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Commvault Cloud Topics

Q&A. Technical expertise. Configuration tips. And more!

8011 Topics
B
Brg10
asked in Self-Hosted Q&A
eDiscovery for endpoint backup

Hi All,we have made a configuration for eDiscovery in our Endpoint backup environment. And we are able to run content indexing job and see the results. But the results are for live endpoint data, not the endpoint backup data. Does anybody have knowledge; what should be done so that endpoint backup data is indexed rather than endpoint live data? regards. 

1
O
Vaulter
1 year ago
P
Byte
PatricGByte
asked in Self-Hosted Q&A
Encrypt Tomcat Certificate Password in server.xml

Hi,Is there a way to encrypt the certificate password for the certificate used by the Tomcat server in server.xml so that it’s not in clear text. 

1
B
Vaulter
1 year ago
I
Bit
IlanaBit
asked in Self-Hosted Q&A
24 hour report

Hello,how to configure 24 hours report and to get it to my email daily?Thanks a lot

1
L
Byte
1 year ago
D
Byte
DennisByte
asked in Self-Hosted Q&A
B2D data take over

Hi,i want to reinstall my media agent (Windows). The B2D area is located on the server in the SAN. Is it possible to take over the data?RegardsDennis

1
Hyder
Vaulter
1 year ago
B
Bit
barcodeBit
asked in Storage and Deduplication
WORM Retention with AWS S3

Greetings,We are trying to redo our Aux copy backups we currently have going to S3 now. We want to harden our Aux/cloud backups by creating new S3 buckets and turning on WORM for them. I created a new test bucket and turning on the S3 Object Lock for the bucket. My question is around retention times. We currently have and will continue our retention of our yearly (gathering all the weekly full backups for 365 days) backups and then have data aging start deleting the full backups on-hand after 365 days. If I want to keep this same retention with WORM turned on, do I need to set the S3 object lock retention to the same amount (or less/more than 365 days)? I am reading through documents and other posts about setting retention 2 or 3 times the amount as the policy to prevent accidental deletion or preventing it from being deleted. This is where I am confused on. Right now we do have it deduped going to our Aux copy/cloud, but I guess I question if we should even dedupe our new backups to t

1
Scott Moseman
Vaulter
1 year ago
B
Bit
BK4LearfieldBit
asked in Getting Started
Comserve Web Server - how to upgrade SQL 2012 to sql 2016

We need to upgrade the SQL version on the webserver not sure on the steps to do so. 

1
O
Vaulter
1 year ago
I
Bit
Itay_HazanBit
asked in Self-Hosted Q&A
Enhancing security of emergency local user

Hi, Our security department requesting the following:Create emergency user with admin role (local) blocking any other admin from changing password/edit roles for this specific local user.The idea is to cover a scenario where an admin user has been hacked, the hacker wont be able to change anything or even see the emergency user.We did it with the user`s associated entities but it`s creating another issue - after granular deselecting the Emergency user from the User Group of our admins, any new users that been created are not shown to admins. We have to login with the emergency user and edit associate permissions to add those new users. There is no way to say “All users except specific user” The question is if there is any workflow or built-in mechanism for emergency users so no other user will be able to reset its password, except the emergency user itself.I`d appreciate your assistance

1
A
Vaulter
1 year ago
D
Byte
DaveKByte
asked in Storage and Deduplication
Auxcop Streams , what triggers them to increase during the job

I have an Auxcopy job running, it allocates 55 streams and as time progresses those streams gradually drop as streams complete. I now have my Auxcopy that has been sitting on 7 jobs for a couple of hours. When I kill the job and restart it I go back up to 61 streams. Am I improving things by doing this, will my job finish faster? Why does the streams not increase by itself during the job or why does it take so long to do so? Can I improve this?

1
Emils
Vaulter
1 year ago
M
Byte
Michael.BByte
asked in Getting Started
Disk caching for log backup

HiWe use disk caching feature for our SQL and SAP Hana log backups. As destination we have a Hyperscale X cluster. Now I’m not sure what happens when I want to perform maintenance for a node or if one goes offline. Does anyone have experience with this?Thank you

1
M
Vaulter
1 year ago
S
Byte
shailu89Byte
asked in Self-Hosted Q&A
CAS (content-adrressed storage) backup

Hello Community,A customer wants to back up data from CAS (content-addressed storage) like centerra or ECS.I understanding CAS buckets are accessed by PEA file so commvault need to use same authentication. In this BOL, seems centerra CAS is supported as backend disk target but no documentation for CAS or centerra as source.https://documentation.commvault.com/2022e/expert/9505_centera_clusters.html I want to get the confirmation if this is supported or not. Has anyone done this with commvault?

