Commvault Cloud Topics

Hi, We have around 500 clients that backup a specific directory with a short retention. We now need a longer retention for a specific folder (10 years). As we can’t have different retentions for different folders in a plan, we need to create a second subclient on every existing clients and associate it with a long retention plan.I’m trying to figure out if there is a simple way to mass create those subclients at a client group level or if I need to script it with qcreate or Rest Api commands.

New to commVaultWe’re trying to backup our exchange online mailbox. When I run the check : The cause of the failure : Session(s) failed for all Online service accounts. Please re-check the credentials. Apps registration : Tested and OKService Account : Exchange Admin, no PIM, no MFAI’ve check the docs. I think everything good something i’m missing ?

I am trying to add the access node from command center for one of my machine. but while try to add , it through me some suggestion of install a Gateway package also provide me the link to download of that but when i download the file from the link and try to install through ./cvpkgadd it dose not provide me any output and m stuck there. So please help me out in this if anyone faces issue like this.Client version is 11.32.63 same as the version link provide in suggestion.

Hi. New to CV. I was under the impression that VM that have been retired would be deleted after their retention period.

I would like to ask what would be the most efficient configuration in terms of performance and cost on the azure platform.My current configuration is as follows:Monthly fulls are part of the primary copy with retention for more than 500 days. The copy is connected under a storage account with a hot access tier, as the copy also contains the primary backup configuration - 14 days 2 cycles.According to a report from Commserve, only jobs with extended retention take up around 200 TB in total, across Azure subscriptions. I am currently using Azure reserved space which allows me to reduce storage costs, for smaller subscriptions I use classic pay as you go pricing method.I started to wonder if it would be more cost effective to set up monthly full backups (those with extended retention) on a storage account with a cold access tier. However, I am concerned about how this will affect deduplication and what about data verification where there are a lot of read operations, which in contrast are

we migrated our file server around 30 tb which was backed up using windows server file system agent to netapp FS , what will be the recommended way to protect the netapp FS , if i add the storage array and taking backup does it increase the storage utilization ? will the dedup work which was taken using with file server agent , or ndmp without storage array added will be better 

can we use hyperscale x node as access node from hyper-v backups.I dont see it in list of access nodes

What is the easiest way to copy data from a LTO 4 tape to a LTO 8Both libs are availablePlease be so kind and provide a step by step manual 

Hi guys, I was testing alerting yesterday & I dropped an eicar test file on one of my test servers that I current backup using ver 11.32 I got no alerts emailed to me but I did get the alerts in the event viewer69:59    Possible threat found on client [xyztestfs] [count - 3]. Check Unusual File Activity report for more detail. I checked my setup and I can see the alert below, if I click test an email gets sent to me.I also have alerts setup to mail me on the following Alert Criteria: (Event Code equals to 7:211 OR 7:212 OR 7:293 OR 7:269 OR 14:336 OR 14:337 OR 69:59 OR 7:333 OR 69:52) but still never got a mail.I do alerts from the above criteria from other servers I backup. Any help here would be grateful. 

What is the recommended way to configure Commvault logs in Splunk & does it have any performance issue and required ports to integrate the splunk.

I was curious if keeping logging of access to the commvault console and file access for security would result in any performance degradation or at what point would this data be trimmed ? if kept indefinitely. 

Hi, I’ve done a few transitions from a HDS branded Commserve (HDPS) to a default Commvault setup. That was usually done by installing a new Commserve with the Commvault downloaded installation package and then recover the CSDB. This also updated all paths to default. Does anyone know if there is a way to just re-brand to default Commvault settings in an easy way. Or is re-installing still the best way to do this?  I know that this will not reset paths but in this case it may be acceptable. /Patrik

We are restoring the Physical server to Azure using Virtualize me option. During the restoration we are getting below error message. Could someone please help me to fix the issue.  Error Code: [91:115] Description: Unable to attach disks to virtual machine   

Hi Team,We have a hyper V host and the servers under this hyper V host is failing to take backup due to the below error.Error: Description: Failed to remove the backup snapshot for virtual machine, the snapshot may need to be manually removed.

Hello,I'm planing to upgrade our 11.28 system and realized, starting with Commvault Platform Release 2024E (11.36), Indexing V1 for the Virtual Server Agent (VSA) will be end of life and not supported anymore. I need to upgrade currently used VSA V1, to V2.I can create new virtualization client and clone subclients manually or I can use the migration workflow. It's maybe clear.I have found in a topic, the backup history at the VM level will have both V1 and V2 jobs. The subclient level backup history will be separated. The V1 jobs are available for restore until they age.And here comes the question. Currently I have selective copies of VM backups for long term. It means, some job copies retained for 1-5 years. These copies will be available via V1 subclients.Will it work? Will these V1 indexed backups restorable after the end of life of V1 indexing? 2024E Release and newers in the future will support V1 indexed VM restores?Thanks in advance.

When creating a Plan, there is still no option to run syn fulls? I have to create the plan then go to auto-created schedule in the java console to add the syn fulls to the schedule. 

