Commvault Cloud Topics

We have two clients that we are backing up which are taking up a huge amount of time to back up. Commvault confirmed its not the backups but the data traffic that is causing extreme lengths in time to back up. My networking team cannot go any further to increase the throughput for data. Brought this issue to my management and suggested to have a normal backup happen to the client on a daily basis and with a weekly full but the difference is to only have the backups not backup anything 45 days or older. Then once a quarter do a full backup of everything (including all the 45 days and older)This runs into an issue because I don't know how to setup another default subclient on the clients in order to generate a quarterly backup. I know normally this is all resolved if we have Commvault deduplication, but my companies motto is work harder not smarter and decided its to costly to have this option. Is there a way to get this results of:daily/weekly/monthly backup with only d

We are in the process of the Mediaagent hardware refresh so while procuring the hardware specifications, I am wondering is it ok to create 2 separate ddbs (one for disk library and one for cloud library) on a single hard drive?Please advice. Thank you so much.

Is it possible to change the Font size of icons and client names in the CommCell Browser ? 

Hi allWe have a customer that has an Isilon for disk storage.Backup speeds are ok, but DASH to DR or Copy to Tape speeds are terrible. “Last night’s” backups copy to DR at no more than 500GB/hr, if we’re lucky and copy to tape speeds do not exceed 200GB/hr.Index and DDB are on NVME and tested fine.Fallen Behind Copies are literally years behind.Both Commvault and Isilon have checked it out and cannot do anything about it.We did spec Hyperscale before implementation but we were overruled and now I sit with this issue. Very frustrating. Has anyone experienced dog-slow Isilon restores, DASH copies or Tape copies?How were you able to overcome this? It’s gotten so bad that we are going to ask Commvault to either try help us fix it or reconsider certifying it as a DL destination.

Hello CC I have an issue in our CommCell where when I look at the restore job history for a database client and if i right click on the restore job and choose “View restore Items\All or Successful, Failed, Conflict or skipped.  it brings up the window “Restored Files” as if its going to show the Items then it says No results found” OK.  This is a recent thing and its a pain as it means if certain databases failed or skipped or all passed  then we cant go and see which ones were passes or fails.  the whole window is blank. Any help, guidance or if anyone else is getting this would be most helpful. ThanksTonyQ

 Hello, I have deployed a client using a custom package through ansible.the dba run the backup automatically with database third part tool from the client.  when the Oracle instance are discovered, There is no storage policy associated by default, I have to associated it manually for each instance, or, maybe it is also possible to add a general Storage policy here when I right click on Oracle  I am trying to find a solution to add the storage policy from the client with qcommand, API or someting like that. 

Hi All;What could be the reason very hight CPU utilization after only start services CV. This is server with 10 x 2TB disk and millions small files. This is fresh installaton (version 11.20.40). Regards;Pawel

I renamed several clients last year, moved them to another client group renamed the client name and display names but the data has still not aged off..My question: is the reason its not aging due to the client and display rename ?  

Hello,We have deployed in production Commvault infrastructure since 1 monthActually I am reading the reports and try to correct some errors  The server mentionned is an media agent. It is not using Deduplication, it is handled by storeonce.Any idea on what to check please ? also, is it normal that only after 1 month Commserv Database is fragmented Thanks 

Hello, I need to change the local path to network path.1 ) Can I modify the path directly, or should I verify somethings before the modifications ? 2 )Should I put the path like thisZ:\Share\CS_DRor\\server01\Share\CS_DRThanks !

How do I keep the tabs open if I click onto another item in the CommCell browser ?For exampleI want to keep the client computer groups and client computers tabs open and next to one another  

when I look at the aux copy job status it reflects total data to process as 14.49 TB however when I right click on the storage policy and select Media Not copied the total amount of data is less then 300GB...does that mean the deduplicated data to aux copy is only 300 GB?Also, as the Aux copy utilizes a DDB at the secondary location the data copied would be less than 300GB?

Aux copy job shows running after operational window.The aux copy job stops running at 7am due to blackout window then Automatically resumes and the job is killed by the System ( reason the job has exceeded the total running time.)The answer I am looking for is does it pass traffic after the blackout window is in place  

Hello,My Technical Security Team want to run a vulnerability scan of the MongoDB on several of my Commvault servers. They need some form of credentialed access into these databases? Is this possible or are the MongoDBs purely for internal Commvault use?RegardsFergus

