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AjalByte

asked in Self-Hosted Q&A

Health report is not loading in the dashboard

asked in Self-Hosted Q&A

Scripts for Application Validation - Antivirus

Hello! I know we can run scripts to validate applications (when using Application Validations for VMware VMs).Commvault has a few ready to use scripts (Oracle, SQL Server, MS Defender). Has anyone customized this MS Defender script to use another AV engine (like ESET, Symantec, Kaspersky, Trend Micro)? I heard that Veeam has a feature called Surebackup which kind of comes ready to use (checkbox) a few AVs instead of having to create custom scripts. Regards,Pedro

asked in Self-Hosted Q&A

SQL Backup: Instance validation failed: Unknown error, please check CVD.log file

A customer approached us because he was seeing the following message.SQL Backup: Instance validation failed: Unknown error, please check CVD.log fileThe backup is running and the connectivity shows no errors.The name of the client is also unique.In the CVD log I could only find:5672 1514 10/26 16:10:29 ### ClientInterfaceNet::lookup() - Error: AppLookupClientWithHostName errorCode[1] message[Unable to lookup client with hostname. Please check if CS has duplicate clients with hostname[ctmdbs01.eos.lcl].].5672 1514 10/26 16:10:29 ### CSQLInstancesValidator::RunThread(728): -Error-: Validate SQL instances failed with error [0xEDA002BF:{CSQLInstancesValidator::ValidateSQLInstances(665)} + {CSQLInstancesValidator::DiscoverS QLInstances( 439)} + {GetCurrentPhysicalClientID(79)} + {GetClientIDUsingHostName(53)/CV.0x2BF-Failed to get client id with error [10485792].}].5672 1514 10/26 16:10:29 ### CSQLInstancesValidator::RunThread(737): -Warn--: nAutoDiscoverSQLInstanceTimeout is not set. Defau

Marcos SilvaByte

asked in Self-Hosted Q&A

PostgreSQL V15 - First FSBasedBackupSet instance backup problem

Hello everyone, when I run the backup of the FSBasedBackupSet instance it returns the following error:Description: PostgreSQL Database: [~Exception in [PGFsBackup :: SetDBInBackupMode] Type:[POSTGRE_EXCEPTION] Msg:[Could not put the Cluster in backup mode]~] Data Backup Failed.Checking the commvault logs gives a timeout exactly 5 minutes after sending the command.This command can take up to more than 15 minutes... 1461668 164da4 11/06 11:13:23 735019 SetDBInBackupMode() - Executing query => SELECT pg_backup_start('pgida_backup_5432_735019_1699280003', false)1461668 164da4 11/06 11:13:23 735019 QueryPostgres() - Sent query [SELECT pg_backup_start('pgida_backup_5432_735019_1699280003', false)] to Server1461668 164da4 11/06 11:18:24 735019 QueryPostgres() - Failed to get query output from connection service I would like to know if there was a way to increase this timeout on the Commvault side.Do you know if this is possible?

asked in Storage and Deduplication

Storage Utilization Report incorrect

Since upgrading to 11.32 (FR13) the Storage Utilization report is reporting incorrect / outdated information.Specifically the Library sizes and free space. It is also not updating when new Disk Libs are added.We use this report to monitor and plan for onboarding / provisioning of new storage.Could someone please share an XML that I can import? Or is anyone else having the same issue when using the Command Center?

Hongmo KimVaulter

asked in Self-Hosted Q&A

SQL query to get the client, subclient, SP, retention

Hello team, Customer runs a commcell like following. Client - cvltclnt Subclient - cvltclnt_file_backup Storage Policy (Disk) - SamsungDedupe (retention 10days, Full) - SamsungDedupe_Inc (retention 5days, Incremental) Customer is using this option “Incremental Storage Policy” for incremental backup on Storage Policy. And they want to get this configuration info using SQL query.What table/view should customer do a query to get this information? Client Subclient Storage Policy retention days Schedule Backup Level cvltclnt cvltclnt_file_backup SamsungDedupe 10 FS_FULL Full cvltclnt cvltclnt_file_backup SamsungDedupe 5 FS_INC Incremental I’ve tried to find the identifier for “Incremental Storage Policy” option in the table/view on MSSQL but I couldn’t. If I have to join several tables/views to get the value then kindly let me know how to make a query. customer wants to get the values for subclient, storage policy, retention and backup level base

asked in Storage and Deduplication

Primary Copy with Azure Immutability or DD is Better and Why?

