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Q&A. Technical expertise. Configuration tips. And more!

9304 Topics
J
Vaulter
Juan RosasVaulter
asked in SaaS (Metallic) Q&A
Why are my Exchange backups so slow

I’m running my first Exchange backup and it is crawling. I have not changed anything because I don’t want to make it worse. Any ideas?

2351
B
Vaulter
J
Vaulter
Juan RosasVaulter
asked in SaaS (Metallic) Q&A
How do I perform restores of individual items from Metallic SharePoint backups?

I need to perform a restore for an individual item from my Metallic SharePoint backups. How do I do this?

421
B
Vaulter
J
Vaulter
Juan RosasVaulter
asked in SaaS (Metallic) Q&A
How do I perform restores of entire Sites from Metallic SharePoint backups?

I need to perform a restore for an entire site from my Metallic SharePoint backups. How do I do this?

691
B
Vaulter
J
Vaulter
Juan RosasVaulter
asked in SaaS (Metallic) Q&A
Do you have any guides or walkthroughs for configuring Metallic SharePoint backups?

I’m looking to set up my SharePoint clients within Metallic. Do you have any resources for that?

501
B
Vaulter
C
Bit
commvaultBit
asked in Self-Hosted Q&A
Archive deletion for Oracle DB backup to be disabled from Commvault

I would like to ask some opinion on this option.   Upon the request of our Oracle DBAs in our small company we are disabling the Archive deletionwithin the Oracle database backup. We will let our Oracle DBAs manage the Archive logs including the deletionI would like some opinion/points on this before we even proceed.   I am not an Expert in Oracle and would like some advice Any help is appreciated 

9102
RubeckDK
Byte
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
Do you have any guides or walkthroughs for installing Metallic SharePoint backups?

Do you have any guides or walkthroughs for installing Metallic SharePoint backups? What is the difference between the Express and Custom installs,

341
Sarahy
Vaulter
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
My Teams backup is failing with “Failed to populate hosted content for conversation item"?

A Teams backup fails with the following error message:"Failed to populate hosted content for conversation item"Any idea what that means or how to fix it?

2741
Sarahy
Vaulter
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
Do you have any guides or walkthroughs for restoring individual items in Teams via Metallic?

Someone deleted a few files within a Team that I need to restore. How can I do this?

141
Sarahy
Vaulter
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
Do you have any guides or walkthroughs for restoring entire Teams via Metallic?

I need to restore an entire Team in MS Teams and am unsure how to do it.

161
Sarahy
Vaulter
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
Do you have any guides or walkthroughs for configuring Metallic Teams backups?

Do you have any guides or walkthroughs for configuring Metallic Teams backups?

221
Sarahy
Vaulter
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
Do you have any guides or walkthroughs for installing Metallic Teams backups?

Do you have any guides or walkthroughs for installing Metallic Teams backups?

231
Sarahy
Vaulter
H
Vaulter
HolowEdVaulter
asked in SaaS (Metallic) Q&A
Can I restore individual files from OneDrive users via Metallic?

Looks like someone deleted a few important files from their OneDrive and I need to restore it. Any instructions out there?

461
Sarahy
Vaulter
K
Bit
katmanBit
asked in Developer Tools, Integration and Automation
user authentication in workflow

I want to user authentication when sending mail in Workflow. how can i set?

2983
K
Byte
christopherlecky
Byte
christopherleckyByte
asked in Developer Tools, Integration and Automation
How does one determine how a workflow was called at runtime?

I have a workflow that can be run by hand or called by another workflow.I need to be able to determine how the workflow was called. Does anyone know how to determine this?Thanks.

967
christopherlecky
Byte
J
Jeff78
asked in Self-Hosted Q&A
File System Agent issue on Windows, Optimized Scan fails

Hello I am wondering if anyone has any insight as to my issue.Backs up for failing for one drive(D) on a windows machine.The error is below:Optimized scan could not complete scan on volume [D:\] as the database processing reported disk full error. This volume has [87591624704] bytes of free space available. SQLite is using [C:\Windows\TEMP\] as the path for its temporary usage, and this volume has [33618767872] bytes of free space available. Here is the logs:80  500   11/30 01:59:56 1397513 CWorkerBasic::ProcessDCError(4395) - DC DB processing interrupted due to SQLite reporting disk full error when scanning volume [D:\]; This volume has [102383620096 bytes] of free space available; SQLite is using [C:\Windows\TEMP\] as the path for its temporary usage, and this volume has [57228607488 bytes] of free space available1880  500   11/30 01:59:56 1397513 CWorkerBasic::ProcessFoldersFilesAndHardLinks(2136) - --- 134:45.645470 DatabasePath=[\\?\Volume{b9177a39-0000-0000-0000-100000000000}\Sys

