Commvault Cloud Topics

Dear all,we want to backup an existing snapshot of a NetApp volume. The snapshot is created outside Commvault. The NetApp SVM is configured and the NFS share client is enabled. We create a subclient and added the content like this:<vServer_name>:/<share_name>/.snapshot/<snapshot_name>This works fine for subclients we configured before we update to version 11.23.17. New subclients configured after the update get an error “Failed to create snapshot or build snapshot information.”From the FileScan.log file I found the following sequence of messages:CNetAppSnapClient::CreateSnapshot(527) - Processing of shares failed:[]CNetAppSnapClient::CreateSnapshot(201) - --- 0:00.863093CScanJobCallback::PrepareFileServerScan(1535) - Create and build snap info failed, error=0xE8110086:{CFileServerSnapClient::ConfigureSnapshot(119)} + {CNetAppSnapClient::ConfigureSnapshot(96)} + {CNetAppSnapClient::CreateS

Hello All, I am trying to setup an integration between Azurestack and Commvault but even after following the URLs below and Azure powershell was installed it keeps on giving the error as below :Add hypervisor failed. Validate VS credentials failed. Error [100:Failed to connect to virtual machine host [https://portal.azslab.local/a84fbca7-3bba-4c58-8d6a-1426278db8a2/?microsoft_azure_billing_provider=58640284-879b-4ce9-b81f-42f5e38d14b6?SubscriptionId=56BD8014-E521-4DD8-B4CD-A29C05712C2B] as user [Azurestack-commvaultbackup-1272060f-2ae5-40ab-87d4-cc0cf9df3e93] from access node [pcommsrvazs01]. [Failed to get AzureStack URLs, Please make sure Azure PowerShell is installed on the proxy]] I have an ADFS server for authentication with Azurestack. Please guide me on the error.Environment:An all in one physical server has been deployed as commserve acting as VSA Proxy for azurestack :Powershell inst

I have the following situation:1 or more Hyper-V clusters (MA + VSA installed on every node)1 domain service account configured on the Hyper-V instance (Client)1 media agent server (fysical) not domain joined (with MA, VSA, CommandDevice and Raidmanager installed)1 Hitachi VSP F700 storage Array with IntelliSnap integration on subclient. First, the primary snap is doing great.Second after the snapshot the backup copy must start and mount the snapshot (proxy redirected in the subclient) to the same media agent.When the discovery starts CommVault tries to login on the media agent server and fails:“Set pending cause (unable to connect to virtual machine host (mediaagent server) as user (domain\user) Please ensure that the access node is able to communicate with the host and the user en pw is correct :: client (mediaagentserver)” Now, if I join the mediaagent server to the AD domain the backup copy works, the s

Hi @jgeorges, thanks a lot for the detailed post:It is awesome but I have one question: Do part of any of your recommendations work in scenarios where the backup is done just by protecting the Exchange Databases in a DAG setup? I’m trying to find information about performance improvement but the backup is not done with the mailbox agent. Moreover, we are about to change another backup software for Commvault, they have severe performance problems (copying just the databases) and I try to avoid getting into a trap.So, I need 2 things:1), understand how to improve speed2) Define some sets of measurements or tests so the evaluation of our solution is fair and we don’t get tangled in other’s problems (I see lots of info in your post about Microsoft produced best

Wokflow fails with error 2713 CommandActivity         : [ForEach(0)->Uncheck enable mediaagent (ExecuteCommand_1)] executing command [qoperation execscript -sn setMediaAgentProperty -si MA1 -si 9 -si 0] with arguments [] on host [whmm65519] as user [groupinfra\a-********]2713 CommandActivity         : [ForEach(0)->Uncheck enable mediaagent (ExecuteCommand_1)] ERROR: error executing command [qoperation execscript -sn setMediaAgentProperty -si whmm65529 -si 9 -si 0] on host [MA1], errorCode [0], exitCode [2], error [execscript: Error 0x10b: User not logged in]  I tried using qlogin before teh workflow.We still get same error Attached the xml file

Hi Vaulters.I have a potential customer that will need to back up 10k Office 365 accounts to Azure. They want all the infra (CS, MA, Access and Index nodes) running on Azure. Are there different sizing parameters for the infra servers if these will be all Azure VMs?Thank you in advance! 

Hello vaulters.Can an existing CV user, with on-prem infra (CS, MA, VSA, storage) migrate their backup infra to Metallic?Thanks in advance!

