Self-Hosted Q&A

What is the difference between protected and unprotected in kubernetes backup. When we start  kubernetes backup, some namespace is protected state and some namespace is not protected state, is it possible to restore unprotected namespace? 

Hi all. When looking in the Command Center under the Health Report, there is a section called “Scale Statistics” which displays me this: “Commserv database size is 64.25 GBThe CommServe database tables are too large.RemarksThe CommServe may be running beyond allowed scale limits. Needs immediate attention” I regularly as recommended by Commvault run the DBmaintenance, but this does not change anything. The setup have been running fine, but I’m just wondering if I should react on this. Regards-Anders

Hi Team, Could anyone help me understand why i could be seeing this errors on an oracle restore job. Considering the backup i am restoring from is from 1st which is recent, and the data verification for the job in the storage policy shows successful. The mediaagent is ready and the storage mountpaths associated to the job are also ready...other files are getting restored on the same job which tells me its not a communication issue but these ones it seems are not found? so i’m not sure if the job will complete successfully. I’m looking for any ideas on what i can check on?29410 72e2 10/06 11:29:26 474484 OraBackupRestoreBase::NewArchive() - Getting new CvDeMuxArchive for archFileName=[]...29410 72e2 10/06 11:29:26 474484 CVArchive::Construct() - Constructing CVArchive Object. This=0x1247836029410 72e2 10/06 11:29:26 474484 CVArchive::Construct() - Enable CVArchive Big Buffer [true] [perf-update interval 600 seconds]29410 72e2 10/06 11:29:26 474484 JM Client  CVJobClient::initialize(): G

​Hi guys!I’m newbie here and trying to write a sql statement on commserv database returning all clients where operating system is MS Windows. It’s not a big deal - i’ve got something like belowSELECT id, componentNameId,attrName,attrVal  FROM [CommServ].[dbo].[APP_ClientProp]  where attrName='Operating System Name' and  attrVal like 'Windows%';Now i would like to join table or view where information about installed agent/components are kept. I mean when you click on a commcell brower and expand client computes you can see  Any idea where, in what table/view installed software on a particular clients can be found?I’m expecting results like: Or maybe i should use reports- if so what kind?Regards,Michal​ 

hi all,when i run the next script from commvault site i got next errorRestore-CVVirtualMachine : A parameter cannot be found that matches parameter name 'Requestbody'.At line:1 char:61+ ... irtualMachine -Name va-dummyVM2_DND2 -outofPlace -Requestbody $reques ...+                                                      ~~~~~~~~~~~~    + CategoryInfo          : InvalidArgument: (:) [Restore-CVVirtualMachine], ParameterBindingException    + FullyQualifiedErrorId : NamedParameterNotFound,Restore-CVVirtualMachine script is here:https://documentation.commvault.com/v11/essential/101870_restore_cvvirtualmachine.html

Hello,I need to change the IP addresses for MGMT, Data Protection and Storage pool for my HyperScaleX because my network team decided to change the VLAN.I don’t where and how should I start it first. Do you guys have to do something like this before? I really need some helps on this.Thank you.

I have created Backup policy every 15 of month it will take synthetic full backup reset incremental. And retention & data ageing for 90 days.Can I configure keep only one synthetic full backup. Pervious synthetic should get deleted

When doing intellisnap for a windows file system agent, how to i change the directory D:\Program Files\Commvault\ContentStore\ProductionData\SnapVolumeMounts To a different directory 

Hello,In the Advanced Options of a backup job there is a posability to change the retention for the specidic job at launch in various copies.As per documentation the job will be pruned according to the specified retention time. Does that also hold true if I would specify a retention less then the storage policy copy properties?If I have a stg policy copy with 365 days and 1 cycle. If I specify 180 days for the job, will it be pruned after 180days and not 365 days?//Henke   

Hello, Could you tell me which parameters to set for a RHEL 7.9 Linux media-agent, particularly for memory ?Is there anything to set with swap ? Regards,Fabrice

I am a huge fan of Activate. Many of nights were spent downing coffee whilst traveling down the massive rabbit-hole that is Activate. It does a few things very well. It does simple jobs horribly. So, who uses it? I do. In addition, I would love to hear about it if you used it as well. Most of the time that I get to one on one with other vaulters it is a topic quickly ignored. I even had one person say “What’s that?” yea- it is that product that no one really knows what to do with it. Kind of like Threatwise… What happened to that by the way?But .. you need it? Yep. I mean there are items such as Stealthbits or Varonis that do it , kind of. So why not keep one pane of glass and just use activate? Well… it’s kind of not easy . Or intuitive. In addition, no one can help you. “Well, just use the Documentation” -- You use it. It is never what is needed. Typically the steps before or after what you need are there. Never the actual steps. So I have built some seriously amazing reports within

Hellofor Method 2 : What is the scope of scanning for activities and files?Is there any impact on system performance when scanning these files or activities?Considering that they are scanned on the client machine frequently, why doesn't it result in a significant system load? thanks

Good morning,We have 3 subclients clients; VM, Filesystem, and MS SQL on a VM hosted on Hyper-V.  I’m looking at the backup history in the msdb database, and my MS SQL backups kicked off from Commvault are working as intended, and I see “CommVault Galaxy Backup” as the backup set name.However… the VM incremental backup kicks off at 10pm, and I see message like this in the SQL alert log:  I/O is frozen on database MyDatabase. No user action is required. However, if I/O is not resumed promptly, you could cancel the backup. Then a few seconds later: I/O was resumed on database MyDatabase. No user action is required.  The backup at 9:25 was the incremental backup, while the 9:02 AM backup was me calling a full backup from the console.This might be a better example, this shows the 10pm incremental and a database backup: Can someone help me understand this?  The MS SQL datafiles are supposed to be excluded from the VM backups, so why is the differential VM backup freezing IO on my datafiles?