Which is the better solution considering the Cost, Space, Dedup Parameters, Throughputs for a Primary Copy only?Primary Copy : With Daly incremental, Weekly Full, On Azure immutable with Dedup that is a mix of DDB Sealing, Data retains longer than my basic retention of 30 Days. (Aux - Full Backups later go to Azure immutable container) Primary Copy : With Daly incremental, Weekly Full On DD - with NO DEDUP, with basic retention of 30 Days. Later have the Full Backups Aux to Azure immutable Cloud.FYI : My Aux copy of Full backups will stay Azure immutable, there is no change in this concept.Just want to make sure having a DD for the primary copy daily backups would be beneficial considering the above parameters.Can you please help me decide

asked in Self-Hosted Q&A

Actual Barcode not identified on commvault

Hello, Team So, i have just recently reconfigured my tape library and i can not identify cartridges with their barcodes.I can see the barcodes from tape library but not on the commvault end. When checking the properties, I see Barcode Reader: No. Is there anything to do on commvault end to ensure the barcode reader is seeing the actual barcode.

asked in Developer Tools, Integration and Automation

Trouble with CVPowershellSDK module Get-CVSchedulePolicy

I am using the CV Powershell module found on GitHub - Commvault/CVPowershellSDK: Developer SDK - Powershell. I can successfully log into our Commvault server and run get-cvjob commands just fine so i know it is authenticating and working. What I am having trouble with is using the command Get-CVSchedulePolicy. When I just run it by itself, I get the output INFO: Get-CVSchedulePolicy: no policies found. I have a ton of Schedules. My goal is to disable an existing. Schedule Policy using the command Disable-CVSchedulePolicy. I am using an account that has full Commvault permission, and I can do this in the Commcell Java client just fine. What am I missing trying to see all the existing Schedule Policies and then disabling one of them via powershell? I looked at this Get-CVSchedulePolicy (commvault.com) and tried various swithes. Please help.

asked in Self-Hosted Q&A

keep the last full of the last month of the year 15 years (copy to tape)

Hello again,my old pseudo was Bloopa, I have no access to my old account because it was disabled. I've changed customer and I had to create a new account. I use a selective copy to copy to tape all last fulls of the previous months.The current retention is 1 years. for the last copy of the year, I want to keep the data for 15 years. How to achieve that in a simple way.I see an option on the tape “un age Jobs” that allow to change the retention settings, but I am not sure if it is good. Thanks !

asked in Storage and Deduplication

where to download media kit older than 11.14 for test

Hi Community,We are planning to convert our production environment’s DDBv4 to DDBv5, but in our test environment, all our media agents are in DDBv5. As the DDBv5 comes from the version 11.14, i am searching for a media kit package older than SP14 in order to test and validate.Is there Anywhere i can download a mediakit older than SP14 which is not available in commvault store ? Thanks in advance.

posted in Self-Hosted Q&A

CV can't see some of the namespaces in the cluster

Hi,Some namespaces from the cluster are not visible in CommVault gui, so I can’t define an Application Group backup. ServiceAccount with cluster-admin role is created correctly, etcd is backed up, cluster is accessible from CV, except some namespaces. Any help would be appreciated.CV guikubectl get ns

asked in Self-Hosted Q&A

Commvault Intellisnap on IBM FLASHSYSTEM. Add SNAPSHOTS instead of FlashCopy

Good Day,Commvaut Intellisnap is currently using FlashCopy.This "Snap" feature is taking a clone of the volume so the scource volume is cloned at 100% of Space Usage on the array. Since some time there is a new ( i call it new ) feature implemented which is taking SNAPSHOTS. This will take only track of the changed bocks and not a full CLONE/COPY of the volume. "Spectrum Virtualize 8.5.1 added a new feature called Volume Groups Snapshots. This is a radically simpler method of taking snapshots than the current implementation of FlashCopy." Is there a impementation ongoing by commvault to utilize this much more nice feature or any ETA on this? thanks

asked in Self-Hosted Q&A

How do I disable "SMTP Server is not configured" Critical event?

