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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 5,283 Topics
  • 22,531 Replies
5283 Topics
M
Byte
Marcel_REByte
asked in Self-Hosted Q&A
Group based scheduling of Oracle log backups

I recently discovered that our Oracle incremental backup schedule is not working as initially expected by my predecessor. It is assigned to a client group with all our Oracle servers and starts an incremental backup on the default subclient and a log backup on the Archlog subclient. The goal with this schedule was to only backup Archlogs. I already studied the documentation and read through a few post here but it seems like there is no way to prevent this behaviour when the schedule is assigned to a client group. Is there no other way to schedule an Archlog backup exclusively other than assigning the subclient itself to the schedule? Maybe some option to restrict the schedule to just Archlog subclients? Thanks in advance.

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P
Vaulter
T
Tahait
asked in Self-Hosted Q&A
The system is over the licensed capacity

Hello, Please I nedd your help, I’ve tried to resolve issues regarding the cappacity so i found out that I’ve exceeded the capacity and the VOI ( 80 allowed VMs ==> used 81) so I deleted 5 VMs, My question now is it possible to use data agging to liberate capacity because I need to do it now so I can resume the ongoing backups that are suspended now

453
Onno van den Berg
Commvault Certified Expert
0
Byte
0ber0nByte
asked in Self-Hosted Q&A
Api for VM Backup status in active backup job

Hi Team, Is there an API through which I can view the backup status of VMs backed up in an active and running VM Subclient? In Progress, Completed, Failed, etc. as in the screenshot below.

351
S
Vaulter
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A
Content indexing - high CPU utilization

Hello Commvault colleagues, By enabling Content indexing for Exchange online / OneDrive backup jobs, I realized that consumes extremely high CPU resources, especially in initial backup jobs! Content indexing backup jobs starting right after backup jobs, So, apart from adding more CPU cores to Server, is there any way / recommendation to distribute this CPU high utilization maybe to another Server? Already tried to add a secondary node to associated o365 INDEX, but still, high CPU utilization is only to 1st MediaAgent. Please for your feedback,Nikos

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N
Byte
M
Bit
mallicBit
asked in Self-Hosted Q&A
Add Option Not Availe for Add Media Agent

Hello, I do not see an Add button under the Media Agents list. I am a Tenant Admin. Is there anything I am missing?

112
M
Bit
A
Byte
AbdulIkramByte
asked in Self-Hosted Q&A
Data Verification Schedule not auto selecting the backups for Verification

Hi, We are on 11.32.76. We have HPE catalyst as library. So there is no DDB configured. Recently I enable the Data Verification schedule at storage policy level. For some reason the Backups are not auto picked for Data Verification. The schedule starts the DV but it shows total size verified as zero bytes.I verified the same from jobs in storage policy copy , there are no jobs with Data verification status.I even selected newly available still it does not work. I have two questions. ->How to resolve this issue, so that the DV1 auto select newly available jobs in storage policy copy? ->If I have to configure DV1 schedule on plans from Command center how this can be achieved?

182
A
Byte
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A
Command Center don't open after CommServe DR

Hello community, This is my 2nd time that Im facing this issue, during CS DR test. Please for your help! During CommServe DR test, In “new” CS, I applied existing DB, the wizard finished and CV services are all up & running. CommCell is opened, but Command Center has the following message even after Server restart: (Please wait while our servers start up. This may take a few minutes.) Windows OS and Commvault versions are the same during the DR test. Does anyone has any solution about his?

20005
T
Byte
E
Byte
ETOByte
asked in Self-Hosted Q&A
MongoDB backup copy Fails

Hello All, we have percona-mongodb with 10 nodes.Snaps completedsuccesfully. BUt backup copy fails as following. My commvault version is 11.32.76. I coudlnt not find details error on the backup copy logs Error Code: [32:392] Description: Internal software error occurred. : [Mount failed:OS mount failed (MM.60614) (MM.-335352634)]Source: gbmnsp10, Process: MongoDB

552
E
Byte
J
Byte
jlaByte
asked in Self-Hosted Q&A
Error - The medium is already reserved by some other job on VSA restore

Hello, I am trying to recover a backup of a client VSA virtual machine from a secondary copy that was copied to tape approximately 5 years ago. The index version of the VSA client is V1 (I plan to migrate this VSA client to V2 next month. It’s the last client I have left to migrate). The Commvault version is 11.36.24 The restoration I am performing is for the entire virtual machine. When attempting to restore, I get the following error message: "The medium is already reserved by some other job. We rarely perform tape recoveries, and what surprised me while researching is that this type of error seems usually appears in multi-stream database recoveries, but there’s no mention of VSA clients. You can see information here:https://kb.commvault.com/article/53924https://documentation.commvault.com/11.20/combining_source_data_streams.html Before open the case (#241023-299), I tested different restorations. Also checked that no other job is using this media. We even restarted the library and t

