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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 5,368 Topics
  • 22,768 Replies
5368 Topics
Henke
Byte
HenkeByte
asked in Self-Hosted Q&A
Index Cache

Index Cache (V2).Yesterday I moved an IndexCache to another drive due to space issues. The index was at the time 293GB in size on a 300GB drive. I moved it with the Workflow “ChangeIndexCacheConfig” to a new destination with 1TB of free space.Today when I check the index today it is 440GB in size, so it growed almost 50% over night.Why would it grow this much? Just normal incremental backups was run over night? No additional clients added or any changes made to clients being backed up by the MA.Index cache settings as displayed below.  BR Henke

40284
Henke
Byte
D
Bit
DardanBit
posted in Self-Hosted Q&A
Exchange Online performance

Hello CV community,I’ve been struggling with throttling issues when archiving EXO and was wondering about your experience in terms of performance.Could you please share your configuration and the stats of archiving jobs, so I have an idea about what to expect?How many access nodes? How many APP ID’s? How many service accounts? What’s the average throughput when performing archiving jobs?I know that performance can affected by several factors but I’m hoping go get some general stats with this.Appreciate your feedback.Cheers,Dardan

9137
D
Bit
karthik S U
Vaulter
karthik S UVaulter
asked in Self-Hosted Q&A
Expansion of one HSX node to existing HSX environment

Hi team, we are in  a process of adding one more node and new node is imaged with 2.2 version where as existing three nodes are in HSX 2.1 version.which option would be perfect,1.do we need to downgrade new node to hsx 2.1 or2. upgrade existing nodes from 2.1 to 2.2.  if yes, is it ok to just hedvig os upgrade to latest version using below cmd or is there any other procedure to follow. a. cvupgradeos.py -upgrade_hedvig_onlyb. cvupgradeos.py

3013
karthik S U
Vaulter
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A
How to configure Commvault Reporting to use HTTPS instead of HTTP ?

Hi Community ,I want to configure my Commserver Reports to be generated over HTTPS instead of using HTTP.In Commserver IIS manager , the default configuration is http.Can any one guide how can we correctly configure reporting over HTTPS using self signed SSL certificate or CA approved SSL certificate ?

22178
S
Vaulter
G
Bit
gmohBit
asked in Self-Hosted Q&A
Restoring Paths only

My Linux Database admin has asked if there is a way to restore directory paths only (no files).  

704
G
Bit
P
Bit
phriBriBit
asked in Self-Hosted Q&A
MFA QR Code for Authenticator App

I have been reading through the documentation and it states that a QR code can be used to setup the authenticator app however upon initial login it sends an email with the secret key instead. We’re currently on 11.24 and I saw another post that mentioned that this is available in 11.25?  Can anyone confirm that they receive a QR code on the first login after MFA is enabled? We use separate admin accounts and want to avoid giving a mailbox to these accounts… would be nice to know if the authenticator app could be configured without having an email associated.

11117
Onno van den Berg
Commvault Certified Expert
Ananth
Vaulter
AnanthVaulter
asked in Self-Hosted Q&A
HSX Node name length

Hello All,I am curious to know that do we have any limitation in the length of the characters for the HSX node names?I mean is there any limit that name should be within 15 or 20 characters? If yes what is the allowed character length for the HSX node names.RegardsAnanth

774
Mike Struening
Vaulter
Robert Horowski
Commvault Certified Expert
Robert HorowskiCommvault Certified Expert
asked in Self-Hosted Q&A
2fa Could not add security key

Hi!In my lab I’m trying to add a Yubikey compatible key as 2FA for a user. For this reason I’ve created a dedicated group, put a user in it and in Manage → Commcell, enabled 2FA for created group. Now I am trying to add a key for a user but this won’t work. I go to a user details, click add security key,answer Yes when prompted and it fails there. This happens even before I’m asked to put anything into my USB port.Is there anything I’m missing here?I’ve tested this on 11.25.14 and 11.26.3 and results are the same.Any suggestions would be appreciated. Regards,Robert 

1839
Mike Struening
Vaulter
N
Bit
NezarBit
asked in Self-Hosted Q&A
ORACLE RAC

Hello all I am asking about oracle rac backup , if we be able to distribute rman channels on the 2 oracle nodes in the same time or not ? as while changing no,of channels to be 4 on the 2 the 2 nodes with data backup thresholds 8 , the backup has been failed so please support. 

