Commvault Cloud Topics

Hi!According to docshttps://documentation.commvault.com/2024e/expert/sap_maxdb_agent_system_requirements_03.html SAP MaxDB backup agent is not currently supported on Windows 2022, but SAP MaxDB itself is supported on Windows 2022. Are there any plans in Commvault to support backup of MaxDB on Windows 2022 platform? Or is it already supported but docs just haven’t been updated yet?It would be great if any vaulter could check that for me.Thanks!

Hello,Can Commvault automatically detect orphaned snapshots and perform their consolidation automatically without user intervention?Regards,Lubos

I have MSSQL database server. Where databases are periodically added and deleted. How can I set a backup of certain databases by mask. For example, a backup of only those databases that begin with the letter A.Initially selecting databases for backup is not suitable. It is necessary that databases that match the mask are automatically included in the backup job when they appear on the server.

HiHow to do trigger a new ‘full’ for these three o365 Apps.That’s is -a new ‘entire pull down from Azure/o365 PS: I can do this for Exchange online through the Java console - but may have missed where its done for Teams,OneDrive etc

Hi,We get an error when backing up vm with more than 5 disks in OVirt. Error;Error Code: [91:271]Description: Unable to attach disks for virtual machine [<vm_name>] to the proxy. []Source: <proxy>, Process: vsbkpVM has 14 disks.I attached log file.Virtual machine’s disk type is virtio-scsi and proxy machine disk type is virtio-scsi too. Commvault v11.20.27oVirt 4.3.6Proxy server OS RHEL 7.7Virtual Machine OS RHEL 7.7 How can i solve this error? Any limitation here?

i am trying to configure intellisnap , storage array is powermax 8000 , and my media agents are hyperscale x nodes , having access to storage via fiber (SAN mode) i was going thru below requirements , if anyone can clarify doubts https://documentation.commvault.com/2023e/expert/system_requirements_for_dell_emc_powermax_vmax3_vmax_symmetrix_storage_array.html1> Solutions Enabler Licensing and BASE/Symmetrix license for all snapshot types - where is this referring , for the storage array or on media agent2> LUN masking records and views must be accessible from the host where the backup takes place. what is the host referring here ? 3> what is client and proxy computer , remote MA referring here , since we are using Hyperscale x nodes we are not

I deployed the workflow "RestoreRequestAuthorization" and configured it for some client groups and a user group to be the approvers. All worked good.Now I want to configure another workflow to be able to configure another user group to approve requests for another client group(s) as my customer has different teams for different backup agents.When I deployed the cloned workflow I received an error message saying “message already configured for business logic workflow”. I found the conflicting message and gave it another name and was able to deploy the cloned workflow successfully.When I configured the cloned workflow with other client groups it didn’t work and the restore jobs didn’t trigger any requests for approvals!Wondering if anyone went through similar issue before?Thanks in advance!

Hi all,We want to change the OS of our MediaAgent from Windows to RHEL for securtiy reason.Windows MA has network shared disk library, DDB and Index are in local drives.If it is possible, please provide any documentation of what are the requirements and procedure.Thank you.

Hello,we installed a v11.36 in a POC. Customer has circular logging in Exchange active. We do not use the Java GUI, and now we are looking for the advanced backup option “Convert job to full for databases that have circular logging enabled” in Command Center. We didn’t find it, but I may not be firm enough with Command Center for that ….Regards, Thomas

Hi,We are trying to configure postgre backup for linux cluster which host postgre sql.https://documentation.commvault.com/2023e/expert/configuring_cluster_group_clients_for_non_veritas_clusters_unix.html’ What does shared cluster filesystem means ? Do it means which active/active or active/passive?In the Job Results Directory box, type the path for the job results directory. Ensure that the directory resides on a shared cluster file system. What about jobresults directory ,how this resource need to be configured in cluster?How the dependency of jobresults with other resources need to be defined ? What does moved filesystem means ? Unmount any moved file system because of the failover

