Events
Platform Updates
How-To Videos
Support
Vault Club

Community
Commvault Cloud Topics

Commvault Cloud Topics

Q&A. Technical expertise. Configuration tips. And more!

8071 Topics

Recently active

Most replies Most views Newest first

PedroRochaByte

asked in Self-Hosted Q&A

Stuck Failed Job in Job Controller

Hi!Any clue on how to remove that failed job from job controller (it's stuck in there)?

1 year ago

David GoodBit

asked in Self-Hosted Q&A

Commvault/Chef/Test Kitchen

Hey everyone,I have a question to the community regarding some automation for commvault client.We have a process that builds a cloudformation stack, then we used Chef to deploy pertinent applications ( like the commvault client). Before the stack can be deployed, it runs through a mock build using kitchen-test. This works great with one exception. It creates a client in the CommCell from the kitchen-test. Does any know of a command or script I can run against the CommCell that will remove the client that was created during the kitchen-test? Preferably in the chef recipe vs having to run it on the server.

1 year ago

EricFVaulter

asked in Self-Hosted Q&A

Online Crawl Job failing

I am on a project at a customer site and noticed a bunch of failed online crawl adminError Code: [72:106]I am not sure what this is related to, data analytics? Before I open a case I just want to understand the function of this type of job as I have not ran into this before. File : JobManager.log@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ 9924 713c 06/27 00:00:11 351063 JobSvr Obj Data analytics job data source id [15] is set at the job level.9924 713c 06/27 00:00:11 351063 Servant [---- SCHEDULED ONLINE CRAWL REQUEST ----]. Task id [4887] SubClientID [0]9924 628c 06/27 00:00:11 351063 Scheduler handleAttemptStartAsync WARNING: HostClient ID is missing when attempting to start the job. startFrom [2], apptype[1000], optype [53], phase [1].9924 628c 06/27 00:00:13 351063 Scheduler Phase [1-Import] (0,0) started on [] in [1687813214] second(s) - AnalyticsMgrService.exe -j 351063 -t 4887 -a 0 -jt 351063:1:1:0:0:184939924 4110 06/27 00:00:13 351063 S

1 year ago

EBL AdminByte

asked in SaaS (Metallic) Q&A

Is it possible to give restore permissions to a different group of users?

Trying to allow granular access per content that would help users manage restore capabilities.How can I do this?

1 year ago

AlexAsks

asked in SaaS (Metallic) Q&A

Attempting do to a SharePoint Online restore but not files are restored

I ran a SharePoint restore to restore some documents from deleted items but none of the files restored.

1 year ago

EBL AdminByte

asked in SaaS (Metallic) Q&A

Can I use Team Display name or SMTP address as backup conditions in "Custom Category"?

①What does Metallic refer to for "Team Display Name"?②What does Metallic refer to for "Team SMTP Address"? Is it referring to the email address of the M365 group that is automatically created when a team is created?

1 year ago

EBL AdminByte

asked in SaaS (Metallic) Q&A

Seeing Metallic accounts in Azure active directory

Sorry for all the questions!I’m seeing Metallic Accounts in Azure Active Directory - Just wanted to know what these accounts are used for and can they be deleted without affecting anything.They start with CVEXBackupAccount then some numbers but are my organizations email address?

1 year ago

AlexAsks

asked in SaaS (Metallic) Q&A

Migrate the data from MRR on-prem subscription to Metallic MRR subscription

I have data on MRR which is currently connected to a on-prem Commcell, unfortunately my capacity is full.Can I migrate this data to another MRR subscription that’s linked to my Metallic subscriptions?

1 year ago

LahariByte

asked in Self-Hosted Q&A

Data restore in Commvault

Hi Team, Could you please help us with below queries on Data Restore/Recall: Starting with what the customer/client does to initiate data READs What is the workflow? (E.g: whether it will first view the custom metadata, then initiate reads of the whole objects) How is data read back? whole object reads, range reads, select query, etc. How to Capture throughput stats Throughput, IOPs, latency

1 year ago

ElmerTByte

asked in Self-Hosted Q&A

Commvault PSeudo Client unable to connect to database

Our SAP HANA server was migrated to a new hardware . The new server has the same hostname as the old server but with new IP address. the Commvault client was installed on the new server and connectivity between Commcell and new server is working fine. Check Readiness on the the existing pseudo client is ok. However when connecting to the instance it is showing “unable to establish connectivity with these instance properties. instance properties validation failed. Please check DB credentials”. I’m using the SYSTEM DB username and password was verified by the SAP team.The ClHanaAgent.log shows these errors:ClHanaAgent::ExecuteBrowseDiscoverdatabases() - HDBSql command Failed. Please check the connection password/ Bring the database online..Please advise on how to resolve this.Thank you.

