Commvault Cloud Topics

Hello,Backup of “Analytics Server” fails with error:Cannot scan [[role:Exchange Index, client:commsrv]]Source: commsrv, Process: FileScanI tried:Create new subclient but fails to browse the for content. Installed “Exchange Agent” on the CommServe server. Check the logs for more details

Hello team,We are currently working in a multi-tenancy environment, and some time ago a customer was completely removed from our Commcell (clients, policies, pools, company etc), however, an Uninstall software operation is bein triggered automatically only for this customer, which fails due there isn’t any chance to reach the clients due they were already removed.Following the job events, the username which triggers the job is started by “System”, but I’m not able to find out from where this job is being trigger.  I also checked the if the remove laptop option is activated, but it’s set as “never”. Case was opened but the support couldn’t see anything useful, the suggestion was upgrading the environment.  Do you know from where this “schedule” maybe is activated?  Thank you.

 we are using office 365 app, and we have Commvault on-prem.Q: can we apply cleanup policy on exchange online?

Hello Commvault Community,I'm trying to backup PostgreSQL with FSBased backup, somehow it failed at 74%. When I checked the log, it shows that there is invalid archive log directory (Log file attached). In our PostgreSQL.conf, we are using bash command in archive_command row. I also configured the postgres instance in Commvault using the path from archive_command bash file. So the path to archive log should be correct.In looks like Commvault managed to transfer data but it failed to stop the Backup Query.Please advice. Thanks in advance.

Hi All,A customer asked me about the size of the Ethernet frames used between 2 HSX clusters during Auxiliary Copies.From what I understand, the customer is concerned that the frames are too small. And that in relation to certain network components, the throughput obtained is not very high if the frames are small.And he asks me to put the question to Commvault ...As I understand it, this is independent of Commvault. But I'd like to check my understanding to the community.Ethernet has a minimum frame size of 64 bytes. It also has a maximum frame size of 1518 bytes. (if jumbo frame is not configured).For Auxiliary Copy jobs between HSX clusters, Commvault uses 128kB data blocks.These data blocks are sent to the Rocky Linux kernel, which splits them into 1500-byte segments (if jumbo frame is not configured) and sends them to the Ethernet interface driver.Can you please confirm my correct understanding? Is there any reason why Ethernet frames should not be the maximum size?Regards,Luc

Hi CV Team, We want to send CSDB meta data to commvault cloud(metallic). We have whitelisted all CV URLS. We added internet proxy IP to the commserve host. When try to enable the setting “upload backup metadata to metallic cloud”, I am getting below error in CVcloudservices.log “Failed to connect to cvdrservices.metallic.io port 443 after 21000ms, cloudnt connect to server”. Kindly note, I am able to url the URL upload backup metadata to metallic cloud” on the commserve edge browser.Do I miss anything here? Do I need to configure HTTP proxy on commcell console ?https://documentation.commvault.com/2022e/expert/configuring_http_proxy_server_for_commserve_computer.htmlIf I configure, does it allow access to all clients in environment(which we does not want) ?You can configure all clients in your CommCell environment to access Internet resources through an HTTP proxy server.    

Dear sir,I enabled the Worm storage lock on one of the production environments, but I don't know what effect it will have. I want to test what the WORM storage lock actually does on Hardware as well as on our backup data.Thank youWith Regards.

Hello Everyone , In Azure We are taking daily incremental backups of Azure VM.Retention - 15 Days 1 CycleWe observed that Snapshots of all the VM are getting retained. When next job starts it deletes the snapshot and the latest snapshot is retained till the next backup.We are not using Intellisnap at all.Ideally as per process snapshot should get deleted after the backups:https://documentation.commvault.com/2022e/expert/31324_backup_process.html This is not happening resulting in increased cloud cost. Please advise.

Hi together,in oine of our project we have the need to execute Exchange Single Item Recovery on a regular base. Due to this requirement we have to create a recovery point … but this takes very long (1 hour+).Is there any possibility to create a recovery immediately after the backup … or scheduled. Just to be prepared for the next single item restore?Thank you.Michael 

Is it no longer necessary to create Exchange Recovery Points for Exchange Online or might this be a bug?     

Dears,I'm encountering difficulties downloading the latest Outlook add-in for version 11.36. The downloader is only providing the version for 11.30.I would appreciate it if someone could assist me in obtaining the correct downloader for version 11.36.Additionally, I believe there may be an error in the documentation regarding the Outlook add-in version. It's possible that the shared version is outdated. I recommend the Commvault team verify the accuracy of the documentation to ensure it aligns with the latest version of the Outlook add-in.

