Commvault Cloud Topics

How to add more disk space to the index cache volume. Can some one help and share the steps to perform this task. We have space crunch and procurred two new SSD’s to increase the space. 

Hello I’m trying to understand the versioning of Metallic towards Commvault. I assume that Metallic is just a Commvault with some GUI changes and feature limitations to improve user experience. So, I can see that Metallic agent is running at version 11.3001.36 The most adequate Commvault counterpart seems to be 11.30.23, Platform Release 2023 Preview Version  It means that Metallic users are running on preview versions with different patches or these patches were not yet deployed at Commvault? Or it works differently, how then?

Hi, for connecting to a HyperscaleX appliance to drop and pickup files, are there any tweak settings?I’ve been toggling between \bin\bash and default for shell and using SCP/22 and authentication works but the session never gets going. ThanksG

Hi Everyone, I am trying to update storage policy copy retention but i am not having a much luck.In the command center you can edit the plan then edit Backup Destinations which are storage polices and it generates an Equivalent API and JSON payload, but when i post to URL it generates i am just getting a return off storagepool list.    is this the correct location post:https://mycommserve/commandcenter/api/StoragePool?Action=copyEdit what i am trying to achieve is that updating retention rule for “retainBackupDataForDays” in number of secondary copy policies. is there any sample that can help?  Thank you!  

Hello, Last week we upgrade OS from 2012 to 2022 with SQl 2019. And now i see that one of the user cannot qlogin on another client to run a script. Its saying that username or passwoord invaled. But with the same user i can log in on webinterface or command center.  EvSecurityMgr::userLogin() - Socket [0x00000000000019AC]: LOGIN ERROR: Invalid login/password attempt with UserName  With another user can i have no probleem to qlogin Now i want to create a new user but i need change from normaal password to Strong Paswoord -ps. Any idee how i do it? 

I am getting all twisted up with the groups created in LiveSync. With multiple CommServes what groups should Media Agent Agents and VSA VM’s be put into? Should they all be infrastructure as well?What is definition of internal and external? I’m using the predefined topoolgies created when turn on LiveSync. Thanks in advance.

is there anyway we can a complete single reportwhere it should show  atleast below  columns client name   backupset Subclient Storage policy Storage pool Schedule policy  backup jobs status 

I am hoping someone can provide clarification on the difference between releasing a client’s license and retiring that client. We have clients with backup data we wish to retain until it ages out, but the client does not need to be backed up.As I understand it, releasing the license means backups will no longer take place but backup data will remain intact. Retiring the client seems to also do this. Is the primary difference that a client can have its license re-allocated, whereas a retired client must be recreated as a new client? If this is the case, what’s the use case for retiring a client completely?Many thanks for reading and any input!

Hi!Can I somehow set a reason when killing jobs using POST http://mycommcell.com/webconsole/api/Job/123456/action/kill request?

Who is this for?This is written specifically for people who cannot find a way to do something in the rest API. When should I use the qoperation execute api?If an API endpoint exists to do what you need use that, The rest api is much… much… much newer than qoperation execute and I suspect the thing that makes the rest api viable at all as a substitution for the command line is that fact that the qoperation execute api exists In other words it may be a stopgap solution.  DISCLAIMER:I am no expert, everything stated below is my opinion based on experience and experimentation.With that said I  both welcome and invite criticism from those who have deeper insight and knowledge. This post is made solely to help those who are currently looking for solutions.In order to be fair to the people reading this any pure speculation on my part will be placed in italics. That said I am quite confident that everything stated below is basically correct if not complete in scope and context. Anyone who can

Hi team,  I have a storage policy with just primary copy and retention default 30 daysSo I created a schedule to backup a subclient modifying that retention time:But the results I have accomplished  are  the retention time remains 30 days:Could you help me on this? thank you

Hi Team, I have a requirement to produce the details on the last backup taken,  for roughly 400 clients.qlist lastjob works well, but I can’t force it to accept a parameter file, as I was hoping to put all 400 clients into a text file and pass it to the q-command. I know a lot of these Q-commands will accept a parameter via “-af  c:\temp\parmfile.txt”.However, this cmd does not want to accept it. Does anyone out there know of a variation, or of another CMD that would give me these results? Thanks (and apologies for dodgy spelling in the title … can’t seem to change it)

New to workflows and Commvault in general, having deployed in December of 22. Looking for a workflow that would enable our DB2 DBAs to do an out of place restore to devops server using the repath options on a weekly basis. 