12181
Mike Struening
Vaulter
F
Bit
Fabrice LEFORTBit
asked in Storage and Deduplication
Reducing data retention (Aux copy)

Hi all, I start on this community, so thanks about all help you can give me. Near 2 years ago, we make a mis configuration on our infrastucture.Result : We have datas on Tape, which have bad data retention date.When I modify the retention date of jobs, I have 2 different behaviors :When I increase retention date : COMMVAULT show the right date When I reduce retention date : COMMVAULT don’t make any changesWhy ?How can I expect that datas expire at the right date ? My COMMServe is in 11.24.21 Thanks in advance

3154
Mike Struening
Vaulter
antonio
Byte
antonioByte
asked in Self-Hosted Q&A
Disable Maxtransfersize MS SQL Backups

Hello everyone,I’m backing up a MS SQL Server, and a DBA asked me to disable the maxtransfersize of the backups.Taking a look at the configurations of the Subclient I found the option to disable the log consistency check, and I checked the box as you can see in the screenshot below:My question is with this box checked, the maxtransfersize will be disabled too? Or do I need make anything else to disable it? Thanks, 

4183
S
Vaulter
D
Bit
dsanderscogBit
asked in Self-Hosted Q&A
backup azure blob storage account

anyone give me a quick idiots guide to configuring a backup of an azure blob storage account from start to finish. I have an onsite commvault hyperscale configuration with 2 media agents in azure. I believe  i need to install the cloud apps software onto a host but should this be on one of the media agents in azure ? Tried following the guide and can follow bits of it but could do with a single list of steps do this then do that and so on ...

7291
Mike Struening
Vaulter
M
Bit
MoonBit
asked in Self-Hosted Q&A
clbackup high cpu usage

clbackup causing high cpu usage

92141
MichaelCapon
Vaulter
Henke
Byte
HenkeByte
asked in Storage and Deduplication
Workflow: Cloud Upload and Download Throttling Control

I’ve used the subjected workflow some times and it’s working.However when I looked at it today it seems it was changed @ some point in time.The documentation isn’t corresponding to whats shown in the GUI.It seems that it’s not possible to target a specific cloud library any longer.Is it just on my installation this has changed, or anyone else seen this?Screenshots provided below.//Henke

2588
Mike Struening
Vaulter
George
Byte
GeorgeByte
asked in Storage and Deduplication
how to create metallic license library capacity dashboard widget

We have CommVault Complete licensing and also Metallic Cloud Storage Service (MCSS) licensing. However, the Command Center dashboard lacks a widget for Metallic. Can someone share how to add a widget that would display the %used of a library? This would effectively show MCSS as a % of licensed use. The existing Current Capacity widget only shows the % of licensed Complete usage, not the % of storage used; the MCSS library falls into the latter category since MCSS is not a “Complete” accounting of backup potential, it is an actual % of backup used. From dashboard:From Storage>CloudSo it would be nice to see the cloud library as a pie chart, similar to the complete licensing in the Current Capacity widget. How do you make widgets and put them on the dashboard?

1135
George
Byte
D
Byte
DennisByte
asked in Self-Hosted Q&A
Maintenance Mode / Activity Control

Hi,we use Commvault Simpana 11.20.Is there a posibility to set a matenance for the complete commcell or only for every media agent?RegardsDennis 

8461
S
Vaulter
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
What is the difference between Operating Instances and Virtual Operating Instances?

CommVault License Summary Report shows CommVault Complete OI Licenses. 

30053
S
Vaulter
S
Commvault Certified Expert
ShaneCommvault Certified Expert
asked in Self-Hosted Q&A
Disable SSL and TLS 1.0, 1.1

Hi All, Our customer scanned 8403 on our Media Agents and detected that these ‘prohibited’ protocols are in place and causing alerts on their end.Is it possible to disable all except TLS 1.2?Many thanks in advance.

823425
C
Vaulter
G
Byte
gary mcneelyByte
asked in Self-Hosted Q&A
Linux FSA install question

 Its been a while since I installed a Linux FSA on a client, my question is;I want to install the Linux FSA on a client but I dont want the client to have access to edit or change other user groups. Just want it to perform backups of the Linux client.Having said this what items should I uncheck in the Permission details  

801
G
Vaulter
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