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Commvault setup guides and getting started

Getting your environment together and a few things we recommend as we begin our journey together

  • 109 Topics
  • 391 Replies

109 Topics

C
Bit
Commvualt Team ABBBit
asked in Commvault setup guides and getting started

backup using san transport mode for IBM power systems

We would like to configure Commvault backup on IBM power systems which runs on AIX with SAP, DB2 and other application types hosted. The requirement is to run backups over SAN. Please share some thoughts or documentation in achieving this. My Current Understanding :Zone the luns associated to the IBM power systems to Commvault MA\Proxy Once they are zones , during backup configuration  Choose the SAN transport mode for backup or will it automatically choose to run on SAN transport mode when Auto is set for backup. 

3
Zubair Ahmed Sharief
Vaulter
9 days ago
AndresLeo
AndresLeo
asked in Commvault setup guides and getting started

Change CommServe client hostmane and CommServe Hostname

Hi guys,I have a customer that is asking me to change the two parameters described in the image (IP address) to the hostname of the server with CommServe role, is this possible?  

2
AndresLeo
16 days ago
A
Byte
ADN GMBHByte
asked in Commvault setup guides and getting started

Information and Version Overview for Outlook Addin

Hi, we are looking for more information about the Outlook Addin.Is there a site, that list the current (and maybe previous) Versions?Also some patchnotes and/or compatibility information would be nice to read.Currently, the only reliable way to get the Version/Buildnumber is to download the software from https://documentation.commvault.com/11.26/expert/29115_outlook_add_in_packages.html Un-Zip the Exe-File and take a look into the CvInstaller.ini to find more information and the build number. Btw. did you know, that the Exe-File on the MA-Portal is from 2019, the file from the docs.commvault.com is from 2022?

1
S
Vaulter
16 days ago
P
Commvault Certified Expert
Philipp SwobodaCommvault Certified Expert
posted in Commvault setup guides and getting started

Command Center and Webconsole looks strange

Hello Community, as @Onno van den Berg  mentioned in our slack channel, the command center and the webconsole looks very old / strange as you can see on the screenshots - the version is PLFR 2023 / MR23did another community persons see the same and think also the same ?   

2
P
Commvault Certified Expert
17 days ago
J
Bit
Jim GrybowskiBit
asked in Commvault setup guides and getting started

CommVault for NetBackup administrators

I have used NetBackup for 10+ years.   Our organization is now pushing us to use CommVault for any new growth.  Has anyone out there come up with a “CommVault for NetBackup Administrators” document?  I have had zero exposure to CommVault until now.

5
P
Bit
23 days ago
D
Byte
D4T4Pr0T3ctionByte
asked in Commvault setup guides and getting started

SIMCallWrapper issues with NetworkGateway

Good Day everyone,we’re operating a remote location with a Windows-Server as a network-Gateway between Clients that have no connectivity to CS and Commserver. (Not the OVA)All Clients (Windows Servers) are installed decoupled with just the Windows Core Agent.Remote Customers clicked a powershell on 50 different Servers that were installed like this: & C:\temp\CVtemp\Setup.exe /silent /installand they registered also via the script:$name = (hostname).tolower()& 'C:\Program Files\Commvault\ContentStore\Base\SIMCallWrapper.exe' -optype 1000 -cshost CSFQDN -clientname $name -Connectioninfo PROXYFQDN:8403 -user 'clientregister' -password 'PASSWORD' -ClientGroup 'REMOTELOCATION_22'Then the Fileagent was pushed automatically seconds after register (never seen this before as well) via commcell console...Out of the blue the whole registration stopped working and I see this in the simmcallwrapper log on the clients behind the gateway:13244 99c   11/27 12:08:15 ### XML Response :<?xml

2
D
Byte
1 month ago
A
Byte
ADN GMBHByte
asked in Commvault setup guides and getting started

Trying to get FREL AHV to work

Hi, as we are getting more Linux VM on our Nutanix AHV Environment, we just now deployed the Commvault FREL for AHV (Version 11.24).The deplyoment and the registration wasn’t to difficult and we got it up and running.But we still can’t browse a Linux VM, everytime we try to access the VM, we get the following error message: “"Browse failed due to error while mounting virtual machine: Failed to retrieve VM information from Index Cache."”We checked the connection between FREL, VSA and MediaAgent and they can communicate without any problemsThe Brwose.log on the MediaAgent is showing this error: 21368 1c74  10/18 11:06:41 ### BrowseRequestHandler::processBrowseRequest() - START - browse request with worker id [5722]21368 1c74  10/18 11:06:41 ### RESTOREIDX browse accessing index 'E:\CV_IndexCache\CV_Index\2\778\1666037071'21368 1c74  10/18 11:06:41 ### RESTORE restore: all components indices required are in the cache21368 1c74  10/18 11:06:41 ### RESTORE open directory [E:\CV_IndexCache\C

