Commvault Cloud Topics

Hi Community,i have uninstalled all Commvault Software as we moved to VSA backup only. In the commcell Console ist still shown with the Product Version. How can i get the Product Version away as my Client Computer Group “needs update” is still showing this Clients with my filter.    thanks 

Hi Expert Team, We have some challenges with ports opening for windows client remote installation.Commvault case is already raised. Our environment is customized. We are looking for workaround.We are using Commvault in background.We are managing windows client configuration and backups from Cloud console(API driven).I see there are articles for unattended installation.https://documentation.commvault.com/2023e/expert/installing_windows_custom_package_configured_as_self_extracting_executable_file.html https://documentation.commvault.com/2023e/expert/registering_client_using_command_line.html.  Can below two commands be scripted as batch file ?  What is “PasswordEncrypted” means ? How to encrypt password ?  -passwordEncrypted Encrypted password for the user account provided. CustomPackageName.exe /silent /installSIMCallWrapper -OpType 1000 [-instance instance_name] [-user user_name] [-password password] [-passwordEncrypted] [-CSName CommServe_name] [-CSHost CommServe_hostnam

We started using Metallic O365 backups back when it was Infinite Retention.  We have reached 70% of our Quota in just a little over two years and would like to investigate why.  We manage Storage in our On-Prem Commvault by setting the retentions below.  I do not find these granular settings in the Cloud Portal.Can I set these specific retentions within the Metallic Office 365 Backup Environment? I want to start with our standard retention limit,  Daily, Weekly, Monthly, Yearly.Daily - 7 CopiesWeely - 5 Copies (Each Saturday)Monthly - 12 Copies (Last backup of each day of Month)Yearly 5 Copies - (Last backup of each year)

Week back I have added additional space to the indexcache disk like 1TB due to space issues. Today when I check the index it is 411GB in size, so its increasing significantly.Why would it grow this much? Just normal incremental backups was run over night? No additional clients added or any changes made to clients being backed up by the MA.

Hello Team,We are doing hardware tech refresh of the Commvault backup environment.Initially the Commvault version is 11.20 and upgraded to 11.32.We have installed new media agent with back end hardware dedup appliance. Created new storage policies and then the file system backup jobs changed from old to new policy and started the backup. After some time the index cache is getting full. Is it because of Index version V1 or any thing on back end is doing the process?

Hi All, short question :)  How many STreams used during vsa restore of an single vm.  For Example we had 1 Vm with 1 5TB .vmdk file . Is commvault using 1 STream per VM ?  Another point is what happend when we have the following setup: 1 VM with 5 X 1TB .vmdks is the backup and restore using 5 Streams in both cases we had an subclient which only this particular vm

Hallo Team, i wanted to create a Role within the CommCell Console for VMware Admins.I wanted them to be able to do basic tasks against VMs / VCenter liketrigger a backup trigger a restore ….But unfotunaltey when i add the Client “VM” i can not distingush between the “Virtual Server” and other installed agents within the Client. Is there a way to give rights against the Virtual Server Agent only and not the others. ( Also the other way around i want to give a user eg SQL Server agent rights but not Virtual Server rights. )Thanks a lot

Hi team,We are taking the backup through the metallic endpoint one laptop folder (email folder) include 2 PST file but only data backup showing only folder name (email folder) no include PST file name.   

Hello All,we are using VM Snap copy via using Intellisnap.  we will take VM admin Job (snap backup ) with out backup copy. we do not want to do backup copy but we want to delete automaticly snapshots from VMware. I ran data aging but COmmvault did not delete snapshot from the VMware. How to do it ?THnks 

A customer I am working with is trying to upgrade their commvault environment to the latest release.Manage > System > Maintenance > Download or copy software > Download option > Upgrade to Latest Release: 11.36.35 > check the boxes for both windows and unix packages.This starts a download jobs which kicks off and takes about 15 minutes where is says 400+ files are downloaded and job says success. However, when they look at the contents of the software cache after the download job, it still only shows 11.34.44. If they try to update any of the servers it tells them that the servers are already up to date which is not true. All devices are currently running 11.34.44 but shows the latest release for download is 11.36.35. They have tried this download several times and can see the network traffic is downloading but the software cache never shows the newer versions.They committed the cache successfully, and have restarted Commvault Services in the CommServe, but keep runni

What is your naming convention for Plans? Looking for some inspiration.