Can anyone explain  to me what is the difference between “Duplicate” and “Restore out of place” for oracle databases? Isn’t it the same thing? It does restore data from a specific backup to a specific server/oracle instance. I still can’t undestand when to use one option over the other. Thanks to anyone that can explain. 

Hi Team,In our environment we have multipal DC’s and we are using Commvault idata agent to back them up.I need to understand the correct approach for restoring a DC with AD using our currnt backup methods in the event of AD being unavailable.Do i need to introduce any new method to backup and restore DC with AD. Regards,Rahul Raina

Recently have come across a case where backup needs to be taken of a linux server hosting erp db on it with OS as Cent OS 6.9.As a compliance, it needs to be kept for next 3 years.I am not able to find documentation where Cent OS 6.9 is compatible and we can take backup of it. have already checked below link but need more clarity.https://documentation.commvault.com/v11/essential/3602_installing_clients_with_deprecated_operating_systems_or_applications.htmlInstalling Clients with Deprecated Operating Systems or Applications

Hi Everyone, Needs steps to configure Storage Accelerator for Client in different AWS account/region and the S3 Bucket and Media Agent in other account/region.Client - Account 2S3 Bucket Account 1Media Agent (DDB) - Account 1 Regards,Rahul Raina

 Is there any additional setting to avoid the archive log backups when a Database backup is activeIf a Database backup and an hourly archive log backup runs at the same time,  it throws an Oracle errorORA-00230: operation disallowed: snapshot control file enqueue unavailable To avoid this situation is there any additional setting to skip/queue the archive log backup when a DB backup is active. 

I’ve read up a bit and I’m not quite understanding why I’m seeing this error sometimes…Basically, we have the copies and retention for this policy set up like this:primary copy → secondary → to-tapecopy: Retention Days,Full Cycles,Archiver Retention Days,Extended Retention (Rule,days,grace days) ,Data Agingprimary:14,1,infinite, n/a, n/a, Enabledsecondary:7,1, infinite, (Monthly Full/60/0), Enabledto-tape: infinite, infinite, infinite, n/a, EnabledNote: “to-tape” is a selective copy, “Monthly Fulls” → last full Note: We do have this setting set to 1: Media management → Data Ageing → “Disable jobs for Auxillary Copy that have met its retention” Questions:We are seeing the [13:187] error occur when running “to-tape”. How can it be “skipped because they are aged on destination copy” if the destination copy (tapes) retention is “infinite”? Additionally, we do not generally manually mark jobs as “do not copy”.  I can sort of see “aged on the source copy” if we were way behind in running “to

Hello, I have a small understanding question about a SQL DB restore out of place. If the target database already has instances running with different names and I do a restore of another database, will the data or the instance on the target system be deleted or overwritten or will it only add the new instances on the target system ?

Team,  How to get the list of VM’s(same VM) that are configured in multiple Subclient? I used to have the query in my vault, unfortunately lost completely.  Appreciated your help. 

Hello I’m working on an application to capture all clients in an environment and assess their backup status. So far I’m getting stuck on capturing all the clients in the environment. I see there are multiple endpoints that I have to hit to capture all the items and I’m wondering if there is a catchall endpoint for this OR if there’s not, what could be the best way to go about this process?Endpoints I’ve touched so far:/Clients/Clients/VSAclientlist/Clients/VMPseudoClient Any assistance would be appreciated

My customer has a 5 year old Hyperscale appliance,It is end of support in October 2023.  We are being told that at end of support, the software will cease to function, either for backup or restore.  Is this correct? 

failed to backup the SQL database files during vss backup .one of the database on the client is failed in the backup.thank you  

Hello everyone,I need help with the following error.When I tried to run my Aux Copy it failed with error [13:138] then I added some additional settings in the MediaAgent so the error disappeared and when the job started again I got another error [62:1243]. below the two errors .Error Code: [13:138] Description: Error occurred while processing chunk [3884774] in media [V_1028949], at the time of error in library [SP_B7_EndPoint_01] and mount path [[MediaAG7] /data], for storage policy [EndPoint] copy [synchronous copy] MediaAgent [madr03]: Backup Job [296892]. Unable to setup the copy pipeline. Please check connectivity between Source MA [MediaAG7] and Destination MA [madr03]. Source: MediaAG7, Process: CVJobReplicatorODS  Error occurred while processing chunk [3884772] in media [V_1036778], at the time of error in library [SP_B7_EndPoint_01] and mount path [[MediaAG7] /data], for storage policy [EndPoint] copy [synchronous copy] MediaAgent [madr05]: Backup Job [296892]. Unable to setup