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9303 Topics
M
Byte
Marcel_REByte
asked in Storage and Deduplication
Recommendation: Software compression with deduplication

We are currently switching to deduplicated storage as part of our migration to plans and therefore looked into recommended settings for everything to work smoothly and the most space efficient.I already noticed our Commcell had the horizontal scaling option disabled as we upgraded from older versions which resulted in the old default behaviour.Upon enabling I can now see two DDBs for the two data types we currently backup to this pool: Files and Databases.From previous experimenting we noticed improved deduplication savings when using no compression for file backups.For databases it seems the other way around as also suggested in the documentation.This got me wondering:Is compression with deduplication also recommended for File or VSA backups? If we disable compression on the DDB (e.g. Files), will the setting persist when the DDB is sealed? (because we use WORM/S3 OL)

421
Jon Vengust
Vaulter
A
Byte
atitagainByte
asked in Self-Hosted Q&A
Alert: Threat Indicator

All,I have the Threat Indicator alert enabled on my Commserve.I have a VSA backup that runs nightly and every evening it picks the same folder and flags it in Monitoring → Threat indicators in the Command Centre and it emails this alert to all. The particular folder it mentions every night runs some DBA scripts that are scheduled. Is there anyway to remove this files ie E;\DBA_Scrits or this VM from the Threat Indicator alert ?There is nowhere to edit on the Alert in the CommServe, I found the workflow below and ran it but still got an alert the following morning. 

783
Onno van den Berg
Commvault Certified Expert
J
Bit
Jim FreemanBit
asked in Virtualization and Containers
Support for OpenNebula (KVM) Hypervisor

Hi there,My name is Jim and I’m a Product Manager at OpenNebula - one of the most popular cloud management platforms on the market.We are an Open Source product and have a huge community of users, however in recent months we’ve had a huge influx of requests from our Enterprise Edition customers for Commvault VM backup support.I understand that in order to have this native integration it will need work from the Commvault team and perhaps you have some API standards we can implement on our side as well. We are willing to commit resources to assist and work on such an implementation and it would be great to open a discussion with the Commvault team on this.It would be great to hear if Commvault have had requests from their side as well - we would love to partner on this and share information on the Commvault / OpenNebula customers who have requested such an integration.Thanks in advance,Jim

1694
Onno van den Berg
Commvault Certified Expert
P
Byte
pank1988Byte
asked in Self-Hosted Q&A
Loss of Control Process CVJobRelicator.exe error in Auxilliary Copy

Hi Guys,,,I am facing issues in multiple auxilliary copies. I am getting below error in the Aux copies every now and then.  Error Code: [19:599]Description: Loss of control process CVJobReplicator.exe. Possible causes: 1. The control process has unexpectedly died. Check crash dump or core file. 2. The communication to the control process machine abc.com might have gone down due to network errors. 3. If the machine abc.com is a cluster, it may have failed over. 4. The machine abc.com may have rebooted. 5. Antivirus/Malware software may be blocking the process. We are using Storeonce to replicate the primary snaps to the remote copy.Kindly help here. Regards,pank1988  

3945
Rajiv
Vaulter
Ken_H
Byte
Ken_HByte
asked in Self-Hosted Q&A
Folder restore missing proper security

I’m attempting to restore folders and files from a Commvault file system backup to a test system. All the files and folders *appear* to restore properly but when the application (SQL Server in this case) attempts to access the files, I get:FCB::Open failed: Could not open file <path_and_file_name.ext> for file number 1.  OS error: 5(Access is denied.).Error: 5120, Severity: 16, State: 101.When I compare the restored folder to the source server, I see the folder permissions are different. Is there an option to have Commvault restore the proper folder permissions while it’s running the restore?Nay help appreciated.Ken

7711
Ken_H
Byte
T
Byte
ThomasGByte
asked in Getting Started
Web report A3/Ledger format

Hello,is there a way to configure the format of a PDF report created in CommandCenter/Webconsole? I know there is an additional setting for reports greated in Java GUI, but this is not working in CommandCenter.Thanks and regardsThomas 

355
P
Vaulter
G
Bit
GordABit
asked in Share Best Practices
Has anyone applied CIS Level 1 settings to your Windows based Commservs and other CV servers?