Is there a way to provide specific permissions/roles in Commvault which will automatically be revoke/expire  after a certain period of time? Any assistance is appreciated in this query

the customer  uses VMware “tagging” for multiple purposes.  One of those purposes is to inform Commvault as to what VMs to back up and how to back those VMs up.

I have a Sharepoint Online client, that when browsing for a restore recently I saw that there was a lot of data simply not in the backups that is currently in Sharepoint.I am wondering if this is because previously the Plan was set to Received/Creation Time (this is no longer an option for Plans) of 30 days, rather than Deleted Time of 30 days. It was changed to Deleted Time in Feb. This is a client that was set up back in 2021, so a lot has changed in the CommandCenter. In the Console, if you go to Policies > Configuration Policies > Exchange Policies and open a Retention Policy you can still see the Retention Mode of Deletion Time or Received Time. Prior to the Plan Change, if an item was created, backed up, and then would be aged 30 days later. My theory is that these items that ‘aged’, did not get backed up when the plan was changed to Deletion Time.When changing a plan for M365 (Sharepoint Online in my case), does it apply retroactively to items (i.e. items that were backed

Friends, I would like to set the SQL Server Authentication on client level using REST. If I request the client info using `/client/:clientid`, I see within `clientProperties.pseudoClientInfo.idaInfo.sql61Prop` the override switch and the MSSQLCredentialinfo. I tried simply to get the client info, update what I want to update and post this back. The response is 0, but nothing is changed. Does someone knows how I can update this? Thanks in advance, Maurice

i have primary storage pool is in hyperscale x cluster , and looking for best practice to configure secondary copy to cloud , commvault metallic storage ,wehat is the best practise ,  do i need to use different media agent , or can i use any of the hyperscale x node , or what is best approach  is there any other settings to be aware while configuing aux copy

Hi Team,Let's assume that I backed up Vmware VM snaps with Intellisnap and did not take a backup copy. I only have a backed up snap, let's say after 5 days, can I restore the VM related to this snap?

Hello,I did an upgrade my test CS from version 11.32.59 to 11.36.35 on RHEL 8.8.The process itself went through without a problem, both Commserve and MediaAgent updated.However, when I log into the console, it still displays version 11.32.59 for Commserve and Commserve only. I did restart services, restart commserve, I can't do the repair it because I get an error that the version in the software cache is incompatible (I have 11.36.35 in the cache).Has anyone else encountered such a problem and managed to solve it?My dashboard now displays this:  

Hello All,Happy Holidays.I have completed Commvault professional certificate exam and passed.But I haven’t received my certificate. May I know when or how I am going to receive my certificate.Thanks.

Hi, I’ve taken the Commvault Professional Self-Paced Course, tried the exam, but didnt pass for as scored 63% how can I retake the exam again? the only option that shows its Review

Dear Experts and Gurus,This is my very 1st post as a CVLT Partner and I know how precious your help can be.I was the Territory Manager for Africa from Oct 2020 to Oct 2023.Now Unception CEO, Service & Training Partner for France and French Speaking Africa.Deploying CV 11.36 at a telco for Call Detail Records archiving.We could cover many obsolete systems.For AIX 5 we tried 11.20 and got the attached error message.We’re still looking for some solution/work around; I decided to share this humble request though.Looking forward to some help/advice/tip.Sincerely,Hicham 

We are migrating VMs from VMware to Hyperv and after migration we are doing some changes in the backup configuration like creating multiple Virtualization clients for different Hyperv cluster, VMs are moved and backed up in to separate sub-client. My question is afterAfter migration from VMware to Hyper-V does the first backup converts to Full backup? If the sub-client is renamed does the next backup converts to Full or only if the clients are re-associated with different policy.

My environment is currently running at 11.24.69, can I upgrade the environment to 11.28.44

我的 Commserver 环境是版本 11.26.8。是否可以升级到 11.28.x？升级过程中需要记住哪些注意事项？我在社区中看到了类似的版本升级，但它们都略高于我的环境。另外，我想知道 11.26.x 的任何版本是否可以升级到 11.28.x，期待您的回复。

Hello All,I need a report or a qoepertion command to list of which edge clients privacy is disabled. I have searched on documentation but I couldnt find a command.