Commvault Cloud Topics

My customers CV server has some hardware issues and OEM suggested to format the complete server.Now, There are only few NAS boxes whose old data they want to preserv and rest they can take backup from scratch and all those NAS boxes have a common Storage PolicyNow what is best way to achieve this?Assign LUN to Server Create new Storage Pool with a new DDB ? ( can we assign exisitign DDB to new pool?) Setup Secondary for this storage policy to new Storage Pool When AUX job is completed , take DR copy and deattach LUN. format server Rstore DR then how to brigngf back data from secondary copy..i am confused from herePlease suggest any other alternate method if possible  , NAS has huge data in TBs hence we do not want to start full backup.

Hi there, we’ve taken over an environment we did not install, and the client’s Hyper-V servers all appear to have the media agent role installed, and appear under the list of media agents, with disk libraries having mount points prepended with “IP” in front of the drive path.  I’ve never seen this before - and we don’t use Hyper-V in our other environments.  My guess is that they deployed the media agent in error.  Can someone running Hyper-V perhaps confirm for me please?  Thanks, Ray

Hi,I have a questions about use of ephemeral ports.What are the ports entered in: /etc/CommVaultRegistry/Galaxy/Instance001 ? Because these don't seem to be the ports updated after scope changes in linux OS.for example:[root@client14] # more /etc/CommVaultRegistry/Galaxy/Instance001/Runtime/.properties.cv.fillerCACHED_AppManager_network_access_v4 57915CACHED_JobManager_v4 57930CACHED_MediaManager_v4 57900JobControlCVD_v4 51355SAVED_JobControlCVD_v4 51355SAVED_RecallService_v4 41347SAVED_SysMonEventSink_v4 55189argv0_0 /opt/commvault/Base/cvlaunchdargv1_0 /opt/commvault/Base/cvdargv2_0 /opt/commvault/Base/cvfwdargv3_0 /opt/commvault/Base/ClMgrSnCVDCCCPort 46791nVALID 1name0 cvlaunchdname1 cvdname2 cvfwdname3 ClMgrSpath0 /opt/commvault/Base/cvlaunchdpath1 /opt/commvault/Base/cvdpath2 /opt/commvault/Base/cvfwdpath3 /opt/commvault/Base/ClMgrSsid0 1sid1 2sid2 3sid3 4Do the ports entered in ...Runtime/.properties become established only when installing the agent?Do the ports entered in ...Ru

Hello all,A customer running Commvault 11.28.117, would like to build a dashboard that contains reports with filtered views (many SharePoint farms and SQL servers backup job summary).The issue is that already existing reports that we would like to integrate in this dashboard, are all different views of default “ Backup Job summary “ report, each of them is filtered to display only specific SharePoint farms or SQL servers via predefined “ Client Computer Groups “.In the dashboard, filters are not retained, that means that each time I reopen the dashboard, all reports display backups jobs for all clients … That, whatever if I use web console or admin console to edit the report.I even tried to edit the dashboard with ReportPlus (or report builder) and save it as a view, it does not change anything...    Thanks in advance for your help.R

Hi Team,Currently the Commvault version is running 11.20.199 and we want to upgrade 11.32 version.The commserve is running VM with Windows 2016.We will upgrade Windows from 2016 to 2022.Please advise which level will upgrade first and version of Commvault.Shall we upgrade CV 11.20 to 11.24 and then 11.24 to 11.32. 

Hi,I have a question, where the answer just might be trial and error and worst case scenario is performance loss. But other teams experienced a crash of there ESX systems after modifying this setting. So, I thought let me first check here.From a legal obligation to take measures to save energy (in a data center) we are obliged to set servers to so-called balanced mode where possible.We have a hyperscale environment, 3 Dell PowerEdge R740xd servers.If we enable the setting; Power Factor Correction (PFC) here on all 3 servers, could that possibly cause problems, this also in combination with CommVault? Regards,Danny

Hello, all our Oracle Command Line Backups are listed as Full Jobs in Commvault.The Size of the Jobs suggest they really are inrementall.I’ve compared the rman script from the oracle admin with the generated one and both have the “backup INCREMENTAL LEVEL=1” line. Furthermore the generated RMAN also has a “##send …… -t 1” Line for Communication to commvault i think. Do the Oracle Admin needs to add this to his script to let commvault know which jobtype the job is?Thanks and RegardsJacob

HI,I encountered the following error as shown in the screenshot when performing drive cleaning. May I ask how I can solve this problem? Thank you. 

Do we know where in object path is a job UUID?If whether we have any control over what UUID is used or is it completely random? 