1 year ago

Viggo

asked in Self-Hosted Q&A

Does Commvault support Azure Database for MySQL flexible server?

When I try to backup Azure Database for MySQL flexible server, I select add cloud DB instance, it have not show the db to let me select…anything I’m still missing in configuration? or flexible server is not supported? more info:tried standalone azure db for mysql and backup is success. backup server deployed on Azure, in same subscription. version: 11.28 using app id, grant right on subscription level with contributor tried grant right on resourcegroup level also also tried VM managed identity with mentioned right

1 year ago

DBAByte

asked in Self-Hosted Q&A

I have been searching on Commvault Docs about the One touch restore, I don't see where it says to use the Similar Disk or Dissimilar Disk option. I was informed if the new server being restored to is the same size or larger you can use Similar Disk option. Does anybody know or have a doc on that question. Thank you

1 year ago

mirzaBit

asked in Self-Hosted Q&A

mysql instance not visible in vm backup

Hello everyone,I have both physical and virtual servers in my environment, vms are hosted on esxi.Recently I installed wamp server on one windows vm and configured the backup for complete windows server via commcell and it’s running fine but I could only see file level backup while I also need for mysql database which is a part of wamp server so that i could recover any accidentally deleted database in bad case.NOTE: unlike other physical windows servers where I installed commvault agent in windows server and configured file system backup and mysql backup instances seperately, everything works fine. While in the case of windows vm, I cannot see mysql instance after expanding the vm name in commcell console client computers. do i need to configure mysql backup instance seperately like what i did for physical server? what exactly am i missing?Any help will be appreciated.Attached the screenshots for more clarity

1 year ago

elizabetaByte

asked in Self-Hosted Q&A

How to properly shutdown backup server?

Hello,I have a question, how to properly shutdown backup server?I have a plan to shutdown backup server because upgrade of simpana on other hardware (using the same IP).Is there any procedure for this or just shutdown server?BR,Elizabeta

1 year ago

Anandha K

asked in Self-Hosted Q&A

Commserve failover- Production Maintenance Failover/Failback issue

Hello Team,We are testing Commserve failover test using production maintenance, while performing the activity it’s getting an error. Comparing the database and binaries version... Failed LiveSync and replication jobs are running properly as per schedule but every time failing in that step during failover. Please advise.

1 year ago

PicasoBit

asked in Self-Hosted Q&A

Black pearl low packets in issue

hey I have a spectra logic black pearl I’m trying to write backups to. The issue is i can record a data out from my commvault server of 130 Gig/s but I am seeing less then 10Meg/sec into the black pearl w/ 10 gig fiber line. It has two hops from commvault to a switch and then to the black pearl I’ve been trying to fix this for a few days now. I’ve fixed Dns Entries to they have reverse lookup and aliases. The two devices share the same Vlan. I’m not really sure what is left to try. Any thoughts or a place to start would be helpful Thanks

1 year ago

HOFHBit

asked in Getting Started

Getting Error decrypting password when restoring a SharePoint online backup

Hi, We are trying to restore a backup job from SharePoint Online, and we have successfully managed to run the backup job. However, we encounter the following error when attempting to restore. [Error decrypting password] We have tried restoring back to SharePoint Online, to the proxy server, and to a SharePoint on-premises SE server. Unfortunately, we receive the same error message regardless of where we try to restore to.Does anyone have any tips or suggestions? Thanks!

1 year ago

Nikos.KyrmByte

asked in Self-Hosted Q&A

Commserve DR test

Hello to all,I read all similar threads about Commserve DR, but I didn’t found exactly my case.One of our client has on-prem 1 X CS and 1 X MA for VMware backup.Also, an additional MA in Azure, for synchronous aux copy to Blob Storage.The case here is to test / simulate a Disaster in on-prem infrastructure and proceed some test restores to Azure.(VMware → Azure VMs)My concern is the way to temporary “move” the CS in Azure for the test.The LiveSync is not an option (extra cost on Azure), so Im thinking the workaround of manually DR restore through Recovery Assistant tool.https://documentation.commvault.com/2022e/expert/43536_testing_commserve_failover_using_disaster_recovery_dr_backups.html Also, what about the rollback process back to on-prem CS?Any feedback about that?Thanks a lot!