I see below mentioned in storage utilization report Total Used SpaceTotal Data WrittenTotal Application SizeConsidering Total Application Size is Front End data , what is the difference between Total Used Spaceand Total Data Written , tried to find it in documentation but not able to .Why total used space is almost 50% higher than total data written ? 

We are archive exchange email using commvault,, now we want to restore the email,, is  it possible if we restore the email to another email account ? Let’s say account A archived then the email restored to Account B.. 

Hello,I'm currently working on K8s application-consistent backups through cvtasks. MongoDB is not mentioned in the documentation or on GitHub at AppConsistency/examples.https://documentation.commvault.com/2023e/essential/application_consistent_backups_for_kubernetes_using_cvtasks.htmlIs this just a limitation of the CVK8SDiscoverDB.sh script and can a cvtask for a MongoDB be created manually using command, ScriptText or LocalScript or can a MongoDB only be protected app-consistent using a pre/post scripts?Thank you.

which dashboard is available on the command center am i right to say Apps Dashboard or? and can MediaAgent can be located on-premises or in the cloud on physical or virtual machines.

Currently I ma looking to do a restore from one server to another one, but it’s failing due to different SQL server version in the commVault Gui. I’ve confirm the server both have the same SQL version. They are also on the same environment version as commvault ( 11.32.59). I am looking to upgrade Method to the same version as Insurgent .Method SQL server version is showing 14.0.3475.1Insurgent  SQL server version is showing 16.0.4150.1  

I am starting to approach the use of APIs in the Commvault environment.The goal is to extract a customized report created in the Command Center (Custom Report).I have created a script that performs the login in the Command Center, and it works correctly (Script name: Login.py).Next, I created a script that performs the login and then a GET request using the token received from the login (Script name: Get Report.py).The URL for the GET request was taken from the Command Center by selecting REST API from the report.I am attaching the listed scripts. The error I receive is as follows: /Get Report.py" Login successful! Authentication token: QSDK 393e4984a1a254f623019e8c20e221d0f3e04615ffde8c020f3aa3df4e67cf75efd3e01f34d86367be3e03948a9081e2177d34579743df1520bec81a0470b432be5345b3b75b548efbf61e02112b9026e4ee1db4b76c047e4844aca40ec0822e5d23124a0329d432af7ee137154079b4bf2b4815a1bc056fd73a9585a5dd2bd74f941c640faf0f99e38596fa6c25a4292bf03c2dedb6f135d56641413777c625c0682de01a558d7ce52886737e47cd

Hi alli’m checkin a configuration on node of HSX and i can see that we have an SSD disk (2.9T) not in use, a NVME disk (6T) with ddb and IC and the last one SSD disk (2,9T) for metadataHedvig.It is normal to have a disk not in use ? maybe it could be useful in case of disk fault ?  thanks in advancevincenzo

Hello Commvault Community, I would like to ask you how to change the condition in the license consumption monitoring alert so that it indicates the current consumption according to Command Center. Some time ago I came across the information that the calculation of license consumption in CommCell Console isn’t perfect and we should monitor and suggest the information presented in License Summary Report from CommandCenter (after use Recalculate button).  Today this has been proven and confirmed - in one of the environments running on SP32 version we noticed that for many months in CommCell Console the system didn’t inform about excess use of VOI licenses, after checking this in CommandCenter it turned out that licenses have been used for a long time above 100% license consumption, where in CommCell Console the alerts gave information that the consumption is at 80-90% of available licenses.  It seems that despite many updates to the Commvault environment version, the alerts still refer to

i have some commvault proffesional question am asking if someone can help me answer them since i want so seat for my exam and there are no exam dumps for that whose ready to help me they are 29 questions

where do you guys get commvault exam Dumps

I would like to manage the schedule in the client group.But the schedule doesn't come out  I can check it with Client computer schedule.  Is there a way to manage the schedule in the group?

We are having Hyper-V cluster with 2 nodes. we have installed VSA on 2 nodes and configuring the VM backups. Can we and how to use the hyper-v cluster for configuration of the VM backups.

Dear Commvault experts,during the planned DR test scenario our tape library should be a part of the testing DR environment, that is in the completely isolated environment. Therefore, this library will be marked as offline in the existing backup production infrastucture.My questions are: How can we ensure that the temporary test-DR CommServe can only read from the tapes and not write to them? Is it sufficient to disable the Scheduler and Data Aging features? Additionally, is it necessary to configure this tape library on the test-DR CommServe, or is it automatically recognized? Your input will be much appreciated!

Hello everyone,I'm asking this question because I haven't found any results on this subject.Is there any functionality for archiving virtual servers in a Nutanix AHV + Commvault infrastructure?For example, if I have cold storage, I right-click on the vm in commvault and then archive.Best regards,Have a nice day Max