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Commvault Cloud Topics

Q&A. Technical expertise. Configuration tips. And more!

8063 Topics

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Allan0105Byte

asked in Self-Hosted Q&A

Need to remove license for multiple filesystem servers

Hi Team, we need to release the filesystem license for around 100 server . is there any easy or automated way available ?

2 years ago

JakubByte

asked in Self-Hosted Q&A

Stubs error: files archived but not stubbed

I try to archive files with stubs but got this error :Archive job goes well but stubs doesn’t appear. 846404 28692 2022-05-09 12:23:59 GXHSMStub NAS5 19:2325 NumberOfFilesProcessed = [0], NumberOfFilesArchived = [0], NumberOfFilesSkippedForRedundancyCheck = [0]. TotalNumberOfFilesSkipped[0].

2 years ago

tmyooByte

asked in Self-Hosted Q&A

'Failed to install IISServerRoles2012' error during service pack upgrade

Hello.The Commserve server you are currently using has Commserve version 11 Servicepac8 installed (OS is Windows 2016)Error message 'Error: Failed to install IIS Server Roles 2012 (IIS Server Roles 2012) with error code 0x80070422.' occurred during Commvault SerivcePack 20 upgrade.IIS 10.0 is currently installed on that server, and the Windows update service is running normally.Is there a way to install IIS Server Roles 2012 separately?Or if there is another solution, please share it.Thank you.

2 years ago

Egor SkepkoByte

asked in Virtualization and Containers

Upgrading VSA V1 to V2

Hello, I want to performe VSA upgrade to V2. We using 2 Vcenters with V1 indexing. What are the steps i need to do before using workflow VSA V1> V2 Do i need to add new vcenter first and then use the workflow? And what about the usage of storage. Do i need to have the same amount free storage that used for one Vcenter backup

2 years ago

Mohamed Ramadan

asked in Self-Hosted Q&A

index cache directory issue

hello everyone , i need some help her i lose disk hold index directory for media agent ,so i create a new one with enable access path ,when i run any job ,its completed with error size 0 kb , as i see on log file , he access old index cache dir .

2 years ago

Thos GieskesByte

asked in Virtualization and Containers

can you backup a datastore's files only without VM?

hi, I was recently discussing with a customer.Their wish is to backup a Datastores files only like the folder marked red in below screenshot:this data is not presented to VM so I did not know of a way to do this.is there any way to backup that specific folder via a VSA backup?or will we need to present the data in a different way? thanks and kind regards,Thos Gieskes.

2 years ago

Tomipe

asked in Storage and Deduplication

network path on disk library

Hi everyone After successful installation of commvault, i am unable to add disk library using Network path from a shared folder. it keeps giving me the error “Failed to verify the device from Media Agent with the error (failed to log on user to write file…….) . the user has been given full permission right as admin but not working out. what could be the problem?

2 years ago

SSchmidtCommvault Certified Expert

asked in Storage and Deduplication

DDB Resync scheduled

Hi All, maybe you have an idear. We had 2 GDSPs in the enviroment which gets the status resync scheduled. The Daily DDB Verifiy jobs running fine without any problem. The Status of the DDbs is chaning from different time. An DDb Restore was not started. Do you have an idear ?

2 years ago

Anand KByte

asked in Self-Hosted Q&A

Commserve Livesync setup

Hello Team, I am planning to install Commserve using Livesync feature. Just want make sure, can I use floating commserve name in big environment like 500 to 600 clients.Is it any best method to use commserve livesync implementation, please share it. Regards,Anand

