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9057 Topics
E
Byte
Eduardo BragaByte
asked in Self-Hosted Q&A
What is the difference between Operating Instances and Virtual Operating Instances?

CommVault License Summary Report shows CommVault Complete OI Licenses. 

28883
S
Vaulter
S
Commvault Certified Expert
ShaneCommvault Certified Expert
asked in Self-Hosted Q&A
Disable SSL and TLS 1.0, 1.1

Hi All, Our customer scanned 8403 on our Media Agents and detected that these ‘prohibited’ protocols are in place and causing alerts on their end.Is it possible to disable all except TLS 1.2?Many thanks in advance.

806225
C
Vaulter
G
Byte
gary mcneelyByte
asked in Self-Hosted Q&A
Linux FSA install question

 Its been a while since I installed a Linux FSA on a client, my question is;I want to install the Linux FSA on a client but I dont want the client to have access to edit or change other user groups. Just want it to perform backups of the Linux client.Having said this what items should I uncheck in the Permission details  

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G
Vaulter
B
Bit
BenGodiBit
asked in Virtualization and Containers
Backup VMs on ESXi hosts

Hi,I’m trying to backup a Virtual machine (Linux) hosted on a ESXi server.I’m facing issue when triying to add a client computer and entering host credentials after choosing “VmWare Vcenter” in Virtualisation section.ESXi is in V5.5 and CommVault V11.Thank you for your help.Regards

27539
Mike Struening
Vaulter
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
MongoDB and Cassandra Backups on Cloud

Hi Community ,Does Commvault Supports backups and recovery for MongoDB and Cassandra database hosted on AWS & Azure Cloud ?MongoDB Version -- 4.0 , 4.2 & 4.4Cassandra Version -- 3.4 & 4.0If yes , what all capabilities are provided .

793
Mike Struening
Vaulter
dude
Byte
dudeByte
asked in Self-Hosted Q&A
Kubernetes Backup Failing

Added a Kubernetes Cluster. The pods are discovered fine however during the backup I see the following on the vsbkp.log.Job goes pending and after a while it fails.4868  3940  01/27 13:37:18 JOB ID CKubsInfo::OpenVmdk() - Listing volume [qbc] failed with error [0xFFFFFFFF:{KubsApp::ListDir(1401)} + {KubsVol::ListDir(643)} + {KubsWS::ListDir(193)/ErrNo.-1.(Unknown error)-Exec failed with unhandled exception: set_fail_handler: 20: Invalid HTTP status.}]4868  3940  01/27 13:37:18 JOBID CKubsFSVolume::Close() - Closing Disk: [qbc] of VM [test-clst`StatefulSet`qbc`b5bf0bb6-a0fc-4123-ac68-9de3c3800807]Documentation is very shallow and not enough KBs around kubernetes. Ideas?

147721
Mike Struening
Vaulter
S
Byte
Sandy11Byte
asked in Self-Hosted Q&A
Media refresh without scratch

Hello, Is there any way to refresh media or consolidate without using a scratch tape?I have an appendable tape with lot of free space but not completely scratch tape.

8264
L
Byte
G
Byte
goombaByte
asked in Self-Hosted Q&A
How is Mailbox Licensing calculated?

How does this affect commvault licensing for Mailboxes?  For example (numbers purely made up for ease of explanation) if we have 500 user mailboxes and 500 teams and 500 Outlook Groups used as Distribution lists do we need 1500 mailboxe licenses or just 500 for each user accessing those resources?

7961
Mike Struening
Vaulter
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Self-Hosted Q&A
M365 Exchange Online and Teams Mailbox Groups.

Hi, A customer is running Exchange Online since several months back and after an update late March (currently 11.22.13) some mailboxes type group, started to appear in the backups. This seems to be Teams Group created mailboxes and they are not included in the AD associations for backing up online mailboxes. So far 23 of these mailboxes has turned up in the customer environment and I’m not sure they are wanted.I am wondering if this is a feature coming with the support for Teams backups and if this is normal behaviour. If so, how can it be disabled or excluded from the user mailbox backups? If it’s not normal I suppose a fix will be in place shortly. /Patrik 

8185
Mike Struening
Vaulter
N
Bit
nerdgirlBit
asked in Virtualization and Containers
run all Commvault components in virtual environments?