In Exchange Online backups there is a job that runs daily called a “live update”. This job is small in size (only a few KB) but it attempts to write to the library directly from the Index Server associated with the Exchange Online Client.In my environment the Cloud Storage library is restricted to specific VNET’s for security. This VNET contains the Access Nodes and MediaAgents as we use Cloud Storage Accelerator to process the backups.When the VNET restriction is in place this job fails as the Index Server which is not in the same VNET is unable to access the cloud library. If I remove the VNET restriction on the storage account the job runs without error.Is there a way to find out where this job is initiated from so it can be massaged to write to storage via the MediaAgent rather than directly?

Hello Commvault Community,Do we have any news regarding HCL Domino 14 support for Linux? I saw in another thread on Community that for Windows it has already been confirmed, for Linux theoretically too, but the documentation still hasn't been updated - Customers are asking for it and however, entries in the documentation are important in view of the regulation of companies' internal policies. Is there any date when this information will be updated? Currently we have encountered a problem with the “Discovering Databases” process, but this is the first instance of HCL Domino 14 database in the environment and for previous versions this problem doesn’t exist - hence my concern whether we should continue to integrate with Commvault if this version of the database is not officially supported.Thanks in advance Kind RegardsKamil

Hello Guys.I have backed up a linux file then I did restore successfully. Both of  there is not any failure or skiping file. But there are 20000 missing file after restore. What clould be there ?backupRestore 

I found this video:  It seems very intresting to us, has anyone seen any documentation about this new feature?I could not find any.

Hi, im still trying to get the RPO settings right for the following scenario (we are currently on V 11.32.69): Incremental Backup Mo-Fr 09:00 PMTransaction for Database every 4hFull Backup of Databases every Day 09:00 PMFull Backup (of all) Saturday 09:00 PM (for Tape export) We have some flexability with the start time, but for the first try we started with the rule set above:The outcome was mixed, the SQL Backups all had some Jobs with an “Failed to start” Error, also some of the Job there startet as Differential (the SQL option to incr. Backup) for other its started the Full Job, depending what job was “faster” to start. Isn’t there some intelligence that priorities the “higher value” Backup Job (Full > Diff > Incr.)? I could manually move the Database Fulls a few minutes eralier, that would at least make sure, the Full would be ran and the Incr. would “Fail to start” but is th

Good Day everyone,we’re operating a remote location with a Windows-Server as a network-Gateway between Clients that have no connectivity to CS and Commserver. (Not the OVA)We proudly got our first unix SAPHana-Client operating in that remotelocation.We installed a lot of Windows-Clients so far in that remotelocation, which is why we we’re sure that our way would work with linux as well:- We installed the Client with the silent_setup which is available in the linux-package- After that we tried the following SIMcallwrapper: /opt/commvault/Base/SIMCallWrapper -optype 1000 -cshost commserveFQDN -clienthostname clientFQDN -Connectioninfo gatewayFQDN:8403 -user 'clientregister' -password 'password' -ClientGroup 'group that is configured to use proxy' however this does not work at all and we’re unfortunately unsure why:Successfully executed given operation.…SimCallWrapper failed. Please chec

HiI'm not an expert user.After the automatic upgrade job to version 11.28.8, the backup jobs failes with the following error:Error Code: [62:308] Description: The media side mounted is write-protected. Source: backupserver, Process: cvdStatus: Mount ErrorLibrary Name: AutoDiskLibDrivepool: DrivePool(backupserver)1Drive: Folder_03.28.2019_11.26Media label: CV_MAGNETICFailure Reason: The media side mounted is write-protected.Under the library all mount paths have Read/Write AccessProperties for the mount path under Allocation policies are marked Maximum Allowed Writers.Tried manually upgrade to version 10.28.10, but nothing changed.This is a disk library, not tape. The library is about 89% full, but still have about 7,5 TB free space on the given mount path. How to enable read write? 

