Commvault Cloud Topics

Hi,We have a Domino 12.0.2FP1 server, what has succeed daily Notes database backups (Incremental, Full), but transactional backups failed with error: [CreateIndex index processing failed - no index archive files.]::Client [OST0VWMA02] Application [CreateIndex] Message Id [234881129] Error code [14:105]Our Commvault version is 11.28.56The Client and MA have enough free space on disks, MA was restarted. Transaction log backup running for seven hours, error messages are repeated. Uploaded logs are from a short trying, what was killed. But error messages can be seen.Most interesting part of the JobManager.log for me is: “ArchiveMgr Failed to get valid archive file.” and “Set pending cause [CreateIndex index processing failed - no index archive files.]”Can it be any Domino Server issue? Because it is an upgraded Domino server.We have an another Domino 12.0.2FP1 server, where tran log backups has no any issue.Does have anybody any idea?Thanks in advance.

We took on September 25th. The storage policy was set as below. Deduplication: Enabled Retention: set to 1 day and 0 cycles Worm Lock: DisabledOn the 26th, when the retention period had ended, CommVault sent in delete requests to the Cloud Storage for deletion of the metadata and indexes. However, no delete requests were sent for the archived data chunks. The Cloud Storage responded to these delete requests by deleting the metadata and indexes and responding to CommVault with a positive 204 response.MediaAgent CloudFileAccess log: 5916 1760 09/26 12:15:28 ### [CVMountd] RemoveFile() - deleteimmediatezerocycle/7Z8CZ4_09.25.2023_11.54/CV_MAGNETIC/V_3222/CHUNK_14571/CHUNK_META_DATA_145715916 1760 09/26 12:15:28 ### [CVMountd] RemoveFile() - deleteimmediatezerocycle/7Z8CZ4_09.25.2023_11.54/CV_MAGNETIC/V_3222/CHUNK_14571/CHUNK_META_DATA_14571.idx5916 1760 09/26 12:15:28 ### [CVMountd] RemoveFile() - deleteimmediatezerocycle/7Z8CZ4_09.25.2023_11.54/CV_MAGNETIC/V_3222/CHUNK_14575/CHUNK_

Hi,can anyone knows if Office365 Index Server DR app from Commvault store supports also Exchange On-prem Index server configuration ?Can We use this workflow / app to protect our On-Prem Exchange Index server creating DR Index Server and switching to it in case of failure ? RegardsAlex

Hi, Our company bought U software. We will base on this in our product. My question is, if we have any doc about Commvault_linux-x8664_Media_11_32 (linux installer) other CLI switches? because I need for example download only this part (pkg.xml):Using repository https://downloadcenter.commvault.com - Retrieving Feature Release info............................... Done - Retrieving Feature Release binary info........................ Doneto make better automation of our CI.Could you help us? BrMatt

Hi we are currently using platform release .28 but was wondering how we can go too platform release .30 

Hello All, Does having the ~ key in folder name hide the folder from being backed up? For example “~new folder”. I am looking at doing a restore of a file in a folder that has that character in the name. Thanks!

I am configuring new Library and would like to know how can i move my data with infinite retention to new Library. 

Good Day Community,I have a customer that has been using Content Indexing for several years. Now we want to move to the newest Indexing methodology using the NEW Index Server.I know there is absolutely no migration path from one to another. But luckily, the customer has all the backup data sitting on disk. So my strategy is simply to re-index the data using the new methodology, in a new Index Server. I should end up having the same results doing a search since all the will be re-ingested.Is there something else I should be aware of? Or is this the best approach to achieve this?Many thanks in advance for your input.

I’ve started to integrate the api within Databricks. With common script and managed to extract all client / sub Clients using the documentation provided from customer Support.I asked internally to our SysAdmin that manage CommVault,  to give me an extraction of the data from CommVault (All Clients).The list given from sysAdmin does not match with what I extract from API ( Like 4000+ hostname in mismatch).My Question is :Has someone encountered this issue? Shouldn’t route /Client return ALL  and I Mean ALL clients that I see on CommVault application? Why do we encounter a mismatch between API and commVault Extraction?

Hi, I’m looking for some clarification on backup and retention of Onedrive version history. If I’ve understood the backup correctly it will only back up the latest version of an object at every run. As described https://documentation.commvault.com/v11/essential/130942_backups_for_onedrive_for_business.htmlWhat is the reasoning for this limitation? Retention is configured to be kept for a certain time, say 6 months after deletion, how does this affect the version history? Is versions removed from retention 6 months after being overwritten by a new version, or are they removed when the last version of a file is removed?  Regards,John Robert

Hello, TeamI am having this issue when running backup on an oracle database.The backup runs but when it gets to about 80%, It throws an error and goes into pending state. What can be done to resolve this?See error below:  

i am trying to install commvault agent using push method from commcell console, but job fails with below error. i am using commvault version 11.32.23 with free licenseError Code: [68:574] Description: Required media version [11.32] with transaction Id [5494260] is missing in the Software Cache. CommServe may be installed with a lower version media. Please check the media in Software Cache and try updating the CommServe before updating clients. Source: CommServ1, Process: DistributeSoftware From commcell command center, when i tried push,  i get below error, Error code: [68:192]Description: Software Cache is empty or does not contain the packages required for client's operating system. Use Download/Copy Software to populate the cache.Source: CommServ1, Process: DistributeSoftware,  Please help me with a solution 

got erro when i ran the next script from Commvault site PS C:\>$requestbody = @'{"destinationClient": {"clientName": "testvsvc1.testlab.commvault.com_v2"},"destinationInfo": [{"vmware": {"esxHost": "172.24.42.9","newName": "va-dummyVM2_DND","dataStore": "HDD_AutoDatastore","resourcePool": "/"}}]} '@ | ConvertFrom-JsonRestore-CVVirtualMachine -Name va-dummyVM2_DND2 -outofPlace -Requestbody $requestbody -OverwriteExisting