5
A
Byte
1 month ago
M
Byte
MauroByte
asked in Commvault setup guides and getting started

Essential vs Expert Documentation

Hi all I wanted to get some opinions on the links visible to the general internet user.I’m getting a few customers asking for access to the Expert links. My understanding (correct me if I’m wrong) is that it’s for Commvault Partners and Vendors only?If this is the case, could the Expert link be removed from a general user’s view as it’s an awkward to conversation to have where a customer feels they should have access it? When a partner signs in, they’d see the full documentation suite.What are the thoughts on this?Regards,Mauro

2
M
Byte
2 months ago
R
Bit
Ricardo AlejandroBit
asked in Commvault setup guides and getting started

SQL Server 'sa' user password problem when installation the trial version

Hi All.I download the last package - a trial version - for evaluate the Commvault performance.When I did try to install the package, arrive at one point when the installation process request me to insert the ‘sa’ password.I created one Windows server (2019 standard version) ad hoc for this test. After the installation of the Operative System how first product I did install Commvault.On this server don’t exist other additional middleware program.When I arrive at the moment that the installation program request me to insert the “sa” password I did try to insert different options without success.Actually I can’t continue with the installation program.I did try to looking for other possibilities for set the password of SQL Server, without success too.I would like to know how can I make for fix this problem for finish the process installation.THanks in advance.Best RegardsRicardo

6
D
2 months ago
I
ifayad
asked in Commvault setup guides and getting started

Mail Archive | Secure Web Server

Hi Allwe run a project to be an Archive Exchange mailbox:have 3 web servers and 3 web consoles per site we need to secure it with an internal certificate server,I follow the below links:https://documentation.commvault.com/11.24/essential/50492_configuring_secured_access_for_web_applications.htmlhttps://documentation.commvault.com/11.26/expert/119525_configuring_secured_access_on_web_service_01.htmlbut when I add the certificate to the web console server only it's open and secure but can't be run on data show it's not started and check redness show all online I can't know what is the issue, I need it to be working fine to be secure the web server.   

1
Mike Struening
Vaulter
2 months ago
E
Byte
EJIEByte
asked in Commvault setup guides and getting started

I selecting the Mark MediaAgent Offline for Maintenance, if alert arrived

When I restart a media, I selecting the Mark MediaAgent Offline for Maintenance so that I do not jump alerts, but even so they keep jumping me as soon as I mark it in maintenance. reason?

2
E
Byte
2 months ago
D
Bit
Douglas CBit
asked in Commvault setup guides and getting started

Installing Windows Server Packages on a Windows 10 Desktop

I have been working with Commvault on Windows Server 2019 with the Commcell Console and Command Center installed to manage client computers for a few weeks now. I wanted to see if it was also possible to get these same packages on a Windows 10 Desktop to manage clients but on a network with no internet access. I know you can install the packages to deploy on another computer but when I tried a few different times with similar packages I used for the Windows Server 2019 onto the Windows Desktop version I get an incompatibility error and failure during installation.If something like this is possible, what packages would I get just to be able to run backup/ restores, and clone client computer file system drives onto blank drives?Thanks for all the help.  

5
Mike Struening
Vaulter
2 months ago
C
Byte
commvault11Byte
asked in Commvault setup guides and getting started

SQL 2008 agent

I installed SQL 2008 agents on a cluster. After installing on both servers, I see the servers on the console but not in the Command Center. And I don't see the instances on the console. Can you help me? Thanks Sorry for my english

1
christopherlecky
Byte
2 months ago
V
Byte
VijoByte
posted in Commvault setup guides and getting started

Movinng Physical Server (Media Agent) from one location to another As Business Requested

Hi Good morning Team,In my environment we do have One Commserve two Media Agents ,the Two Media agents are Physical Window Boxes each media Agent associated 250 Clients machines each media agent having separate Libraries with two dedicated Media Paths which are conneted to Cmode Netapp storage ,now we have got request to move one of the media agent from current location to another location ( Lift and shift ) , so,as per my knowledge while lift and shift the media agent should be in maintenance mode and all the services will be disconnect from Commserve and start the movement , after reached the  media agent to destination location as per the location we need to change the IP as per that location and bring back to the up the machine , then we need to start all the services from commserve and media agents . But still i need more steps to perform this activity as below so if you can help it may well and much appreciate before Moving what are the steps Follow ? what steps should we do with

1
Mike Struening
Vaulter
2 months ago
S
Byte
Sergio VByte
asked in Commvault setup guides and getting started

VIRTUAL TO PHYSICAL CONVERSION

Hi, Is there any way to convert a virtual machine to a physical machine with CommVault?I was thinking about using 1-touch on a virtual machine. Would it let me restore that VM on a physical server? Thanks.Sergio

1
M
Vaulter
2 months ago
C
Command Center error
asked in Commvault setup guides and getting started

Command Center error

I can't open command center, what can I do here?

7
V
Vaulter
3 months ago
M
Byte
MansoorByte
asked in Commvault setup guides and getting started

Sybase Agent installation

What is the Unix group we need to use to install sybase commvault agent on Sybase server. 