Good afternoon all :)  I currently have a ‘hybrid’ Commvault infrastructure - some physical machines, some virtual machines.   My local datacenter has the Commserve as a physical server, and several physical MA’s to back up all my local systems (mix of physical and virtual machines), and I have several virtual MA’s running in cloud instances that handle backups of their associated cloud-based systems. I am being ‘nudged’ towards running *ALL* of my local CV components as virtual machines.  The CommServe itself could exist either in VMware or as a Cloud instance, and my local Media Agents would then run in VMware.   For some reason this makes me uncomfortable, I know virtual machines are supported for MA’s and Commserve, but to be 100% virtualized just makes me slightly uneasy, especially when I think about a VM-based  MA backing up VMware machines in its own VMware instance.  Don’t know why -- it just does. Is anybody else running 100% of their CV environment as virtual machines?   Ass

885
Mike Struening
Vaulter
G
Bit
GRAViLBit
asked in Self-Hosted Q&A
Backup folders by date

I have a linux server that creates a daily folder for each month and year, an example of the path structure would be: 2020/Dec/12020/Dec/22020/Dec/3…2020/Dec/312021/Jan/12021/Jan/2… 2021/Nov/302021/Dec/12021/Dec/2… and so on At the beginning of each month  I only want to backup the pervious month. So in early Dec 2021 I want to backup 2021/Nov/*  Can anyone advise on how to do this??   

1712
Aplynx
Vaulter
M
Byte
Muhammad AbdullahByte
asked in Self-Hosted Q&A
Incremental Backups for FS looks empty!

Hello guys.we have AIX Nodes we are taking backup from some directories, these directories contains millions of files so we are using weekly synthetic full and daily incrementali got a restore request on a day which an incremental backup was performed so i browsed the job and found no items i checked the size of the backup job and it was 613 kb. backup job status was completed and no errorsand i have checked the synthetic full job which was after this incremental and i found it contains old data no new files was found with the recent day! i know that synthetic full jobs does combine the set of inc jobs to create the full synthtic job then get the delta from the client itself can someone clarify to me if im wrong and explain this behaviour.  thanks  

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M
Byte
I
Commvault Certified Expert
iConsultantCommvault Certified Expert
asked in Self-Hosted Q&A
Exchange Online Mailbox metering

Hi, Exchange Online detects ~2500 mailboxes in the Exchange Office 365 app. The customer shows me a screenshot indicating he has only 1250 Microsoft 365 E3 licenses assigned. What causes this mismatch, is there a problem, are more Commvault user licenses necessary? Thanks.

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I
Commvault Certified Expert
E
Byte
ElmerTByte
asked in Self-Hosted Q&A
SAP HANA SYSTEMDB restore stuck at 6%

I’m doing a cross machine restore of the SYSTEMDB database to our HANA DR server using backups from tapes, however it get’s stuck to 6%. Couldn’t find any errors or failure in the job log to help me in the troubleshooting. I’m atttaching the log file here. Any suggestions/recommendations? 

4705
E
Byte
A
Bit
AndreasBGBit
asked in Self-Hosted Q&A
Migrate files between os type (Linux & Windows)

I’am migration a server from Windows to Linux, and have a lot of files that needs to be moved. And will use the live sync replication for this.https://documentation.commvault.com/11.24/expert/92967_configuring_replication_for_file_system_agents_01.html Each time we try to replicate a file dir from Windows to Linux, all the files is getting skipped.I can’t find any documentation that this feature is not supported? can anyone confirm/deny this?If I do it the other way, from Linux to Windows, it works fine.  

1262
Mike Struening
Vaulter
T
Byte
TheseekerByte
asked in Virtualization and Containers
Snapshot size being reported as Zero bytes: Should I be concerned??

Snapshot size being reported as Zero bytes: Should I be concerned??We usually monitor job and work on failures; however; I was investing a partial sucess warning on a server and happened to notice this zero byte snapshot for all the servers for this customer; I understand for a powered off VM this could be true however it appears to be a bit weird that the backup size has changed from one backup to another however the snapshot size is still zero. shall I be concerned and investigate it further? It seem to be happening to any VM which is hosted on VSAN storage for this customer normal datastore appear to be showing the correct snapshot size  

3703
Mike Struening
Vaulter
M
Byte
MaxJamakovicByte
asked in Developer Tools, Integration and Automation
GETStorage Pool PowerShell RestApi

 for me application json works ok but xml is returning, I’m using example from api.commvault],        [            "System.Xml.XmlWhitespace",            "System.Xml.XmlElement",            "System.Xml.XmlWhitespace",            "System.Xml.XmlElement",            "System.Xml.XmlWhitespace"https://api.commvault.com/#89226552-b05f-423f-b951-79d8592a390b  

1446
Mike Struening
Vaulter
W
Bit
WR1Bit
asked in Self-Hosted Q&A
Query about exchange online stubs

Hi, At first, thank you for taking the time to read this query.Currently we are facing a challenge where we want to rehydrate our exchange archive, which is located in Exchange Online.We have a bunch of users, and not all data has been stubbed by a long shot.So ideally we want to initiate a full restore of all mail items to rehydrate the archive, but we want to only overwrite the stubs, not the still present emails, because that would be a huge waste of time and resources. I have attempted to save the restore as a script, as such making a ‘restore only if stub’ parameter available, but this does not seem to have the desired effect anymore, still all mails got restored. Is there any such way to achieve this in CV currently? A way to only overwrite an email if it is a stub to avoid unneeded restores for items that already exist? Thank you in advance.-WR

