Commvault Cloud Topics

Hoping to get an answer from the very well educated Community on the following question! What is the data path for Linux VM file / folder restorations done using FREL? What talks to what and over what port? Obviously, we have Media Agent and the VSA Access node involved writing directly into the ESXi datastore but where does the FREL fit into the connectivity picture?I have multiple ESXi hosts and a complex firewall configuration. I’m assuming a single FREL can service multiple ESXI hosts without issue but what ports do I need to open between which devices and which way? I’m guessing ports 8400 and 8403 but between which devices? TIA!

Hello all!Hope You are all doing fine!We are having a problem within our environment related with One Drive backup. For last few days we are getting this errors:  This “Generic download failure error” does not tell a lot to continue troubleshooting.Maybe one of You actually faced this kind of problem and know any to fix it or troubleshoot?

Hi all, I have a question regarding the association of Oracle (sub)clients to Plans. Let’s say I have the following schedules defined in my Plan: Incremental backup for all agent types: Daily at 22:00 Transaction Log backup for databases: Every 2 hours Full backup for databases: Every Friday at 20:00 An Oracle Client by default has: A “default” subclient (with Selective Online Full enabled) An ArchiveLog subclient If I assign the Instance or subclients to my Plan, which schedule(s) will then be applied to these subclients? In my opinion, the default subclient should follow schedule nr “3” because it’s a Full backup. And the ArchiveLog subclient should follow schedule “2” because it backs-up the logs. But is that indeed the case? I have my doubts about this. Thanks in advance!

Hello everyone,instead of assigning management permissions to a Hyperscale X after it has been configured (hsxsetup), is it possible to use the tenant admin account during the join to the commserve phase?Thanks and regards

Where do we get Description of columns for cf_SurveyLibraryThroughput table under CVCloud Database.What is the formula to get avg throughput per day from these parameters in the table[cf_SurveyLibraryThroughput ]? 

I have created s3 cloud library , now I need to share the mount path to another MA agent.https://documentation.commvault.com/2022e/expert/adding_new_mediaagent_to_cloud_storage_device.htmlBy Using Device IDhttps://documentation.commvault.com/2023e/expert/files/products/media_agent/xml/ShareMountpath.xmlYou can use the device ID to share a mount path with one or more MediaAgents Here I can see sharing mount path using device IDs, I need the same using names, not IDs I can see xml parameter for Disklibrary , need xml file for cloud lbrary – mount path sharing.

Hi. CV version is 11.32.45, we want enable compliance lock (CL) on local disk storage. For what I can read, there no DDB sealing involve with that option vs WORM at hardware level.With no DDB sealing, we should not have have space increase by enabling CL?Am I right?

Hello,I have a customer with Hyperscale X that currently set with a single card for Data Protection Network and another single card for the Storage Pool.There is a documentation or reference that I can use to change the actual network configuration to LACP or Active/Passive when everything is on production ?Thanks,Christian

I have the following function setup in a script : JSONObject getVmwareApiOutput(String apiUrl, String vCenterSessionToken){ ExecuteSuperProcess getVmwareApi = new ExecuteSuperProcess(); getVmwareApi.processBlock = WorkflowElement.parse("<processBlock>pbGetVmwareApi</processBlock>"); getVmwareApi.inputs = WorkflowElement.parse("<inputs><url>" + apiUrl + "</url><vmware-api-session-id>" + vCenterSessionToken + "</vmware-api-session-id></inputs>"); getVmwareApi.execute(workflow); JSONObject vmWareApiOutput = new JSONObject(xpath:{/workflow/variables/restCallOutPut}.replace("[","").replace("]",""));return vmWareApiOutput;} This works fine the first time I call the script.But subsequents calls result in the following: 9908 ExecuteSuperProcess     : [Search vCenters for Virtual Machines (

HIi get the errorNo service account(s) found for public folder processing. Please assure that a service account is assigned a malibox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations.Source: exch01, Process: CVMailBackupCoordinatorwhen back up the public folders. on exchange on Prem. Serivce account is administrator and has permission to root of Public folder and all subfolders.Thanks for help.Pavel

Hi team, We are on the way to make SLA Report more consistent by remove not scheduled host.Looking for any suggestion how smart group should looks like ?Create one manual group for all schedule policies and second smart  client association to the schedule policies - not equal - [previous create SP] Or... Client by schedule interval - equal to - daily  For all above situation  advance settings KPI → Exclude from SLA   

Hello, Is there a way to be actively informed by Commvault when new vulnerabilities are discovered?We would like to have this alert sent to our email distribution list.RegardsThomas

 can any one help me with required permssion for vsphere user for backup and restore operation  the one in the link is  old i guess , most of the permission i cannot see in the vsphere side , using vsphere 7https://documentation.commvault.com/2023e/expert/permissions_for_vsphere_custom_user_accounts.html

Hello , Sometimes the Comandcenter Website is suddenly unreachable . When i connect to the comweb Server i can see that the tomcat Service is not startet . In the Event log i find an Entry with the Tomcat service stopped unexpectly. We use the Version 11.28.93..Any Ideas ?  Thanks Michael 

Hello Team, Is Apollo 4200 Gen10 supported for installation of Hyperscale X to an existing commcell version of 11.32. in documentation i see both as ‘supported’ and ‘deprecated’ as below.please help to confirm  

Hi All,I want to install manually for Linux but when I run the command cvpkgaddthere is an error:I've followed what was on the previous forum but still can'tany idea?

actually my question is commvault support over the internet backup or lan and wan without vpn and mpls ?How it is possible ? and what is process.

