Commvault Cloud Topics

How do I make a MSSQL System Database Backup?

Planning to move a few clients from one CommCell to another without using CommCell migration method.I don't need the backup history of the clients.  But I need to make sure the subclient configuration, instances defined etc are kept intactThe idea is once they are on the other CommCell we will just need to repoint the clients to specific Storage policies on the new Commcells.Also if its possible to avoid reinstalling the agents on the servers.Is there any scripts/workflow available to do this tasks?

Hi guys, i have a question about the increments and synth full backups. What is a best practice for backup of VMware infrastructure ? For example increment in these days: monday tuesday wednesday thursday  saturday sundayand run a synthetic full backup at friday - with “run incremental backup before synthetic full” ? is these settings enought ?  

Dears,I have a question,In an organization, we plan to replace an MSL6480 (LTO8 tapes) with a new MSL6480 (LTO9 tapes) and decommission the old one once the new one is configured but the need the data on the old tapes.My question is what I need to do to make the new library read data from LTO8 and LTO9 Tapes successfully? Thanks for your support.

When I plug the 2nd ethernet card to take backup with commvault to sql  always on which is running actively (isolated backup network) always on cluster fails What should I do to prevent this .I disable the backup network from the Failover cluster manager but I got no result 

I have a two node standard SQL Always On Group. The primary node is in the primary data center (dc1) and the secondary node is in our secondary data center (dc2). When the AG is failed over to the secondary in dc2, the backup is trying to use the storage policy configured on the AG client which is in dc1 That does not work. Is there a way to automatically force the failed over node to use the storage policy assigned to the secondary node in dc2, which has the correct storage policy?I hope that makes sense. 😊

Greetings Community,we have an issue with Azure and AWS snapshots taken by Commvault.We have a lot of snapshot in Azure and AWS that are not being deleted.We do not have errors in Commvault.We would like to know why and if there is a procedure to do delete them.ThanksRegards

Hi,We upgraded our Commcell from 11.34 to 11.36.28. Since then, our AppAware SQL Server backups are having issues.*Edited after further troubleshooting*The AppAware Backup Copy job for SQL Servers is not working anymore since the upgrade.https://documentation.commvault.com/2024e/essential/backup_copy_support_for_application_aware_backups.html

I am looking for an offsite copy solution. My environment consists of 2 media servers and 1 CommServe in a virtual environment, with Exagrid as backend storage. Is it possible to zone the tape library with the Virtual Media Agent servers? If so, could you please share the process?

11.28.126 O365 Sharepoint Online First Time Setup - Error is: The remote server returned an error: (401) Unauthorized.This appears in the CVSPAutoDiscoverScan.log on the O365 ‘Access Node’ We have setup a new Azure App, to backup Sharepoint Online for a customer, the Azure App appears as Authorized But we unable to get any Content, when I try ‘Add Sites’, we receive the following message - now my Azure guys tell me 1 and 2 are fine, so we go to three - the kb article refers to this command Set-SPOTenant -DisableCustomAppAuthentication $falseWhich my Azure guys tell me is now retiredI’m hoping someone has had this pain before and knows a workaroundThanks 

Hi,I have configured VMware backup jobs weekly 6 days incremental and one day Synthetic full backup job.But i can see only incremental jobs without synthetic full.  Commvault running version - 11.32. Please advise how to perform synthetic full in job level.

Hellowe just upgraded from 11.28.x to 11.32.73 a few days ago and now we have been getting these DATA CUBE EVENTS.  Im not sure why or how these started or what they are.   I still consider myself a novice commvault user. for our upgrade We had to basically uninstall commvault and then uninstall MS SQL as we couldn't go straight to 11.32 as our MS SQL server was still on 2014 with 11.28.xSo once we uninstalled both commvault and MS SQL we used the 11.32.x Full version to install commvault/ MSSQL back onto our server with the same commvault packages as prior then we did a recovery on the DBs.  Of course I had issues with the Recovery portion and had to tie in support.   But now Im noticing the following:  EVENT CODE 72:176[Data Cube service] with URL [http://xxxxxxxxxx.xxx.com:20000/solr/api/ping] is not responsive. Reason [Data Cube service is down or unreachable]. Please make sure [Data Cube service] is running and reachable.Im not familiar with it - DATA CUBE.  Is there a turn off sw