2
M
Vaulter
3 months ago
C
Bit
chelydridaeBit
asked in Commvault setup guides and getting started

Backup Cloudian S3 Bucket (source) to other library (dest)

We need to backup S3 buckets residing on Cloudian as platform.According to the ‘Essentials’ documentation the repository can be added in the AdminConsole under Protect > Object storage.But in our Console of v11.28.14 there is no “Object Storage” - are we missing a license?So I switched to the ‘Expert’ documentation, which outlines everything for the Java CommCell Console.I was able to create the pseudo-client for the Cloud Apps and create an instance, pointing to our Cloudian system at https://s3-somethingAs ‘Authentication Type’ I use ‘Access and secret keys’ and prepared beforehand in the Credential Manager a ‘Cloud Account’ with vendor type ‘Cloudian HyperStore’ and filled in Access- and Secret Key.But to my surprise, the Credential drop-down only lists credential of the type “Amazon Web Services(Access&Secret Keys)” - so of what use is the Cloudian-Type?Long story short: despite it seems to be able to read the content of the bucket (get/dir, /fileList) it copies nothing and

10
Onno van den Berg
Commvault Certified Expert
3 months ago
F
Byte
FeRoxByte
posted in Commvault setup guides and getting started

Install HP-UX

Hello Friends, I need your valuable help.I have tried to install commvault on HP-UX of which I have attached an image, could any of you tell me if you have been able to install it? or it is definitely not supported?Thanks for your help.  

1
Mike Struening
Vaulter
3 months ago
P
Byte
ptmorrisByte
asked in Commvault setup guides and getting started

PowerShell SDK v1 Get-CVVirtualMachine broken after upgarde to 11.28.19

I have been using the Commvault Powershell module v1 with great success for a while now.  Today I noticed at least 1 cmdlet is broken since upgrading some Commcells to 11.28.19.  Using Get-CVVirtualMachine, I have tested against multiple Commserves now and all just return VM not found or No VM’s found if you run with no parameters.  Normally this would return details for the specified VM or all VM’s if no parameter is used. I do have 1 Commcell still on 11.16 and the cmdlet still works fine.  This leads me to believe something is broken for this particular cmdlet in the newer versions of Commvault. I was curious if anyone else having this issue?  Or any problems with any other cmdlets from v1? Thanks

2
P
Byte
3 months ago
J
Bit
JosephBit
asked in Commvault setup guides and getting started

Should I access the CommCell Utility installed directly on the CommServe Server

We are currently accessing our Java GUI CommCell Console and SQL Server Management Studio, installed directly on the CommServe Server. According to the link found below, CommVault recommends installing these Management Utilities on a Proxy server, as the extract hereafter specifies:“Do not log on to the CommServe or MediaAgent computer directly. Instead, do the following:Use a virtual machine proxy computer that has the JAVA GUI and SQL Management Studio installed.Log on to the CommCell Console, and then access the MediaAgent computer.”https://documentation.commvault.com/commvault/v11_sp20/article?p=7885_1.htm Is this indeed the recommended practice, or are we okay leaving and accessing the CommCell Console directly on the CommServe Server (we are not accessing the Media Agents directly for management purposes)?Thank you. J

4
G
Vaulter
4 months ago
HenkR
Byte
HenkRByte
asked in Commvault setup guides and getting started

SELinux hardening denied Commvault files but everything works.

Hi, Does any one know how to handle or fix this, within a hardened linux/rhel mediaagent server with selinux? audit.log:type=AVC msg=audit(1662726564.338:34): avc:  denied  { append } for  pid=2248 comm="Galaxy" name="Galaxy.env" dev="sdb3" ino=45978 scontext=system_u:system_r:init_t:s0 tcontext=unconfined_u:object_r:usr_t:s0 tclass=file permissive=0 Henk

11
HenkR
Byte
4 months ago
A
Byte
Ayman SeyamByte
asked in Commvault setup guides and getting started

CommVault new implementation failed due to Could not start the service MSSQL$Commvault

CommVault installation failed when preconfigure workflow engine and i check the log found that error ​​​​​​Could not start the service MSSQL$Commvault

4
Jos Meijer
Commvault Certified Expert
4 months ago
F
Bit
FlorianSchoenheimBit
asked in Commvault setup guides and getting started

VTL 2.0

Hi, does anyone has experience with VTL 2.0 feature?https://documentation.commvault.com/2022e/expert/135517_commvault_vtl_20.htmlWe tried to install the RPM but this already failed with this error:error: too many arguments to function ‘blkdev_issue_flush’ I was able to fix this with rebuilding the RPM and software is running now.Now WebUI is running, but I´m not able to add users for login:/commvaultvtl/bin/vtuser -a -u admin -p <password>Invalid user name/commvaultvtl/bin/vtuser -a -u vtladmin -p <password>Failed to add user. Reply from server is : There is no error message or anything else.  Florian

7
Mike Struening
Vaulter
4 months ago
I
Bit
ILYA KANTOROVICHBit
asked in Commvault setup guides and getting started

Office 365 In-Place Archiving

Is it possible to back up In-Place Archiving of 365? I have an organization that uses In-Place Archiving for users and folders are not backed up, is it possible to change this/back up in a certain way? 

7
I
Bit
5 months ago

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