Version 11.28.32I have a couple of “dark-site” commvault installations where I don’t have any internet nor email servers.Is there a way to get rid of the event messages:Event Code: 35:3944 “SMTP Server is not configured, Email notifications cannot be sent”andEvent Code: 35:230 “The Mail Server is not configured to send E.mail. Please configure the Mail Server from the following location….” Can’t find any post how to disable this event messages…

Nawras HaddadeenByte

asked in Share Best Practices

Access node requirements for local Object Storage with Amazon S3

i am working on a new workload configuration for Scality object storage running with Amazon S3 and in the below link i was not able to find the access node requirements https://documentation.commvault.com/v11/essential/114959_add_amazon_s3_object_storage_repository_with_access_key_and_secret_key.html also the note: under the access node, not fully clear The access nodes must be of similar operating system type

asked in Self-Hosted Q&A

what is procedure for restoring Oracle RAC database restore to standalone database node

Hi Team,Could you please share any procedure for restoring oracle RAC database to single stand by node database serverplease share any procedure if it is availablewe try to restore restore but we getting error

DanCByte

asked in Self-Hosted Q&A

Subclient-Level Software Encryption in Intellisnap for VSA VMware and CPU Usage Impact

Hello Community, #1 Does Commvault provide support for subclient-level software encryption in Intellisnap for VSA VMware (MA/proxy RHEL 8.8)?#2 if it does, is the encryption performed on the MediaAgent, similar to streaming VSA backups.#3 Does the impact on production VM resources is minimized when employing Intellisnap for VMware with subclient encryption enabled?#4 Also, does enabling Commvault's software encryption result in approximately a 5-10% increase in CPU usage during snap backup? thanks

asked in Self-Hosted Q&A

Question about Office365 Shared job results folder

I have a question about the Shared Job Results folder as used by Office365 sharepoint.Here is my setup:2 access nodes, call them N1 and N2Both Access nodes have a Job results folder set to its own local local dedicated drive which is 150GB in size. In the Sharepoint client I have configured a shared job results folder on a CIFs share that is 1 TB in size and both N1 and N2 are added as access nodes successfully. Here is the issue:When I perform a backup of sharepoint I notice the access nodes local job results drives get used and fill up causing some failures of sites and subsites in the backup. I notice the shared folder barely gets used, but it does get used. The error reported for the failed sites is “Space Control Job level timeout 60 minutes”Am I missing something, do I need to manually point the 2 access nodes Job results directories to use the shared folder manually as well? Or do I just need to grow the local drives. I am not sure I understand why the shared Job Results folder

asked in Self-Hosted Q&A

Convert cluster client to regular client

Hello,I have backup of clustered file severer (WSFC). In Commvault it is represented by “cluster client”.I plan to convert my clustered fileserver to standalone fileserver and preserve server network name.Could you please suggest best options how to deal with Commvault client? Maybe there is way how to convert virtual client to regular client and preserve all backup history and name?Thank you!

asked in Self-Hosted Q&A

Index Server migration to another Node (different Server)

Hello community,I try to find a way to migrate / move an Index Server from Node A to Node B (different Server).The Index Server has o365 data, so I cant wait to expire and also need them in order to run next backup jobs (from Node B). Any idea how to implement it?Thank you in advance,Nikos

Burak KoskerByte

asked in Self-Hosted Q&A

Is that possible in Postgresql Multiple Stream

When we backup FSbasebackup bakcup stream opened 1 stream. That reason our backup is going very slow. Is that possible the configure multiple stream ?

asked in Self-Hosted Q&A

CommCell Migration Media different CommCell Option

I did ccm work after Commcell migration and I'm trying to recover using data from the mediaDo I need to check other Compell Reuse Media options to read them?Does enabling this option affect the data inside the tape?

asked in Self-Hosted Q&A

Browse or report on a backup job

Hello,How do I get passed the 10000 object limit when doing a browse or job summary report?On the report it’s onlu allowing max 10000 lines, and in browse I can only see the firs 10000 objects, the other 3252 I have no idea on how I can see or select. Anyone have an idea? Surely I shoulden’t have to contact support about it.//Henke

jlaByte

asked in Storage and Deduplication

Client Side Deduplication and migrate hardware on servers

Hi Team,We have physical servers distributed across the globe, interconnected through our MPLS network. These servers are has the File System Core agent installed.The configuration on the agents is as follows: For our initial backup, we performed in the past a full copy against our mediaservers located at headquarters. However, to optimize data transfer and bandwidth, subsequent copies consist of a combination of incremental and synthetic copies.Periodically, every X years, we need to refresh the hardware on these servers due EOS. Our standard procedure involves migrating data from the existing server to the new one. Once the data migration is complete, we shutdown the current server and rename the new server to match the hostname and IP address of the old one.Before shutting down the current server, I follow these steps:Stop Commvault services on the current server. Copy the “Client Side Deduplication Database” - C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_CLDB t

Storage a file deletedBit

asked in Storage and Deduplication

how to restore a file deleted from a fileserver

i would like to know how to restore a file deleted from a fileserverThanks.

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