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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 5,364 Topics
  • 22,754 Replies
5364 Topics
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Carl Brault
asked in Self-Hosted Q&A
File Archiving Massive Recall Space Requirement

Good day everyone, I have a customer that has been doing file arching for few years now. But now they need to massively recall everything that has been archived, but for that they need to provision the space required for the recall. As mentioned on the following thread, I can see the Archive / Compliance Job summary report: And it shows what was archived using traditional Archiving. But, the problem is that the customer switched to OnePass at some point. And based on the customer’s estimation, the OnePass archived data does not show in the report. Is there a way to see how much data has been archived with OnePass? Many thanks in advance.

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elizabetaByte
asked in Self-Hosted Q&A
Backup of virtual machines separated into Data and Index on two different tapes in the Tape library

Hello, I have Commserve backup server simpana version 11.20.85, I have configured setup for backup four virtual machine (VMware virtualization) I noticed that the Data and Index backup of four virtual machine is placed on two separate tapes on the Tape library. This is a limitation because I have two drives on the Tape library. If I have a backup that is performed on another drive, the backup of these four virtual machines cannot be performed simultaneously. Where is it configured, perhaps in the Storage policy or Schedule policy, that the Data and Index backups are placed on two separate tapes? Best regards,Elizabeta

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Gergely (Sydney)
Vaulter
Gergely (Sydney)Vaulter
asked in Self-Hosted Q&A
AWS RDS Postgres backup is using temp file on access node

Sorry, wrong category, can’t delete...

1643
Meera
Vaulter
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Byte
VjduurenByte
asked in Self-Hosted Q&A
AirGap in another Azure Tenant

Hi all,We are creating an AirGap Solution towards another Azure tenant.The AirGap solution contains multiple Network Gateways and MediaAgents with Storage Accounts attached. Question: 1. Does anyone have experience using a Azure Private Link Service to sent AirGap Copies using the Azure Backbone Network?2. If yes, how did you configure the Azure Load Balancing? How I think it’s working:

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Vaulter
Gaetano
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GaetanoByte
asked in Self-Hosted Q&A
How to check Metallic Cloud Storage license expiration

Hello everybody, I have just received in my mailbox the warning for Metallic Cloud Storage Service license expiration. Where can I check the exact date of expiration? I tried the License Summary Report but it shows License expiration: N/A in the Metallic paragraph. Thank you Gaetano

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Vaulter
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Raj BalarajByte
asked in Self-Hosted Q&A
Physical Tape Library Connect ESXi Host (UCS FI)

Hi Team, Is there any way to connect the Physical Tape Device into Virtual Machine under vmware Esxi Host? The VM will install with Window OS. Is there any possible to do so without physical Media Agent? Please advise or share any related document. Appreciate the help to guide, if we can use FC/ SCSI connection to connect both VM & Tape Library.

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Vaulter
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Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A
Antivirus Software on FREL

Hi All, our security team ask me if its possible to install the trend micro av software on the frel. We used the ova template from comvmault. If its okay to install the av agent are the normal excludes for an mediaagent under linux enough or did we need more excludes ?

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S
Vaulter
Juergen
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JuergenByte
asked in Self-Hosted Q&A
1-touch recovery for latest UX and Windows versions

Hello, is there a road map for 1-touch recovery for new Linux and Windows versions? I am missing windows 2022 and Linux RedHat 8.6, do we know when it will supported? I am running currently Commvault 11.24.53 regards Jürgen

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Juergen
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A
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Ayman_SeyamByte
asked in Self-Hosted Q&A
directory in Linux not backed up

Hello all i have a file system agent on a Linux server and I can browse the file system but not completely backup directories. the directories with highlighted green, not backup as in the following screen directories not backup highlighted green /usr/sap/trans Note : I can browse the directory with no issue

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SparshGupta
Vaulter
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Vaulter
Abdellatif AITELBACHAVaulter
asked in Self-Hosted Q&A
ElasticSearch backup