Hi all,  We have a project to apply CIS Benchmark Level 1 settings to our Windows servers, and that includes our CV environment. I’m looking for feedback on the process. Good, bad, ugly, etc. Thanks G

394
P
Vaulter
S
Bit
Shiva ChaudharyBit
asked in Developer Tools, Integration and Automation
Workflow to resubmit the failed jobs

Hello Guys!!I’m looking to create a workflow to auto submit the failed jobs post performing the basic prechecks like ping the client, check connectivity, CommVault services.Can anyone guide me it’s my first step towards making any workflow. 

503
P
Vaulter
Marco Lachance
Byte
Marco LachanceByte
asked in Virtualization and Containers
Vmware backup job status output via custom attributes

Hi, here a question for one of my customers,Is there a way to change the output that is sent to the Custom Attributes in the VM after the backup job, Attribute = Backup Status, Value = Backup Job ID [43915] Client: [vcapps], Backup Set: [defaultBackupSet], Subclient: [VMs With Validation] Parent Backup Job ID [43901]  Example , Job ID follow by the Subclient ? Thank you

6842
S
Bit
K
Byte
KameshByte
asked in Getting Started
what is the process to apply SSL certificate to Command center

We have SSL error on Command center and Web Console. How to generate SSL certificate and apply it.

381
Jennifer Kelley
Vaulter
G
Byte
GlennoByte
asked in HyperScale X Q&A
Commvault solution for 2 site data centre.

Looking for advice on what model would suit a Greenfield deployment of Commvault to support a small < 20 TB deployment per site at 2 sites. Requirements are pretty simple! Back up some VM’s, Postgres databases, Active Directory with a mix of Windows and Linux OS. We prefer a Windows Commserve so I’m guessing a FREL is in the mix?  Must have cross site replication! So.. likely that would equate to 40 TB per site storage? Management are keen on a self-contained appliance(s) solution with integrated storage or onboard storage is preferred BUT two small SANS are doable but not ideal. Unless I’m wrong two Hyperscale X appliances would NOT integrate to allow cross site replication?What alternatives do we have? We would lean towards a server with onboard storage or DAS in preference to a SAN. We don’t need full redundancy per site just resiliency of backups with cross site copies.What can you suggest? We currently maintain a single Commserve, multi site system with a SAN, Media Agents and

9712
P
Bit
ZachHeise
Byte
ZachHeiseByte
asked in Getting Started
What exactly is the purpose and functionality of the "AnalyticsServer" client?

Title says it all. This client is in my left sidebar of the Java Console, containing an Agent called “BigDataApps”. The install date is in April 2018, which is when we set up Commvault in our environment - I was not present that for, and none of my team knows what it is either. Is it some default sub-component of Commvault? I looked in the Documentation Search and besides references to REST API, I can’t find anything definitive.

583
M
Bit
J
Bit
JohnXBit
asked in Self-Hosted Q&A
LiveSync uninstall procedure in a Linux environment

Hi, I would like to know if there is a specific procedure for the removal of the Failover package on linux Commservers?Can I just disable the livesync feature and remove the package or are they some additional steps?Thx in advance

233
J
Vaulter
V
Byte
Vishal SainiByte
asked in Getting Started
unable to export exchange email to CAB file

Hi,I have a problem in exporting emails to CAB files. The job isn't starting and display an error message. Note: export emails to PST file are working fine.

302
M
Vaulter
M
Bit
Matthew JBit
posted in Share Best Practices
Received time Restore

I'm testing Exchange online email restore using the "Received Time" filtering option. I've set a received time of (for example) of 2019 - 2020 but I'm seeing email from as far back as 2000. has anyone else used this filtering options and what were your results. In full disclosure, I did also select the option to show deleted items but that SHOULDN'T affect the results in my window.

90
M
Bit
L
Bit
L. BellBit
asked in Self-Hosted Q&A
Connecting to Oracle DB in NOMOUNT mode

Hello, we are trying to conduct an Non-RAC oracle duplicate operation and are having trouble getting the destination instance to a state other than unknown. The instance is started in NOMOUNT mode. For the connection string, we are using the sys account which has sysdba priveleges. For the Oracle User, we are using oracle. We have password file on the server, associated with the database and that the REMOTE_LOGIN_PASSWORDFILE is set to Exclusive. When doing a script preview, this error is listed:Failed with Oracle DB/RMAN error [ORA-12528: TNS:listener: all appropriate instances are blocking new connectionsRMAN-03002: failure of allocate command at 06/02/2025 11:25:32RMAN-06171: not connected to target databaseI am not the Oracle DBA, so what could I ask them to check for the connection issue?Does the oracle user need something specific? How is the script connecting as sysdba without explicitly declaring in the connection string options?