Hello,My Commvault environment is v11 SP16.On a lot of my servers, Java is installed in C:\Program Files\Java.Does Commvault rely on this or does it use the JRE within the ContentStore folder?Thanks in advance.RegardsFergus 

hi guys, we have an issue with one of our Oracle VMs. The VM is not really big, the backup data is 1-2 gb in size (size of application). Compression rate is ~70%.96% of the time the backup is in read phase. The backup take around 30 minutes. The disk is really busy inside the VM. When the backup starts we see 20-30k read IOPS and 100% busy state, which I can’t explain. We can see it on full backups and on incremental backups of the default subclient.We already limited the read throughput with the RATE setting inside CV to 250MB/s. (before we saw 800-900 MB/s read). Anyway, this do not help with the high read IOPS at the start of the backup. We see this high IOPS for 30-60 seconds and then it falls to 500-1000 during the rest of the backup.Anything we can do to limit the READ IOPS in this case? What is the reason for such high read iops for this small database? What exactly is happening at the start of the rman backup? On the backend storage I can not see any bot

Hello friends,I have two questions, maybe more of one statement and one question.It’s still true that if I change the encryption in a stg policy copy it’s only new content that get’s the new encryption and any older will keep the original encryption. Am I right here?Currently we have the setting “Do not deduplicate against objects older then” 180 days enabled.Retention for the policy is lets say 730 days.If we where to change the encryption for that stg policy copy, it would take 360 days before we would have no referenses to the “old” encryption? Or would there be jobs with the “old” encryption throughout all 730 days?Not sure I describe the question in a good way.. BRHenke 

Hi All,I have an issue when adding a OneDrive cloud storage.I am configuring via CommCell Console. If I enter Application ID, Tenant ID and Shared Secret and then click the Detect button I receive an error “ ### EvMMConfigMgr::onMsgCloudOperation() - Failed to check cloud server status, error = [[Cloud] The requested URI does not represent any resource on the server.  Message: Invalid hostname for this tenancy ”Commvault support answer is “The cloud vendor should be able to help you with the right URL. This is outside Commvault unfortunately ”.Does anybody have any experience using Microsoft OneDrive as a cloud storage?Thank you,Lubos 

Has anyone who has recently upgraded to MR34 (11.21.34) and using Application Aware VM backups having issues with the VSAAppAwareBackupWorkflow job Failing at “update app aware status for VM2” task? Error messages showing  “com.microsoft.sqlserver.jdbc.SQLServerException: Column name or number of supplied values does not match table definition.Source: , Process: Workflow”If you are also facing this issue have you any workaround/temporary fix?

Hi All, Recently I gone through some of the great discussion about Plans in the forum and also tried the same in our environment. But, at few areas I struggle to figure out the solution and looking helps.I understood that Synthetic Full backup schedule is automated and it run for every 30 days. But, where can modify it according to my environment. How the data aging will be impacted if I haven’t enabled the Full backup option How can I create a Plans for OS specific  and how to restrict the windows or linux client should be added into that Plan like schedule policy. How can I enable the 1-Touch recovery option at plan level How can I schedule a AUX copy as I couldn’t find option for sync copy. By default it takes 1 cycle for all the backups. How can make into 0. Because in our case, we have daily INC and monthly Syntactic full backup and there is no full for VM/FS agents. How to split up Backup Windo

We have four Exchange servers. Each DB has a passive and active copy with them being on different servers. We installed the media agent and a backup disk on the exchange db server. Usually i know what DBs are passive on each server so i setup a subclient on each one so the back up will run from the passive disk directly over the SAN to the backup disk without using the network. However sometime exchange admins will do patching late at night and the DBs will failover and they wont fail them back til later. when this happens the db backups are much slower. I want to avoid this by configuring each subclient to only backup the passive DBs that are on the same server as the media agent/backup disk. my goal is to never run backups over the network even when DBs are failed over to other servers. is this possible? 

I tried to get some Information similar to the Health Status Dashboard by Rest API.I only need the overall Results and not all details.Is there any endpoint which i can use to get it?

Hi all. Any one who can explain how the Install Windows Updates Workflow works? I have a MediaAgent which does not have internet access or access to any other windows update service, can I use the workflow to update this MediaAgent with windows updates, or does it need to have access to the internet to get this workflow to work? Thanks-Anders

Is anyone out there taking CommVault data and either pushing it to… or pulling it from Service Now?  I would love to take the reporting capabilities of Webconsole and put them into Service Now inside of my asset management space.  I’d love to be able to build a space inside of Service Now where my customers can get their most FAQ’d questions that they ask my team.  The biggest issue we are having in this is the lack of support for integration from CommVault itself.  Only since FP21 does CommVault allow multiple CommCell support but there is still no internal integration between CCID’s for a singular repository of “fact” that could then be queried against.  In fact the only way CommVault has gone on record to support this endeavor is to setup a MID server contact for each CommCell and then force me (customer) to support all of its integration.   In my opinion, all of this could be avoided if webconsole was able to be integrated with Service Now where webconsole would do

So the ticketing service is kind of being slow with this process, and i want to know if I can do this on my own. We have an alert for No Index Backup in the last 30 days. I don't know why they are not storing the index information on the media agents but storing the index data to tape. How do i get a client that is on this list for no index backup to get the index to backup to the media agent so i can get rid of this list?