Hello folks,I have a role with permissions to perform certain operations for platform users. In this role, only the restore "In Place Recover" and "In Place Full Machine Recovey" of the VM is allowed, but when updating to version 11.32.38 .In the command center, when restoring a VM, I get the "Out Place" option, which should not appear because I do not have those permissions; in the previous version 11.28.68 it did not appear as it should.Regards.

"I want to restore a PostgreSQL database using schema and data from a DumpBased backup, but I'm encountering the following error." Error code: [94:19]Description: PostgreSQL Database: [~dsin~] Restore Failed with PostgreSQL Error: [~Make sure all dependent tables are selected for table level restore. PG Error -- pg_restore: warning: line ignored: 35 pg_restore: warning: line ignored: 35 pg_restore: warning: line ignored: 29 pg_restore: warning: line ignored: 29 pg_restore: warning: line ignored: 29 pg_restore: warning: line ignored: 29 pg_restore: warning: line ignored: 29 pg_restore: warning: line ignored: 29 "In the logs, it says that it cannot find some schemas at the destination." help please!!

Hello everyone, please help me understand if there is such an opportunity in the api? There is such a method - according to the cat, I can get a request from the developers of Commvault - GET <webservice>/Client HTTP/1.1 Yes, it returns a list of all objects, but there is not complete information about the object and there is a method for obtaining complete information - GET <webservice>/Client/{ClientID} HTTP/1.1 The question is that I have a list of unique IDs or Names and I want to upload full information on them right away, but there is no way in Python to do this. Is it possible to do this at all, or will you have to cycle through all the IDs and unload them piece by piece and slowly?

Hi !I’m used to old-style storage/schedule policies and clients/subclients associations..But we’re told that PLANS are the future, and we’ll have to move to Plans for sure.So I’ve deployed a few new MAs to protect some locations inside my company, where I have to protect VSA + file level backups.I have local disk backup, then auxcopy to tape and auxcopy to cloud from primary.MA is physical linux, as we have windows VSA clients, I have also deployed Windows VSA Proxy. Then I created Storage pools for local disk, tape copies and Cloud copies.To simplify things and test Plans, I created a Plan per location, with standard details, like 1 day RPO, 1 month of retention, with my backup timeslots, full timeslots (confusing with synthfull out of control, but we’ll discuss that later in this thread I guess).I created a VSA VM group that points to my VMWare location ( = selects all the VMs in that location, including my VS

Hi all,I would like to discuss location and sizing of fundamental installation directory. Installation Path - it should be the local system disk, required space will be used from the system diskIndex Cache Path - it shouldnt be the local system disk, at least 200GB free space neededDatabase Engine Installation Path - could it be the local system drive? The space is allocated by the installer itselfCommserve Database Installation Path - at least 200 GB free space for Medium environment, should it be different than local drive?Disaster Recovery Path - it has to be available if the local system crashesCheers!

Every once in a while my Java session will crash and leave a workflow “locked” By me, and it won’t allow me to make modifications. I know that restarting the workflow services will unlock it, but there is a way that doesnt require cycling services?

 please let me know , if i am deploying HSX reference architecture to existing commcell 11.32 , then what are the ports i should open between Commserv server, HSX nodes and clients ?Do  i only need to open ports specific to Media agents given in below link between HSX nodes , commserv server ?https://documentation.commvault.com/2023e/essential/port_requirements_for_commvault.htmlapart from above ‘General commvault ports’ should i also open below HSX specific ports between HSX nodes , commserv server and clients? dont i need to open these HSX  ports if i am not enabling firewall in HSX nodes ?https://documentat

The following imports:import commvault.cte.workflow.activities.HttpClient;import commvault.cte.workflow.types.WebRequest;import commvault.cte.workflow.types.NameValue;import commvault.cte.workflow.types.WebMethod;Produces the following:Script1.groovy: 8: unable to resolve class commvault.cte.workflow.types.WebRequest @ line 8, column 1. import commvault.cte.workflow.types.WebRequest; ^Script1.groovy: 9: unable to resolve class commvault.cte.workflow.types.NameValue @ line 9, column 1. import commvault.cte.workflow.types.NameValue; ^Script1.groovy: 10: unable to resolve class commvault.cte.workflow.types.WebMethod @ line 10, column 1. import commvault.cte.workflow.types.WebMethod; ^