Does the information below in the report (see red square) mean that the backup size from that particular media agent is over 18TB?  

hiI have a question about the local admin user.is the user needed? Can i delete him or remove some permissions? Im talking about the default user that is created when first creating the commcell

Hi,Some time ago Dell introduced support for Transparent Snapshots in their offerings which according to their materials should boost VMware VMs protection and restore. As far as I know Dell is the only vendor using this, so I am not sure whether this is a VMware technology or is it a third-party in this case.Anyhow, I wanted to ask if there is a similar solution on the road ahead that is/will be available in Commvault?

Hello Community, I’m currently migrating a old Commserve to a new hardware, which has different host name and IP settings, also with CommServe upgrading (11.28 → 11.34). So I have folllowed this page for the hardware refreshing: https://documentation.commvault.com/2024e/expert/commserve_upgrade_with_hardware_refresh_overview.htmlI used Recovery Assistant Tool when setting up the CommServe database on new hardware. Now it works fine. The problem is when copying backup files (CV_MAGNETIC) from old machine to new one, the size of file has expanded a lot (5TB → 10TB) on disk. I assume this is bacuase of using DDB.  I have also copied the DDB content (CV_SIDB folder and icl_label.txt file) to the new machine, but with different drive letter(D:\SIDB → E:\SIDB). My questions are:What is the best way to set up the DDB in new machine? Can I reclaim the disk space after the DDB is running fine?Thanks!

Hello,I want to delete a mount path after the migration. But when I try to delete it, I get error message saying:“Delettion is not possible. Reason - Storage has WORM data”Any idea what should I do?

Hello Community, I have some flow to automate. In my company we have second copy of data working as our DR solution. I would like to have possibility of change backup copy association from Storage Policy by API or QCommand to automate entire process. Please let me know which option is possible to perform in that situation. For example: Regards, Michal 

Commvault docs say “If the mount path move job fails or is killed, you need to manually clean the data that was copied to the destination mount path.”Would not “Clean orphan data” do the cleaning?

Hi,We have configured a new Oracle RAC version 19c with two nodes. The Oracle Agent has been successfully installed, and the nodes were added to the CommCell console. Following this, the Oracle RAC was automatically created on the CommCell.However, when I attempted to configure the instance, the process was unsuccessful, and I encountered the following error:  Could you please assist me in resolving this issue? 

Hi all,I am trying to set Entra ID backups on our CommCell. I am following the documentation under Getting Started with the Azure Active Directory Application, including Complete the Guided Setup for Active Directory which is one of the steps.When I go to Guided Setup on the Commserve, all of the applications within “Protect” are greyed out, so I am not able to find the AAD or AD Application, or access any of them (see screenshot) including other tabs in that page. Even when logged in as local administrator, which is associated with the master role.When the vendor helped us implement Commvault, I notice they didn’t use backup plans to schedule and run backups. And if you see in the screenshot, the “Create server backup plan” checkbox is not checked out, which makes the core setup unfinished. I wonder whether the system needs a backup plan created, even though it will not be used to be able to work with additional applications? Thanks in advance.Kind regards.

Hi Community,I want to know where deduplication happens in a Global deduplication storage policy?Client side or Media agent side or both?if both, then if the encryption is enabled how it dedupes? i know that the encryption happens in a way Compress > Dedupe > Encrypt .If the encryption enable in agent side, the agent do Compress > Dedupe > Encrypt and send data to media agent. does the media agent decrypts data to dedup again or send the data as it is to Disk lib? 

sorry this is sorted...completely forgot about user prefrences

Hi All,Is there any way I can restore full virtual machine to a virtual access node if it is only access node in particular VMware environment. Because all Commvault services on this access node don’t start up after upgrading its software version to 11.32.69.  Thank you.

Hello everyoneI’m working on CVLT backup infrastructure to protect Azure VM.From Azure Hypervisor I’m not able to see all the VM just a subset. Speaking with customer Azure team seems that all the parameters are correctly configured (from azure side).What i can check ?Thansk for help !Gianluca