404
L
Bit
M
Byte
mateusznitkaByte
asked in Software Upgrades and Updates
Metrics Reporting Server webconsole not working

Hello,Commvault 11.28.115We have Private Metrics Reporting server installed on separated VM. The VM has Windows Server 2016 and SQL 2016. We need to migrate to newer VMware environment, so I assumed it’s good chance to do software refresh. So I deployed new VM with Windows Server 2022 and my plan was to install Commvault with Metrics Reporting and import DBs from old server and then switch to new server.First problem was I was unable to import DB because there was some problem with DB upgrade. So I decided to create new DB. But the problem is the webconsole isn’t working. Site is loading and tomcat service after some time stops, or, after restarting IIS, the “Please wait, server are starting...” site appears and that’s it.I looked into webserver logs and there is 26. error locating server/instance like this:WebServer:3128 3 10/30 20:59:47 ### ### dmConf::GetMongoConnectionString - Exception Message [A network-related or instance-specific error occurred while establishing a connect

1412
M
Byte
S
Byte
ShahzebByte
asked in Readiverse (Education)
Training and certification courses in commvault ea.commvault.com portal

Hi,I had a training on ea.commvault.com now since has moved to new portal. I do not see the old trainings. I had certification pending. Mailed my concern to registrar@commvault.com but no help.Please assist.

47921
Sougato Roy
Vaulter
S
Bit
Sushil438Bit
asked in Getting Started
want to encrypt backup without any 3rd party key mangemnt server

We want to use encryption for our backup to ensure that our backup data is secure, and when we restore the backup, the decryption key must be required. 

221
sbhatia
Vaulter
M
Byte
MTejedorByte
asked in Self-Hosted Q&A
Migrate jobs or data between storage policies

Hello Community,I have 2 different hyperscale enviroments, and i would like to decomiss the old one and shutdown the servers. I have a storage pool and a storage policy with some large time retained jobs. And almost 95% of the library is freeI want to copy or migrate this data to the other hyperscale with his own storage pool and policiesI’m searchin through documentation and aux policies but i’m not sure is what i need if there would be some posts referring this topic, please could you forward me? Thx

487
J
Vaulter
M
Bit
Mohamed ShalabyBit
asked in Virtualization and Containers
Move vm through 2 different comserv

Hi, i believe that there is away to copy or make a shadow of a specific VM from comser to another one like active and passive, but unfortunately i don’t know how to perform that task.  

303
S
Vaulter
A
andylai
asked in Self-Hosted Q&A
Redhat openshift virtualization are supported ?

Redhat openshift virtualization are supported by Commvault ?I’ve know that RHEV are supported. Recently RHEV has been sun set and replaced by OpenShift Virtualization. Does CV fully supported backup VM that run on openshift virtualization ? 

13014
Onno van den Berg
Commvault Certified Expert
S
Byte
stuart247Byte
asked in Self-Hosted Q&A
Searching the backups with YARA rules

Is there any way I can use YARA rules to search the backups for threats? eg: I want to know if we have malware on our fileserver backups so if i restore I don't re-infect

5554
Onno van den Berg
Commvault Certified Expert
A
Vaulter
ArisVaulter
asked in Virtualization and Containers
Migrating from VMware to OLVM

Are there any workaround to migrate from VMware to OLVM? CV can migrate from VMware to Oracle VM/OpenStack and migrate from Oracle VM to Red Hat Virtualization (OLVM). Thank you.

221
J
Vaulter
M
Byte
Marcel GeisenByte
asked in Virtualization and Containers
Commvault vCloud Hypervisor lost connection to OrgAccount

Hello,we have many vCloud Hypervisor in our environment.We have one Master Org Hypervisor and all other vCloud Hypervisor are created with “Create Org Account” then it is referenced to the master.For some reason, I dont know why, 3 of our vCloud Hypervisors lost the reference to the Master Org Hypervisor and backup was not running anymore.I found no way to reconnect the vCloud Hypervisors to the Org Master. Workaround solution was to create Hypervisor new with other name and during creation you can connect to Master. So my question is, is there a possibility to recreate the connection to the Org Master vCloud for existing vCloud Hypervisor. So I only found it when you create a new one. Editing is for this not possible. Via API I did not found anything which is working.Thanks & BRMarcel 

243
J
Vaulter
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