Hi There ! Does anyone know how we can protect ElasticSearch Data without using the Hybrid File Store and the Workflow ? Documentation does not mention any other way than the HFS. Thanks Abdel

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A
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Ayman_SeyamByte
asked in Self-Hosted Q&A
Sap Backup Failed

Hello all I have upgraded from 11.28.36 to 11.30.40 and after the upgrade, I notice sap backups failed due to the following screenshot when I browse ClHanaAgent log on the server I got the following

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A
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A
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AjalByte
asked in Self-Hosted Q&A
Blackout window vs enable total running time

Appreciate if someone can clarify below question, we have critical system backup run mid night and if incase the backup job doesn't complete before working hours we need the jobs to be queued or killed , which one to use , i can below option for schedule which i can apply for individual task under a schedule , what if I enable total running time but didnot selected kill running job when total running time expires ? and if i set blackout window for client or server groups how it will affect, suppose my job starts at 12 am midnight and i set blackout window from 8 am to 6 pm what happends to a job which started midnight and could not complete before 8 , will it get killed or suspended or queued ,? i can set blackout window for individual client from java console can i do the same with comcell console without creating the server group

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Chris NewmanByte
asked in Self-Hosted Q&A
Command Center - Database Tab - Filter question

Good morning, When browsing databases, protect->databases->Databases tab up top. I’m filtering for Type= SQL server. It’s displaying SQL server, Postgres, and MariaDB as well. Has anyone seen this behavior? Seems like a bug. We are on 11.30.36. Thank you

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Sunil
Vaulter
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Allan0105Byte
asked in Self-Hosted Q&A
browsing guest files for a linux file restore giving error

Hi Team, Greetings! while trying to browse the files / folders for the VM, we are getting below error. cvfbr_validation looks good and validation fine. connectivity to MA / cs via 8400-8403 is good as well. still not sure why getting this error. any help will be appreciated. Browse failed due to error while mounting virtual machine: Client mediaagent1 can not attach service in cvfrelp1*cvfrelp1*8400*8402. Please address communication issue between this two clients..]: [2] Args Pushed, [1] Args expected

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Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A
Tweak FS performance of File server via Command Center

We're running FR30.43 and a customer asked us if there are ways to improve backup/recovery performance of a Windows File Server cluster based on Windows Storage Spaces Direct. Our customers manage everything via Command Center and have to access to the CommCell console. From the CommCell console there are/were several ways that allowed you to improve backup/restore performance: Enable the option "Allow multiple data readers within a drive or mount point" Increase data readers Spread contents over multiple subclients Besides the last one mentioned the other two mentioned cannot be set/tweaked when you use protection plans. So, my questions is what is the default behaviour when using plans and what options can you implement that improve backup/recovery performance for large file servers.

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SparshGupta
Vaulter
A
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AjalByte
asked in Self-Hosted Q&A
Scheduling a live mount restore and getting a report of it

one of our client need test the one of the backup in every month to make sure that they have a working backup copy , is there anyway we can automate this process where each month end, it trigger a restore operation to using live mount and does the testing and delete it ,and send a report to team, is it achievable using workflow , can anyone help how can i build

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SparshGupta
Vaulter
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Byte
Robert.RByte
asked in Self-Hosted Q&A
Push Install Linux Agent failed

Push installation is failed on Linux Agent. Error Code: [68:176] Description: Client might not have connectivity from CommServer/Remote Cache or user credentials provided are incorrect. Ping is working Telnet is working from client to commcell Remote cache is update to date 11.63 verssion Verified user name and password Regards Robert

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AjalByte
asked in Self-Hosted Q&A
Data Pump Export utility (expdp) to export the data from the Oracle database

is it included in the commvault oracle backup phase , or if a customer want to export and backup this is there anyway to be done it with commvault , instead of backing up the dumb saved location

5271
Damian Andre
Vaulter
Marco Lachance
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Marco LachanceByte
asked in Self-Hosted Q&A
MS SQL restore options