2002
J
Byte
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BillyBoo
asked in Self-Hosted Q&A
Can we do FSbased sed restore postgre 14 to 15

Can we do FSbased restore postgre 14 to 15 (out of place ) Commvault documents said Verify that you are restoring the File System backups of the same version of PostgreSQL and not from higher to lower or lower to higher. other document said Verify that the PostgreSQL software version on the destination is the same version or higher than the version of source. release notes (Supported Feature ) said Which one is correct Can we do or not

376
B
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
Administrative shares are enabled on the MediaAgent Critical event

Administrative shares are enabled on the MediaAgent [cvault-cs.xxxx.xxx.xx] which could lead to potential security exploits, please review and take necessary steps. We just updated our Commvault software from Commvault Platform Release 2022E (11.28) to Commvault Platform Release 2023E (11.32.73) and we got this event at the commcell console. cvault-cs.xxxx.xxx.xx is our Windows Server 2016 Datacenter commserve. This server is also used for backups of some VMware virtual machines, but there are no Disk Libraries/Mount Paths configured on it. I read the information on the page MediaAgent - Windows Administrative Shares and I didn't feel very comfortable with it.

1001
P
Vaulter
0
Byte
0ber0nByte
asked in Self-Hosted Q&A
Laptop Backup - automatic privacy enable

Hi Team, Is there a way to take an action automatic privacy enable for laptops ? Thanks in advance.

151
P
Vaulter
A
Byte
AnandKByte
asked in Self-Hosted Q&A
HPE Store once Catalyst replication for Airgap solution

Hello Team, Just want check, we have two store once devices, one is primary backup and another is secondary copy. For secondary store once planning to configure airgap solution. Please advise, shall we replicate one catalyst to another catalyst in two devices with out Commvault aux copy. In this case will restore data any time from secondary copy. The secondary store once is connected another media agent server which is in different site.

613
W
Vaulter
N
Bit
NezBit
asked in Self-Hosted Q&A
Index cash space

I have an issue in Index cash directory which total size is 1.4 TB , and I noticed that the size had grown up with a high rate however that there are no additional work load added to my environment (11.36.28) and I have enabled the below parameter to be value ‘’1’’ Delete archive files of indexing backup associated with deleted backup sets 1 But the old Legacy Index sill consume nearly more that 350 GB after running data aging job. below is the index retention configuration that currently configured and I have configured it with below reduction days to be 8 not 14 days Any suggestion here to keep the index directory in a healthy status using the same SSD disk space we already have without expanding the capacity as its not applicable in the current time?

1603
S
Vaulter
D
Bit
David CastroBit
asked in Self-Hosted Q&A
Update python

Hello: I have version 11.34.41 of commserve. Can I update Python to the latest version that is on the download page? It is version 3.13.1. The question is: Is this version compatible with my installed commserve? I need to update Python on the recommendation of my IT security colleague.

642
P
Vaulter
N
Bit
NezBit
asked in Self-Hosted Q&A
Index cash space Issue

I have an issue in Index cash directory which total size is 1.4 TB , and I noticed that the size had grown up with a high rate however that there are no additional work load added to my environment (11.36.28) and I have enabled the below parameter to be value ‘’1’’ Delete archive files of indexing backup associated with deleted backup sets 1 But the old Legacy Index sill consume nearly more that 350 GB after running data aging job. below is the index retention configuration that currently configured and I have configured it with below reduction days to be 8 not 14 days Any suggestion here to keep the index directory in a healthy status using the same SSD disk space we already have without expanding the capacity as its not applicable in the current time?

412
W
Vaulter
J
Bit
jxbBit
asked in Self-Hosted Q&A
AuxCopy / streams allocation

Hello All, I noticed some of my AuxCopies use a lot of streams, whereas some other use just a few (3-5) even if I set the “Device Streams” value. The ones that use a lot of streams are from storage policy copies associated with hundreds of laptop and workstations. The stream tab of the copy job show a lot of different JobID with 1 or 2 streams by job. The ones that use smaller amount of streams are policy copies associated with Vms. The stream tab shows only a handfull of different job IDs. Source data is deduplicated and stored on the same disk library and is copied to the same deduplicated storage pool. I’d like to know if there is a way to force Commvault using more streams / pick more jobs? Stream randomization and Distribute data evenly amont multiple streams are active on my storage policy properties. Scalable ressource allocation are enabled by default. Batch size is set at 1000 Jobs. I am running CV v11.36.35. Thanks in advance, merry christmas to all.

