Getting Started

Hello Team, We are configuring Exchange 2019 DB backup, while running backup it's showing an VSS related errors.The exchange DAG is configured IP less and without DNS feature. While adding DAG client in commcell is successfully added and discover DB also with out any issue. We checked DAG client check readiness, its showing communication error. Please advise any specific configuration needed for DAG IP less feature.

Hi Team, I had just added new SQL server into Commvault but while scheduler job is running i am getting below error Description: Failed to validate the credentials for instance [<instance name>]. Please make sure the provided user [c<username>] has the sysadmin role.

Hi team,I am getting below error when job scheduler is running  Unable to communicate with the remote machine [zewpgtssvcvma01.corp.pri] to start the Data Pipe. Please check the network connectivity between the local machine and the remote machine and verify this product's Communications Service is running on the remote machine. Source: zewpgtsdbpa01, Process: SQLiDA

I am completed a setup of CV failover and configured Livesync. the logshipping backup was successful and replication to standby CV is also successful. Then trying to perform failover to standby CV. During CV failover process the operation is failing due to Connecting to the database failed - error returned was Login failed for user sqladmin_cv.Then I tried to reset the password of sqladmin_cv from SQL Server management studio but still failed to complete the failover due to login.Would anyone has an idea on how to fix the issue?

What does mean the red icon, storage policy icons prohibited status

Please suggest me which python script to fetch backup time of agent which we install in client machine & backup done details of backup (Like - Time ,Status,Backup Size)I’m trying with this https://github.com/Commvault/cvpysdk/blob/master/cvpysdk/reports/report.pysome part of the code like backup job summary & report but i didn’t get the details.Thank in Advance

Hi,We are planning to upgrade our commvault software version 11.20.46 to the latest 11.26.x (If still supported). Below are our inquiry. If our active Capacity license can cover to perform or assist us on the upgrade by the help of CV Support team? Under Commcell Environment Upgrades documentation, we can see a lot of information's about the upgrade and procedures. Being new to this backup software this cause confusion. Is there a way to provide a specific upgrade procedure base from our current setup/environment including compute requirements? (see our current Commcell environment below) Other component that need to upgrade and procedure as wellOur Commcell Environment:Commvault software version 11.20.46 Target version is 11.20.26 we have a CVFailover in our CommCell environment. Mixed hypervisor VMware, RHOSP, RHV to backup virtual machine Backup of Client application

Hi There,I am getting issue on Linux Manual installation here is screenshot of the error https://prnt.sc/mOLMbaY38-n7 I have already open the port 139,135,445,8400,8403, and disable the firewall as wellShow less 

So we have two sites… one media agent at each site.  Each site has a Primary backup to that sites’ MA with a secondary going to the other site.   It’s been this way for years. In THEORY, with each site writing to itself and copying to the other, using dedupe/compression… one might think both sides would look roughly the same - as it’s the same “stuff”.  However, one site is ~290TB while the other is 440TB and growing. I’ve talked to support to find out if there was a way to reconcile this difference and, while they were extremely helpful, it seems that life’s answer is “with dedupe and compression, you’re not guaranteed the same size when these things are involved.  You’re just going to have to purchase more space at the larger site”.   Don’t get me wrong - we’re backing up more than a petabyte of data on each site, but it seems like one’s just far less efficient than the other. Has anyone else faced this situation, and how did

I want to login to my Linux client instances and perform tasks,

Hello All  ,*Can we manage HP StorageWorks MSL2024 Tape Library with commvault ? king regards Adlene 

Hello I am trying to modify group association role and pressing OK getting below error as screen shot Security → Commcell User Group → take group property → Associated entitiesselect any entity and press remove button  Thanks    

Hello,I have a simple question. Is it safe to change storage policy for a subclient? Is there any data loss posibility? Do remain old data in the old storage policy?I am asking because I need to temporarily change disk library to tape library and because data are not synchronized it is not possible to promote secondary copy to primary.  

How do I to remove orphan storage policy with no associated subclients?

Hello Team, Could anyone let me know what is the purpose of using sealed DDB?

Hi everyone, I’m new to Commvault Backup. So pls can anyone tell me how can I download the Commvault Backup Software? Please guide me in step by step process to install.

Installation of Hyper-V cluster in commvault. Agent Virtual server installed on the commserver and on the 2 hosts of the hyper-v system.The client in commvault has been created with the name of the cluster and with the 2 hosts as nodes of the virutal server Hyper-VNow the problem is that I see only the first host in the browse of the subclient. And all the VMs of this host. Can you assist me? If I select only the second host as node, I can see all VMs from this host, so I presume that’s not a permissions issue.  

Is there a way to configure the DAG client to authenticate to a specific AD server.We have an environment where there is are 2 domains for Exchange literally with the same name.One is production and another is non-production.  I need to configure the DAG but I am getting discovery failed everytime I run a discovery. Which I suspect is trying to authenticate thru the production AD environment.Any suggestions will be helpful..

Hi Support Team, I am getting the error to install Agent on Linux machine but on Windows machine, it’s successfully installed.Here is my old thread I am not getting any response on that thread 

Hi,I am using commvault tool first time and i have added my window machine in commcell, now i am going to install agent on that machine but getting the below error, Failed to install Base Package. Failed to access remote registry. I am using window 10 OS there is no AD this system on workgroup network and machine was on azure portal.username is: workgroup\commvault for more information please find the screenshotAlso how i can download agent software from commcell and install manually on window and Linux machine   

CV 11.25 commvault server could support Linux OS, want to download from “media kit” of cloud.commvault.com, what is different between enterprise kits, innovation kits and solution kits

we plan to deploy Commvault Linux media server to support MAX. 50TB. Plan to assign 100GB SSD to /opt/Commvault1, could you show me the path for DDB and Index?2, I want to use the linux media server as Linux FLR. any requirement for FLR?

Noticed the instructions are incomplete on Creating a CA-Signed Certificate for the Tomcat Server (commvault.com)Followed instructions, creating keystore file and then generating csr.After getting csr signed. A CER is received. Now i have a keystore.jks file and signed CER file .What would be the next action in converting this to correct format to then proceed to Configuring the SSL Certificate for Tomcat Server (commvault.com). Any help is appreciated thank you.

Hey guys,There’s something I can’t really understand about the way ‘Client Computers’ and ‘Client Computer Groups’ are working.Am I not supposed to see all of my clients under ‘Client Computers’ when adding a new one?Why is it that some clients are only under one of the ‘Client Computer Groups’ and some are only under ‘Client Computers’ and even some are under both?Thanks alot!

When adding Amazon RDS instances cloud accounts are used and created. Where can I find these accounts and settings after creation?See below printscreen to know the accounts I am looking for.  Thank you in advance for your reply.