Commvault Cloud Topics

Hi,i try to backup my OneDrive users with Metallic.Configuration seems ok. Teams and Exchange Online works fine.If i try to backup OneDrive i get the message that the subclient is empty or not vaild.How can i solve this?RegardsDennis 

Hello,I have a client that is backed up as a virtual instance plus a native SQL agent. Now I’d Like to change that and remove from virtual and add a File&Systems agent. Though it seems it is already installed, as seen below, but I don’t see the agent under the client.Is there a way to add the license for it? I can’t reinstall it it seems since it’s already there? Anyone know how I should proceed?BRHenke      

We are currently looking into enabling the PassKey feature for one of our ‘Companies’ associated to our Multi-Tenant CommCell.The feature meets all the requirements to allow us, as the MSP, to support the customer from a BAU perspective without being able to view the sensitive data we will be backing up.However, I need to explicitly know that if the customer who will hold the Passkey loses this, can it be recovered from the CSDB?The customer will enter the passkey via remote session so as the MSP we will not have any record of it but need to be able to provide a solution in the event they misplace the Passkey.Thanks in advanced 

currently I backup S3 bucket with managed key, plan change the key to CMK, will commvault support S3 bucket backup with CMK?

Hi Team,On our Linux server, there are folders named /builds/ in different paths and there are many non-critical files in these folders. We want to exclude all folders that are /builds/ on the server and remove them from the backup.If we define exclude as "***/builds/" in this request, will I achieve my goal? Thanks in advance.

1, Commvault support Data domain from 11.32,  it only support DD hardware, or also support DDVE(Data domain virtual edition)? 2, I write my primary copy to cloud library(Azure storage account), any chance to run AUX. copy to Data domain, want to see my secondary copy on DD

Hello,customer wants to use a storage system with native deduplication option for file services. Are there any known issues in backing up and restoring the system with NAS/NDMP? Or is it useful not to use the storage deduplication?Thanks and regards,Thomas

Hi All, i have an short question regrading the index state.  When i check the health Status i see that some index probles are rported.  under the remarks the info is Index is outdated. it affects the VSA V2  for some vms i get last index backup time 08.01.2024 and it shows index is outdated. Browse and restore is working fine. The Bigdata apps backup also runs fine.    what can i check or do ?

Red Hat OpenShift Container Platform Virtualization(OCPV) supported by Commvault ?Does Commvault fully supported to backup VM that run on openshift container platform virtualization?

Hi,  Is there a article available which we can go thorough and implement a Tag based backup for Azure VMs? I’ve referred the below article but it’s asking me to login which i don’t have.  Azure VM tag | Community (commvault.com)https://documentation.commvault.com/11.25/expert/31314_defining_filters_for_content.html

We would like to understand more upon how the data is uploaded :Multi-Part? Part size? Chunking? Average part count? Average part size?

Hi, We have a situation with filled up DDB drives in a 3-MA grid setup. XL-sized MAs but with 1.3TB DDB NVMe (should be 2TB according to sizing recommendations). The reson for the large DDBs seems to be due to a customer backing up a lot of small files that deduplicate quite well, we see between 25-30 billion secondary records and 2.7 billion unique records on the File DDB partitions. 94-95% dedup and performance is exceptional good with this amount of data in the Storage Pool, 60-70µs and ca 660TB. We also see pruning working as lowering retention also reduces the secondary records and give us GB back on the DDB volumes. We have two options in this hardware…We can expand the DDB volumes by concatenating (in Windows) another 1.3TB NVMe to the existing one, giving us 2.6TB on the DDB drives. Add one, two or three additional DDB-partitions (one per server) to the DDB, placing them on the extra, available 1.3TB NVMe (MAs in extended mode with 6 DDB partitions, each on a dedicated drive) A

Hello,We are using a shared commcell, but we need to send tape backup to a customer.We was thinking about restore a commserv DR backup on an other server, and then keep it on customer side in case of restore.But we don't know if we need a licence on the restored commserv and if we can run on both in same time.Or maybe you could know an other solution to ensure that tape backup can be used by customer without issue.