Hi, We are currently in the process of making the Commvault environment more usable for customers. The administration of the individual systems in Commvault is to be managed via Active Directory. We include the AD groups in Commvault and create in Client Computer Groups per AD group a group with the name of the AD group. All systems from the VSA data backup pools are linked into the group. The main portal for the clients will be the WebUI. Now I have linked a VM from the VSA subclient to the group of an AD for this project and it looks like it could work. But currently I can only restore the last backup of a VM. For backups a few days ago, the "Restore" button is grayed out.Has anyone here already made experiences or perhaps a better suggestion, how this could be better implemented?RegardsThomas 

We have a media agent that is failing to backup the DDB because the VSS snapshot could not be created We have rebooted the serverThe VSS list writers and list providers have no errorsvssadmin list writersvssadmin list providersThe C drive is not fullQuestion: Are there any other items I can look at as a possible solution.        FsBackupCtlr::getTargetVssDestination(11188) - Empty String received from Subclient.getVSSDestination()4512  698   07/26 15:

Hello, I need to remove the Sealed DDB Partition in the commvault.This DDB isn´t in use, the last write in 2015, just for a test.someone has a procedure to remove?and i have another DDB partition in the same DDB, and is recording.i need just remove this DDB Partition because the sever will be turn off. 

Hello vaulters!Can the privileges of the CV superuser (admin) be edited/limited to having the ability to restore a backup but not given the ability to see the backup contents?Thanks in advance! 

Hello… Can we automatically rename backup sets in Commvault? Or is this something that can be scripted?Thanks!

Hi, do I have an option to Import media from catalogic app? I have a customer that migrated to commvault from catalogic and he wants to know if he can import the catalogic tapes to commvault library.he has tapes with the last backup from catalogic.I think he will have to maintain his old backup system, but I’m don’t 100% sure.

Hi,Our Teams backup often completes with one or more errors. Investigation showed that these errors concerns other items then Files, Posts and Wikis, in other words items that are not supported for backup. Is there a possibility to mark a Teams job just as “Completed”, if only items are not backed up that are not supported for backup?Thanks!

Hello,Problem in a Backup Job:Does Someone know about this problem?When the job started manually is OK, but when schedule dont run.The backup job log file in attach. 

Hi,a customer of us has reported some strange behaviour. A user forwarded an archived mail using the Outlook Plugin. The email was cut off in the middle of the text. Inside the text, there was “<20%”. Everything after “<20%” was removed. After changing the “<20%” to “< 20%” (added a space after the “<”), the whole text was included. Is this a known issue?  Regards Holger

What is confusing about this topic is that Commvault seem to be sending mixed messages regarding the topic of extended retention.From v10, the recommendation was to use separate selective storage policy copies (and therefore separate DDBs) for jobs with longer retention to avoid issues with the DDB size and performance. This was where that warning message in the Commvault Admin Console originated. This however leads to a massive increase in the amount of back-end storage consumed as you have a seperate baseline for each storage policy copy you create.However in recent documention, when describing how to configure Plans from the Commvault Command Center, the documentation specifically states that one should use extended retention rules to create a hierarchical retention scheme (e.g to retain month-end backup jobs for longer. see 

Hi,When I try to export a tape, I get a library inventory is in progress error I can't find a way to solve this problem, any ideas?  

Hi,I have a customer request where I have some trouble finding a solution. He would like to receive an alert via email as soon as a backup job is deleted (not the data on the clients itself, but the already backed up content) e.g. if an employee is going to leave and would like to harm the company or similar scenario. Is something like this possible without using any third party product? Regards Holger

Hi there, is it safe to limit the number of streams to be used in parallel for System Created DDB Verification schedule policy? I am asking because in our case this verification policy consumes 30 streams out of 30 streams. However, there is set up use maximum number of streams, why is 30 limit then?Secondly, I would like to discuss Data Verification Options. Which option do you use preferably? Would it be enough to use only Verification of Deduplication Database instead of Verification of existing jobs on disk and deduplication database?  

Hello, IHAC who has a NetApp eseries as their disk library. When MA1 writing to a lun fails, the lun needs to be mounted on another MA2 to restore the backups. What is a standard procedure in Commvault that could be used to open the same mount path from a different media agent. From the Commcell GUI one can only create a new mount path. The goal is to be able to restore the data protected to this LUN from a different MA.

Qcommand to get install directory on a client or mediaagent

Hello,Id like to create a custom report with the following infoTotal size of backup (GB) for the month Total VMs Backed up Total number of Restore request carried out( Details - No VMs, Size, Time to Restore, Status (Success /failure, Customer name) Size of Backup Storage (Allocated and Utilized) Service Impacting alertsWhat query can i set to acheive this

Ver11 SP16 Is there a way to report on how much space an individual server(s) backup is consuming on disk. Optimally I would be able to run this report through out the entire environment (every server) Looking specifically for VSA backups?

Hi all,We have had a Commvault backup/archive solution for a few years now, Commcell server version11.20.46. Backups are running fine but the Commcell event viewer is showing a repetitive alert message “Commserve failed to process Enterprise Metrics Reporting Server scripts”.We’re not Commvault specialists and don’t really know what Enterprise Metrics Reporting Server is or if it’s something we even need. We’ve certainly never intentionally tried to set up any of the scripts mentioned. Can anyone shed any light on this message and any action required?Thanks, Neil