342
J
Bit
R
Byte
RolandByte
asked in Self-Hosted Q&A
CommVault SLA Report

Hello, I have 1 Client with the following agents VSA and SQL Agent we use CV11.32.73. A VSA Backup runs every day. The SQL Agent discovered 3 instances. On one instance a sql backup runs every day.The two other instances has no scheduler and storage policy. I looked at SLA Report but I cannot find these instances. I don't use "Exclude from SLA" at sql subclient or client group level. When I look into commandcenter protect - databases I see the two instances with SLA status “Excluded” Can anyone tell me why SLA Report don't show me the two instances? Roland

172
R
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A
Byte
Andry97Byte
asked in Self-Hosted Q&A
Error installation Invalid URL

Hello CommVault community, I hope you're doing well during this holiday season. I need your help with an issue I'm encountering while installing CommVault software. I've been trying to install CommVault version 11.28.0 on my Windows system (version 10.0.17763) server 2019, but the installation consistently fails. Here's a summary of the steps and issues encountered: The installation starts normally, I select French as the language and accept the license agreement. I choose the "Install on Local Machine" option and select the latest maintenance release (131). I select the necessary packages, including CommServe, WorkFlow Engine, Index Store, Web Server, etc. The installation seems to progress until the prerequisites check. At this point, the installation fails with the following error: "InstallCommon.DownloadFailedException: Cannot access payload from internet" I noticed in the logs that the installer is unable to access certain URLs, notably: https://downloadcenter.commvault.com https:

591
J
Vaulter
Nikos.Kyrm
Byte
Nikos.KyrmByte
asked in Self-Hosted Q&A
MFA / Microsoft Authenticator bypass ?

Hello team! In case of enabling mfa for ALL users / groups, Im wondering if there is any “backdoor” for admin user. In case of lost Microsoft Authenticator app and email access, is there any way to restore access to Commcell, even with help of Commvault supoprt? I cant decide if it’s preferred to enable mfa for all admins (master) users or to leave one admin user without mfa (with a strong password) in case of backdoor. Please for your thoughts.

2393
Nikos.Kyrm
Byte
L
lucky_king
asked in Self-Hosted Q&A
Active Directory

In the current Commvault version 10SP15, how can I protect files in the SYSVOL folder located on the DC in an AD domain environment? Are there any related resolution cases? What should I do if the files in the SYSVOL folder on the DC are accidentally deleted? There is only one DC.

482
L
C
Byte
Chris NewmanByte
asked in Self-Hosted Q&A
Postgres SLA issues

Our SLA’s for postgres need to be excluded or are consistently missed. We are using FS based backups, and it appears the SLA is looking for dump based backups. Any idea how to fix this and have it look at the FS backups when reporting on SLA? Thanks- Chris

212
C
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Y
Bit
Yassine_AatBit
asked in Self-Hosted Q&A
Nutanix site to Vmware site as a DR site

Hello everyone , We are currently exploring options for implementing a Disaster Recovery (DR) setup between two sites within our organization. Our main site operates on Nutanix AHV, while our designated DR site runs on VMware. Given the difference in virtualization platforms, we would like to inquire about the feasibility of establishing a robust link between the two environments to support seamless data replication and failover capabilities. Specifically, we would like to understand: The compatibility and integration options between Nutanix AHV and VMware for DR purposes. Recommended tools or technologies to facilitate data replication and synchronization between the two platforms. Any prerequisites or considerations we should be aware of when configuring such a setup. Support for testing and simulating failover to ensure reliability. Our aim is to ensure minimal downtime and data loss in the event of an outage.

892
Y
Bit
M
Bit
MDIBit
asked in Self-Hosted Q&A
Restore active directory GPO

Hello, Is it possible to restore a single deleted active directory GPO with the Active Directory iDataAgent? Thanks!

3103
L
A
Byte
Amin91Byte
asked in Self-Hosted Q&A
Storage policy to Plan questions

Hello, Some question about the Storage policy to plan conversion I have let say 10 storage policies.SP1 to SP10The schedule policy associated to these Storage policy is always the same : Schedule_Policy_ inc daily _8PM_synth_full_Sun_10PM I created a test Storage policy with a few clients. I ran the Plan conversion App. The SP was converted to Plan. I noticed that the schedule policy Schedule_Policy_ inc daily _8PM_synth_full_Sun_10PM has been disabled during the conversion and It is a normal behavior. But it means that other storage policies that are not yet converted will not be backup up until I convert them ? Also I noticed that the synthetic full full backup schedule was not taken into account during the conversion Thanks for you help !

3345
A
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