Self-Hosted Q&A

Actually I have created custom AD package and manually installed on AD server. but i think not work properly. hence i took the backup of AD server, then not reflected restore Ad object or users.Why ? please suggest how to install AD agent or push process ?

Hi, i’m looking to extract file level details on every job. I’ve used the File Level Anaytics reports to generate reports for all File System jobs. These reports doesn’t fetch anything for db/vsa jobs as the app type won’t match. I’ve tried the `getbackuplist` which is similar to FLA reports. We need the extract of `Files` backed up in a job (even if it is .vmdk / .mdf,.ldf, .dbf etc) to parse this information in our own db for quick searchability.Is there any workaround to get that from index, CS db, content index or any alternative to FLA reports for all data types. May be something similar to bpflist (in netbackup) - https://www.veritas.com/support/en_US/doc/15263389-133604923-0/v93410403-133604923Note : index and data resides on tapes, having this info would be helpful to locally (1) search file locally in own db, (2) check job ID & required tapes and (3) then recall/retreive the tape.

I’m setting up workflow authorisations and am able to use email as the notification method, I do have the ability to send notifications to a webhook.I'm looking at using an alert to monitor for the authorisation workflows and send an alert via the webhook but I’m finding that the most obvious alert mechanism doesn’t seem to pickup the workflow jobs.I have an alert set as below:Category: Job Management Type: Workflow Criteria (all options selected) Entities - all authorisation workflows and the get and process workflowWhen I kick off the restore authorisation it does trigger an alert, but a delete jobs doesn't (for example).I can’t see anything logged in the event log or audit trail that I could use to trigger the webhook either.  Has anyone tried anything similar to this before?

Error Code: [68:591]Description: File [E:\Commvault\Data\SW\CVMedia\11.0.0\SP32_5494260_R1191\Windows\version.txt] has different checksum [3142874110] than the expected one [3849617823]. Please contact the support.Source: commserv, Process: DownloadSoftware 

Hello after an upgrade from 11.24 to 11.28 I cannot access to the command center , i tried to open the command center from chrome and edge I tried to restart the server , also restart to the services of commvault any ideas?and this is webserver.log : Thanks!

Hi together,in our Commvault environment we are using old-stype and Storage-Policies and Schedule-Polices.Most of the Schedule-Polices (approx. 1000) are not enabled; they are triggered via an external Jobscheduler that is controlling the business requierements of the entvironment and is starting backups and snapshots alligned to application requirements. During our tests with plans we did not find a way to create a plan with a full and an incr schedule … but the plan stays inactive. Furthermore … how can we start a plan (schedule) via commandline?The question is: How do you connect a “plan-style” configuration to an external job scheduler.Any recommendation is very appreciated.Thanks.Michael

File system backup speed is slow  but in job details load is 100%.

Hello.I get the following error, Error Code: [18:146]Description: SAP HANA Error [Could not find out the HANA Version number.]; We already confirm that the username and password are correct; What other discard can we give so that the backups do not fail again.

Hello team,i am trying to set up auto recovery , the marked point on the below says we can have a copy at the destination site , but while configuring auto replication i dont see any option as such , any one has idea https://documentation.commvault.com/2023e/essential/replication_of_sql_databases_01.html 

Hello Commvault Community,I have a maybe performance issue. We have an archive solution for Exchange, we also enable quick-look for already cleaned up emails, but when we want to access the quick-look and redirect it to Webconsole page, it takes more than 30s even a minute to open.After that, the next successive accesses will work fine without any issues.Is this expected behavior? Do we have any workaround or configurations in tomcat such that this delay can be mitigated? Please suggest.

We are currently using 3-way NDMP backup for Isilon NAS. However, the first full backup takes forever to complete and the NAS data is like hundreds of TB. Dell then suggest us to use 2-way NDMP backup solution with B100 backup accelerator and a new dedicated tape library added to improve the backup performance. Since the new dedicated tape library will be directly attached to B100 (no need to connect to a physical Media Agent server any more), we are now thinking to use a VM as the dedicated Media Agent.We don’t have any experience on how to configure 2-way NDMP backups with a Media Agent virtual server on Commvault, and how to configure the control path and data path. It will be really appreciated if anyone can provide any details on configuration steps. Thanks in advance. Will  

Good day Vaulters This question is around hardware and Commvault level encryption. If I have encryption enabled on the Maglib (VAST storage with it’s encryption enable), what happens if encryption is enabled on Commvault? Does it try to encrypt the data on the Maglib that has the Hardware vendors encryption already in place? What is the effect on backup AND recovery performance in doing this?Would it be best to leave Encryption on Commvault off in this case? We do need to also have Encryption enabled ‘in transit’. I know that’s done with Network routes. Would there be a performance impact on operations in using this option too? What will both layer of Encryption do to DDB sizing? I’d imagine it could cause bloat? Thanks,Mauro

Hello All,I am using restore validate workflow for restore tests. It worsk fine on windows clients. one Validate Restore job working then Restore validate job showing as restoring data. But When I triy it on Linux/aix cl,ients , It does not show validate restore job as like restoring.Only validate restore job working but It does not show the client as restoring. does not it support for aix/linux? I have addes screnshots 

