Commvault Cloud Topics

Can any one share the package.  commvault v10 x86_64 linux package

Hi! Some time ago we set up Commcell dedicated to Hadoop environment. One media agent, one DDB (two partitions, hosted on local SSDs), deduplication block size increased to 512KB, disk library from few external SAN attached storage arrays. And it keep growing :) Few incremental jobs a day, writing ~10TB, synthetic full each 10 days. Without any performance issues so far. DDB Q&I ~ 500ns. Both backup and restore time acceptable. It’s kind of archive, not typical backup solution. Last month I was asked to disable retention, because ongoing migration activities. And it keep growing faster. I assume until 2PB on disk library by the end of year.  So wondering when I’d hit the ceiling for this setup? I know it breaks media agent and deduplication sizing, but until Q&I time are fine everything is acceptable? Or i would hit other limit? It need to survive until end of this year! :)  Some numbers below :

Hi..Sorry if this is a stupid question but how do I run a copy- only backup of an AG DB on a replica of my own choice?When trying to run them locally on a replica, the AG DBs are skipped...... Setting the additional setting, nBackupAGDBsViaActualInstance with an value of '1' doesn't seems to make a difference either.AG DBs are still being "Skipped from collect"..  The "Offload full backup job to secondary replica" found in the Command Center doesn't seem to let me specify on which replica to run the backup..  So how do I do this...? CVLT version: v11.24.29. Thank you,.. Best regardsRubeckDK

Hello All,I am planning to enable the App aware backups for the MySQL database and VM’ which has vRDM. In order to use the intellisnap, Do i need to create a storage array if i m using the native snap engines? If i use native snap engine, storage array and snap copy on storage copy will be auto created? If i use hardware snapshots then i believe storage array must be created before i enable the intellisnap with correct snap enginePlease correct me and help me to understand the app aware backups (Streaming & Intellisnap)

Hi,i have a question about DDB data verification on a Scality ring S3 cloud (on premise).We have around 800TB of stored data on S3.Today the ddb verification move on average 1000 TB every month (1.5X as the volume of data stored on S3 scality).We have set the DDB data verification option to “Quick Verification of Deduplication Database”it is possible to reduce the number of GET per month by changing the way DDB verification run?regards,  

HelloIAm using mongoDB cluster with 3 nodes. IT failes with that error “Volume List is Empty”Do you know about that issue?Failed to get array info. Please enter array info from Array Management. : [cvso_unsnapOneDevice:/dev/mapper/datavg-lv_data is not a Native Snap Capable Device]  225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::populateNodeAndTaskList(540) - Number of Secondary Shards accumulated=[1]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(354) - Secondary Shard Server => Shard=[MongoDbTestCluster] data=[/data01/mongodb/data] host=[gbmnct03.fw.garanti.com.tr] port=[29892]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(360) - secHost name = [gbmnct03.fw.garanti.com.tr]225783 371f7 03/22 15:37:16 11686416 MongoDbIDA::MongoDbBackupCoordinator::GetSecondaryDataPath(385) - secClientId  = [3155]

 Is there a report that you can run that shows the log in accounts currently in use by all the backups? 

Every time I send an auxiliary copy to tape, it tells me that the Chucks are not available for the operating system.  The end user put the MA installation path inside the drive where the backups are located, can this be the cause

Hello Team,Just want check the best practice of configuration for VM's scheduling policy. We have 250 VM's including critical and non-critical, Based on critical and non-critical the Server Backup plan is created. While creating SBP (server Backup plan)  the schedule policy automatically created and associated with SBP.Now we don't want run all the VM's in same scheduling time and will run batch by batch in different backup sub client jobs.Please advise the best way for scheduling option. Thanks and Regards,Anand

Hi,Does anyone know what sense codes CVLT interprets to start a drive cleaning job?We suspect that CVLT is starting tape drive cleanup jobs under unexpected and undesired conditions.The option “Set drive as needs on CRC errors” is not checked. In two days we got one new cleaning universal tape that expired. There's another one on the way. A new cleaning tape has 50 cycles. We have a Qualstar model RLS-87120 LTO6 with 5 drives.  There is no automatic/schedule cleaning at the Library side. There is drive cleaning schedule on CVLT. We would greatly appreciate it if someone could contact the developers and find out this information.  

Hi Community ,Is there any SAP HANA expert here ? We are facing below serious issues with HANA Production backup --Issues –When one of the mount path in library reaches its reserve space during HANA backup job , Instead of HANA backup routing to another mount path of the same library which has sufficient free space,  backup jobs goes to hang status . We have to finally kill backup job from Commvault as it never comes out of hang status or fail on its own , after killing the HANA backup job it creates hang session on DB which doesn’t get cleared on its own and requires a DB restart which becomes an outage for mission critical production database .SAP has clearly stated that this is not a bug with existing HANA version.Let me know if anyone has experienced same issue or aware about this issue with HANA Backups ?

