure on that one).  They'd take a DR backup, SNAP the Commserver VM and let it fly and roll it back if there was a problem.I’m more of a formal process kinda guy.  I assume most of you will tell me, “what’s the problem?  Just follow a formal process.”, but I there will be people in my organization that will push back because of the successes of the past.  I lack the real experiences that come with issues related to applying hotfixes (if any).  Anyone have any experiences they can share?How do you folks treat hotfixes?  

Is there anyone configured the Splunk backup using commvault. i need step by step configuration guidance  required or any document which will me for configuration. on CommVault document is not fully helpful for configuration.   i am at 11.28 version. 

below is the current infra, i need to use comvault to take db and archive logs , make sure logs are shipped and applied in oci instance is it possible +-----------------------------+               +------------------------------+| On-Prem RAC Cluster         |               | OCI Data Guard Standby DB    || (ASM Storage)               |   Redo Logs   | (Managed DBaaS, ASM)         ||                             |  <=========>  |                              || Node1 (Oracle Agent)        |               | (OCI Service Managed Apply)  || Node2 (Oracle Agent)        |               +------------------------------+| Virtual Client (SCAN/VIP)   |+-----------------------------+ 

Hi, We have some Commvault supplied ova’s that are deployed in our environment running Oracle Linux. Recently there has been a CVE for VMware Tools and we were looking at ways to update that on these boxes. They don’t seem to be locked down like an appliance. Has anyone else had experience in updating VMware Tools on these?Thanks

Hello, I am attempting to perform an in-place upgrade of my CommServe in a dark site environment, which includes upgrading the SQL.I am facing a critical problem, and standard procedures have failed. Problem 1: Pre-Upgrade Validation Failure When I run the Setup.exe from my downloaded installation package, the Pre-Upgrade Validation check fails with this error:Automatic upgrade of the existing SQL Server instance is allowed but SQL Standard media is not available in the source media.Context: I downloaded the full installation package from the Commvault Cloud Services portal onto an internet-facing machine. I ensured to include all Third-Party Software (Microsoft SQL Server Standard). I have manually verified that the SQL media

Why suddenly the files and folders inside the installation directory of my onprem backup gateway server lost. Even when reboot it nothings bring backup. Does it is a known issue that something needs to be done to become persistent when deploying the OVA?  

Dears,,I have tow large VMs > 14 TB . it will take many days to full or incremental backup . what are the best configuration to implement this VMs .I have ocean protect Huawei storage.  I don't create VSA for this Vcenter .