Commvault Cloud Topics

We want to run two backup jobs on a same VMgroup, using two different server plans which are configured to store backups on two different Object stores.We are also using same media agent; will it cause any issues?Thanks.

Hi Commvault gurus, Could you please advise me on how to add a new Media Agent to an existing backup infrastructure? What am I missing: there is usually a Global Deduplication Storage Pool that has a MediaAgent with its own Deduplication Database (DDB) with one or more partitions on local disks. How can additional MediaAgents access the already existing Deduplication Database partitions, which together with the Storage Library and MediaAgent, create the so-called Storage Pool? After installing the MediaAgent package, is it enough to click on the Deduplication Storage and add the Media Agents to the existing Storage Pool? In general, what are the best practices when extending the infrastructure?Any suggestions will be much appreciated!

Hello,I try to migrate from Storage Policies and Schedule Policies to PlansIf I use CommandCenter to create Plans as substitue of exsting Storage Policies, I can decide whether to keep the first or the last backup for extended retention.But I’m missing the definition for the Start of Period (like 3rd day of month or monady in case of a week).The Plan automatic is set to 1st day of month and friday for weekly period.has the start of period option been removed from future configuration options ?If I start with 11.34 today, I would not be able to modify this or even see the current settingsrgdsKlaus

Dear Alli tried to deploy PostgreSQL in both was remote and interactive installation on Linux Server using Commvault Version 11.32. latest release, however in the installation log the needed package was not found. any idea how i can get it, also i tried to redownload the Linux Packages using Commvault Console download, the job completed successfully however same issue.

We want to define a different Retention for any kind of Log Backups in a Plan.On Storage Policy it was possible to define a dedicate Log Storage Policy.In a Plan I cant see the possibility. We are on 11.32.Are there any way to this or future plans to integrate this for Plan Settings?Thx in advance and Best RegardsMarcel

Hi,I’m currently migrating from StoragePolicies and SchedulePolicies to Plans, as required for new installation beginning with Commvault 2024 (11.34).In the past I requested the backup copy to be started within the same schedule as the backup.if many subclients / VM Groups are triggered at the same time, the backupcopy is started immediatly or queued until free streams are available.If I use the standard asynchronous method, the backup copies are processed per Storage Policy, Jobs to copy are determined at start time of the backup copyjob and do not automatically add new backups, that are finished during time of execution to the backup copy job list. This results in a higher time needed to complete backup + backup copy operations.I cannot find this option in the plans, I created.I’m also missing the option to throttle the amount of paralell backup operations for a client, which I used to simplify the schedulin

Hello,can someone explain, how DDBs are queried, if new DDBs for a specific purpose are created ?Looking at the figures below, the VMs are leveraged among both DDBs, while only the initially used DDB has a severe amount of primary hash references.I know, that a new DDB is created and subclients are reassociated if a DDB reaches its limits (Q&I time and/or # of hashes), but I always assumed, that after the reassociation, some of the data is again identified as unique.The picture below let me assume, that old references are still honored and only new hashed are added to the currently associated DDB. If this was true, a new horizontal DDB does not automatically require additional space in the backend.  thanksKlaus

Can someone knows on how to lists all the subclient backup jobs history using cvpysdk?  Any sample syntax that we can follow?

Is there a setting that only certain IPs can access when connecting to Commvault Command Center?

Recently, for a brief period, multi-factor authentication was required when logging into Commvault sites (Maintenance Advantage / Support Portal, Expert Documentation, etc). Is there any way to have that re-enabled for the Maintenance Advantage / Support Portal? It would be great if Expert Documentation didn't required MFA, it would be even better if Expert Documentation didn't require authentication at all.

Hello,We are preparing to upgrade Commvault Servers to the version 11.32.56 from 11.28.56. We have a total of 6 servers in Commvault architecture as below. Please suggest how to proceed with the upgrade in sequence.

Our container SME noticed that there was a new namespace created a couple days ago which appears “empty” for the most part. This page talks about it but sort of implies it requires manual steps to set up.Nobody did anything to push this into the cluster, and, we protect 4 distinct clusters with cvlt yet only one of them has this new namespace in it. All 4 are backing up just fine (all namespaces that is) so, what is it and why does it appear to be randomly created in our clusters?thanks!

NDMP Backups completed with errors due to following error:NDMP Server [] reported the following error: [DUMP: Error: The pathname 'java' is not allowed since it is either a junction or a symlink] Nevertheless Commvault shows 0 failed files or folders. Is anything can be done to make those backups green (complete without errors)? 

Hi,We would like to implement an airgapped environment for critical backup copies to remain isolated.This environment must be controlled completely on its own (from inside) so instead of Commvault’s airgap approach, we are thinking of using hardware replication provided by our backup storage appliance in which the disk library resides (OceanProtect).I understand that a Replica Library would let me use the hardware replicated disk library as read-only.Will this work even if the replication is not continuous, but configured to run only at a specific time? (meaning that the replicated disk library won’t always have the latest data). Would we be able to use the same or a standby MediaAgent to access that data? In case the original disk library is compromised and cannot be recovered, would there be a way of using the Replica Library as the main disk library (like replicating everything back to the source backup appliance and restarting n

I need to  find out tape library WWPN details, can some one help quciky?? 