18235
L
Vaulter
C
Byte
CEHByte
asked in Self-Hosted Q&A
Storage Pools for Intellisnap Snapshot Copy

We are in the process of retiring our old Media Agents and as part of this process we have created all new storage and global deduplication policies to replace our old ones. During the process we noticed that we now have the ability to configure the snapshot copies to utilize storage pools instead of tying them down to a specific library. Question I have is whether there are any downsides to using using a storage pool verses a library. As we have our media agents configured in pairs of two, it would seem that a storage pool would provide more resiliency in the way that if the primary library is down the secondary library in the group can process the backup. 

1633
C
Byte
I
Byte
Ingo MausByte
asked in Self-Hosted Q&A
how is license formed

Hey everyone.our Commvault FR24 customer has purchased a number of cloud licenses based on the “active users” in their tenant admin. Our understanding is that “active users” is what is counted. Period.However, we see that way more licenses are being consumed (about 30%). Only SPO and O4B are in use and backed up, EO is not used.In the CV web based license report there are licensed users listed for OneDrive, that have a backup size of 0 Bytes. These unique users are not “active” users in M365. They do not consume O4B storage, in fact O4B is disallowed in M365 for these users. When the backup is browsed we see one top folder (My Drive) with no content.There is only M365, no other SaaS like SFDC. My understanding is that a for all M365 workloads one unique user consumes one license.Is there a reliable and understandable way to find out beforehand, how many user based licenses need to be purchesed? That would include a way to show that a user that has been deactivated for > 1 year, whic

975
I
Byte
D
Byte
DannyByte
asked in Self-Hosted Q&A
NTP on Hyperscale

Hi, I have 2 questions related to the same issue.We have an hyperscale with 3 nodes. When we look at the mountpath we have 3 shares of which 2 are online and the 3th offline. If you validate this share it comes with the following message:Failed to check cloud server status, error = [[Cloud] The request time is too skewed. Message: The difference between the request time and the server's time is too large. Resource: /*******?delimiter=%2F&prefix=*******%2F Extra Details: RequestId 1643106149072049 ]When I gave the command timedatectl we found out that the node was a litte bit over15minutes behind and the other 13min behind. I think 15min is reason to take the share offline for that node.My questions are:Can/may I set the time with the command “date --set”<correct time>” Does this come with a risk? Do I need to stop the CV services first for example? Are Hyperscale nodes not default configured with a NTP server, same as Commserve for example? All my Linux knowledge is from Goog

9378
HenkR
Byte
K
Byte
Kamil
asked in Self-Hosted Q&A
Multi Factor Authentication Commvault

Hello Commvault Community! I would like to ask you about the topic of Multi-factor authentication Commvault. First Question: Is it possible in MFA to block the sending of e-mails with one-time codes, apart from sending the first e-mail with the code to the authentication application? I guess the solution to the problem should be to disable MFA for specific users, but then that user won't be protected anymore, right? In the case of MFA, it is not possible to send the authentication code once, and then it would not be needed again to log in correctly, I think right?https://documentation.commvault.com/11.24/expert/7910_disabling_two_factor_authentication_administrator.html Second Question:  The client has two accounts in Active Directory:- One - regular user, with a mailbox (adam_johnson@abc.com.pl) - logging in via MFA works fine- The second - which has administrator permissions (also in Commvault) - this account hasn’t mailbox (however, it has the email address adm.ajohson@abc.com.pl).

237415
Mike Struening
Vaulter
Kamil W
Commvault Certified Expert
Kamil WCommvault Certified Expert
asked in Self-Hosted Q&A
Problem with data pruning after seal DDB

Hello Guys, I need yor help.The Customer has sealed a DDB.However, they ignored the following warning:There was not enough free space on DL.As a result Disk Library is out space of now and the Customer has disabled schedules to not run any backup.As a troubleshooting step we tried to delete some jobs assigned to sealed DDB.AS you can see, there are over 20,000 jobs assigned to this DDB.We deleted over 12,000 jobs.Hovewer, Commvault is still showing the same number of jobs and no data has been pruned from DL.Is any way to force Commvault to free some disk space removing data assigned to sealed DDB?Rgds,Kamil

172213
Mike Struening
Vaulter
R
Vaulter
RupaVaulter
asked in Self-Hosted Q&A
Log4j vulnerability CVE-2022-23302 -Is this affecting commvault ?