Hi, in the advanced restore options in BOL. https://documentation.commvault.com/11.24/expert/34600_restoring_sql_server_data_with_exclusive_database_access_option.html It says : Restore of database fails if exclusive access to database cannot be obtained. In such scenarios use the Drop Connections to Database option to drop all existing connections to the database. By default this option is set to false. But at my customer this option is enabled by default ! Where can you change this to OFF by default ? Thank you,

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Bit
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Bit
Commvault UserBit
asked in Self-Hosted Q&A
1 Touch system state backup failed

I have an Oracle Linux 7.9 system that was configured with 1 touch and ive done a BMR on different hardware (same configuration) with a new IP and hostname and also selected the option to clone. The one touch restore/clone went well on the other server however, a full 1 touch back up on the original is now throwing an error and Im unsure what I can do the rectify the issue.The specific message I receive is: Error Code: [6:966] Description: System state backup failed : [Failed to create a tar archive containing /tmp/initrd.img /boot/vmlinuz-5.4.17-2102.201.3.el7uek.x86_64 /tmp/ARCH /tmp/binfmt /tmp/ver ]Source: Hostname, Process: sr when i look at the server, initrd.img doesnt exist in /tmp. Neither do the subfolders /ver or ARCHIve tried to reinstall/repair the client on the original machine, but it has not helped. Any ideas what i can do to get a full backup of the original machine as its still in production and has had some chanages that need to be backed up. TIA for any help!

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Bit
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IlitiaByte
asked in Self-Hosted Q&A
Oracle Automatic Schedule on FRA Percetage

Hi, I’m trying to configure an automatic schedule for archive logs, We’ve configured the automatic schedule as the following screenshot: We would like to know if that percetage is associated with the disk utilization and if its possible to configure with the FRA utilization, for example, when the FRA is 70% Full run an archive logs full backup. We’ve testes and doesn’t seems to run the backup but a second opinion would be great. Best regards and thanks in advanced.

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A
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AjuByte
asked in Self-Hosted Q&A
Hyperscale 1.5 OS upgrade

Hi We want to upgarde Hyperscale 1.5 OS current 7.7 to latest 7.9 and we have follow following URL Installing Operating System Updates on Existing Nodes (commvault.com) Initially it failed due to to able to download OS upgrade from Commvault site during creation of remote cache, then we have fixed download and downloaded. Now we running script “./cvupgradeos.py” and getting following error, how we can make RPM query complete “Previous software download and rpm query job was not successful. Please ensure that RPM query completes successfully before running OS upgrade” Thanks

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Emils
Vaulter
K
Bit
KeloneBit
asked in Self-Hosted Q&A
Change mount path after mirroring backup data using NetApp

We have multiple backup data libraries (50TB+ each), we have mirrored one using storage mirroring techniques (NetApp). We’re planning on going into maintenance mode and changing the library mount path to new location after syncing and breaking mirror relationship. Is there anything we’re missing or need to be aware of when modifying library backup data paths?

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Emils
Vaulter
T
Byte
tigger2Byte
asked in Self-Hosted Q&A
Easy way for users to upgrade their standalone Java consoles?

In the past I believe (after upgrading the commvault environment, commserve/media agents, etc) a standalone java console would prompt “download and install updates?” and then the user would click “yes” and it would upgrade itself. I’m on 11.24 and my standalone consoles are just throwing up a pop up saying basically ‘the console is behind. upgrade your console’. The console still runs after hitting “ok”, but its rather annoying. In the past (if a console would not auto update when launched) I would have to manually build a package with an installer tool, copy it to the client machine, and then run the upgrade. Is there a way for users to “upgrade the console themselves” through the Java UI ( or a setting that will cause the console to auto upgrade if needed?) without having to build an installer/upgrade package and send it to them?

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Byte
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Byte
EnzouByte
asked in Self-Hosted Q&A
no deduplication DDB Storage Policy

Does placing the system-created ddb backup within a deduplication storage policy have any effect? Or is it preferable to set the storage policy of a system-generated ddb backup to no deduplication policy?

701
Scott Moseman
Vaulter
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