Commvault Cloud Topics

Hello,I am running CommVault V11SP20.55.I want to deploy FREL servers with Ansible  but I do not found the keyword to change the root password during installation, this the playbook which I use:If anyone can help my will be great, or do have anyone the initial password which is in the OVA configured?thanks in advanceregards Jürgen

Hi team, Any one of you see the below error during VSA backup and have any fix to resolve it.Error Code: [91:113]Description: Unable to read the disk [[xxx-xxx-vsan] 14a57660-80d1-fa35-41cc-246e96388498/abn-xxx.xxxx_4.vmdk] for virtual machine [xxx-xxx] on Host [yyyyy]. [One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774), Failed to ReadCurrVmdkFile (W32.774)]Source: zzzz, Process: vsbkp Thanks 

I have servers (VMs and servers with agents) that are being decommissioned.  The request from my boss is to do a full backup and keep it after the server is deleted.  The VMs are in a subclient and I am worried that their backups will be deleted if the VM is removed from the subclient.  Similarly, I am concerned the backups will be lost if a SQL agent is removed.  I am looking for some documents  or advice that can guide me through this process of removing a server from the backup schedule while retaining the past backups.  Then comes the question “How would you restore a backup of a decommissioned server?”Any help for this newbie is appreciated.

Hello, EveryoneHow are you, today?I have a problem i am trying to resolve. I don't know if anyone can be of help.So, this customer has a tape library with 3 drives but 5 slots. They had 3 existing 3 drives which is running fine. They just added 2 more drives to be configured. I have been trying to detect and configure the drives but i can see them (it says undetected, unconfigured). It says SCSI adapter has been removed, Please go to property page to select the right scsi. Can you help, please? Eventually i detected and configured one of the drives, but can’t detect the last one. During the detect an configure scan, the 5th drive shows but in the data path and library, it does not show.

We have a legacy setup wherein a share is both archived and backed up utilizing different sudo-clients.  There is a sudo-client to take intellisnap backup; and then there is another sudo client which runs archive job on the same location.  I am a bit confused by this setup.   What is archiving actually doing?  My understanding was it would create a stub and move the data from primary storage to the MediaAgent saving some space on the primary storage and the backups would be smaller.Also when we restore the backups would it restore the stub or actual data?  Also what happens during the restore/recall of archive; does stub gets replaced by the files and would that mean that the if there is another client running backup on the same share; it will capture all data rather than stub;  Setup: Netapp Share: NetApp 9.84 Cluster-ModeSudo client ZCluster1:  Snapshot backup runs (Intellinsnap); backup copy goes to the MA

We think that there is no real benefit for the Commvault to deduplicate Transaction Log data. Maybe some compression benefit, but today we deduplicate practically everything. I started another topic (Difference between Incremental Storage Policy and Log Storage policy) to ask about the differences between Log Storage Policy and Incremental Storage Policy. The idea is to have a specific Storage Policy for Database Agents Transactional Logs with deduplication disabled. By examining some backups jobs, we noticed that Savings Percentage comes entirely from Compression. Due to its nature, It seems that there is no gain when deduplicating variable data like Transactional Logs. By disabling deduplication for those data, in theory, we can keep DDB smaller and reduce Q&I times. Am I right?  

Hi,One of our customer is using Dynatrace as monitoring tool and he asked if Commvault can be monitored by Dynatrace. I did not find anything in the Commvault documentation. Thanks for feedback. Regards

What is the difference between Incremental Storage Policy and Log Sorage Policy? And Which one should I use with PostgreSQL Incremental Backups? We know that Incremental Backups are translated to Transactional Log backups.   

What is the best procedure and practice to backup 25TB Oracle db server in lesser time using commvault?

Hi,I’m looking for a statement or write-up state that commvault CCID is unique for customer. Any Commvault customer backup data cannot be read by different CCID. Something like their data encrypted or tied by their CCID. Thanks.

Hi, in the documentation, we can read “The Virtual Server Agent for Amazon creates crash-consistent backups of all instances that are selected for a subclient.” I would suppose that to have an application consistent backup of an Amazon machine, we need to install the specific Commvault agent(s) on the Amazon machine? Thanks.

Can the use of source-side disk cache theoretically reduce the DDB lookup of data protection jobs? Clients and MA are on the same LAN.    

I am doing an installation of a commvault infrastructure and I have blocked the local admin user of commvault, now I have to wait 24 hours, is there any procedure to be able to unblock it?