Hello community, Due to a network change at commvault infrastructure level, i’ve lost connexion with some agents In reality, i need to change listening interface locally But how to do it? Is there some cli command or tool or something to avoid complete agent reinstall to make the agent listening on another interface please? Need for windows and linux operating systems please Thanks in advance. Regards

Hi All, I have a client that upgraded their hardware and in doing so we went over the VM Socket limit. We then removed the license from the nodes and then decommissioned the servers. 2 of the servers licenses have been released, but the other 2 does not want to release the license.  I have ran Synthetic Fulls and Incrementals, as well as Full backups, but the license is still not releasing. The Host does not exist anymore, so I can’t even try to reapply the license to remove it again. Any Ideas? Thanks in advance.

Dear team,👋😁I am seeking your valuable assistance to address technical issues that I am experiencing with the Commvault agent (11.28.52), which is installed on a machine with a MediaAgent role and Oracle database agent and file system agent (as shown in the attached image). The machine in question is of considerable size, in terms of terabytes, and encounters various issues which I would like to describe: The MediaAgent role was installed to send all information through SAN. However, it appears that this MediaAgent role has led to several client restarts. When attempting to stop jobs locally, Commvault processes remain running on the server, causing slow performance and interrupting the proper functioning of the databases. Even without any active jobs running on the client, Commvault processes continue to run every hour. The HP-UX 11.31 Itanium operating system server VPAR is hosted on a Superdome platform and has an Oracle database of 35TB. Its function is limited to acting as

Se tiene un servidor XX el cual se requiere migrar a un nuevo equipo YY, la idea es que el equipo nuevo YY toma el nombre y la IP del equipo XX, mientras que el equipo XX es aislado y posteriormente eliminado, la idea es conservar los backups en CV del equipo XX y que  el equipo  YY  lógicamente quede con los planes de backup que tenía XX.Al realizar lo indicado aparece lo siguiente el cliente original con la data que tenia almacenada pero el cliente nuevo no tiene las politicas del original  

Excuse my ignore but will deleting the existing index trigger an index restore?

has anyone successfully automated a file level restore? this would be for an audit purpose.

Hi Community,I’m trying to deploy the CIS pre-hardened ova image and i can’t login on windows.i have deployed three times the .ova and respect the password complexity rules.it doesn’t work.I see older topics but it seems that it’s not fixed.Please advice Christophe

Hi Team, Greetings! Is there a faster way of excluding this specific email address instead of doing it one by one? There are 2000 mailboxes that would need to be excluded.

Hello Everyone,I am in the same context as Greg describe (everything in place and accessible).https://community.commvault.com/commvault-q-a-2/backup-m365-into-existing-commvault-on-premises-environment-3895?postid=22706#post22706I got 2 issues on this configuration:Doing backup on SharePoint Online, I got “Invalid Storage Policy ID. Please verify Client[APP-SHAREPOINT], Agent[Sharepoint Server], Instance[defaultInstance], Backupset[Sharepoint Online], Subclient[SharepointOnline] is associated to a valid Storage Policy.”. How can I fix it? How can I configure autodiscovery regarding content (Exchange, Sharepoint, OneDrive and Teams) before to add content?Agent is not visible (from the console) in this context? What is missing?Thanks 👍

Hi Team,As per the snapshot, total data written 1.33 TB  out of 10TB . But free space showing me 46 GB only.The same like showing me other mount points. But when check the physical size it is occupied around 10 TB only. Please help me on this.

Hello,Dr backup is configured with the below location.\\ip\h$\Commserve_DR This is basically a Media Agent (windows) and in H drive I am storing the metadata to this location.When I click on the browse option and give the username and password, it says incorrect username or password. I have given the correct username and password but still its giving error. How can I get the correct username and password?There is one option to change the username and I did that also but still its not working. Also Upload backup metadata to Commvault cloud - It creates a air-gap copy of metadata but where it exactly store? Is there any cost of storing the metadata on Commvault cloud. How to access this metadata whenever required? Also Upload backup metadata to Cloud library - It creates a air-gap copy of metadata. I can select any Cloud library but where it is exactly store? How to access the metadata?  Retention of drbackup is 5 days so same applicable to Commvault Cloud and Cloud library ? 

Hello all,Is there a log file on the backed up client (Windows OS) that shows all (successfully) backed up files from a File System Backup?As you can view all the successfully backed up files from within Commvault the information must be there somewhere - I presume in the CommServe DB itself - but is that also logged somewhere in a log file on the client? Background:An application on that Client is creating many files on a daily basis that need to be backed up but afterwards (after 24h) are no longer needed on the client. Unfortunately, the application does not cleanup these “old” files, meaning they remain on the File System unless they are manually deleted. Due to the large size of these files (couple of GB per File) we ideally don’t want to just extend the File System but instead would prefer to run a script that runs deletes these files 1-2x per day. But to do that we somehow need to establish a logical verification that the files have been previously backed up, which is where such