4016
S
Vaulter
K
Byte
Kamil
asked in Self-Hosted Q&A
Support for the CommServe component - Windows Server 2022

Hello Commvault Community! Do you have access to information whether CommServe in FR 11.24 will be able to be hosted on the new OS - Windows Server 2022 LTS? Is there information about it on the roadmap? I asked chat from ma.commvault.com and asked a question via "Submit Feedback", but I didn't get an answer to my question. In the documentation regarding "CommServe Server: System Requirements" there isn’t information whether Windows Server 2022 is supported, but in the article "Windows File System: System Requirements", we’re informed that it is already supported for OS Windows Server 2022. CommServe Server: System Requirementshttps://documentation.commvault.com/11.24/expert/2801_commserve_server_system_requirements_02.html Windows File System: System Requirementshttps://documentation.commvault.com/11.24/expert/3011_windows_file_system_system_requirements.html If you have sources from which to get information, I would be grateful, I wouldn’t like to create a service request in Commvaul

6968
Mike Struening
Vaulter
P
Byte
Paul HutchingsByte
asked in Storage and Deduplication
Synthetic Full & Aux Copy Performance

I do several 10-20TB synthetic full jobs each week which are then aux copied off to tape on a global tape copy policy with a single stream (one LTO drive) with multiplexing enabled.I noticed that under the advanced settings on the synthetic full job the “Use Multiple Streams” option is NOT selected.What I think this means is that each 10-20TB synthetic full backup gets written to disk as a single stream which means it gets aux copied to tape as a single stream.If so am I right in thinking I want to enable this setting so the synthetic full jobs get written as multiple streams as this means they’ll get aux copied as multiple streams?I’m going to be moving the DDB to a new NVMe volume which seems a good time to review things.We’re on 11.20.73.Thanks in advance.

9193
Scott Moseman
Vaulter
D
Byte
DannyByte
asked in Self-Hosted Q&A
SQL2012 Enterprise Licensing for the Commserve?

Hi, We have a customer who wants an official statement that SQL2012 Enterprise is licensed as it came along with Commvault in the past.I can find the statement for the Standard edition How does Commvault handle the SQL Standard License during the CommServe Installation? but in the past SQL2012 was also covered.Is there still a way to have this statement. We will inform the customer that SQL2012 is support for an half year so in the next 6 months it might be smart to update. Best regards,Danny

6853
Scott Moseman
Vaulter
Marwa
Bit
MarwaBit
asked in Self-Hosted Q&A
oracle incremental backup has been converted to full

Hi All, I  ran an oracle incremental backup for a database but this backup has been converted to full backup I am asking why this happened , however this database has a previous and valid full backup .

75010
G
Vaulter
M
Bit
MySql Backup & RestoreBit
asked in Self-Hosted Q&A
Unable to create or manage any existing Unix group

I am trying to install Commserver agent on a Centos for backing up MySql from Tools/Add-Remove software. It is asking for selecting an UNIX group while choosing Unix as computer operating system. I don’t know how to create or manage any existing Unix group. Can anyone please help? I objective is to back up MySql on a Centos. Anyone can share the step by step process? Thank you in advanceThanks,Subhas

4062
G
Vaulter
J
Bit
JaspreetBit
asked in Self-Hosted Q&A
backup laptop client without using dynamic ports

Hello,We have few laptop client which we wish to backup using Commvault endpoint protection. There is firewall between CV infra servers and laptop network and ports 8400 & 8403 are opened on the firewall. One way network topology has been configured with data forced to tunnel option but it is still using dynamic ports to send the traffic to CommCell components. There is no network gateway between them as it is a tiny setup.   Regards,Jaspreet

2218
Mike Struening
Vaulter
A
Byte
Ashok Somasundaram
asked in Self-Hosted Q&A
How to backup gfs2 file system using GlusterFS or GPFS, without normal agent backup?

HI Team, i have gfs2 file system cluster nodes and looking for an backup type of gluster fs or gpfs - but neither of them are able to backup gfs2 type. Glusterfs - skips the gfs2 file system stating “skipping it as its a gluster subclient”, GPFS type- doesn't even identify the content, mean there is “no gpfs content found “is the log says.. wondering any possible way without normal FS agent backup to backup gfs2 fs Appreciate your help.. Thanks..!

4649
R
Vaulter
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