Log4j vulnerability CVE-2022-23302 -Is this affecting commvault ?

1871
Aplynx
Vaulter
M
Vaulter
Maoz IzraeliVaulter
asked in Self-Hosted Q&A
BIG FILES TABLE SPACE

Hi All A question arose from my client, who backed Oracle Big tablespace.Is there a need for special adjustments when backing up BIG FILES TABLESPACE compared to regular TABLE SPACES when backing up  directly ( not from local RMAN script) from Commvault By adjustments, I mean a change in the settings at the SUB CLIENT level or the backup command level sent to RMAN by Commvault

1811
L
Vaulter
A
Anton
asked in Self-Hosted Q&A
Jobs skipped due to read errors

I’m running a synthetic full backup and keep on getting the below error.Error Code: [19:1926]Description: Some jobs were skipped due to read errors.

9592
Damian Andre
Vaulter
A
Bit
aynimerBit
asked in Self-Hosted Q&A
Applying Contents to subclient backup for multiple clients in the same policy!!!

Applying Contents to subclient backup for multiple clients in the same policy!!! new to commvault and wanted to find a way to apply contents to subclients for multiple client all at once using the schedule policy. I can see filters but not Contents. anyone know how to, or documentations on how to

922
A
Bit
J
Bit
jrentBit
asked in Self-Hosted Q&A
Commvault Edge Mobile App for Android?

Does anyone know what happened to the Commvault Edge mobile app for Android.https://play.google.com/store/apps/details?id=com.commvault.mobile.edge&hl=en_US&gl=USNo longer available in play store, but it is available for iOS https://apps.apple.com/us/app/commvault-edge/id604246090

2133
Mike Struening
Vaulter
A
Bit
AlphaBit
asked in Self-Hosted Q&A
Transfer backup images between Two or more commcells

Hi,I have question about backup image replication between datacenters.We have two datacenters and each DC has its own Commvault infrastructure. We need to transfer or replicate backup images from first commcell in Primary DC to another commcell in secondary DC.How can I transfer images in such a way? Thank you in advance.Regards

8263
Damian Andre
Vaulter
M
Byte
ManikandnByte
asked in Self-Hosted Q&A
Different between CV FR and LTS

Hi All, Commvaullt release the LTS in every 1 year and Innovation Releases in every three months. I have few question about both FRs.What is fundamental difference between those two FR? What is the use case scenerio to apply LTS and Innovation release? Is there any difference between these two in term of stablity? Thanks in Advance,Mani

2251
S
Vaulter
D
Bit
DianaBit
asked in Self-Hosted Q&A
Requirements for CommServe Livesync

Hello,  I have a question.  I have a CommServe  a physical server and I’ll like deploy live sync to aws. Can I replicate the physical server to cloud ? or the Commserve must to be a virtual machine ? Thank for your help. 

2563
S
Vaulter
Y
Byte
YNAPByte
asked in Self-Hosted Q&A
Remote cache

Hi all,I have a remote cache very far from my Commserve, then when I try to sync the Commserve cache it failed because it goes in time out. If I populate the remote cache in another way, is there then the way to force the sync status in the remote cache status ?Domenico

7644
S
Vaulter
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
Client group definition

Hey all, is there an option / regkey which prevent that an client will added to an group even the group settings would add the client to the group because the filter are matching ?  The backround is we have groups with network settings. The group rules add the client to the group and push the netwoprk settings works as designed. But we need to exclude this particular client because we dont want that the client gets any networc settings pushed.  So do you know if there is any high level setting for the client which prevent from adding to groups ?  or can i remove the settings in the FwConfig + FWConfigLocal locally on the client persistent ?  thanks

671
S
Byte
T
Byte
thomas.SByte
asked in Self-Hosted Q&A
Does the new Patch fix CVE-2021-4104 ?

Hello, I wanted to know if the current patch 11.20.90 (01-Feb-2022) fixes the problem. http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2021-4104Can anyone here already make a statement ? with kind regardsThomas 

3366
T
Byte
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