Self-Hosted Q&A

Good afternoon!I am restoring files/filesystem from a Vmware in Commvault, but all files are showing 0 bytes in the information and do not open. I tried performing it on other servers and testing full backups from other dates, they also have 0 bytes.Can anyone help if this is in the Windows layer or in the Commvault application?

i have sql server backup to on premsie disk and i have a media agent and storafe in azure cloud  i want to do replication to azure storage from there i need to do restore a vm where i have created instance  but i dont see an ioption to select the copy to replicate it from 

I have a question, Is there a way to create a CSV from an Active Directory? I don't want to restore the objects, just compare them If the restore fails to restore information, Commvault also generates a CSV with the failed information

How can we select from which copy to be replicated for sql backupi have sql backup to disk and then dash copy to azure, i want to do auto recovery to azure sql server,while creating replication group i dont see an option to choose the copy

Hello All,We're looking into implementing Air Gap protect as outlined here:https://documentation.commvault.com/2024/essential/air_gap_protect.htmlwe understand the principle behind air gapping and what the benefits are, however I’m wondering what does the air gap protect storage actually do? If we are already configuring an air gap between systems such as with a network topology, or for example with VM power management, ect… then what does the air gap storage do exactly? Say versus just any other type of cloud storage? thanks!Lani

Hello Team,We are planning to configure O365 backup using Commvault in an on-premises environment.Please advise the hardware requirement of Media agent, access node & indexing and any other prerequisites.We have deduplication hardware appliance that will use of Disk library.The access node we are planning to keep in DMZ environment, so that what are the ports communication is needed from internal and o365 communication also.And please let me know the deduplication and compression will use Commvault end or external storage appliance. Thanks in advance. 

couldn't restore mailbox mails from full backup as the older mails which backup was taken wasn't found and even created recovery point to test but couldn't be done. 

Hi,When making an inplace upgrade of an Windows server from for ex. 2012R2 to 2022. Does Commvault see that as a new server when calculating the Capacity Licenses in use for Commvault Backup and Recovery?

Hello Commvault community,Ιn case it needs to be implemented GFS (Grandfather-Father-Son) for VMware / Azure VMs workloads, what is the preferred tier to use in Azure?I assume that hot tier is ideal for daily backups (with 7-14 days retention), but what about  weekly backup jobs with 180 days+ retention ?Can hot tier combined with cool tier or must create a new cool/cold container (with new DDB) for these weekly backup jobs? To split daily backups → hot tier and weekly backups -->cool / cold tier.What is the best approach for this case? Please for your feedback,Nikos

Hi Team,We have facing issue in our commvault infra. While running auxillary copy job media marked as appendable its not full , after appendable is not reusableThis appendable media is not full, also tape is getting stuck inside the drive,if we can reuse this appendable tape without erase the existing data(because we data retention in 5 years) please share any solution for this issue

Hi Team,We have facing issue in our commvault infra. While running auxillary copy job media marked as appendable its not full , after appendable is not reusableThis appendable media is not full, also tape is getting stuck inside the drive,if we can reuse this appendable tape without erase the existing data(because we data retention in 5 years) please share any solution for this issue

Hello All,I am using restore validate workflow. IT worsk fine on standalone nodes. When I try is on MS SQL Always on it fails. Does COmmvault support it on MS SQL AG?

Does anyone know which URLs need to be reachable by a Commcell for an access node for EntraID backups?  These are the URLs I know, but perhaps there are more or this information is incorrect or outdated. I can't find anything about it in the documentation.https://graph.microsoft.com/https://developer.microsoft-tst.com/https://login.microsoftonline.com/Thanks in advance.

Hello, Anyone know how to migrate/convert SP to Plan? 

Hi all. I have a Storage policy copy where I have deactivated the copy by removing the check mark in the “active” check box, because I don’t want to use the copy any more and just want to age data out.My questions is. Now that I have deactivated the copy, will data age out, or will data only age if the copy is active?I ask because it seems that data is not aging when the storage policy is not active.  Regards-Anders 

Hi,I need to change the DNS on my three HSX nodes. Can I use the following BOL steps to change the current DNS entries ? https://documentation.commvault.com/2023e/expert/133471_adding_additional_dns_entries_for_nodes_01.html Regards 

Hi,the Download Software Job via Commserver is not working, because of missing File for LinuxError Code: [68:70] Description: Could not download the file [CVUpdates/11.0.0/BUILD80/SP32_5494260_R1191/linux-x86/CumulativeUpdatePacks/CU43/\linux-glibc2.3\Base32\libObjectOps.so.gz/d:\Commvault\ContentStore\SW\CVMedia\11.0.0\SP32_5494260_R1191\Unix\linux-x86\LooseUpdates\CU43\linux-glibc2.3\Base32\libObjectOps.so.gz]. Source: xxxxxxx, Process: DownloadSoftware  anyone else having this problem?Regards,Alex

Hello all. I’ve noticed when restoring a GPO object, a new GUID is created.Is there a way to restore with its existing GUID?

Hi,I’m currently doing MongoDB sharded cluster implementation. I manage to backup the sharded and config server, now trying to do some test restore.Is there any ways that I can simplify the process, without affecting the production server.I understand that I can do out of place restore, but I do need to prepare another set of mongodb server which currently I’m having difficulty to provide the resources.The “Restore files only” option, can I use this to test the restore to another path within the production server? Will this option shutdown the server? regards,Fauzi

Hi Team,We have facing issue in our commvault infra. While running auxillary copy job media marked as appendable its not full , after appendable is not reusableThis appendable media is not full, also tape is getting stuck inside the drive,if we can reuse this appendable tape without erase the existing data(because we data retention in 5 years) please share any solution for this issue

Hi Team,We have facing issue in our commvault infra. While running auxillary copy job media marked as appendable its not full , after appendable is not reusableThis appendable media is not full, also tape is getting stuck inside the drive,if we can reuse this appendable tape without erase the existing data(because we data retention in 5 years) please share any solution for this issue

Hello can I upgrade my Commserve directly from 11.20.40 to 11.28.83 (2022E)? I have windows 2012R2 on the CS (virtual machine) ,This is CS and MA together in one VM . Thanks!

Are you able to Aux copy directly to S3 Glacier Deep Archive (cool tier), without having write to hot tier?

Dear support,If enable Encryption (in Disk configuration - check below pic) for both primary and Secondary copy, will be also encrypted the traffic between them?The goal here is to have “full” encryption, not only for backed up data, but also in Aux copy operations. Please for your feedback,Nikos

Hello, please, I need your help, I have to set up continuous replication of a VM and I can't find the correct configuration.