2 years ago

jaymeBit

asked in Self-Hosted Q&A

ORA-27028: skgfqcre: sbtbackup returned error

i am seeing the same type of errors and i am running 11.23.47. we use the same rman backup script across 60+ clients without an issue. only one client continues to get this error. however, it will run successfully sometimes. for example, yesterday it ran fine in the am but always fails during the backup window at 6pm. these are some of the errors logged: 3303:RMAN-03009: failure of backup command on ORA_SBT_TAPE_1 channel at 03/30/2022 18:03:023304:ORA-19506: failed to create sequential file, name="040pn4gb_4_1_1", parms=""3305:ORA-27028: skgfqcre: sbtbackup returned error3306:ORA-19511: non RMAN, but media manager or vendor specific failure, error text: Starting backup at 30-mar-2022 18:01:41released channel: ORA_DISK_1allocated channel: ORA_SBT_TAPE_1channel ORA_SBT_TAPE_1: SID=2613 device type=SBT_TAPEchannel ORA_SBT_TAPE_1: CommVault Systems for Oracle: Version 11.0.0(BUILD80)allocated channel: ORA_SBT_TAPE_2channel ORA_SBT_TAPE_2: SID=1340 device type=SBT_TAPEchannel ORA_SBT_TA

2 years ago

Adel BOUKHATEM

asked in Self-Hosted Q&A

LiveSync between two SQL AlwaysOn High Availability Cluster

Hi guys,I would like to know, please, whether it is possible to configure LiveSync between two CommServes, each of them is installed on a SQL AlwaysOn High Availability Cluster? Thanks in advance.

2 years ago

SdmatosBit

asked in Self-Hosted Q&A

[24:64] Description: There was nothing to restore - subclient(s) not backed up. Help!

Hi,I'm getting the error [24:64] Description: There was nothing to restore - subclient(s) not backed up.When I do the restore of the virtual machine the restore works normally, but when I restore the guest files and folder, the commvault shows this error. I can also browse the files normally, does anyone have any idea what might be going on? restores are for Nutanix AHV.

2 years ago

DarioVByte

asked in Self-Hosted Q&A

Oracle backups are missing in the recovery point calendar

Hi, I normally back up my oracle instances, a full weekly and incremental the other days. All backup jobs are successful, but I don't understand why I don't see any available backups in the recovery point calendar. Can you help me understand what the problem is? ThksDario

2 years ago

kszafByte

asked in Self-Hosted Q&A

Delete Edge Monitor don t working

Hi, I have question.Disabling / removing Edge Monitor does not work according to Hiding Edge Drive on Laptops (commvault.com) instructionshttps://documentation.commvault.com/11.24/expert/41431_hiding_edge_drive_on_laptops.htmlEdge Monitor still appears in the corner of the screen:Setting on the client in the CV console:I will be very appreciate for helpGreetings, Kinga

2 years ago

ArthurBit

asked in Virtualization and Containers

Could Commvault make Windows VMs go into recovery mode?

Lately we are having several windows servers (6 until now in the past 2 weeks) getting into recovery mode. By coincidence the only thing that we updated lately was the commvault version to 11.25.19.Could commvault be causing windows to enter recovery mode?

2 years ago

Onno van den BergCommvault Certified Expert

asked in Virtualization and Containers

VMware UUID / duplicate client computers

We just started the implementation of Commvault in a brand new VMware environment. Now I'm seeing already an increased amount of duplicate client computers in our environment causing some administrative nightmares and management challenges.So I started investigating it and discovered the UUID registration to differ from what I'm used to when comparing it to AWS. It appears the registered UUID in Commvault is actually the so called PersistentID/InstanceUUID and this one can't be tracked back from within the VM itself. The UUID that is shown from the OS corresponds to the VMware BIOS UUID. We installed some client agents first followed by the configuration of the VSA agent. Both are being used actively. Fixing duplicate client names is an annoying tasks, especially in MSP environments and I'm puzzled this hasn't been fixed by Commvault. Because when you would use the combination of Commvault client name + BIOS UUID and the name that can be read by the client including UUID than matching