Hi, In my environment We configured a synthetic full backup schedule on weekdays but past one week we observed that synthetic backups are running very slow and it’s getting single digit oh through put. For this If we planed a more Media servers is it increase performance. currently we are the backups with 2 media serves.Note: We are not using commvault level dedup, Using storage level dedup

I have a CIFS SVM which will have around 50 file shares.Right now I’m leaning towards each file share being a separate volume in ONTAP but that may not matter for this question.I could have a single subclient that does \\svm\c$ and tries to grab everything I could have a single subclient that has a list of \\svm\a_specific_share_1 and \\svm\a_specific_share_2 and so on I could have 50 subclients where each one does \\svm\a_specific_shareIs there a suggested best practise or just a least headaches way of doing this please?Some other option I haven’t considered?With multiple UNC paths in a single subclient I’m not sure when adding/removing/editing the list of UNC paths triggers a full backup of everything because it thinks the subclient content has changed.Whilst it’s a bit more management overhead I’m leaning towards option 3 because it seems to offer the most granularity and if I need to do a proper full backup of a specific share or there’s a problem I’m hopefully reducing the chances

Hello everyone,I’m currently testing VM replication from Azure to Azure (CS SW 11.32)I’d like to know if leaving “Auto” in the Virtual Network setting in the Recovery Target, preserve the same network of the source vms to the replicated vms in case of planned/unplanned failover.Thanks and regards

Does anyone know if there is a way to have the option of doing the CommServe DR Backup to another VM.This is a Linux CommServe.We are currently doing it to the local path and to the Metallic Cloud. Is there a way to add a 3rd option or to change the local path to another VM?  Thanks

Hi, We have around 500 clients that backup a specific directory with a short retention. We now need a longer retention for a specific folder (10 years). As we can’t have different retentions for different folders in a plan, we need to create a second subclient on every existing clients and associate it with a long retention plan.I’m trying to figure out if there is a simple way to mass create those subclients at a client group level or if I need to script it with qcreate or Rest Api commands.

New to commVaultWe’re trying to backup our exchange online mailbox. When I run the check : The cause of the failure : Session(s) failed for all Online service accounts. Please re-check the credentials. Apps registration : Tested and OKService Account : Exchange Admin, no PIM, no MFAI’ve check the docs. I think everything good something i’m missing ?

I am trying to add the access node from command center for one of my machine. but while try to add , it through me some suggestion of install a Gateway package also provide me the link to download of that but when i download the file from the link and try to install through ./cvpkgadd it dose not provide me any output and m stuck there. So please help me out in this if anyone faces issue like this.Client version is 11.32.63 same as the version link provide in suggestion.

Hi. New to CV. I was under the impression that VM that have been retired would be deleted after their retention period.

I would like to ask what would be the most efficient configuration in terms of performance and cost on the azure platform.My current configuration is as follows:Monthly fulls are part of the primary copy with retention for more than 500 days. The copy is connected under a storage account with a hot access tier, as the copy also contains the primary backup configuration - 14 days 2 cycles.According to a report from Commserve, only jobs with extended retention take up around 200 TB in total, across Azure subscriptions. I am currently using Azure reserved space which allows me to reduce storage costs, for smaller subscriptions I use classic pay as you go pricing method.I started to wonder if it would be more cost effective to set up monthly full backups (those with extended retention) on a storage account with a cold access tier. However, I am concerned about how this will affect deduplication and what about data verification where there are a lot of read operations, which in contrast are

we migrated our file server around 30 tb which was backed up using windows server file system agent to netapp FS , what will be the recommended way to protect the netapp FS , if i add the storage array and taking backup does it increase the storage utilization ? will the dedup work which was taken using with file server agent , or ndmp without storage array added will be better 

can we use hyperscale x node as access node from hyper-v backups.I dont see it in list of access nodes

What is the easiest way to copy data from a LTO 4 tape to a LTO 8Both libs are availablePlease be so kind and provide a step by step manual 

Hi guys, I was testing alerting yesterday & I dropped an eicar test file on one of my test servers that I current backup using ver 11.32 I got no alerts emailed to me but I did get the alerts in the event viewer69:59    Possible threat found on client [xyztestfs] [count - 3]. Check Unusual File Activity report for more detail. I checked my setup and I can see the alert below, if I click test an email gets sent to me.I also have alerts setup to mail me on the following Alert Criteria: (Event Code equals to 7:211 OR 7:212 OR 7:293 OR 7:269 OR 14:336 OR 14:337 OR 69:59 OR 7:333 OR 69:52) but still never got a mail.I do alerts from the above criteria from other servers I backup. Any help here would be grateful. 

What is the recommended way to configure Commvault logs in Splunk & does it have any performance issue and required ports to integrate the splunk.

I was curious if keeping logging of access to the commvault console and file access for security would result in any performance degradation or at what point would this data be trimmed ? if kept indefinitely. 

Hi, I’ve done a few transitions from a HDS branded Commserve (HDPS) to a default Commvault setup. That was usually done by installing a new Commserve with the Commvault downloaded installation package and then recover the CSDB. This also updated all paths to default. Does anyone know if there is a way to just re-brand to default Commvault settings in an easy way. Or is re-installing still the best way to do this?  I know that this will not reset paths but in this case it may be acceptable. /Patrik