Hey Guys, As an MSP we like to use Resource Pool for M365. But I get slighly confused by the option to add a Azure account for Sharepoint:Under Additional settings in https://documentation.commvault.com/2023e/essential/adding_resource_pool.html For the Office 365 and Sharepoint Online solution type, in the Azure storage account, enter the name of the Azure storage account that you want to use for restores. For the Office 365 and Sharepoint Online solution type, in the Azure storage account key, enter the account key. What is “the Azure storage account” for a MSP with multiple customers in their own tenants?What limitation if not used? RegardsDaniel

Hi Community,I am testing One touch Windows BMR recovery. My physical sever has 8 NICs and link to commserve is connected on the 3rd NIC card.When i boot 1-touch WinPE ISO, it shows only 2 first NICs. I tried also adding network drivers on ISO using this method but still same issue.https://documentation.commvault.com/2022e/expert/adding_windows_drivers_for_nic_and_mass_storage_devices.htmlCan the 1-touch WinPE show all the NICs or only 2 NICs?Or i am not correctly adding drivers to the ISO?Can anyone help me on this please.Thank you.Best Regards 

Hello,I created a selective copy that shoud copy yearly Fulls to tape. it is scheduled to be executed on January 2025 to copy the last fulls of December 2024 But something is not clear for me. Based on the configuration and what I understand,all the last full backups that will be performed on December 2024 should be copied to tape at launch via the schedule policy. (expected on January 2025) Here is the detailed configuration Storage Policy Copies : Storage Policy Copy Properties [General]  Storage Policy Copy Properties of [Selective Copy] Schedule policy   Why on this copy, I see that is on the Media Not CopiedWhen I click on Media Not copied, I see that some media needs to be copied from the Primary even if we are not at the end of the year 2024 and the schedule doesn’t happen yet (schedule is planned for January 2025 to copy last full of December 2024) Media Not copied list Detail of V_30450 Detail of V_30450I see that some jobs are waiting for copy but that jobs have been run on 2

Hello,Is it possible to set the admin user Email as the ‘master’ group instaed of a single email ID ?So that admin user alerts will be sent to all master group members instaed of just to one person ?  Thanks

Hello, We ar we are planning to upgrade our Vcenter to 8.0.2 but commvaul support only 8.0.1. Anyone know when Vcenter 8.0.2 wil be supported?  Our Commserver running on SP 11.32.28. 

Hello, just wondering in order to “increase” security to SQL DB of CommServe, following CIS Level 1 hardening, is it a good idea to remove sysadmin permissions from local / windows user from SSMS?After this action, is there any way to connect to COMMVAULT SQL instance?Where we can find the credentials for these sql local users?Please for your feedback!

Hey,quick question:I am currently unable to delete a media location.My question, is it possible to delete the tape locations via a Qscript?

[Catalyst\53X0E7_10.20.2021_13.11\CV_MAGNETIC\V_298] [-1910 OSCLT_ERR_OBJECT_KEY_NOT_FOUND] getting following error. 

Hello,Our customer is currently backing up a large CIFS share using another backup solution once a month. The solution has been configured to do the incremental forever with 7 years retention. The backup lands on diskpool and migrate to tape as last resting location. After the backup completion tapes send to vault. How can we mimic same method with Commvault with a tape library.  There is no disk to tape migration neither incremental forever without doing any synthetics full with Commvault.I thought best approach might be listed what do you think?Define a NAS client  with CIFS credentialsRun a manual full backup to Tape library using maximum amount of drives with multiple streaming.Define a monthly schedule as to directly tape library as target Set basic retention 2555 days 1 cycle.Maybe once a year run a synthetic full just for precaution (!)This still lack of disk to tape migration but at least similar to current solution.

Hello, I am trying to NAS backup with NDMP agent but when i am running incr backup its taking to long or de backup faile. The volume have more then 14M small files.  What is best practice to backup it? Intellisnap maybe? 

Hello all!We are in the middle of Proof of concept Postgre backup implementation process.No one of our backup team does have any experience regarding this backup type. So far we do have implemented backup that I am able to see those two Backups sets:I am trying to understand the difference between those two subclients. They were configured automatically. I have found this in documentation:So in case that we would like to do Full Backup of All DBs i should use Dump Based Backup?But when creating backup for this subclient (Dump Based Backup)backup size is about 250mb… DB team checked server configuration and it said that DB is more then 3GB: Why there is such a difference in sizes? It was very first backup so i can not blame deduplication or so…  While trying to use other sublient FSBasedBackupSet I am having a error with log directory.This DB is not set to use any archive mode, so its in some kind of “simple recovery mode” and its not generating logs file.  So my questions are: Why ther

 Source DR DUMP : Clustered Commserve Destination Commserve : Single server DR restore status : Completed successfully. Issue : SSO is not working  Hi Team - We have done the DR restore from Windows cluster to standalone server, After DR all clients are communicating to the new commserver and we can able to run the backups and restores, But SSO is not working, which is configured on Old Cluster setup. Could you please help on this please.