2 years ago

Michael SeickertByte

asked in Virtualization and Containers

Editing two different VSA subclients (Hyper-V or VMware) at the same time

Hi community,I am running a large Hyper-V and VMware setup and several admins are editing the subclients.When we edit two different VSA subclients (for the same VSA pseudo client) at the same time, we get an error message:→ This property sheet is opened by ‘user1’ your changes may be overwritten by ‘user2’and wenn the second user leaves the subclient after editing the changes are lost and we get the message:→ There have been changes made to this subclient or backup set. Please refresh Commcell Console and resubmit your changes. From my point s not make sense. If this were two subclients in a File System Agent this would make sense, because these subclients affect each other. But in a VSA setup these subclients are/should be independend. And even more strange: I can edit the two subclients in the Command Center (aka VM-Groups) without an error. Is there any setting to avoid the “locking” of VSA subclients in the Commcell Console? Regards.Michael

2 years ago

Anand KByte

asked in Virtualization and Containers

Fusion Compute Virtual machine's disk is showing only IDE/SCSI

Hello Team,We are taking Virtual machine’s backup in Huawei FusionCompute environment.In FusionCompute Virtual Machines virtual disk adapter is showing VIRTIO. But from Commvault restore of virtual machines showing IDE / SCSI option. Please advise.

2 years ago

Anand KByte

asked in Virtualization and Containers

Huawei FusionCompute VM backup

Hello Team, We have configured Huawei FusionCompute VRM for virtual backup. There are physical Media agent servers, while running backup job is showing an error Ünable to read the virtual disks": Please advise, shall we use physical media agent server will use the virtual machine backup”

2 years ago

christopherleckyByte

asked in Self-Hosted Q&A

is there a way to a drop a DB as part of a scheduled restore?

is there any way of dropping a DB prior to a scheduled restore? I don’t think there is an option to do this but is there a simple way to capture the list of drops a drop them ahead of the restore starting?

2 years ago

brucquat

asked in Virtualization and Containers

streaming and intellisnap backups for vSAN datastore

In the following URL vSAN Support for the Virtual Server Agent with VMware (commvault.com), it is written “For Service Pack 11 and later, the Virtual Server Agent (VSA) provides support for streaming backups, IntelliSnap backups, and restores of virtual machines on VMware Virtual SAN (vSAN) datastores.”In the case of VMware vSAN, what is the difference between streaming & Intellisnap backups?Is the hotadd transport mode linked to Intellisnap backups and the NBD transport mode linked to streaming backups?Thanks & Regards

2 years ago

CVbackupByte

asked in Self-Hosted Q&A

Office 0365 backing up Exchange online, onedrive for business, sharepoint online, teams,

When I want to backup Exchange online, Sharepoint online, Ondrive and teams do I need 4 access nodes? There is little data in ondrive and teams can I use the same access node?

2 years ago

Hagar ElshentenawyBit

asked in SaaS (Metallic) Q&A

What are best practices to backup on prem servers to metallic azure hot storage?

We use metallic to backup our azure VMs using the metallic hot storage. Both are in east us. We have on-prem servers that are hosted on a hyper-v that we would also like to back up to the hot storage. How should we go about it? The on-prem location has a site-to-site with our azure environment. Should we create the gateway on an azure vm or an on prem vm? What about the proxy server? I would like to minimize costs as much as possible.Thanks in advance!

2 years ago

Rob SeidlBit

asked in Storage and Deduplication

Best Practice NAS configuration as Commvault library

I have purchased an HPE StoreEasy 1660 device for on-site storage of our Commvault backups. As I am working through setting this device up, a number of questions have come up which got me wondering if there is a “best practice” to follow so I can get this in an optimal configuration for Commvault backup storage.I am setting up a RAID 6 array. The device is running Windows Server 2019. What allocation unit size would be best? I have the ability to join this device to our domain. Are we in a more secure position if I don’t join it to the AD domain? I’ve got ransomware risks on my mind. Any other suggestions?

2 years ago

Someones

asked in Self-Hosted Q&A

Sap hana restore failing

We are getting below error while doing sap hana cross restoreSAP HANA Error[Could not figure out os username]... Os username is correct as well. Can someone help

2 years ago

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