Commvault topics

Hi Team,I have a query on how does Deduplication at the Storage Policy compare with setting Deduplication at Subclient level ?I have to set a mediaagent partition while enabling Deduplication while creating a storage policy.When choosing the same storage policy at the subclient level, I could see Enable deduplication Tab in properties to be selected by default as “on client”. Shouldn’t it be “on media agent”?How does it differentiate from each other? 

I'm attempting to install Commvault v10 SP15 on a new physical server, and I've previously succeeded in installing it on virtual machines without any issues. However, when trying to install it on the physical server, I encounter an error message that reads, 'please make sure that your computer is connected to the internet and retry.' Despite verifying that the internet connection is working correctly through testing and disabling antivirus software, the Commvault installer continues to prevent the download.I am seeking advice or suggestions for addressing this issue. It's worth noting that due to external constraints, installing Commvault v11 is not currently an option. If anyone has faced a similar situation or has any recommendations for resolving this problem, I would greatly appreciate your assistance."   

Hello, how can I download the entire essential and expert documentation in PDF without spending three hours selecting checkboxes in the navigation panel?

Hello, I have 3 libraries in different environments but these are hosted in the same commserv, we work with weekly and monthly tapes and we want these tapes can be used in any of the 3 libraries, the problem we are facing is that if the tape A was mounted in the library A to mount this tape which already has the expired information in the Library B for example, the solution we have at the moment is to give it delete manually and discover but we want it to be something much more dynamic that simply uses it even if it comes from another library. What also generates me another doubt to be the 3 libraries in the same commserv should know that these tapes are already expired? 

Hi All,We are in the process of rolling out HyperScale X 4 disk nodes for a customer as part of a global standard for them.  Hardware has been procured in line with the published Reference Architecture for the Dell EMC R650 nodes.  Checking documentation today I note that the Dell R650 has been removed from the 4-disk node models:https://documentation.commvault.com/v11/essential/132722_design_specifications_for_hyperscale_x_reference_architecture.htmland:https://documentation.commvault.com/v11/expert/132722_design_specifications_for_hyperscale_x_reference_architecture.htmlIn both cases the updated date for the documentation is 1 September 2023 (11 days ago).These servers have not been listed under the deprecated platforms either. Is this a documentation oversight or has support for the Dell EMC 4 disk nodes been dropped?I’ve attached the PDF for the R650 reference architecture. 

Is there any performance advantage to an LTO-8 VTL versus an LTO-5 VTL on Data Domain? 

Hello everyone, We are running Commvault 11.28.72.Now we want to upgrade to 2023E. I'm trying to download the software via Commcell Console:Tools tab, Add/Remove Software > Download SoftwareThe download starts and then changes to pending with the following error: If I try to download 11.30 the same thing happens.When I upgraded the commcell console from 11.24 to 11.28 it al worked great.Anyone an idea of what to do?

 metallic server plan  creation , while creating plan we get option like this ,can someone tell what is the advance option does the VM full backup run on weekly, or is it only incremental ? if  i need daily incremental and weekly full can disable the advance option select only incremental save it and add one more in the same plan  

So Is Commvault Platform Release 2023 11.32??Why have two names of the same product?!?//Henke

Hello, we have deployed 2new windows 2019 machine and made a disaster recovery of the Commvault database using the recovery assisstant tool and also installed commvault on another host to build a livesync solution like we had before.The IP and the hostaname of the commserve host has been changed, but the name for the commserve client is the same. We installed failover packages on both primary and secondary machines as written in the documentation. The problem is, that now we have 4 clients in the failover assistant. How to get rid of the restored failover clients now? IF I delete them, the new sql clients will be also deleted as the IPs are the same?

I am in the process of deleting a Storage Pool that is a cloud library (library in question is on prem S3 Storage solution).This mirrors as closely as possible  process I followed with Global DDB’s, but this is my first deletion of a Storage Pool and want to be 100% sure I don’t leave any data on diskListed below are the steps I have run All dependent copies have been deleted and there are no copies associated with storage pool Data aging has run and there are no pending deletes, there has been a week since this was done. I have confirmed there are no jobs associated with the DDB’s When I view the DDB’s I see Application size is 0, size on disk shows blocks still remain but I assume this is the residual base line that will be deleted from disk after the Storage Pool is deleted.   Micro pruning is enabled. I tried running Reclaim space to recover and Orphan chunks (not sure if this is of any benefit). got error “Pruner media agent not found to run Defrag phase on DDB, Please configure

Does intellisnap work with encrypted volumes on a nimble SAN device? If so, how?

