@No special characters Hi Mate,Sorry for delay here, you’ve likely raised a case and had a response already…If not, could you try running thru this procedure then see if it still reports missing permissions?https://documentation.commvault.com/2023e/essential/142507_request_and_grant_permissions_to_azure_apis_for_azure_app_for_sharepoint_online.html Regards,Chris
Thanks @ApK Looks good.. should be functioning as far as I’m aware. May be something at the OS level we need to fix up.I think we should look at this via an official support case to ensure we’re not missing anything and if escalation is required, we get that done asap.Please let me know the ticket number once you’ve raised it so I can monitor and we can update this thread with our findings.Regards,Chris
Hi @Ben Oved Sorry for the delay here. I think best way to get these answered is to engage your CV account rep. If you DM me the CCID I can share this info with you.Sorry, I don’t want to comment officially as i’m not 100% certain (licensing is a whole other department and it can be complex).Regards,Chris
Hi @ApK I think multipath should already be enabled by default, could you run the following and share output?systemctl status multipathdRegards,Chris
@imagana Mind confirming for me what feature release / maintenance release your environment is on presently?I’ll do some digging for you once I’ve confirmed.Regards,Chris
@Tommy The question is: will the full backup for VM A and VM B be of the same size (more or less) regardless the provisioning configured for each disk?The answer is: yes, they’ll be roughly the same size regardless of how they are provisioned. Thick is just preallocated space, so you can’t overprovision. It’s not consuming the full 100GB so it’ll just be the size of the OS + Data at the time of backup.Hopefully this helps!Regards,Chris
Hi @ARVVI What do you see in the CVMA.log on the Media Agent performing the snap at the time of failure? Also, what feature release / maintenance release are you running? Regards,Chris
Hi @jitendra shuklaYes, if a SQL backup job is interrupted part way thru a database backup, the DB being protected at the time will start from scratch (say 500GB/1TB was processed, we will disregard the 500GB and restart the DB from 0GB). If multiple databases were being protected in the one job, any that were succcessful prior to the DB that was interrupted can be committed and will be restorable if you allow the job to complete with errors. You can control restartability / retry options by referring to the following article: https://documentation.commvault.com/2023e/expert/6559_configuring_restartability_for_job_type.html https://documentation.commvault.com/2023e/expert/6563_configuring_job_retry_options_for_specific_jobs.html https://documentation.commvault.com/2023e/expert/6320_setting_total_running_time_for_jobs.html Let me know how you go.Regards,Chris
Hi @ElmerT As per: https://documentation.commvault.com/2023e/expert/2177_upgrading_commserve_computer.html FR16 > FR32 is not supported. If the CommServe server is at Service Pack 16 or a previous service pack, and you want to update it to Commvault Platform Release 2023 or a more recent platform release, you must first update the CommServe server to Platform Release 2022E. You’ll have to go from FR16 to FR28 (2022E).. so remove the 2023E binaries from your new server, install FR28, do the upgrade, then once all done and completed, you can update to 2023E.Regards,Chris
Hi @EdwOli That doesn’t sound right.. you can definitely leverage both agents on the one machine (you’d exclude the SQL Data/Log paths from the file system). The majority of the file system binaries are installed when the SQL agent is installed anyway… What happens if you try to re-install the SQL agent? I’d expect it to fail saying it’s already installed… unless it was uninstalled as part of the file system installation as you’ve stated… at which point if that’s the case, please raise a case for support to investigate and find root cause as that’s not expected behaviour. Regards,Chris
@raj5725 From the media agent (DC > DR), are you able to access that path or does it report an issue?Logs show: ------------------7372 1fcc 11/22 14:50:12 694523 CVImpersonateLoggedOnUser() - Failing user impersonation as the user is not able to write to Galaxy log files7372 1fcc 11/22 14:50:12 694523 CvException::init(): func_name=CImpersonator::CImpersonator, file_name=loggedonuser.cpp, message='Impersonation Error: ImpersonateLoggedOnUser failed', errno= 1327------------------1327 (0x52F)Account restrictions are preventing this user from signing in. For example: blank passwords aren't allowed, sign-in times are limited, or a policy restriction has been enforced.------------------https://learn.microsoft.com/en-us/windows/win32/debug/system-error-codes--1300-1699-?redirectedfrom=MSDNCould you confirm what the UAC level is set to on the DR media agent? We've seen this prevent impersonation before and is a likely factor. If enabled, please trying lowering to 'never notify’ (machi
Hi @Eddiie I believe you are getting this answered via 231113-731? ---------------------You would like to move the search engine index node data to another server, and then again to another server.To do this: 1. Add new index node2. Move index with the workflow ( https://documentation.commvault.com/11.24/expert/13230_change_location_of_search_index.html )3. Remove original index4. Repeat 1-3 with the final servers required.---------------------Please let me know if not / or you need something else clarified here.Regards,Chris