1
O
Vaulter
1 year ago
N
Bit
Niraj_LkoBit
asked in Virtualization and Containers
VM Backup Failed with Error "VDDK Version 6.5 or higher cannot be used to access virtual machines on hosts running ESX 5.1 or lower."

Hi,Multiple VM backups are failing with error “VDDK Version 6.5 or higher cannot be used to access virtual machines on hosts running ESX 5.1 or lower.”Any idea on this isse? Niraj

1
S
Vaulter
1 year ago
R
Byte
Raj BalarajByte
posted in Virtualization and Containers
Intellisnap vs VM backup

Hi Team,in my environment, i have backup SAN & NAS for remote site using IntelliSnap.This is totally different country where using different network ISP.The Snap backup will come to secondary storage first(AUX Copy) before backup to Commvault Storage(Backup Copy).Another site, we run normal SAN backup(without IntelliSnap), where the plant just away about 5km(Direct backup to Commvault Storage).For SAN we using IntelliSnap. My Question:1. Can we skip the secondary storage for Aux copy and direct backup to Commvault Storage? (with / without IntelliSnap) for remote site? What are the disadvantages? Do we call the VM backup without IntelliSnap is VSA backup? As per my understanding, the normal VM backup will wait for each snap to finish backup and remove at last. it may take longer time for remote site and impact the Real Time backup. If create IntelliSnap snapshot and backup to Commvault storage directly, does it need host to mount from local snapshot storage?   

1
S
Vaulter
1 year ago
T
Byte
TonyQByte
asked in SaaS (Metallic) Q&A
Metallic Recovery Reserve network Requirements

Hello Community I wonder if anyone in the Community can guide me here.  We are going to do away with our current DASH copies to our DR site and instead create a new copy on each Storage Policy to go to MRR instead.  However I was hoping someone could answer a couple of questions on this Is the first copy that goes to MRR a full copy even though its going to be DASH copies   going up to this storage area? Our network team have asked me what the initial backup size will be so they can calculate the time the first job will take if it has to a full.  I have looked at reporting, but what report do I run to see what the full backup (if it is this) size will be on one Storage Policy?  Its only the DASH copies which will be going up to MRR.Any help on the above would be greatly appreciated. Kind regardsTonyQ

1
W
Vaulter
1 year ago
R
Byte
Roman MelekhByte
asked in Self-Hosted Q&A
How to utilize gMSA for NAS backups?

 I am planning to migrate a lot of data from NAS1 to NAS2 (CIFS) and I am curious about the way to utilize gMSA accounts instead of standard username/password pair. For all scheduled tasks I am running on Windows Servers, I am trying to move to MSA, and for any services that vendors do support, I move to MSA also. I did not find a way to utilize gMSA in Commvault because it requires a username/password to create an account. The support team recommended talking to our CV representative which does not make any sense. Did anybody think about using MSA for CIFS shares backups?Or, another idea is to create a group of CV Media Agents and then manage CIFS shares access per this group. Ideas? 

1
O
Vaulter
1 year ago
Z
Bit
ZoroarkBit
asked in Storage and Deduplication
How does Deduplication on Azure Storage Accounts work

Hey everyone, we were wondering how clientside deduplication and compression is working on Azures “Storage Accounts”. It doesn’t seem like it’s using our Mediaagent but which resource is it using then? Is there somehow of an “invisible” virtual maschine which runs a “Storage Account” in Azure and does the deduplication etc.? Best regards

1
Onno van den Berg
Commvault Certified Expert
1 year ago
EricF
Vaulter
EricFVaulter
asked in Self-Hosted Q&A
External URLs for Commvault Features question port access requirements

Under this documentation https://documentation.commvault.com/11.24/expert/4787_external_urls_for_commvault_features.htmlAll URLs in this table support HTTPS and can be accessed on port 443. But does not mention if any need bidirectional access.

1
Scott Moseman
Vaulter
1 year ago
X
Byte
xiwenByte
asked in Self-Hosted Q&A
How to setup security connection between AVS and Azure storage account?

