Commvault Cloud Topics

Hi peeps..  Anyone out there with experience in using IBM ESS 5000 as a backup target for CVLT?We're about to set this up... Multiple MA grids will be connecting to the IBM ESS using SMB on a 100Gb network.. If anyone has some do's and don'ts or best practices feel free to chip in :-) Would be very much appreciated..  Thank you.. Best regardsKim

We have traditionally pulled chargeback from our metric server through SQL connection. We have a new commcell that does not have an internal connection to the corporate network. How can I get chargeback from it? Is there an API connection that we can do to the report on cloud.commvault.com?

Hello everyone,There is a node which belongs to  daily_filesystem storage policy and the primary copy retention set to 35 days. Now, there is a requirement from the customer to keep specific folders with 550 days retention.Can somebody please guide me the steps. As per my understanding, I have to create a new copy in daily_filesystem storage policy with 550 retention and in Associations tab add the node’s specific folder. Any suggestions will be highly appreciated. ThanksAmit

Hi all,in Master Drive Pool Properties there is set Drive Allocation Policy to Use All Drives. In our case, we have 4 drives fully accessible. However, only 2 drives are in use. Is it possible that this settings is somehow and somewhere overriden? Is there way to figure out why are some of the drives idle? There is a lot of running jobs accros the multiple storage policies so it would be good to utilize all drives. 

Hello guys, a simple question:Is it possible to access my Commcell Console using another computer and/or server where my Console is not installed? For instance: I need to access the Commcell Console and make something inside (see if there’s any error, configure a Schedule Policy specific) and everytime I need to access the CommServe Server and this in my case is something a little annoying to do,  . I was thinking in install the Commcell Console in my computer and if I need to make anything specific in the CommServe I could connect using it, but I don’t know if this is possible and if it is okay to do, too. Thanks, 

All,Within Commvault console, we use the quick access tools feature a lot.That’s very handy, and is an added value. (we also use similar things as workflows)Despite it’s so usefull, it’s also causinng use headaches and spontaneous hair loss.As long as you use a simple command, it works fine. but as soon as you use “|” , “$” in the oneliner, that becomes problematic. Especially when using powershell, where that is used a lot.The documentation on quick access tools is very limited, hence my question over here:What is the official way to use    ‘ , “ , | , & in the command / parameter of the quick access tool. What is the escape character?   

I do full backups of production servers on Friday night and non-production servers Saturday night.  Every Monday my inbox has roughly 20 anomaly emails about aux copy jobs running longer than usual.  This has been going on for months now.  Is it possible to tweak the anomaly thresholds in CommVault so I get fewer emails?Ken 

Hi Fellas,I have 2 Web Consoles installed on my environment. We use the first installed Web Console as admin for reporting and administrative tasks. The second installed Web Console serves Endpoint users.I used Additional Setting below to redirect to endpoint users but SSO is not working here. How can I enable SSO here?https://documentation.commvault.com/additionalsetting/details?name=%22sCustomWebConsoleUrl%22&id=2206Best Regards.

I have to create a great number of Exchange servers configuration cv11. I have almost all the commands to script it but one. I need to know the command to do the server association with the database. Best Regards

Hi, I have a customer who as a HyperScale 1.5 of 3 nodes, each node as a network configuration in mode 1.If we want to switch to mode 4, is there something to do beside stop Commvault services and Gluster services before rerunning setupsds to change the networking mode ? IPs will stay the same. Thank you,

Hello everybody, there is a requirement from the Customer to identify the nodes which are currently backed up in Commvault. There are some nodes which runs once in 30 days. To make sure all the nodes are covered, I am planning to generate a job summary report of last 40 days in excel and sort with "remove duplicate" option to remove duplicate entry and share with Customer. Please let me know if this is the correct way or I am missing something.