Hi @thomas.S You aren’t affected as per: https://access.redhat.com/security/cve/cve-2023-38545We also don’t use SOCKS5.I hope this helps.Regards,Chris
@thomas.S When you configure the service account in the JAVA console, where exactly are you configuring it?https://documentation.commvault.com/2023e/expert/18204_configuring_user_accounts_for_sql_server_agent.htmlThere are 4 locations: Regards,Chris
@Tobi Are you using Amazon RDS instance or on-prem? Additionally, here are some articles you may not have seen:https://documentation.commvault.com/2023e/expert/21222_troubleshooting_backup_oracle_rac_idataagent.html#rac0001-defining-oracle-rac-client-connectionshttps://documentation.commvault.com/2023e/expert/20938_configuring_oracle_rac_connect_string_with_physical_hostname_and_service_name.htmlThese outline supported connection methods.Regards,Chris
Hi @AndresL,To the best of my knowledge.. The cluster clients (physical nodes) should be visible in the client computer list, you can configure whatever agent you want to use on it to be protected at the client level. For example, configure the file system agent (or whichever agents you are needing) on it to have content to be protected within the subclient, configure a schedule etc then remove the server from the cluster client properties.Refer to: https://documentation.commvault.com/2023e/expert/110049_creating_and_manually_associating_physical_nodes_to_microsoft_cluster_client_group.html step 4 for instructions on location of the cluster client nodes.As long as the cluster client itself isn't deleted, the history etc from the cluster will be preserved.Regards,Chris
@Storage a file deleted Java Console Instructions can be found here: https://documentation.commvault.com/2023e/expert/18554_restoring_data_using_windows_file_system_agent.html If you are using the command center, instructions for that are here: https://documentation.commvault.com/2023e/essential/86723_performing_file_system_restores.html Regards,Chris
@Henke You can modify the page size value in the advanced browse options > https://documentation.commvault.com/2023e/expert/12893_browse_and_restore_data_advanced.html 10,000 is the default, steps are here: Regards,Chris
Hi @Boris Montoya,You would be best served engaging your account manager to confirm what your license covers. If you are not sure who this is, feel free to DM me with your CCID details.As far as i’m aware, these machines would fall under ‘virtual operating instance’ license component, but you’d have to check your license to see how much you have available/how much you’ve consumed.You can run a license report to see this information: https://documentation.commvault.com/2023e/essential/114664_virtual_operating_instances_in_license_summary_report_02.htmlHave a review and let me know if you have any questions.Regards,Chris
Hi @james.lee Checking please that you imported the previously used tape library metadata into the new environment as per https://documentation.commvault.com/11.24/expert/5132_reusing_imported_media_on_destination_commcell.html We need to ensure we selected ‘Allow imported media to be reused on this CommCell check box ‘There is another community post that has more information here: Regards,Chris
@mzatorI’m not aware of us having any hidden schedules, if you can’t see the schedule, it may be permissions?Can you ensure you are viewing the schedules at the ‘Commserve Entity’ level? https://documentation.commvault.com/2023e/expert/6634_viewing_job_schedules.htmlThis should show you the schedule Regards,Chris
Hi @Dave S Just to confirm, there are schedule policies to be disabled?There is a difference between schedules and schedule policy, so I’m just wanting to make sure before we go further.https://documentation.commvault.com/2023e/expert/6764_viewing_schedule_policy.htmlhttps://documentation.commvault.com/2023e/expert/6634_viewing_job_schedules.html Regards,Chris
@smals there are a few logs we’d have to analyse to see why this error is appearing.. I’d suggest raising a support case to investigate and we can then share findings on this thread.Feel free to let me know the ticket # and I’ll look into it.Regards,Chris
Hi @PedroRocha As per this article: https://documentation.commvault.com/2023e/expert/92576_multi_stream_restore_operations.htmlOracle doesn’t support multiple stream restores: Hopefully this helps,Regards,Chris
Does the DDB Verification Job do an equivalent work as The Data Verification Job? Is there any difference between them? I picked a job for Data Verification, but I didn't run Data Verification operation from Storage Policy All Tasks menu and today I realize that the picked job was verified. There are some schedule policies to run a Incremental Verification of existing jobs on disk and deduplication database. And there is menu option to run a Data Verification from Storage Policy. Hi! So in this case, if DDB verification is run, it's not needed to run data verification on a SP copy or job basis? Regards, Pedro @PedroRocha correct, I wouldn’t bother doing it at an individual job level personally if I was frequently doing DDB Verification jobs.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