Hello, In commvault i created hypervisor with 2 nodes. But we are using more then one subscription. For each subscription do i need to creater seperate hypervisor with node, or only node on each subscription is enough?   

Hi,Does anyone knows when vSphere version 8 Update 2 will be supported?Thanks

I’m currently running 11.30.64 and tried to download 11.34.5 but after 40 minutes the job reported 0% progress.  I killed the first download job and am now trying to download 11.32.35 and it also seems to be going nowhere.  Is anyone else having problems downloading patches?Ken

HelloMy VSA proxy server has issues communication with the media agent. cvping works, and also test-netconnection. The media agent has 2 NIC, admin and backup. Admin network is not reachable for the VSA proxy. There are 2 DNS records for the media agent.mediaagent.domain.net and mediaagent.backup.domain.netNot sure if it matters but the media agent is registered in the commcell with the admin hostname, mediaagent.domain.net Anyway we have created DIP and backup networks so the VSA proxy actually tries to connect to the correct IP address. But in cvfwd.log I get the following: ######## ######## Switching fd=952 to non-blocking modeConnecting fd=952 to xx.xx.xxx.12:8403Completing connect() for fd=952Successfully connected to xx.xx.xxx.12:8403=> HTTP/1.1 POST xx.xx.xxx.12:8403ERROR: cvfwd_iot_wait(): Socket READ failed. Got READ error on ON_DEMAND control tunnel from "vsaproxy" to "mediaagent" via (xx.xxx.x.134, xx.xx.xxx.12): The specified network name is no longer available.Error in

Hi Team,So our team have made a temporary third copy that is syncing from our primary copy, and we want to stop the syncing because the storage of the third copy is already full.My questions are:Is there any way to stop the synchronization of my primary and temporary third copy without disabling the Third Copy?  If I disable the active status of this third copy, will I still be able to restore backups from the third copy?

Hi, As I’m not really finding an answer in the documentation, I’m checking here if somebody knows.I would like to know if there exists a way to add exceptions to Selective Copies.Let’s say I wanted to copy all Monthly Backups to tape, except for example the first month of the year. I don’t see an “automated” way to do this. I could select the “Do not Automatically select jobs” and do it manually, but that kind of defeats the purpose. Is there any way to do this? Thanks

Hi Team, We have one requirement. We are planning to remove Old MA and Library and we are planning to configure New MA and  New Library.Is it possible to move all client data from Old configuration to new configuration?

Hello community,We are try to configure SAP MaxDB backup. We have completed client installation and instance configuration, but we facing errors related to pipes / streams.Backint, param and streams are configured according to following guide:https://documentation.commvault.com/2022e/expert/22205_configuring_multiple_streams_for_backups_and_restores.htmlDuring backup (from Workflow) we are getting the following error:Error Code: [19:857] Description: OK ERR -24925,ERR_PREPARE: Preparation of backup operation failed Can not create pipe '\\.\pipe\pipe_mem1'. (System error 13; Permission denied) Source: cv*****, Process: Workflow Please for your feedback,Nikos

Can i apply the same license after doing a hardware refresh. ( new hardware and os) what parameter is license tied to. Is it ip address or name or serial number

What is the difference between “DDB Last Verified On” and “Existing Job On Disk and DDB Last Verified On”?   Since there is not option to start a job that don’t verify existing jobs on disk? There is a Quick and a non-Quick verification job, but both of them verify existing jobs on disk.  

Hi, is it possible to replicate data (files and directories) on volumes larger than 64 TB (Windows)?VSS has a limitation of 64TB volumes. Can I disable usage of VSS for replication?Regards,Lukasz

I bet that many of you have some VERY impressive home lab setups….so let’s see them!Share your home lab or home office setup for bragging rights and internet points!