Commvault Cloud Topics

We have many branch offices with auxcopy jobs running regularly onto a local standalone tape drive.As we don’t know exactly when someone is swapping the tape on site, the schedule runs continous every two hours.This results in many jobs in waiting state with “Media is already assigned” messages which also appear in our Event reporting for these jobs every 5 minutes.Besides the reporting I got told (and also verified) that the drive constantly ejects the tape and pulling it back every 5 minutes in which results in additional wear. I was wondering if there is some option to just stop the job if there is a full tape already detected in the drive.I tried out some options like “Do not attempt to load ejected media” or “check for media change in drive every X minutes” but nothing seems to impact this behaviour. Is there something I am overlooking here?

Hello We are using Exchange Mailbox archiving with +10 year retention. For a couple of years we have been using Content Indexing for these jobs, but it’s not needed any more. We have disabled CI and it’s valid for next archiving jobs, but how to clean up previous Content Indexing entries (without deleting archiving jobs)? We would like just to free up space on CI disks as it’s not required any more. As far as I know this procedure - https://documentation.commvault.com/11.20/deleting_content_index_of_specific_backup_job.html - points to Indexing V1 and we don’t have such option in our job history menu. Kind regards,Maciek

Hello everyone,I am currently facing challenges while attempting to restore the CommServe database on a new host following the Disaster Recovery procedures outlined in Commvault's documentation. Below are the details of my setup, the steps I followed, and the errors encountered during the process.Context:Commvault Version: 11.28 Operating System: Windows Server 2012 R2 Source Server: Original CommServe is no longer functional. Target Server: New host configured to take over as the production CommServe.  Target Operation Systeme : Windows Server 2019 SQL Instance: azur1-mybackupservertarget\Commvault

Hi Team,I have an interesting scenario.After a lot of persuasion, one of our customers is considering a retention-reduction on non-critical data.But they have asked me if I can work out how much disk space may be returned by this process.The data is deduplicated. So the question I have:-Does anyone know of a report which can show disk space returned for deduplicated data?This might not be as straightforward as it sounds, since I will need to work with 20 or 30 clients, delete data that is over than a few months old but somehow collect details on expected space-savings, or disk-space to be returned.it would be interesting to hear if anyone else has had a similar scenario and how you managed to obtain the figures (if this is actually possible).Thanks

HelloWe are using exchange database agent to backup the dag.We have the next setting enabled:"Optimize for message level recovery".Now when we try to restore messages it only gives us an option to restore as a pst file. Is there a way to restore directly to the mailbox?

Hi, We are on 11.32.59. We have DDB configured on storage pool with storage as netapp storage grid. We have maximum storage policies with 30 days retention and one storage policy with one year retention.All using the same storage pool..We are planning to enable the WORM storage lock.What is Impact of WORM storage lock on storage growth?I read in the 11.28 BOL that the seal frequency will be set same as Max retention and WORM lock is set to (retention days+seal freq) days.https://documentation.commvault.com/2022e/expert/configuring_worm_storage_mode_on_cloud_storage.htmlWe are trying to understand approximate storage growth on existing library.Can any one please advise.

Sorry but the circular looping and vagueness of this topic has be a bit baffled as to the instruction on this page which says “ Create a dedicated, non deduplicated storage policy for the LiveSync operation. Create the storage policy using a MediaAgent available in the standby site. “. Then on this page “ A Commvault created default server plan for CommServe LiveSync uses a non-deduplication storage and a worm copy. To use a server plan other than the default, ensure that you are using a non-deduplication storage. “Well, I have installed the second instance on the primary and both instances on the standby but where does this “dedicated” SP come into play?Wha

hi guys, i just deploy a hyperscale with :2 x1gbe - bond1- management network2 x 10 gbe - bond2 - data protection network 2 x 10 gbe - bond3 - storage network the customer configured the data protection network on the esxi nodes like - commvault-backup network (kernel adapters) the commserve runnning on the pre-installed (ova) appliance on the Management Network and we deployed a linux access node (ova) on vsphere infra and configure the eth0 on the Management Network, but all backups now run maximum like on 1gbe network. What is best practices  ? deploy access node on the data-protection network ? (im using hotadd) or add secondary adapter to linux access node?  thank you 

Hi all! I am trying to expand my knowledge as much as possible!Unfortunately, I do not have access to any kind of lab environment within my employer's structure...So, my idea was to create a small Commvault environment within my home lab—I do have a small home setup.The problem is the license. I would like to experiment with media agents, storage configurations, schedules, and other features—basically, most of Commvault’s functionalities. However, the very first issue I encountered is that I cannot even use the Commvault CommCell Console without applying a valid license…Is there a way to aquire any kind of lab/test license for home lab? 