We are planned to powdered off the vCenter. before doing power it off planning to take decommissioned backup, please suggest can we take entire VMs hosted in the vCenter or all folders or only selecting vCenter. please suggest 

Hello good,I would like to know if there is any way to know the # data reader of each subclient configured in Virtual Machines backup, either through a report, query, etc.To determine the load of the storage libraries by subclient and their programming in order to avoid saturation of jobs and resources.Thank you,Regards.

Hellowe have purchased a license for 10 TB of snapshots. Yesterday we removed tons of snapshots from the arrays and no space was reclaimed at all. Today in the morning even more space was taken by snapshots than yesterday. We use intellisnap with vsphere and netapp. The license is full and we are getting alerts all the time. Any idea why this is happening or how we could fix this issue>? Comments: System has reached over 101 percent of the limit for [Snapshot] usage. Jobs may not run. Purchased quantity [10240]: consumed quantity [10360].

i am getting below alert , we are using latest 11.32 software package , i dont remember creating a SP for DDP in the past dedeployments , any idea     Invalid Storage Policy ID. Please verify Client[grb-srv-backup], Agent[File System], Instance[DefaultInstanceName], Backupset[defaultBackupSet], Subclient[DDBBackup] is associated to a valid Storage Policy.

Hi, is there a qcommand or similar function to remove Clients from a associated PLANS?

We have a client that wants to retain the backups we have but no longer have us do backups what are our options they currently have a 90 retention , basically we want to freeze time and just retain that 90 days, is that possible

I am looking to up the debug level so my cloud logs show more detail. I remeber in the past creating an empty file in the root of the media agents did this for windows media agents, is there a similar method for linux. I am wanting to see the curl errors and tls handshakes.

Hello community, I have a question regarding an error message from a DDB Verification job.Pleas see the error marked in red in the abstract of the logs:8120  1010  09/04 19:42:54 22835333 [Controller] Getting Chunks for Reader_1738120  1098  09/04 19:42:54 22835333 [Reader_171] Failed to get chunk integrity record from SIDB8120  1098  09/04 19:42:54 22835333 [Reader_171] Cannot process data for the chunk.8120  1098  09/04 19:42:54 22835333 41087620-# [DM_BASE    ] removeAllArchFilesMap(): Removing all the archive file ids from archive file map.8120  1098  09/04 19:42:54 22835333 [Reader_171] Discarding queued chunk list8120  1010  09/04 19:42:54 22835333 [Controller] Getting Chunks for Reader_173 Last ArchiveFileId [0] CommCellId [0] controller will wait for this call before proceeding to get next message for other workers I checked the documentation and the knowledge base to find out what the error is telling me.From my point of view the DDB doesn’t have any information about a certai

A Metallic software update is now available for your Windows systems. We recommend you perform this upgrade before Sep 9, 2023, when Metallic will automatically update the software. A onetime system reboot is required to complete the upgrade of Microsoft Visual C++ 2015-2022 Redistributable (x64) – 14.36.32532 which is included in the Metallic software update. Click here for a demo to prepare your Windows System for the Metallic software update.FAQWhat happens if no updates are done? Backups will continue to operate. Which systems will be need this update and reboot? This applies to Windows systems with Metallic software in your datacenter or cloud environment. The reboot is only required for windows systems with an older version of Visual C++ i.e., if Visual C++ 2015-2022 Redistributable (x64) – 14.36.32532 is not already installed. What is the expected software version after the update is complete? 3201.9 or higher. Does the Windows system need to be powered on? Yes. Ensure the

Hello,i’m searching a way to automate commcell migrations operations for migrating LTO-5 tape metadata on a new Commcell in order to be able to restore.i didn’t find any REST API or qcommand to do this.is there a way to automate these actions or it’s only manual operations ?regards,Christophe

Medium basic query, but I'm new to Commvault, is it possible to make SQL queries to the Commvault server database?

Dear Community,  my customer wants to make a VMware san-mode backup from NetApp Filer with NVMe over FC. I can’t find anyting in the documentation. Is this supported? If not, when is this available?RegardsThomas 

We have a “file server” that is a MacOS 12 montery machine I have built 2 seperate custom installers and both fail at the end with no error output just an installation failed message. is there something special about MacOS 12 ? I notice here they do not have it listed:https://documentation.commvault.com/2022e/essential/142144_system_requirements_for_mac.html