Commvault topics

Hello,Just wondering if there was a specific way to control who (via a creation of a role potentially?) has access to administer and manage certain backup workloads from other backup workloads? Trying to work out how one would specifically segment this access and functionality. E.g. Database Admin only has access to be able to Managed backups and restore SQL Database backups.Kind thanksMark

Hello, we use cv11.28.83I have the following question: I have activated the option “Index files after backup” on a vm group in a vcenter client. After the backup was finished a file indexing job is started. I must determine the status of the job. (completed, completed with errors or failed .... )  My question, is a report available on commcell console or webconsole which can show me the status of the finished “File Indexing” Jobs?  regards Roland   

I have a VSA subclient that has a Group defined for the proxies but when I watch the jobs it appears that only the first proxy in the group is being used. Several other subclients with different proxy groups appear to be exhibiting the same behaviour.This wouldn’t be so bad except that I ran into a problem where the first proxy in the group could not communicate but the backup kept trying to use that proxy instead of attemempting the job with another proxy in the group.

Hi all,I have my current MA which has iSCI QNAP storage disks. I want to move all data to a new MA and start using this one.How is suposed to do this about storage disks? I just want to disconnect iscsi from old and connect to the new one but I dont know how to do it at Commvault.Do I must use “share mountpath” or “move mountpath”? (no need to copy data, just present the disks at the new MA and start using it)Im a bit confused about that. Im using Comvault 11.28Thanks in advanceJoan 

Hello everyone,I’ve to protect a two node SAP HANA database.The floating IP is managed by pacemaker cluster framework.After install the SAP HANA agent on both servers, have I to configure a Unix cluster client and use the host cluster name, referring to the VIP, into the SAP HANA pseudo-client instance host details? Thanks and regards 

Hi, I backup Databases hosted on a Microsoft CLuster I created the Microsoft pseudo client and add a SQL instance on it. I also backup each Microsoft node through the filesystem agent.I have enabled System state on each node.The default subclient backup only the C and local drives.I created another subclient on each node, but I can specify the disks presented by storage only on the active node. What is the correct way to backup the remote disks present on the Active node.Those disks are presented by a Storage and have their letters R,S,TIf a failover occurs, those disk are owned by the remaining node.  I tried to add a subclient at FIle System agent on the cluster it self, but it backups only the quorum disk and it gaves an error message. Thanks for your help !  

v2 index understanding  

Checking out Security Vulnerability and Reporting site:https://documentation.commvault.com/2023e/essential/146231_security_vulnerability_and_reporting.html I see an entry for:CV_2023_11_1: Remote Code Execution Vulnerability in Apache ActiveMQ along with a resolution recommending upgrading to the Maintenance Release builds of 11.32.83, 11.30.64, and 11.28.83. Just wondering, what about the earlier builds such as 11.24? Does the security vulnerability affect these earlier builds?If it does, then what should be the recommended Maintenance Release build for 11.24?

Hi All,i am testing an inplace 1-touch restore but got blocked with an error. Could you please help me?Tried Non-interactive method with response file and Interactive method.It says that the client name is already exist but i cannot answer to the question to proceed.Does anyone came accross this error ? do you know how to remove the “ClientName_recovery” which exists already?Thanks in advance.Regads

first step is get token id completed successfully but in the 2nd step commvault_GetSubclientsForRegisteredVCenterPlugin failed with below error400 BAD_REQUEST "920002: Invoked action completed with error. Error : Action 'commvault_GetFirstSubclientForVCenter' in module 'com.commvault.utils' failed : client Id not found, cannot continue. (Dynamic Script Module name : commvault_GetSubclientsForRegisteredVCenterPlugin#57)."; 400 BAD_REQUEST "920002: Invoked action completed with error. Error : Action 'commvault_GetSubclientsForRegisteredVCenterPlugin' in module 'com.commvault.utils' failed : client Id not found, cannot continue. (com.commvault.utils/commvault_GetSubclientsForRegisteredVCenterPlugin#58).";  

Hi guys. We have a customer running Commvault v11.24 (Commserve and 1x Media Agent) on Windows 2012. An OS upgrade to W2019 + CV upgrade to v11.32 will be happening soon. It’s a small environment with Exchange Compliance Archiver Agent installed on the CommServe server archiving a few email msgs from legacy systems per day on Exchange on-prem. The Search node for this agent is running on the Media Agent however the Index sits on the CommServe server. The decommissioning of this environment will happen in 12-18 months only. From the Deprecation Note...  https://documentation.commvault.com/11.24/essential/157248_deprecation_notice_for_exchange_compliance_archiver_agent.html...the replacement is the new Exchange Agent. A new client server will be created and the new Exchange agent installed on it. The idea is to keep the Commserve server clean and steady without any other role running. But, in replacing and decommissioning the old Exchange Agent what happen with the Search Node and index?

I want to run one script on linux  client, if success them trigger backup job, could you guide me how to select linux client in workflow?