Hi,when creating PLANs in CommandCenter, I’m not able to verify the parameters used for the backup frequencies entered, in the audit trail report.If modifying backup frequencies of a PLAN, the modifications done do not show up in the audit trail.Is there a special setting available/required to make configuration changes done via CommandCenter fully visible in the audit trail ?(running on 2023e / V11.32.71)rgdsKlaus

hi, we have s3 compatible cloud storage and we have multiple customers in a single commcell each with their own cloud bucket. Sometime the space on the storage is reclaimed only when space reclamation is run. According to your document that says - “Use the space reclamation feature to reclaim idle space on non-supported sparse files storage” - how can I find if our cloud supports this or not. Only our disk storage mount paths say “supports sparse” or “not support sparse” but there is no such thing for cloud mount path. Why data aging does not clear up the space and needs space reclamation to clean up. how often should I run this?

Is there a Commvault CLI command that will return a list of jobs and the “Client Computer” name with the job?The command below does not list the “Client Computer” name.qlist job JOBID       OPERATION                STATUS       PHASE                 JOB DESCRIPTION    COMPLETE PERCENTAGE-----       ---------                ------       -----                 ---------------    -------------------21644490    Backup                   Queued       Backup                                   2521731016    Backup                   Pending      Scan                                     521751110    Backup                   Pending      Scan                                     5  

Hello guys, I have a question, for tape to tape copy for speed is very slower than disk to tape is this true?here the tape to tape copy is still in 1 library but when disk to tape it gets a throughput of 600-800 while tape to tape is only 20GB/HrThanks

Hi, A customer is using 1hrs RPO for inc file backup using a Plan. The want to set a specific start-minute to avoid collision with other activities. Is this possible in Command Center or do we need to request Commcell Consloe to create a separate Schedule Policy for this? /Patrik 

Hello Commvault,is there a plan to support “virtualize me” on OLVM and RHV ?regards Juergen

I updated my Commserve from 10.34.47 to 10.36.35 today but it’s now failing to update my Ransomware protected Linux Media Agent running on Rocky 9.4 (following this guide  for the upgrade) cvd.log show this:********************************************************************************* Machine    : backupma:backupma (backupma) (Instance001) ** IP Addrs   : x.x.x.x                                                    ** Module     : cvd                                                             ** Commserver : backupcs:backupcs                                ** Version    : 11.36.35                                                        ** Date       : 2025/01/30 (-03 GMT-03:00)                                      ** OS Type    : Linux 5.14.0-427.42.1.el9_4.

Hello, Has anyone encountered a problem with content indexing of exchnage online after fresh install of 11.36 or update to 11.36?I tried several times and content indexing always failed. In indexgateway.log of access node in version 11.36 there are many entries like below:Failed while getting SearchTextPath for document Content indexing in 11.32 works fine. Regrads,Marcin

how can we configure Disk Library with turboshare huawei oceanstore sharing with 2 media agents, the shares are visibe on both media agents as local disk do i add this a s local disk or network share , how to share it with other MA wihtout dependancy  

Hi all, I would like to ask you if it is possible to add NFS share as Disk library in the CV. If so, is it necessary to mount the NFS share to the media agent before adding it?  

Hey legends, Hope you’re all doing great! Always appreciate the insights from this community. Got a quick one for you.We got Commvault VM replication running for a SQL VM with an RPO of 4 hours—kept it that way since it’s crash-consistent, and we already got SQL agent backups (t-logs every 15 mins + daily fulls) covering us. Need to run a bubble test, and Commvault suggested a test failover + SQL restore, but the failover VM spins up with the same IP as prod on an isolated network. cant move it to routable network as we can’t have it talking to AD/DNS since there’s no firewall or ACLs to block it, so we’re thinking of using a proxy with dual NICs: 1 on isolated network and one on MA/CS network This should let us restore SQL data to the test VM without ex

Greetings, We have a Commvault in our demo environment and we want to see commvault event report in our zabbix interface, i’m kinda new to both zabbix and commvault, is there a article i can follow step-by-step and is there a easy way to set it up this function because recent topics about zabbix monitoring is not up to date. Thanks.

Hi.  I looked in the community for this situation but couldn't find it exactly.  I'm using the Commcell Console on my Azure virtual desktop (Windows 10 Enterprise).  The AVD is in the central US region and my desktop shows that it is in the US central time zone (UTC - 6 hours).  Times for all jobs in the Job Controller, Restore History, Backup History, and the Schedule next run time are all showing as UTC.  On my laptop, also in US central time zone, when I view the same Job Controller, Restore History, Backup History, and schedules, the times are all properly displaying as US central time.  I tried clearing the cache on my Java (version 8, update 231) but it didn't make a difference.  I have one coworker with the same conditions and another who seems to be unaffected.  Any suggestions? Thanks! 

Hello All, I installed the CV  AD agent on a Windows server.I tried to test the backup however,  I am seeing the message below in the Adbackup.log adBackupClass::getAdParameters() - Error: Either there is no content eligible for backup or Directory services are offline. [main]() - Error connecting to servers or error getting information from AppMan I am thinking that this is something the Server Admin needs to check , i just want to make sure this isn’t a CV issue.Let me know if more information is neededThanks in advance

Hi All,What is the easiest way of seeing backup expiration dates across all backups I know you can view jobs against each storage policy and and download to excel but is there not a report that shows expiration date for all backups.Thanks in advance 

It is better to use a Commserve on a virtual or physical machine?