Commvault Cloud Topics

In our environment we are using Disk library for all our backups and all the backups are running in a single session. To improve backup timings of one of the Oracle node, we are planning to increase the sessions in commvault. My question is, other than changing the settings in subclient level, do we have to increase the channels in RMAN script to make it work? Thanks.hutamit

Hi Team,The DDB partition Q&I time is very high post changed the DDB partition location. I have moved the DDB partition recently from one drive to another due to space was full.As per storage team, we are using Lun assigned NLSAS_SSD drives on our MA. Now all the backups are running very slow. I want to reduce the Q&I time or else want to run the DDB on single (T:\ DDB) partition. because the backups are running fine using that DDB(when i was moved the DDB that time it was used another partition) Please suggest on this.I have raised a case to vendor, they are suggesting to run the ConvertDDBToV5 workflow job and waiting for the steps and DT. 

Hello, In the meantime, I found the following timestamp and also warning about the snapshot creation for the mentioned VMs. However, there is no reason mentioned in the logs for why the snapshot creation is disabled.Error Code: [91:482]Description: Snapshot creation is disabled on (VM Name). Please help to find the solution for this error.

This option is available only for the storage policy configured with multiple partitioned DDB.When this option selected and if you have a partially available DDB that is one of the partition is offline The backup or Auxiliary copy jobs can continue with remaining available partition of the DDB. If option checked, the CommVault warn that this option may increase space consumption on disk. If I understand the concepts correctly each partition stores a unique collection of hashes and pointers. With this option checked, space consumption on disk can increase, because Commvault would need to deduplicate some of the blocks again.  If this is correct,is the data verification job the kind of task that could identify if there are duplicate data blocks stored on disk? If the answer is yes, then it would be strongly recommended to run a data verification job after this option is checked. Especially with the DDB dat

Is there a way to print the tapes that are in a VaultTracker Container? I do not see any way or workaround method to do this.

Whenever a new DDB is created, a fresh copy of signatures and first occurrence of each subsequent data block is written to storage. However these data blocks may already exist in storage with signature contained in the sealed DDBs residing in the MediaAgent or Data Center. The DDB Priming feature looks for signatures in the previously sealed DDBs and uses them to baseline the new DDB. In source-side deduplication, this saves the need for clients to transfer data blocks that are already available in the storage.This option is not supported on archive cloud storage. Two questions here:  However these data blocks may already exist in storage with signature contained in the sealed DDBs residing in the MediaAgent or Data Center. Data Center? What is a Data Center in CommVault?  The DDB Priming feature looks for signatures in the previously sealed DDBs and uses them to baseline the new DDB. How the Commvault accomp

Hello,During a DDB reconstruction process, how does it reconstruct the missing data?  In our case, it first performed a restore of the last backup which was from sometime early morning.  Does it then access the library storage directly to reconstruct the missing data or does it access the Commserve?  I’m asking because I’ve been told conflicting information from different Commvault technicians.  I just want to make sure that I understand this process clearly.  Thank you. Bill

hope someone  can help for the below query  i am taking exchange on premise backup , and currently my access node and index server are in a old physical machines , i am planning to change access node to a vmalso index server to a new physical machine , what would be the best approach without affecting the backup

Hi Team, We took a hot backup of our MySQL DBs with the Percona XtraBackup utility in the document below. We will perform restore tests, can we return any DB under MySQL Instance that we want to learn? Or is all Full Instance restore the only option? https://documentation.commvault.com/2022e/expert/93111_mysql_backup_using_percona_xtrabackup.html Best Regards.

Hi,i Can’t restore files from the guest virtual machine from the secondary copy even if i can do a live mount of this machine from this copy.Regards

Can commvault give an engineer to trobuleshooting?

Hi,Github protection licensing. Bases on what is calculated? Number of users in organisation or number of repositories?  

I just signed on to cloud.commvault.com and see this: Is the site not working right now? 

Customer would like to move Comcell server into Azure environment. Ideally customer would like to create a completely new server with Windows Server 2022, a new name and a new IP address from scratch and make it the new Primary Commserve.Has anyone here with experience of this and provide their insights and any links?Many thanks in advance

HelloOne of our customers used the java console to add a Plan and a custom schedule to a Commvault client. I can remove the customer schedule but I cannot add the default PLAN schedule to the client againHow can i Use the default PLAN schedule again? Thanks in advance! :-)

Is there a matrix or something that commvault supports for nic drivers for certain hardware for their intellensnap workflo? seeing PDL’s on the hosts during snap volume unmount and its causing issues with my virtual host. Anyone else see this? There is some firmware updates available- but not sure if they are reccomended etc. Thoughts?

We’re new to using Metallic for Salesforce backups/restores and running into an issue when trying to seed data to a Sandbox: Most of the data is seeded correctly, but records aren’t created with the correct record type. For example, all of our Account records are created with the same record type, even though the source data includes a mix of record types. The same thing occurs with Cases and other custom objects. Does anybody have any tips about how to resolve this? We’ve included the Record Type object in the seeding template but this doesn’t make a difference.

what's the jobid for incidence creation?how can i get the jobid?

Hi,We are going to refresh our Commserve server to a new hardware, but we are looking if its possible to deploy its DB on different SQL server. We searched Commvault documents but all deployment procedures found are to deploy DB on the same server. 

1， Anyone could guide me how to install helm on windows access node？only download helm.exe from Github.2, where is system PATH of the Kubernetes access nodes?like this?  Download the most recent Helm binary for your Kubernetes distribution from helm / helm on GitHub.Requirements are as follows: The Helm binary must be installed in the system PATH of the Kubernetes access nodes. The following labels are required on applications that are deployed by Helm chart: app.kubernetes.io/instance app.kubernetes.io/managed-by You can disable backups of helm c

we will deploy Microsoft SQL always on on Azure VM, any chance to use Intellisnap to protect SQL always on?

We currently have a 10TB SAP Oracle DB on-prem, BR-Tools backup to a local disk is taking 4 hours.How to achieve the same backup completion time for the same DB in a Azure resource group to another resource group? 

i have next problem Alert:Aux copy job FailedType:Job Management - Auxiliary CopyDetected Criteria:Job FailedIs escalated:Detected Time:Wed Dec 28 23:42:51 2022CommCell:CommServeUser:AdministratorJob ID:63139Status:FailedStorage Policy Name:CommServeDRCopy Name:SecondaryStart Time:Wed Dec 28 23:00:11 2022Scheduled Time:Wed Dec 28 23:00:08 2022End Time:Wed Dec 28 23:42:51 2022Error Code:[13:138] [40:91] [40:65]Failure Reason:Error occurred while processing chunk [245216] in media [V_845], at the time of error in library [RezervnaKopija] and mount path [[CommServe] \\192.168.99.51\RezervnaKopija], for storage policy [CommServeDR] copy [Secondary] MediaAgent [CommServe]: Backup Job [62773]. Cannot impersonate user. User credentials provided for disk mount path access may be incorrec

Hello Community, Commvault offers several ways to secure the environment. Be it Ransomeware protection, account lock after x attempts, unusual file activities. Is there an overview of what else is possible here? We need to raise our security standards and would have to evaluate all the possibilities that Commvault offers. Maybe someone of you has already discovered all the features or even uses them and can give useful tips here. Kind RegardsThomas

I have a request to run a report for all files backed up on a specific date within a specific folder.  I am either looking for a report that will show this to me or a way to have all backed up files copied to a spreadsheet.   I have tried running a file search report a Chargeback report and backup job summary report.  None of these attempts are giving me the listing that I am looking for.  Does anyone have any suggestions on what report to run or how to get the list of all of the files in a CSV?