Hello   2nd Copies to Azure Cool Storage.In the context of architectural best practices for MediaAgent sizing (page #49), there's a statement that advises against enabling data verification for cloud storage libraries.https://documentation.commvault.com/2022e/expert/assets/pdf/public-cloud-architecture-guide-for-microsoft-azure11-25.pdfAs of October 2023, is this advice still considered a valid practice? Furthermore, what methods are suggested to avoid issues with corrupted data chunks in cloud storage? Does Commvault propose the practice of sealing the DDBevery 90 or 180 days for this purpose? thanks

Hi Folks,We have a setup where our Commserve is at our corporate office on the west coast. We have a remote locations in the both the Midwest and east coast. Both the corporate office (CPO) and the remote locations have their own media agents.Today I noticed that as a remote location aux copy to Metallic was processing, that it was going to our corporate office media agent first (due to the mount path?). This aux copy (just over 500gb) took almost 17 hours.With the mount path being at CPO, does that mean the aux copy goes from the Midwest to CPO to Metallic? And if so, should I create another Metallic Storage pool for the Midwest and East coast, or should I make a Metallic storage pool for each location?Or does it really matter? Hopefully, this makes sense! Thanks for looking.

Good morning, We have 2 sets of databases that need to by in sync in terms of their refresh times.  I’ll call them “ERP” and “APPS”.  The “ERP” databases will remain on Oracle for some time, but the “APPS” we are moving to MS SQL. We currently use Oracle with ZFS to snap development refreshes on a periodic but sometimes changing schedule. We have this entire process automated via OS scripts that check for a trigger, and when found, consume this “trigger” file and proceed with the recreates, which dump and reload development users and permissions during the process.The “APPS” db has ~ 100 schemas, and our plan is to convert these into 100 MS SQL databases.  After this DB is migrated, I need to have them refreshed on a known but sometimes changing schedule.I’ve read the thread here which explains more or less how to script the refreshes: In our case the DB names and filepaths are the same, so our script will look something like:Dump MS SQL Permissions Restore Production backups from serv

I'm investigating if we could blend in Activate FSO to fulfill an archiving use-case, but according to the documentation it seems Activate FSO does not allow you to pick the results and perform an archive action. The documentation only refers to  (https://documentation.commvault.com/11.22/expert/118724_moving_files_in_file_storage_optimization.html) the ability to move, delete or tag the data. Is this correct? And if that is the case then what's the reason that we do not have the ability to perform a file archive? 

So we’ve been having issues with the DR site’s CV backup.  I’ve managed to access the COMMVAULT instance in management studio, to see these lovely notes:… and:This is a system that I’ve inheirited and still learn new things about every other day.  My best thought here is that I simply need to nuke and repave (rebuild) this entire CV server.  It’s not the end of the world and would be a good learning experience for me.   But I have to ask - is there a faster way?  I really don’t think just backing up the main site’s DB and recreating everything here can be trusted (different server names, etc.) This is CV 2022 (11.28.x) running on server 2022.  Based on being CV v11.28, you might already know it’s SQL Server 2014.Thougths? Merci!  

Hi,Can we restore table to the same database with granular restore option ?Regards

Hi,why it is not possible to restore a single ms sql table to the original database? (not to the database which is created while for browse / recovery point) found this community post which is also not “solved” imo. tested with 11.24 & 11.28.latest   

Hi Team,I can see below .NET related vulnerability.Can you please let me know, if .NET update will impact Commvault backup server and media agents ?Microsoft CVE-2020-0605: .NET Framework Remote Code Execution Vulnerability Microsoft CVE-2020-1046: .NET Framework Remote Code Execution Vulnerability Microsoft CVE-2020-1147: .NET Framework, SharePoint Server, and Visual Studio Remote Code Execution Vulnerability Microsoft CVE-2021-24111: .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-26832: .NET Framework Denial of Service Vulnerability Microsoft CVE-2020-1108: .NET Core & .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-21911: .NET Framework Denial of Service Vulnerability Microsoft CVE-2022-41064: .NET Framework Information Disclosure Vulnerability Microsoft CVE-2023-21722: .NET Framework Denial of Service Vulnerability Microsoft CVE-2023-21808: .NET and Visual Studio Remote Code Execution Vulnerability Microsoft CVE-2022-41089: .NET Fr

Is there any way to determine where the bottleneck is if CommVault is supposed to be writing data to tapes, but the tape library indicates “the tapes are idle” a lot? My throughput is not great on some of these tape jobs (multiple streams, and multiples... but 50 GB/hr or less on some of them) yet they have TB’s of data to write.  I have heard of a possible “the drives are spinning up and down, wasting time" as a possibility… is there a way to see why CommVault would not be continually writing data, especially if it has multiple streams that are showing “some throughput” in the Java UI, and how one “makes sure commvault is writing data to tape as fast as it can?  I have tried adding more multiplex to the tape job this month and it did not help. 

can i move to version 11.30.57 from 11.28.76 as when i try to install this version it does not let me install it.

Hi folks,Just a quick question. Why are some of the entries in the history italicized?  Thanks!

Hi,I have a probleme in exporting emails to PST or CAB files. The job isn't starting and display an error message saying "error downloading files." I haven't been able to locate any logs related to this error.thanks for your help.