I have had issues with installing Commvault software package 11:25:19 to any server in Azure.  The network team has ensured me that there is no port restrictions.  We did a test using Wireshark during the install from Commserve to the agent.  It drops the software on it just fine, however the we noticed ACK packets dropping off.  The main issue is the agent does not register with the Commserve.  This has caused me no end of pain.  My account has full rights on both servers, ports 135, 139, 445 and 8400 are open.  My account has full rights on the registry including HLM and and all sub folders.  The WMI has the correct security settings on CIMV2 also.  Here is a extract of the log that we are seeing.“8988  1     03/25 14:17:55 ### ### ### - Showing dialog : RunFirewallDaemonViewModel .......8988  6     03/25 14:17:55 ### ### ### - Skipping auto detection of HTTP proxy for interactive installation.8988  6     03/25 14:17:55 ### ### ### - Initializing firewall daemon

Hi, I can see activity on those files on one of my Media Agent servers without a correspondent job on the Commcell console.    Can someone explain to me how to “read” the lines above?

Hello team,V11/SP24One of mssql servers hit by ransomware and got rebuiltWe installed agent and enabled sql plugin on the new box, and when browse backup data via sql plugin(right click on database→ data protection tasks→ restore→ browse backup data | it kicks off sso and connect from there) and seeing the old backup data for the decomm’d server only and  for some reason, it keeps retrieving data/ job history from the old server that already decomm’d  tried:restarted cv servicesdisabled/re-enabled sql plugin old server still appears in the commcell, and licenses have been released and client name/hostname changed to XXX_old How to get sql plug-in to connect to the new server ?  ***old client id = 897new client id = 1015not sure why old client still appear in the log***CvSQLAddIn.log cut***32324 11    02/03 09:07:16 ### ### updateCvProfile - Updating the profi

We just started using Metallic to backup SharePoint online.  We tested 17 sites.  The jobs are complete, but a lot of data is missing.  Did anyone else experience this?

Hi Community,When we install the Commvault agent on any Linux or Windows Client.What permissions or roles does it need on the host in order for backups to work? Regards, Mohit

HiV11 FR24I have to setup a new plan for Office 365, as we setup a plan when we retired a Media Agent a while ago as a ‘Plan Type’ - Server and not ‘Office365’ Now I have created a new plan, but not migrated any jobs - as at no point did it ask me what Disk Library that it should write the backups to Which library is it going to use and where can I configure it? I do have an Access Node - but that has no library I’m very confused, as I rarely use the Command Center and this is in effect our first plan Thanks for your help Mark 

I followed the procedure described on the documentation and noticed that the command ./cvsecurity.py enable_protection -i InstanceIDdidn’t add SELinux context to one of our mount points. This mount point hold a valid mount path from Commvault. I think a tab character between “timeout” value and the last two “fields” (fs_freq and fs_passno) messed up things.     I ran the command again and the Commvault command skipped all of the mount points. Do I have to add it manually? 

I want to restore oracle table space.i don’t no RMAN-20208 oracle state : OPENtablespace EXAMPLE offline What should i do?  Thank you

Hi V11 - FR24 Due to an incident, where the cause was that a client was still on V1 indexing - I thought I would look into updating to V2 my old remaining clients Is there an easy way to get a listing of V1 clients? Many thanks

Hi, i have more tape mark FULL, but if I see the contents, tape have more data expired and only 3gb not expired!It’s correct that tape remains FULL until everything data has expired?I can work around the problem configuring Media refresh? if this is solution i see on my copy of storage policy and the flag on tag media “Enable media refresh” are greyed out!!Thanks

Hello all, I have an auxiliary copy with deduplication running to a Glacier and i would like to run a DDB Verification on it, just to see an estimate cost for future verifications.What i would like to know is how do i use the workflow Cloud Storage Archive Recall for every job id that is referenced in that DDB, since in the workflow window it makes me choose a backup job id. Kind regards,Jmiamaral 

Hi Guys, I hope everybody is fine !So I ran a health report on my Commserve and on the “DDB Performance and Status” section in the “readiness” column, it shows: Needs resync.When I try to resynchronize the DDBs from Storage Resources→ Deduplication Engines,  the “Synchronize All DDBs” is grayed out.The DDB status is showing active.Does it mean that as long as it is online I can’t run the synchronization, or I missed something? Thanks !

Hello Team Do you know if there are some plans to introduce CBT for VM backup of Google GCP VM instances? Kind regards,M.

Hello guys, We plan to upgrade the CommServe from SP16 to SP24 with a hardware refresh (Install it on a new server).We’ve found the procedure on the documentation, but one of the steps got us confused. On the “Preparing the Old CommServe Computer for Shutdown” in step 4, it is stating that we have to install the latest Commvault Service Pack.   Does that mean that we have also to upgrade the old CS (Actual CS that is running) which is now SP16 to SP24 before installing the SP24 on the new server ? Kind regards.