Hello All,we have Mongo Sharded Configuration backup on COmmvault. We backup it daily full. As you know COmmvault take snapshot before backup and , It deletes snapshots after backup copy. When I check the client on Commvault there is not any snphot presented. But There are many snapshot taken by COmmvault on host. İs it fine if we delete them manuelly or how can we delete them? Commvault should delete them automaticly right? Snapshots on host: [gbmnsp08]~#lvsLV VG Attr LSize Pool Origin Data% Meta% Move Log Cpy%Sync Convertcvnv_1213025853 datavg swi-I-s--- 50.00g lv_data01 100.00cvnv_1615395985 datavg swi-I-s--- 50.00g lv_data01 100.00cvnv_2032137259 datavg swi-I-s--- 50.00g lv_data01 100.00cvnv_2251453908 datavg swi-I-s--- 50.00g lv_data01 100.00cvnv_2532432752 datavg swi-I-s--- 50.00g lv_data01 100.00cvnv_3191856748 datavg swi-I-s--- 50.00g lv_data01 100.00 

Hi CV Experts,  We are on 11.32.59.As per default schedule DDBVerf configured in our environment. It is selected as Quick verification.But in 11.32 documentation, it is mentioned default schedule to run with “verification of existing jobs on disk”. https://documentation.commvault.com/2023e/expert/verification_of_deduplicated_data.html Kindly note,we have 1PB of data, so running ‘verification of existing jobs on disk’ shows estimated time to complete as more than one month.Can we run default schedule with Quick verification.Does it identify the corruption or missing in chunks on storage ? https://documentation.co

how can i select a date of copy to be replicated while performing failover , considier i have retention set 14 days , i want to do a failover with 7th day data , i dont see any option to select the restore point 

we have vmware vms hosted on HPE Alletra 9000 storage. Small vms are backed up using snapshot of the vms . The storage policy uses a global dedupe storage pool, so the current backups are copied to Hyperscale 1.5 storage libraries. the local snapshots disappear when the job completes.I understand that intellisnap backups can use the snapshot ability of the allatra storage array. We currently use multiple linux based physical hyperscale nodes as mediaagents which already have the mediaagent and vsa software built in.I expect that separate commvault subclients have to be setup in vcenter > vmware for each datastore that we would like to use an intellisnap backup? We have the alletra arrays configured in array management with all the mediaagents as access nodesMy questions are:1) would  the sub clients would use the HPE 3par snap engine? instead of the vcenter2) Some datastores host several large vms, how can a subclient that points to that

Hello All,During the commvault deployment in linux darksite, in installing third-package RPMS, we are facing cvmssql.tar.gz package installation failure. Can any one helpp us here. I tried on a onlne server as well. Facing the same issue.

Hi,Is VMWare Live Recovery supported from a NetApp SnapMirror/Vault destination that has SnapLock enabled.That is, is it possible to point the Live Recovery source copy to a SnapMirror/Vault copy?I am assuming that it “should” be possible as the data is presented via the MA back to the ESX host, and am looking for confirmation of this.CheersJon 

Hey all,Why would a random end user in AD show up as an associated user on a laptop that they have never logged into?The only backup data in that users profile is an Office Document Template.  This user was also only added after the laptop was upgraded to windows 11.Does anyone have any idea why?TIA,J

We have several branch offices which mostly have only one server for different purposes.These servers are also used as media agents with standalone tape drives.Some of these servers have USB-sticks installed which are needed for licensing purposes.Unfortunately this seems to have an impact on the way Commvault detects the access path of the tape drive.For example the tape drive is usually accessible on \\.\Tape0.When a USB-stick is installed its access path gets detected for the tape drive e.g. \\.\PHYSICALDRIVE2.From the SCSI Scan it seems like the USB-stick is (virtually?) assigned to the same SCSI id as the tape. I tried configuring the drive without the USB installed, but after the next SCSI Scan occurs, it causes the access path to change again. Is there a way to correct this behaviour or stop new SCSI scans after the initial configuration?