1 year ago

RobAbateByte

asked in Share Best Practices

Purge/Expire CVMedia folder on clients?

I’m looking for functionality similar to the old nExpireUpdates key, but built for how things work in v11 -- where the CVMedia folder could be programmatically removed from the clients following successful install (or after X days).We are an MSP and many of our client machines are very tight on free space. So I’m looking for a way to prune/expire/delete the CVMedia folder from clients. Is there a way to do this?I realize the reasons why this folder is kept on the clients - but we do not frequently install service packs/hotfix packs due to change control. We have some clients where we don’t have enough free space to write job results, so anything we can do to reduce the size of the footprint on clients would certainly help in our environment. Freeing up just 350MB in /opt would actually make backups work for some of our clients which are failing due to low disk space.We don’t have access to most of our clients, so looking for a way to do this without logging into clients.

1 year ago

KV singhByte

asked in Self-Hosted Q&A

Email activity in workflow

Hi Alldoes email activity in workflows require special permission in office 365 email account? I’m able to send the normal alerts over email using SMTP details defined in control panel. But when i try to use email activity, it gives the authentication error! Do we require to enable some special permission on office 365 account to allow workflows?

1 year ago

DoubleYolkerByte

asked in Storage and Deduplication

Azure Data Box 5 Tib limits and support for large file shares

Hi Folks I’ve hit a problem in seeding data to azure using a DataboxCopy had been created and DDB is ready to be shipped also. I’ve followed this procedure:https://documentation.commvault.com/v11/expert/97276_migrating_data_to_microsoft_azure_using_azure_data_box.htmlthis has also helped: https://commvaultondemand.atlassian.net/wiki/spaces/ODLL/pages/351142608/Deduplication+Database+Seeding#DeduplicationDatabaseSeeding-DDBSeedingusingDeduplicatedStorage I’m on step 4 “Once the jobs associated with the initial seeding is complete, shutdown the data box using the recommended shut down process for Azure Data Box.” Running the validation i get this error:https://aka.ms/dberr5 - Large file shares are not enabled on your storage account(s). To disregard this errorThe CV_Magnetic is 36TB an so easily hits the 5TB limits stipulated here: https://learn.microsoft.com/en-us/azure/databox/data-box-disk-limits under “Object size limits and Azure Files”So the only think i can do is drop the storag

1 year ago

xiwenByte

asked in Self-Hosted Q&A

Azure VM snapshot backup copy workflow

Using intellisnap to create Azure VM snapshot, then run backup copy to cloud library.commvault media server will mount snapshot or will mount Azure VM disk? from backup copy log, I only see Azure disk read performance. Want to understand Azure VM snapshot backup copy workflow, please guide me.

1 year ago

SpencerDBit

asked in Self-Hosted Q&A

Does Commvault support PostreSQL 15

We are upgrading PostgreSQL from 14.7 to 15.2Are there any known issues and is PostgreSQL 15.2 fully supported?

1 year ago

bc1410Byte

asked in Self-Hosted Q&A

just upgraded to 11.28 and started getting this WARNING s3 bucket

Can someone help explain what this means to a rookie commvaulter. We just upgraded to 11.28 and I notice we are getting the following WARNING:Program - CVMA Description - WARNING: The S3 bucket [cvcloudbackup] is versioning enabled, but the current credential may not have s3:ListBucketVersions permission to list versioned objects for deletion.Im guessing something has changed within 11.28.x version? or ? thanks - BC

1 year ago

AjalByte

asked in Self-Hosted Q&A

Report,logs of deleted backup using RMAN

we are testing if backup can be deleted using RMAN command , external pruning is disabled but still delete backup from RMAN is successfull , how to verify it is deleting the backup? is there anyway we can see if any deleted action perfromed from external

1 year ago

Page 118 / 323

Badge winners

Dvir Berkohas earned the badge Topic Starter 1
Brian Barretthas earned the badge Contributor 1
Gerard Murphyhas earned the badge Contributor 1
VincentWonghas earned the badge Contributor 1
Technic01has earned the badge Topic Starter 1

Show all badges

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Commvault Login

Login to the community

Commvault Login

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.