We’d like backup AVS VMware servers, will save backup image on Azure storage account. We shouldn’t enable all networks on SA, but AVS segment are not in any VNET/subnet. Could anyone guide me the best practice for azure storage account configuration for AVS?  https://documentation.commvault.com/11.24/essential/128997_azure_vmware_solution.htmlFor best results, deploy your libraries in an Azure storage account.

1
O
Vaulter
1 year ago
chrisknows
Byte
chrisknowsByte
asked in Self-Hosted Q&A
PowerBi Data Connector - For rest

I am thinking of attempting the creation of a powerbi data connector, and I just wanted to know if anyone has done it already. The process doesn’t look hard but it doesn’t look easy.  I have been doing powerbi transforms on CommVault reports and it’s a huge hassle. So I was thinking if I made a connector it would just make it easier.I am a powerbi novice so I may be going about this entirely the wrong way. Thanks.Chris. 

1
chrisknows
Byte
1 year ago
chrisknows
Byte
chrisknowsByte
asked in Self-Hosted Q&A
Is it possible to use report views in the custom dashboard?

I can’t seem to figure out how to do this. Maybe it isn’t possible. Do I have to create a custom report in order to add it to the dashboard?

1
chrisknows
Byte
1 year ago
K
Byte
KV singhByte
asked in Self-Hosted Q&A
Impact on backup retention by Change in server time

HI Team, I have a question. If someone changes the time on commserve, will it impact my retention? i know we usse the concept of cycle that can be really good option against it. but still, just want to confirm that we don’t have cycle concept then will it impact our retention ?

1
V
Vaulter
1 year ago
T
Bit
TamerBit
asked in Getting Started
NetIQ eDirectory

We have a customer that is asking about backing up NetIQ eDirectory, and if it is supported by Commvault. It seems as though it is, leveraging the OES File System Agent: https://documentation.commvault.com/2022e/expert/19892_backup_oes_file_system_idataagent.html Can you confirm this is the case? Also, the customer is asking if there is any documentation that explicitly describes support for NetIQ eDirectory, and on how to specifically configure backups and restores for it. We cannot seem to find any documentation on this. Would you be able to provide any info? Thanks!

1
O
Vaulter
1 year ago
E
Byte
Error restore DB MySQL XtraBacByte
asked in Self-Hosted Q&A
Switch all active alerts from the master to a mailbox.

Hello.We need to change the mail recipient of the master to a mailbox.As far as I can see, this can only be done by editing each alert one by one and changing at Users and Users Groups Selection and changing To: from master to mailbox.Is it not possible to make this change to all alerts at once?Thank you very much.Regards

1
V
Vaulter
1 year ago
FeRox
Byte
FeRoxByte
asked in Self-Hosted Q&A
Query Result there is inssufficient free space on disk volume.

Good morning dear friends 👋🏼😁,please your valuable help, is that I am doing a SQL Server restore, and I get error for insufficient space (attached images).I see that I have enough free space on the R volume, but I get the error, is it necessary to have twice the space?The backup I am trying to restore is 18 TB.  

1
S
Vaulter
1 year ago
B
Byte
BatuhanByte
asked in Virtualization and Containers
Azure SQL client doesnt disvocer DB

Hi, I conifged Azure client with SQL Server agents but I cannot discover any DB in subclient. Client status ready and I didnot collect logs. What can I do? 

1
S
Vaulter
1 year ago
EricF
Vaulter
EricFVaulter
asked in Share Best Practices
Commvault port requirements for site to site DR and Livesync

I have a customer that is looking for clarity on a port requirement question(s) Scenario:2 sites primary and secondary site A Primary site B DR Data backups from site A to B (Aux\Dash copy synchronous)  Commserve LiveSync  enabled Requirement if site A goes down that site B will need to recover all the VSA VM backups from site B copies of site A bkups. The question is what ports need to be opened to accomplish this since there will be a firewall between the two sites. Will all traffic need to be bidirectional or can some of the port connections be established solely with one way connection? I did point them to the commvault documentation:https://documentation.commvault.com/v11/essential/7102_port_requirements_for_commvault.htmlbut there was some confusion on their part and want to validate required ports for:LivesyncAUX copy data traffic from site A to BMedia Agent data from site A to site BCommunication ports from Commserve to secondary site.  

1
EricF
Vaulter
1 year ago

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