Hello guys, The Customer asked me the following question: “ I ldeployed an additional Command Center server - Webconsole. The server is in the DMZ and I really need to hide any other components than https: //x.x.x.x/webconsole.So, for example, that https: //x.x.x.x/adminconsole should not be available.This server will be an Edge Drive proxy server.I tried to change parameters in Apache files but after restart all settings return to default, i.e. after typing https: //x.x.x.x/, I automatically want to get to the link https: //x.x.x.x/adminconsole.” Is there any way to change the default https: //x.x.x.x/ url redirection from https: //x.x.x.x/adminconsole to https: //x.x.x.x/webconsole? Rgds,Kamil

Hello guys, I’m trying to delete/remove a Schedule Policy under a Subclient, but the option for removing, is not enabled:I try to run a Decouple, but I received this message:I need to remove the Schedules so the VSAppware can run with no problems. I think that I’m doing something wrong, but I can’t figure it out what it is,  .

This Custom QI Time Alert is not working for me https://cloud.commvault.com/webconsole/softwarestore/store.do#!/137/681/12839  I change the MMCONFIG_AVG_QI_TIME_LIMIT_CRITICAL_EVENT_PERCENT to trigger alert   the alert returns  Alert Rule Name : Not Applicable                SIDBStoreId : Not Applicable                SIDBStoreName : Not Applicable                StoragePolicy : Not Applicable                CopyName : Not Applicable                MediaAgent : Not Applicable                DDBPath : Not Applicable                QITimeInMilliseconds : Not Applicable                Condition Cleared: : Not Applicable

Hi, In an MSP Commvault environment customers connects through a Network Proxy (Portal) and the CS is protected behind FW’s and layers of security. A customer want to login with SSO authorizing to their Azure AD. Is this possible and if so, how can I accomplish this without compromising security. Regards,/Patrik

Can I use cv agent from 11.20.67 to my Client that will be going to add to Commvault  with version11.20.46?

how to deal with DFS backup, I have multiple servers replicating data between, right now the dfs shares are backup using \\unc\path from windows subclinet but many files are skipped. I’m surprised that there is no DFS client option to backup shares from multiple servers. If I deploy the agent all servers consumes my license and backup the same data multiple times   

I had have read all CommVault documentation, made a lot of test/API requests as well, but I did not found way/module/API REST how to get information about Backup Job Attempts (only via reports)... I found curl -X GET "https://server/webconsole/api/Events?jobId=14285647" -H "accept: application/json", but all items are regarding Events Details. And I am still looking for any information about full backups attemps, can you advice me which PS module's part or API request is it ? regards,Juraj

Hi,We are planning to change the setting of our current Commvault Server transport mode from Network to SAN based.However, when I check the manual, it says the SAN transport mode must a physical Server as the Proxy Server to back VMsThe fact is, we have been using Netbackup environments at somewhere else for years where the master / Media Servers doing VM backups are Virtual Machines but with HBA cards directly presented to them, so that all the datastores are visible to them. So, I’m just wondering why many backup software vendors (like Commvault) don’t support the configuration of using a Virtual Machine as the backup host for SAN (transport mode) backup VMs ? Thanks,Kelvin

I just configure Azure blob backup and tested restore. I have to search file manually if I know the detail path and file name. I have more than 10 millions file on container, could you guide me how to search file from backup image

Working on hardware and OS refresh. My first shot was to attach new machine to LiveSync (already has active-passive configuration present) allow it to sync and make new one active one. Is it possible? Or better follow Commserve hardware migration procedure? Not sure if OS (Windows 2019 vs 2012)  and SQL (2012 vs 2016) version mismatch would allow me to do so? First attempt was not successful, as failover instance is not able to communicate with other nodes. Throwing  “Failed to get current active node from config file for node” errors. Don’t want to wast time for troubleshooting  as it may not te supported at all. 

My question is this.  I have a single VM Backup subclient that backups up 5 VM’s.  One of the VM’s I would like to remove to lower my total backup overhead.  I can not delete the “Job” because there are other VM’s in it.  I just want the 1 VM removed from all backups and removed from the overhead of our license. I understand that I can wait for the "data aging” to happen on the jobs but we hold them for over 1 year.  And these VMs make up almost 9TB which is why I would like to remove them without waiting. Please feel free to ask any questions I would be happy to explain more. Kind Regards,Pauul

Hi I would need feedback on the impacts of enabling Commvault harware encryption on LTO.- Slowdowns ?- CPU load ?- Volumetry in addition to be expected ?- and more…Thanks a lotregards