Hi all,I would like to know what are some advice/recommendations you can provide with regards to CommCell migration.Im in the initial planning stage of migrating my existing CommCell and merge it with an existing one.  Any gotchas, limitations and expectedissues when migrating.  Is there any rule of thumb when it comes to timeline ( how long does it take to migrate clients across, storage policies )Is there a chance that the migration would fail and if it does what are the consequences?Any advice would be appreciated.

Hi all,After changing the Media Agent (MA), we are experiencing very slow VMware backup speeds, approximately 1MB/s using NBD mode. During troubleshooting, the only noticeable issue was a high 99% read rate. Other than that, nothing particularly helpful has been identified. Any suggestions for further investigation?

Hi team,we are taking backup of some 9000 mailboixes usign metallic and I Need to export list of Mailboxes with Name and "added to content on" and licensed cloumn., with usual export we dont get " added to content on" Attribute and i believe backend team can do it. its a bit urgnt as we are running into licensing issues.i raised support case for this but they said it can be taken as feature request only.Can’t they simply export it using sql query from DB considering it as one time request only? 

I need to create a report that management can use, that compares server data in another database, to server information in Commvault.Unfortunately, I can’t get access to the other database, and need to run a report against it, and save the results into a tab delimited file.Using this, I have the SQL set up to bulk insert the data into a temp table, and do what I need to get information from CV, based on that data.  Runs fine.However, when I try to paste it into a dataset in a report, and “Preview” the data, prior to saving, I’m told that I don’t have permissions to bulk insert.It appears to be a jdbc error, so I’m assuming they are running java in the background.  I can find what I need to add to a java connection, to allow bulk insert.  However, I have no access to the background java. Does anyone know of a way to allow bulk insert in a web console report?

We are working through a redesign of our backup process for our ongoing migration to Azure. In vmware we have had to avoid using VSA backups for the OS/filesytem for our SQL servers due to issues caused by the stun that occurs when a snapshot is taken. SQL servers are backed up with Filesystem and SQL agents. The main problem with this is the time it takes to recover if one or more SQL servers needs to be completely recovered from backups. As we move to Azure, we would ideally like to back up the SQL servers using VSA and intellisnap, then the SQL agent would be used to back up the SQL data. This way we could leverage the simplicity of a VSA restore if something happened to the server/OS, and then the SQL data could be restored to a specific point in time if needed. Has anyone done this? Is there a better way to accomplish this that we aren’t thinking of?The main goals are to increase the speed at which we could recover a SQL server.  

I’m testing my restore times and i’m running into extremely low xtrabackup restore times.A full VM restore is able to achieve 1,3gbps but MySQL restore only get to around 40mbps (I know it’s not the same but still) 5900  24e0  10/04 15:15:33 544344 33-# [FSRESTHEAD ] Stats: AppTy 104, AF 1, Seeks 1/1/1, WrkItms 161353, MxRdr (Bsy-Tot: 1-15, Pnd 0), MsgsRcvd 24, QLen 20, LstMsg 536872180(536872180)5900  24e0  10/04 15:15:33 544344 33-# [FSRESTHEAD ] Stats: [AllocBuf Time] Exp Avg [0.24], Total Avg [0.04], Total Time [11388.53], Total Count [322699]5900  24e0  10/04 15:15:33 544344 33-# [FSRESTHEAD ] Stats: [AllocBuf Speed] Curr Avg [0.25] MB/Sec, Bytes [154177584]; Total Avg [1.77] MB/Sec, Bytes [21135493704]5900  24e0  10/04 15:15:33 544344 33-# [FSRESTHEAD ] Stats: [MediaRead Time] Exp Avg [0.00], Total Avg [0.00], Total Time [4.43], Total Count [322699]5900  24e0  10/04 15:15:33 544344 33-# [FSRESTHEAD ] Stats: [MediaRead Speed] Curr Avg [651.85] MB/Sec, Bytes [20668482]; Total Avg [

Hello.Is there a report or query that can be run so list out all settings for the commcell? As an example all media management settings. //Henke

HiWe have primary backups directed to an Azure cloud library - in a storage pool accessed by 2 media agents with deduplication enabled.  I would like to know if its possible to create a second Azure cloud library for copies with deduplication enabled, using the same 2 media agents.  Any recommendations on config appreciated,Thanks

Hi,In Commvault’s document for configuring WORM Storage Lock for Microsoft Azure Storage ( Configuring WORM Storage Lock (commvault.com) )says: Microsoft Azure Storage Create a storage account and a container with version-level immutability support in Microsoft Azure Storage. Create a lifecycle rule to clean up previous versions of the deleted objects. For more information, see Blob versioning and Optimize costs by automatically managing the data lifecycle.  but the links to Microsoft articles on Blob versioning and optimizing costs are pretty general pages coverage all lifecycle rules. Could someone provide an example lifecycle rule in Microsoft terms? eg the Microsoft lifecycle wizard gives the options like Delete the blob if it hasn’t been modified in x days etc. it doesn’t seem to use terms like Commvault says “clean up previous versions”thanks!