Hello, Please help me with the following question:Our primary copy will be stored in a backup appliance. Hardware deduplication will be used so we will disable Commvault’s deduplication for that copy.Our secondary copy will go to a object storage (on-premises). That storage can also deduplicate but the achievable reduction ratio is nowhere near what Commvault’s dedup can provide. So we would need to enable Commvault’s dedup for that copy.Isn’t it contradictory that CV’s dedup is disabled for primary but still needs to be enabled for secondary? what would be the right strategy for deduplication when having a backup appliance and a object storage in our backup environment? Would it be better just to use CV’s dedup and not take advantage of HW dedup? Thanks for the help!

In Metallic, as per the plans weekly selective full backup is configured but weekly synthetic full backup is running and monthly full is running. how it is possible?

My team is responsible for delivering Commvault as a Platform and we manage multiple environments. All environment leverage cloud storage as their primary storage target and we are deploying storage accelerator now to maximize the usage towards our on-premise S3 target which is FlashBlade/S target.Now the challenge we run into is the lack of visibility if storage accelerator is actually being used by the client or by the access node. According to the documentation you should be able to see on on the job details of a running backup if storage accelerator is used when the MediaAgent is showing the client name. However this didn't happen and we new for a fact that the client was able to connect. We opened a ticket more than 12 months ago and investigation lead to the resolution that the product contains a "cosmetic” bug resulting in the job controller detail not showing the change. Only way to investigate if the client is working and using storage accelerator is by going in

I had several hundred tapes destroyed in a fire at our archive facility.Is there an easy way to mark approximately 1400 tapes bad all at once, vs clicking each tape and manually marking each one bad?How can I go about verifying the data that was on these tapes is no longer counting against my licensed capacity?

There are a few companies now offering Microsoft 365 tenant configuration backups for disaster recovery. (not individual applications, the tenant configuration itself) There is the Microsoft365DSC Powershell module that can be used to do this. Wondering if Commvault has a plan to include this? Would be nice to integrate it into Commvault.

We are getting below error, during live sync Could you please help to fix this issue.  Error Code: [13:245] Description: [Deduplication failure] [Dedupe disk media] [Encountered a network error. Could not connect to the CVD on the target MediaAgent to launch the DDB engine. MediaAgent: nwccewprdma01. DDB: Azure DR Blob_292. DDB Id: 292. Partition Id: 301. . (Run check readiness on the client to ensure client is able to connect to all required backup infrastructure.)] [in media (CV_MAGNETIC) , Path (C:\BackupMountPoints\22CMA01_MP01\174RFD_10.30.2023_16.47\CV_MAGNETIC\V_1491701)] Source: pgms22cma01, Process: CVJobReplicatorODS Log :26064 41bc  07/29 10:27:07 6051301 [DM_BASE    ] ConWrtrDDB [7708]: Connecting using engine id [292]26064 41bc  07/29 10:27:07 6051301 SubstoRoutngInfo() - SubstoRoutngInfo: EngId[292] 0-301-0 => 0-301-0 Clnt=[nwccewprdma01] Path=[D:\DDB] Status=[0]26064 41bc  07/29 10:27:07 6051301 Connect: Connecting to

Hello fellow Commvaulters, I hope someone can help.  We had a case recently raised with Commvault where data that was used to restore data from Azure Archive to Hot Storage.  However even though the job completed months ago, it was noticed by our Cloud Services Team that the data was still sitting in Hot Tier Storage which was costing a premium.  Commvault’s documentation states the below.  However does anyone know how we can empty this container manually? Second question is the below states “Move back data from Hot to Archive”.  Where is this option on the workflow?  I couldn’t see it?  There is an option to tick “Auto-archive recalled files on restore job completion”.  This was ticked for our recall, but still the data remained in Hot Tier.  Surely this should not be the case? ThanksTonyQ If you execute the workflow with backup job as input, ex

hi ,as part of hardware refresh we are moving all data to new storage pool, we have storage policy retetnion is 1 year and archival subclient for which retention is inifite are in this SP , when i created aux copy with all jobs its skipped all the jobs which is aged as per SP but jobs are available as per the subclient retetnion , i tried manually pick the job but there are no option  how can i copy all the jobs , do i need to recopy it ? 

I need to be able to assign access to only the Auto Recovery features. This would include “Replication Groups” “Replication Targets” and “Replication Monitor”. This Role would need to be able to create replication pairs in Azure using the Command Center.I don not want to allow any other access to systems, including deleting or managing VMs outside of Auto Recovery.Is this possible. Essentially looking for the minimum amount of permissions required to permit this task.Thanks.

Hi all,When adding CommVault Cloud (MRR) to on-prem - HSSX v3, Adding the Cloud Library only allowed a single node to be selected. Do you then have to share the Cloud Storage Pool to add the remaining HSX nodes and only then get an option to create additional DDB partitions, it seems to have changed since last time, are the partitions created when the additional nodes start to pick up backup jobs. Or do i still need to create the DDB/Cloud/P1 P2 and so on. CheersJules