Is the ASP.NET needed on Commserve or Media Agents?I know that .NET libraries are possible, but I would like to know if we can remove ASP.NET components or it is necessary for Commvault. If so - in which version? Commvault version is 11.32.26 

Hello,according to the below: -How Block-Level Backups on Windows Work (commvault.com)I can't choose file or folder in subclient and I have to set the sub client to the whole volume or not?Thanks.

How to export all 6455 list of mailbox from last back up o365 information summery?If click “View export “no record found  

During configuring a SAN data server, Is we have an operating system that is required for media agent hosting disk libraries? Should it be Linux, or it be Unix or Windows?

I am new to Commvault so sorry if this is simple question or my question is not clear. I was told to check if our current running job are set as snap vault or NDMP. I am not sure where/how can I confirm this.  When I am going to Properties > IntellSnap > I can see this enable and has a associated array listed. Does this mean is a snap vault backup .Is this something I can confirm from storage side. can you please help where/how? We using Netapp storage.  

what will happen if a restore from tape is happening and I suspend the job and place CommVault on maintenance mode and reboot the tape library? Once the tape library reboots, and I resume the job will the restore be corrupted? 

We are running a POC for seeding an AWS S3 bucket which will act as DASH target. For the seeding of data, we are using the AWS Snowball device. We have two goals in POC,Seed the OnPrem backup data to AWS S3 using Snowball device and ship it to AWS. Once seeded to S3 bucket, test restores from S3 and also validate the next DASH job to S3 only transfers unique data after deduping. Copy the DASH data from S3 to Snowball Device, ship the device to On-Prem. Perform restores from the Snowball device.We have successfully completed the first part of the POC and need to initiate the second phase. But before shipping the snowball device to AWS, we ran a data verification job on the Snowball to confirm all the seeded DASH jobs are in readable state. The job failed since Commvault was unable to read any data from the Snowball device, and we were getting read errors. We opened case with CV Support, and after confirming there was no issue with Commvault, we engaged the AWS Support. They mentioned th

Hi Team,After the update to 11.28.93, our online backup goes into pending status and aborts after several restarts.Does anyone have any idea why this is suddenly happening?I see the following messages in the joblog:1568  1920  11/17 07:23:03 339626 **** CVMailBackupCoordinator.exe started with command line [-j 339626 -a 2:927 -c O365_Exchange -m K19-xxxxxxx.ad.xxxx.de*k19-xxxxxxx*8400 -t 2 -r 0 -i 2 -jt 339626:8:1:0:0:19052 -mt 1 -cn K19-xxxxxxx -vm Instance001 ]1568  1920  11/17 07:23:03 339626 Current diretory set to [C:\Program Files\Commvault\ContentStore\Base]1568  1920  11/17 07:23:03 339626 VMName [Instance001]1568  1920  11/17 07:23:03 339626 Mailbox Type [User Mailboxes]1568  1920  11/17 07:23:03 339626 jobID [339626]1568  1920  11/17 07:23:03 339626 virtualClientName [O365_Exchange]1568  1920  11/17 07:23:03 339626 Operation = Backup1568  1920  11/17 07:23:03 339626 CommCell ID [2]1568  1920  11/17 07:23:03 339626 AppID/SubclientId [927]1568  1920  11/17 07:23:03 339626 Virtu

Hi Commvault community! Does anyone know if commvault has any paper for the case below?Does CommVault have implementation best practices documentation for backing up VMs on Oracle Cloud Infrastructure?Backup/restore performance involving Oracle Cloud Infrastructure is very slow. In the backup configurations of Oracle Cloud Infrastructure, there are no features like there are in VMware so that we can adjust and improve performance.Is there anything we can do on the CommVault side to improve performance?In VMware, we tested restores with a throughput of > 200GB/h. Oracle Cloud Infrastructure's throughput is always less than 40GB/h using the same servers.This makes an OCI native VM of only 50GB take more than 1 hour to restore. We don't have bottlenecks between Oracle Cloud Infrastructure and CommVault because the entire Commvault architecture is built inside Oracle Cloud.Does anyone have similar infrastructure with backups and OCI? Thanks,Heitor

We have recently expanded our MSL6480 Tape library with six new LTO9 drives. Initialized 10 new LTO9 tapes from the Library console. However upon checking the properties of the tapes from the CommVault console --→ under media info tab--→ format & type it is showing as ultrium-V7. have anyone faced this problem? please help me to fix this.

Hi, Can anyone please advise how I can find out when/where are database was restored to?  I’m talkign about SQL databases that might have restored in place, out of place or to a file. The DB I’m interested in will not have been restored to it’s original server but I need to know where else it may or may not have been restored.   I have access to the Java GUI and the browser interface.  I can see a report called “Restore job summary” but that is a summary, I need to be able to filter by (source) database. Thanks  

Hello Team, I am migrating a SQL Cluster from Data protector to Commvault. Do you know if we can migrate by leaving data protector installed and running, and moving gradually the DB backup to Commvault one by one ? I Just want to know if Data protector and Commvault can run together. Data protector will be uninstalled when all DB will be backed up successfully to Commvault. Thanks !  

Is there a schedule policy for restoration?