Commvault Cloud Topics

Hi, In Command Center I have created an Office 365 app for SharePoint backup. I left basically everything default and configured 10 Azure Apps and 10 Service Accounts for backup.The backup, although very slowly, runs. Schedule is default (daily 9PM), I created 1 Office Plan and 1 Server Plan However, I notice the backup uses only 1 stream. What can I do to make the SharePoint backup automatically use more streams, or how can I divide the SharePoint sites (5000+) in something that would be similar to the SubClients in the CommCell Console? Again, I have not used the CommCell Console, only Command Center,Thanks!

Hi Community - We have a circa 2PB Cloudlin currently writing to AWS S3.  Our customer is asking if we can migrate this data into Azure. Has anyone out had experience of the best way to accomplish this - I am thinking doing this using AUX copies is going to take rather a long time to copy 2 PB!!

hello, i am trying to livebrowse guest file and folder.The client is a Linuw machine. My media agent is windows and I use a ec2 instances linux machine as a FRELI have this error messageBrowse failed due to error while mounting virtual machine: Failed to attach volume.What log file I have to check please to get more details.Thanks ! 

Hello,I have enabled SSO on commserve. Today when I try to connect, it is stuck at :  Logged in. Initializing UI  I have restarted services.How to force to connect in local mode to troubleshoot ?Thanks !

Hello Team, We are not able to logon Commcell console due to SSO admin locked. We don’t have any accounts to logon.Please advise how to unlock the admin account.Regards,Anand K 

Hi, I am just wondering for 0365 backups, Exchange and Teams etc, is there a point for having them go off to tape if they are seen as forever incrementals? Thanks

Hello.Have anybody information will VMware Cloud Director v10.3 supported at 11.26 FR?

Hi Can anyone also help me with this error, “Description: Unable to connect to client [Media Agent] to execute [VSAAppNotifier]. Please ensure that all iDataAgent software is properly installed. Also check network connectivity and if this product's services are running.” All services are running well on the Media Agent, so I really don’t know what else to do about it.

I need the ability to permanently delete emails from an Exchange backup.  Beyond removing indexes and making it unavailable for recovery, I need for the data to be completely wiped whether by overwriting the emails in question with zeroes or rewriting the backup image so the data in question is no longer present in the backup file.According to the docs - https://documentation.commvault.com/11.23/essential/110998_deleting_mailbox_items_folders_or_messages.html and https://documentation.commvault.com/11.23/essential/104288_deleting_mail_messages_in_exchange_mailbox.htmlIf a message is deleted from mailbox it cannot be recover

Hi,I’m failing to enable Dash Copy. How do you about this.? And also how can you tell if dedub is enabled  on your comcel

I have 5 years of retained data. Is there a report that can breakdown retained data by year?  I’ve tried a job summary and the Data Retention Forecast report but it does not give me the details I’m looking for.

Hi guys ,is there a report/graphic which tells you how many jobs, sub-client or stream running divided by hour?for example from 20 to 23 how many jobs, sub-clinet or stream were running.Thanks       

When backing up VM (on VMWare) with SQL, event log is filled with error:The device, \Device\Harddisk4\ ……. is not ready for access yet. At this moment only IntelliSnap is enabled and under Backup Options, File system and application consistent backup selected. Any suggestions? 

Need to know do the Commvault support RedHat OpenStack backup

I have 2 mailboxes that are consistently failing.  I have run the backup individually on them and they have both failed and the logs are showing the following error.  Failed to process mailbox. Error message [The server cannot service this request right now. Try again later.]]  Any ideas? Thanks

Right now the synthetic full backup on CIFS Share backup with IntelliSnap is not supported. Any way that this can be enabled? 

I just had to have my NVME card replaced and now I need to build a new vg and lvm’s for ddb & indexcache. Is anyone aware of a file under /opt/commvault that may show me how those were created by the install scripts?

Is there a way to create a roport using powershell that includes the backup size. I've tried pulling information but all I see is application size, size on disk etc.  I need to do this for physical and virtual machines. 

Hello,We did notice that when we login to web console and when we click Command Centre we got all blank page. We did try to restart Commvault cell even all server, but still was unable to see it. I did opened the case and hope the support will find what is a problem.Regards,

We are currently preforming a DR backups to On-Prem (multiple locations) and CV cloud. As viewed in cloud.commvault.com it appears that we are limited to only 5 iterations of the CV DBs. In “DR backup” options we have 20 set, but that seems to only be On-PremQuestion> Is there a way to expand the amount of CV cloud backups retained? 

Hi Fellas,I have some questions about the Splunk’ s data backup. According to the documentation Commvault can take backup Splunk Indexes. But the Splunk has some specials files called “hot buckets, warm buckets, cold buckets, frozen buckets”. Can we take these backup with the Commvault ?We especially want to take Frozen Buckets backup. Anyone has know any information or suggestions ? https://documentation.commvault.com/11.24/essential/111273_splunk.htmlhttps://docs.splunk.com/Documentation/Splunk/8.2.2/Indexer/Backupindexeddata  

Hello Guys! Is anything known about this problem?Also reported to me a blank page problem when loading into Admin Console, the problem started to occur after upgrading the environment from SP21 to SP24.21.Please let me know if any suggestions regarding this problem have already been found. Thanks,Kamil

Hello Commvault Community,  I need help with data pruning issue after Seal DDB (every 3 months) - micro pruning is disabled, but jobs shouldn't be held for that long anyway. (screen1.png) Micro pruning is disabled due to the cost of operations in the Cloud Storage.As I remember correctly, Commvault also recommended disabling micro pruning on the cloud library. We have generated a Forecast report, where some of the described Jobs are actually kept by not being copied to Secondary Copy, but it's about 30TB, and for example (screen2.png) it says that the data is 126TB within one of the Sealed DDBs. There are several such databases and a total of about 600TB of data remains in the Cloud, which should probably be deleted. I am asking for help in solving the problem. Screenshots and Forecast report are attached. Thanks & RegardsKamil

Our data aging jobs are not completing correctly.  all indications are it’s Oracle but has anyone got any advice about what to ask.Apologies am a newbie here.

Hello there,I’m have a minor issue, I cannot delete unused Mount Path, since it’s used by DDB. There’s a few of MPs under Disk Library dedicated to this DDB. In the DDB properites I can only remove whole Disk Lib, which is not the point.  CommCell says that in order to delete this MP, I need to delete each Storage Policy Copy which is referencing to this Disk Lib. It’s not an option neither.   Logs are saying something similar: EvMMConfigMgr::onMsgConfigStorageLibrary() - Error [470, Mount path is used by a Deduplication database.] occurred while deleting the mountPath[xx] ###### MLMMountPath::deleteMountPath() - :mlmmountpath.cpp:6170: Failed to delete mountpath [xx] due to error [470, Mount path is used by a Deduplication database.].###### MLMMountPath::deleteMountPath() - :mlmmountpath.cpp:5593: Failed to delete MountPath from database for Id [xx] due to error Mount path is used by a Deduplic