Hello,Can someone explain what this is to me “Usages excluded from capacity because of Protected VM license”. Does this mean they are not being counted and if so why are they not being counted.Thanks, 

Hello Commvault Community! Today I am asking you about the alert / notifications that will inform you about the backup for a particular VM’s.As you know, the backup job for the vCenter group - for many virtual machines perform one main Job, which is later divided into individual jobs for each virtual machine.The client asks if it is possible to receive notifications / alerts about the completed jobs for individual VM’s?I have checked the settings in the schedule that is performed by the vCenter group backup. I gave the appropriate options, but after the backup was completed, one alert came that the backup was performed. (screen1-2) Before this alert, there were no other messages about the completion of jobs for individual virtual machines.Hence my question is it possible to create / set an alert or a notification to inform when virtual machine X will be bought back. Thanks for help, Regards,Kamil

I’m very new to Lustre FS, so having some challenges. We have the backups working correctly so that’s sorted.When trying test restores to the same target, we’re seeing the below error:24813 6105 07/14 13:57:36 24576 FsRestoreUnixObject::handleError(4892) - Write data error = 9 I can see the directory structure is created during the restore process, but all files fail to restore.I’ve tried to restore a file to another location and am seeing the same issue.Has anyone seen this, before I engage support for assitance?

HiHas anyone experienced the ‘Source Storage Pools’ being Blank (or not displaying) when using the Move Clients to new DDB WorkflowI’ve checked permissions,There are DDB v5 targets in placeand there are old classic DDB’s as ‘source Storage Pools’I've tried from the JAVA GUI and also the Modern HTML5 gui  

sol-Sparc machine, there is any specific commvault package

Guys, good morning.I am starting to create the Backup Virtual Server in my Commvault environment.I always backed up my virtual servers using the FileSystem Agent.My question:By deploying a backup routine with "Virtual Server" on my virtual servers, I cancontinue backing up with "FileSystem" agent, is it a good practice? or it is not necessary to back up with the FileSystem agent, as I will now deploy a virtual server backup area.------- Pessoal, bom dia.Estou iniciando a criação do Virtual Server Backup em meu ambiente Commvault.Sempre fiz os backups dos meus servidores virtuais utilizando o Agent de FileSystem.Minha dúvida:Ao implantar uma  rotina de backup com "Virtual Server" nos meus servidores virtuais, possocontinuar fazer backup com o agent de "FileSystem", é uma boa prática? ou não é mas necessário fazer backup com agent FileSystem, já que agora vou implantar uma área para backup de Virtua

Can someone please tell me a novice commvault user what the “(E)” in is??  

Working with DB2 on AIX for our SAP AFS Application. Approx. 4TB database split over 4 logical volumes in an IBM Virtual IO environment on IBM Power. This backup takes 20 to 26 hours. Below the statistics in db2diag after the backup. I’m not sure how to read this, but I think the WaitQ is quite high.Hope anyone can shed a light on this. 2021-03-13-01.02.01.804357+060 E411673A4491 LEVEL: InfoPID : 4718886 TID : 61753 PROC : db2sysc 0INSTANCE: db2prd NODE : 000 DB : PRDAPPHDL : 0-12866 APPID: *LOCAL.db2prd.210311220047AUTHID : DB2PRD HOSTNAME: lpdd001EDUID : 61753 EDUNAME: db2agent (PRD) 0FUNCTION: DB2 UDB, database utilities, sqluxLogDataStats, probe:395MESSAGE : Performance statisticsDATA #‌1 : String, 3994 bytesParallelism = 40Number of buffers = 40Buffer size = 2494464 (609 4kB pages)BM#‌ Total I/O  MsgQ WaitQ Buffers MBytes--- -------- -------- -------- -------- --------

Hi All,I have same issues like Obreon post, kindly need your advice for workaround to solved this issue. RegardsNilles

I am working on some command line automation and need to disable/enable an alert. I see that qoperation execscript is what I need but not seeing a qscript that will do what I want. Looking to disable an alert. Then the opposite to enable it.Many thanks!

I have multiple sites.Each site has the typical setup, commserv media agent etc.I have enabled livesync at one site as I brought online another commserv and now I am looking into GRC. I don’t see anything that says it connect be applied. Just that its not intended for what livesync does.  

Hi, one of my site has been closed. I took the last backup tapes from this site and put them in a tape library of current site.how can I restore (a VM in this instance) from the tapes of the old site while they are in the library of the current site?now the tapes from the old site are marked with no entrance sign

I have 200+ media agent and need to mark it to maintenance mode via workflow or q-commands. 

Hello, on a new site, I have deployed a commserve and 2 linux  physical media agents. Media agents do not have FC or ISCSI cards. I need to use 2 VM for hot add. Can I use linux VMs are Windows ? Thank you